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	<title>Comments on: 1.19.1 Office Hours- 4 HOURS of fun!</title>
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	<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/</link>
	<description>By Linden Lab</description>
	<pubDate>Wed, 08 Oct 2008 03:27:42 +0000</pubDate>
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		<title>By: Foxxe Wilder</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597200</link>
		<dc:creator>Foxxe Wilder</dc:creator>
		<pubDate>Mon, 14 Apr 2008 20:35:42 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597200</guid>
		<description>I would like to suggest that BEFORE LL makes ANY client a MANDATORY UPGRADE that they should at LEAST wait 2 days or so for feedback to see if it is even WORTH the upgrade. For example, the current release 
RC0 is crap and so full of missing items when it DOES run that it was NOT EVEN WORTH the download bandwidth!! 

The TOOLS tabs is missing making building a pain. ADD to that the missing highlighting when working with prims. OH!!! Did I mention that, despite the fact that almost NO ONE has heard of Dazzle Admitted I checked it out, and found that the only way it differed from the current release was the colour scheme bloody horrid!! - I naturally DUMPED it for the piece of trash it is!

If you are going to push new colour schemes on us, GIVE US an OPTION to revert to the NORMAL view!

Yeah this is not exactly on topic but it DOES have to do with current releases and you didn't exactly allow any feedback on the last RC... How are you going to see if it is WORTH a F*** if you don't allow feedback?? Geez guys... don't think like a bunch of braindead corporate monkeys; instead try to CARE for what you are doing!</description>
		<content:encoded><![CDATA[<p>I would like to suggest that BEFORE LL makes ANY client a MANDATORY UPGRADE that they should at LEAST wait 2 days or so for feedback to see if it is even WORTH the upgrade. For example, the current release<br />
RC0 is crap and so full of missing items when it DOES run that it was NOT EVEN WORTH the download bandwidth!! </p>
<p>The TOOLS tabs is missing making building a pain. ADD to that the missing highlighting when working with prims. OH!!! Did I mention that, despite the fact that almost NO ONE has heard of Dazzle Admitted I checked it out, and found that the only way it differed from the current release was the colour scheme bloody horrid!! - I naturally DUMPED it for the piece of trash it is!</p>
<p>If you are going to push new colour schemes on us, GIVE US an OPTION to revert to the NORMAL view!</p>
<p>Yeah this is not exactly on topic but it DOES have to do with current releases and you didn&#8217;t exactly allow any feedback on the last RC&#8230; How are you going to see if it is WORTH a F*** if you don&#8217;t allow feedback?? Geez guys&#8230; don&#8217;t think like a bunch of braindead corporate monkeys; instead try to CARE for what you are doing!</p>
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		<title>By: Elliott Eldrich</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597134</link>
		<dc:creator>Elliott Eldrich</dc:creator>
		<pubDate>Mon, 14 Apr 2008 11:07:20 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597134</guid>
		<description>I just wanted to give some feedback on the new RC 1.20.0 which I am currently using on my Mac Pro. It is working VERY well overall, I'm not crashing or freezing hardly at all any longer. 1.19.1 was a disaster for my Mac, I had to use 1.19.0.5 to run at all... but the new RC 1.20.0 is VERY good and you should all be proud of the good work.

One comment/suggestion: I'm doing a lot with sculpties now, creating new content using SLoft (free plug for a great tool here) - however, I have two concerns about your current support of sculpties. First, when you turn up mesh detail in preferences, it maxes the setting for rendervolumeLODfactor at 2.0 when it REALLY needs to be a minimum of 4.0 to render sculpties properly at any distance whatsoever. I strongly suggest adjusting that factor so that when maximum is selected for mesh detail that it will then set rendervolumeLODfactor to 4.0 at the very least, if not 5.0

My second concern with sculpties is that often they just don't load properly, they'll load about 1/2 way and then get "stuck". There needs to be a way to "force reload" the sculpt maps, as well as ensuring they do a better job of loading in the first place.

