Comments on: [RESOLVED] Support Portal Maintenance Tonight: Now 9pm-Midnight PDT

By: Katt Linden

Katt Linden — Mon, 28 Apr 2008 09:51:34 +0000

Yes Vlc, I’m here as Communications Manager. It’s nearly 3am, comments are open, and I am listening. Hope that helps some.

By: Katt Linden

Katt Linden — Mon, 28 Apr 2008 09:45:34 +0000

Yes, I do understand the frustration involved with having difficulties logging in, or when things don’t work well. I’m here with you, in world too.

As for the topic of this post, it sounds like the Support Portal maintenance was completed as planned, and I hope that sounded like good news to the rest of you as well.

By: VIc

VIc — Mon, 28 Apr 2008 08:58:13 +0000

*NOT to be allowed

By: VIc

VIc — Mon, 28 Apr 2008 08:55:05 +0000

We love this world too, musha.
What makes us angry is not being able to log in, and to be allowed to enjoy THIS world FULLY.

“plus I am here more for the people anyways”
Yes, me too…. How can we enjoy meeting friends when unable to log in, or when the friends list is off, OR when there is a bad chat lag ?

By: musha

musha — Mon, 28 Apr 2008 08:45:53 +0000

lol love this world and the people in it. just the people whining are the ones that have to much money, I get my freebies and rent from a rl friend so I am good. plus I am here more for the people anyways

By: coventina dalgleish

coventina dalgleish — Mon, 28 Apr 2008 08:40:50 +0000

For all of you who wonder why individuals complain here, the main reason is there is little information supply from Linden Lab/ research on a timely basis. If you analyze the bulk of these complaints it is not about the enjoyment of the game but the lack of ability to enjoy the game. The method employed by the lab is very indirect and shelters them from direct problem solving. There is no excuse for someone not to be able to log on for two days. One suggestion I might make on that topic. When this happens to me, and it has several times in my 3 year life, strip everything related to SL from your computer. This does not mean a simple uninstall but thats the starting point. Go to documents and settings/your computer name/application data/ remove the second life folder totally. Then run regedit do a search for second life and remove all entries. Then do a search for linden and remove the linden research entry. Now reboot and re install slug life. This seems to work in most cases. I believe the most important thing is the removal of the sl folder in application data as something there does not track data supplied. Oh yes and run a check disk for you windows users so that you may unlink all the cross linked files this game enjoys creating. It is a shame that LL has not seen fit to produce a written manual for the game, as most on line games do, as this information could be contained as well as many other items such as the most heard question I receive from noobs, where am I and what do I do. You have wasted a resource LL in not using the massive knowledge base to which you have access. When I see a 4 year old player posting here that should be an indication that all is not well in your small world. I also suppose you treat these blog responses the way most online games do as a place for the community to whine and complain in as much as only a small portion of your entity takes the time to even read much less submit a post. Take note most here, who take the time to post, care about this world you have created. Of course you do have the one liners that just take up space and should be removed so they do not take the limited space you allocate. But, then many other things in the game do not function why should we expect the blog to be policed.

By: VIc

VIc — Mon, 28 Apr 2008 08:20:18 +0000

Funny… everyone has been asking for blogs to be opened…
Now, they are,
We even have someone in charge for communications..

Guess what happens ? We all keep posting about problems, but have
absolutely NO answer.

How useful….

Like pissing against the wind…

By: U M

U M — Mon, 28 Apr 2008 07:13:40 +0000

Laughs and you call telling people that whinning makes you more adult? Gesh………I too am a paying account for almost 4 YEARS…….Little that some have repect for other people personal thoughts here. Shows that some peope just use the internet so much they lose sence of how to deal with people. What we have been having problems with over the past 3 + months nobody should be exposed too. 100,000(s) of real YEN i spents om sl. Maybe you like wasting money and don`t have worry about it. But there are many that don`t have it to waste. Mature? well maybe in concept alond but in rl your not even close.

…………………….

now to people that seens to see the truth..
138 Cat Cotton Says:

April 27th, 2008 at 6:08 PM
@136 never say never. SL should be online 24/7 to meet the needs of its customers from around the world not just the working hours of those in California.

frankly speaking you are correct. around the world with real native people instead of translators…….

By: musha

musha — Mon, 28 Apr 2008 06:40:10 +0000

I am a payed account so that comment towards me was funny. oh well still whining and crying like children isnt going to make this go away. me for one I saw these I was just skip over it and find a good meaningful comment which is what I do with a few certain people.

By: Renee Faulds

Renee Faulds — Mon, 28 Apr 2008 04:57:44 +0000

P.S. 2 M - My company provides customer service