One of our central databases had a hiccup that may have caused some temporary mapping and search issues. It was resolved almost as soon as it happened, and should now be recovering.

Thank you!

Our intermittent Lindex purchase errors today have brought us to the conclusion that we will need to shut off in world Lindex transactions for the weekend. What does this mean exactly?

-You will not be able to purchase Lindens in the viewer this weekend

-You will not be able to complete a purchase in world if you do not have sufficient balance to purchase the item

-You WILL be able to purchase Lindens through the Buy L$ page of the web site: https://secondlife.com/currency/buy.php

-You WILL be able to purchase items with your available L$ balance

We will update on Monday with the in world purchasing status as soon as we are able.

Thank you and have a great weekend.

[Update] This issue has been resolved

The login screen is displaying an error, but it will not keep you from logging in and we are aware of it. Go ahead and login as usual.

Thank you!

 [19:52] Although some of the symptoms seem to have eased off we are still working on this issue. We will continue to update and will provide further explanation of the problem once we have resolved it.

[4:30] We realize we haven’t updated in awhile, but we are working hard to nail down this problem. Please bear with us as we work on this issue.
We are experienceing asset server problems again this morning. We are working on it as quickly as we can. We will be updating here as soon as we know more. Thank you for your patience.

The suport portal is back up. Thank you for your patience.

[ 4:04] Problems with the asset server may include inventory loss, objects rezzed may not load and may not return to your inventory.  Please be cautious about using your inventory during this time. We will update as we have more information.

[3:43] We are continuing to have trouble with our central file store (the “asset server”). We are still investigating. We will continue to update as we have news… or just to let you know we are still on it.

We are aware that we are having some challenges which may effect logins, rezzing of objects and uploads. We are working on it, will update when we have more information.

Thanks!

[11:51] The Grid is now open, the update is complete, thank you!

[11:25] We are currently on track for a noon operning time. We identified one issue, fixed it, and are repeating the final verification. Thank you for your patience!
[9:30] Maintenance proceeding, beta grid logins are slow due to high concurrency.

[8:12] Maintenance proceeding as planned.

[06:36] Second Life is currently closed for scheduled maintenance, 6am-12pm PDT We’ll post our progress and release notes as we go along. Check back here for updates.

[7:15am] Added release notes below the fold.

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[UPDATE] The error has been found and fixed, stipends are being paid out. Thank you for your patience.

We are investigating the chance that stipends might have failed or partially failed to post this week. Please bear with us while we investigate. We will update this post once we have more information.

Thank you!

[UPDATE] All fixed. Phones are back in service. Thank you for your patience.

The billing support and concierge phone lines are struggling a bit right now, our VOIP provider is having trouble and are in the process of rebooting their servers. Please bear with us while they get themselves back together. We’ll update when they are stable again.

[Update] We have fixed the issue with stipends. Thank you for being patient while we investigated and resolved the problem.

We are aware that weekly stipends have not paid this week. We are working on the issue and will update this post when we have more information.

Thank you for your patience.