Scuplties are going to make a big impact in the overall look and feel of SL, so I suggest working to improve how they load and render.</description>
		<content:encoded><![CDATA[<p>I just wanted to give some feedback on the new RC 1.20.0 which I am currently using on my Mac Pro. It is working VERY well overall, I&#8217;m not crashing or freezing hardly at all any longer. 1.19.1 was a disaster for my Mac, I had to use 1.19.0.5 to run at all&#8230; but the new RC 1.20.0 is VERY good and you should all be proud of the good work.</p>
<p>One comment/suggestion: I&#8217;m doing a lot with sculpties now, creating new content using SLoft (free plug for a great tool here) - however, I have two concerns about your current support of sculpties. First, when you turn up mesh detail in preferences, it maxes the setting for rendervolumeLODfactor at 2.0 when it REALLY needs to be a minimum of 4.0 to render sculpties properly at any distance whatsoever. I strongly suggest adjusting that factor so that when maximum is selected for mesh detail that it will then set rendervolumeLODfactor to 4.0 at the very least, if not 5.0</p>
<p>My second concern with sculpties is that often they just don&#8217;t load properly, they&#8217;ll load about 1/2 way and then get &#8220;stuck&#8221;. There needs to be a way to &#8220;force reload&#8221; the sculpt maps, as well as ensuring they do a better job of loading in the first place.</p>
<p>Scuplties are going to make a big impact in the overall look and feel of SL, so I suggest working to improve how they load and render.</p>
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		<title>By: Wyald Woolley</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597130</link>
		<dc:creator>Wyald Woolley</dc:creator>
		<pubDate>Mon, 14 Apr 2008 06:19:24 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597130</guid>
		<description>Sooooo many problems! Some to do with the viewer, and the rest with every other part of SL®.  I saw the following blurb on CNN about WoW. The last sentence is a chilling warning to Linden Labs. Get it together, or else.

You may not be able to buy shares in your Warcraft server, but you can certainly invest in its future. Even continuing to play on a particular server is in a sense an expression of confidence. Unsuccessful online games, like floundering companies, are bound to have the plug pulled on them at some point.</description>
		<content:encoded><![CDATA[<p>Sooooo many problems! Some to do with the viewer, and the rest with every other part of SL®.  I saw the following blurb on CNN about WoW. The last sentence is a chilling warning to Linden Labs. Get it together, or else.</p>
<p>You may not be able to buy shares in your Warcraft server, but you can certainly invest in its future. Even continuing to play on a particular server is in a sense an expression of confidence. Unsuccessful online games, like floundering companies, are bound to have the plug pulled on them at some point.</p>
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		<title>By: Kainashi Takaaki</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597117</link>
		<dc:creator>Kainashi Takaaki</dc:creator>
		<pubDate>Sun, 13 Apr 2008 23:34:23 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597117</guid>
		<description>@138 - sorry, the 1.19.1 viewer crashes on startup on my machine, I never get to see the login window, the program just crashes, anyway, thank you very much for being so interested in this issue...

I just have an additional question, I've been able to use the unofficial "Able" viewer, which is based on 1.18.0(6), this one hasn't crashed on my PC, and works just fine, so my question is : why can't I login using an official viewer older than 1.19.0? if older viewers were still available maybe a lot of us wouldn't be complaining and "venting", and if an unofficial one works fine, I guess an official one would work fine too...</description>
		<content:encoded><![CDATA[<p>@138 - sorry, the 1.19.1 viewer crashes on startup on my machine, I never get to see the login window, the program just crashes, anyway, thank you very much for being so interested in this issue&#8230;</p>
<p>I just have an additional question, I&#8217;ve been able to use the unofficial &#8220;Able&#8221; viewer, which is based on 1.18.0(6), this one hasn&#8217;t crashed on my PC, and works just fine, so my question is : why can&#8217;t I login using an official viewer older than 1.19.0? if older viewers were still available maybe a lot of us wouldn&#8217;t be complaining and &#8220;venting&#8221;, and if an unofficial one works fine, I guess an official one would work fine too&#8230;</p>
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		<title>By: Ellla</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597103</link>
		<dc:creator>Ellla</dc:creator>
		<pubDate>Sun, 13 Apr 2008 16:20:24 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597103</guid>
		<description>Pastrami, I just wanted to say thank you for all your efforts; for all the time you spent at the meeting and for checking back here and responding where you can. (Also you have a great name ! :) )

There will always be people who wish to vent when things don't happen, the exact way they want, at the click of a mouse button. There will also be people who don't try and look up the self-help resources that are available.

I have been trying to think how more people could be helped ... Yes, LL could improve their communications with the residents; more in-world notifications, Blog posts which say, if you are having problems with this ... try this ... (eg. if you want to change preferences before you log in and are wondering where the button has gone, look at the top of your screen and go Edit &#62; Preferences) Also, would it be possible to produce a step-by-step help guide, go here, then here etc ... LOL look what is under the comment I have just written "Need help? Please visit our Support Page."

Oh well, perhaps there is nothing to be done except to let people vent. If anyone finds a way, please let me know, I'd love to help.</description>
		<content:encoded><![CDATA[<p>Pastrami, I just wanted to say thank you for all your efforts; for all the time you spent at the meeting and for checking back here and responding where you can. (Also you have a great name ! <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> )</p>
<p>There will always be people who wish to vent when things don&#8217;t happen, the exact way they want, at the click of a mouse button. There will also be people who don&#8217;t try and look up the self-help resources that are available.</p>
<p>I have been trying to think how more people could be helped &#8230; Yes, LL could improve their communications with the residents; more in-world notifications, Blog posts which say, if you are having problems with this &#8230; try this &#8230; (eg. if you want to change preferences before you log in and are wondering where the button has gone, look at the top of your screen and go Edit &gt; Preferences) Also, would it be possible to produce a step-by-step help guide, go here, then here etc &#8230; LOL look what is under the comment I have just written &#8220;Need help? Please visit our Support Page.&#8221;</p>
<p>Oh well, perhaps there is nothing to be done except to let people vent. If anyone finds a way, please let me know, I&#8217;d love to help.</p>
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		<title>By: Aquarius Paravane</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597095</link>
		<dc:creator>Aquarius Paravane</dc:creator>
		<pubDate>Sun, 13 Apr 2008 13:42:24 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597095</guid>
		<description>Pastrami

1.19.1 runs for a few minutes on my machine and then freezes necessitating a hard restart. 1.19.0 runs a bit longer and sometimes I can catch it going down and kill it without restarting my machine. In both viewers cutting the VRAM to half helps delay the freeze substantially and also seems to stop the FPS sinking to 1 and below. HOWEVER, the viewers keep resetting the VRAM to my system's installed maximum. Maybe because they don't save preferences until they quit normally which never happens because they always crash first. It would be good if the VRAM was properly set by the viewer.

Secondly, I looked long and hard in JIRA for a meta issue on 1.19.1 freezes and another on 1.19.0 freezes. I didnt find a suitable set of JIRA entries to contribute to. It would help if you could set up Meta issues and publish the numbers.

Thanks Pastrami for stepping up to this and please dont stop till the viewers Just Work.</description>
		<content:encoded><![CDATA[<p>Pastrami</p>
<p>1.19.1 runs for a few minutes on my machine and then freezes necessitating a hard restart. 1.19.0 runs a bit longer and sometimes I can catch it going down and kill it without restarting my machine. In both viewers cutting the VRAM to half helps delay the freeze substantially and also seems to stop the FPS sinking to 1 and below. HOWEVER, the viewers keep resetting the VRAM to my system&#8217;s installed maximum. Maybe because they don&#8217;t save preferences until they quit normally which never happens because they always crash first. It would be good if the VRAM was properly set by the viewer.</p>
<p>Secondly, I looked long and hard in JIRA for a meta issue on 1.19.1 freezes and another on 1.19.0 freezes. I didnt find a suitable set of JIRA entries to contribute to. It would help if you could set up Meta issues and publish the numbers.</p>
<p>Thanks Pastrami for stepping up to this and please dont stop till the viewers Just Work.</p>
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		<title>By: Pastrami Linden</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597091</link>
		<dc:creator>Pastrami Linden</dc:creator>
		<pubDate>Sun, 13 Apr 2008 10:38:21 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597091</guid>
		<description>@137- can you at least get to the login screen?  Then you can go to Edit-&#62;Preferences (?)</description>
		<content:encoded><![CDATA[<p>@137- can you at least get to the login screen?  Then you can go to Edit-&gt;Preferences (?)</p>
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		<title>By: Kainashi Takaaki</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597073</link>
		<dc:creator>Kainashi Takaaki</dc:creator>
		<pubDate>Sat, 12 Apr 2008 22:23:12 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597073</guid>
		<description>@134 : Pastrami, the new viewer never loads on my PC, this is NOT a "Lite" viewer, I can't get to the preferences menu, just because the viewer crashes on startup, so there is no way I can turn off the advanced features (I would need the program to run in order to see the preferences menu, and it never happens, I know, my PC is old, my graphics card is not advanced, but it was working fine with version 1.18, and it works fine with the OnRez viewer...)

really, there are lots of computers without Nvidia cards, their users would like to be part of the SL universe, they (we...) would contribute to enrich SL, maybe LL just don't want us to, I really think SL would be a great educational and entertainment experience for lots of people, as long as the viewer at least let them login and try it...

anyway, thanks for your answer, and sorry for bothering you with my complains, for me, OnRez is the answer, I hope it works fine on all the computers LL have decided not to support as it works on mine...</description>
		<content:encoded><![CDATA[<p>@134 : Pastrami, the new viewer never loads on my PC, this is NOT a &#8220;Lite&#8221; viewer, I can&#8217;t get to the preferences menu, just because the viewer crashes on startup, so there is no way I can turn off the advanced features (I would need the program to run in order to see the preferences menu, and it never happens, I know, my PC is old, my graphics card is not advanced, but it was working fine with version 1.18, and it works fine with the OnRez viewer&#8230;)</p>
<p>really, there are lots of computers without Nvidia cards, their users would like to be part of the SL universe, they (we&#8230;) would contribute to enrich SL, maybe LL just don&#8217;t want us to, I really think SL would be a great educational and entertainment experience for lots of people, as long as the viewer at least let them login and try it&#8230;</p>
<p>anyway, thanks for your answer, and sorry for bothering you with my complains, for me, OnRez is the answer, I hope it works fine on all the computers LL have decided not to support as it works on mine&#8230;</p>
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		<title>By: IAm Zabelin</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597063</link>
		<dc:creator>IAm Zabelin</dc:creator>
		<pubDate>Sat, 12 Apr 2008 18:07:47 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597063</guid>
		<description>BTW Pastrami @ 134 : if your team handles the 'visual representation of data- the “paint” ' ... its possible one of your team BROKE the color palette drag-to-save a color option. It was broken LONG ago (about the time dazzle was been put in) and a JIRA raised (VWR-5366), which has been ignored to date. 

It's likely one of your team, as other than for dazzle dialogs, I can't think why anyone would touch the code on the color palette.

It's really a pain for content creators to not be able to save the color (typically to reuse on other faces later etc).

Please look into that.</description>
		<content:encoded><![CDATA[<p>BTW Pastrami @ 134 : if your team handles the &#8216;visual representation of data- the “paint” &#8216; &#8230; its possible one of your team BROKE the color palette drag-to-save a color option. It was broken LONG ago (about the time dazzle was been put in) and a JIRA raised (VWR-5366), which has been ignored to date. </p>
<p>It&#8217;s likely one of your team, as other than for dazzle dialogs, I can&#8217;t think why anyone would touch the code on the color palette.</p>
<p>It&#8217;s really a pain for content creators to not be able to save the color (typically to reuse on other faces later etc).</p>
<p>Please look into that.</p>
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		<title>By: IAm Zabelin</title>
		<link>http://blog.secondlife.com/2008/04/11/1191-office-hours-4-hours-of-fun/#comment-597061</link>
		<dc:creator>IAm Zabelin</dc:creator>
		<pubDate>Sat, 12 Apr 2008 17:52:23 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/?p=1878#comment-597061</guid>
		<description>Thanks for a response Pastrami @ 134 ... any response is better than none - even if its to say its not your area. Although the 'thats not my area' is the standard reply on IP issues whenever the subject is brought up.

However, that being the case, can you please pass comments on to alert the 'IP expert team' that many users are very upset that nothings been done and theft is rising daily.

Can you at least advise who is the IP content team? And how we can contact them.

As nothing been done in this *extremely important* area for years (apart from dropped hints that its not forgotton), it seems to users there is NO "IP team", I'd be extremely happy to hear there is one. 

Please can you suggest at your next meeting that an IP team gets put together, or if it exists, gets re-assigned to someone who can action and actually deal with the issues.</description>
		<content:encoded><![CDATA[<p>Thanks for a response Pastrami @ 134 &#8230; any response is better than none - even if its to say its not your area. Although the &#8216;thats not my area&#8217; is the standard reply on IP issues whenever the subject is brought up.</p>
<p>However, that being the case, can you please pass comments on to alert the &#8216;IP expert team&#8217; that many users are very upset that nothings been done and theft is rising daily.</p>
<p>Can you at least advise who is the IP content team? And how we can contact them.</p>
<p>As nothing been done in this *extremely important* area for years (apart from dropped hints that its not forgotton), it seems to users there is NO &#8220;IP team&#8221;, I&#8217;d be extremely happy to hear there is one. </p>
<p>Please can you suggest at your next meeting that an IP team gets put together, or if it exists, gets re-assigned to someone who can action and actually deal with the issues.</p>
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