Space Wide Awake Rockett.

regards

(space rockett)
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(6/12/2007 1:26 PM PDT) Hello Space,

Your Second Life account was suspended due to violations of our Terms of Service (ToS). We took this action upon being informed that you purchased Linden dollars that were fraudulently acquired by the seller. This information came in the form of a fraud dispute initiated by a credit card holder through their issuing bank. Upon conclusion of our investigation we have reason to believe you were not aware you were purchasing fraudulently obtained goods. We have therefore restored your account and noted it accordingly. As the goods you received were fraudulently obtained, we are unable to allow them to remain in your account. You are encouraged to engage the fraud recovery channels available to you that are provided by the site where you purchased these goods, and/or your payment service provider.

Regards,

Aki Linden

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Action Date Actions CSR /Customer Comment
7/12/2007 3:00 PM PDT Sent Information Aki Linden Hi Space,

I apologize for the delay. It has been busy around here lately. :). Because of the status of your account (being in a negative Linden balance/not in good standing) we are unable to process credits for you. However, if you do have funds in your account balance, that will certainly cover your monthly fees etc. Unfortunately there’s nothing that we are able to do to help restore the Linden dollars that were removed from your account as we are legally obligated to remove what is essentially stolen property. The best thing you can do in this situation is contact the company or source of the Linden dollars and ask for a refund.

Regards,

Aki Linden

7/10/2007 8:21 AM PDT Customer Posted a Comment Space_Rockett Rockett hi aki, its been a while since i heard from you, hope you havent forgot about me.*smile*

regards

space.
6/25/2007 4:09 PM PDT Sent Information Aki Linden Hi Space,

I apologize again for the delay. I am working on your situation right now.

Regards,

Aki Linden

6/23/2007 4:11 AM PDT Reopened Space_Rockett Rockett hi aki
thank you for your response, i have been waiting for the info you were going to send me , I do appreciate your time and help and I guess your busy, so i expect you forgot about it.
Hope to hear from you soon.

regards

space rockett.
6/19/2007 4:45 PM PDT Sent Information Aki Linden Hello Space,

Thank you for your patience. I understand that this is frustrating time at the moment and I will do what I can to help. I wanted to give you an update as I will be sending you more information tomorrow morning. Please let me know if you have any new information. Otherwise you will here from me soon.

Regards,

Aki Linden

6/16/2007 11:28 PM PDT Reopened Space_Rockett Rockett hi aki thank you for responding to my help request, the problem i got now is since returning to my account i find that i’m unable to process the credit , you say i obtained fraudulently also when i looked in the transaction log it was empty besides some transaction linden lab had made, i before all this happened had a inworld streaming business, i also sold a few plots of land, and now have no record of the transactions to help me show that i have obtained the credit hosnestly, i have not involved myself or my account in fruadulant activities and i’m being treated and punished like i’m a criminal, in fact if your investigation is correct i,m also a victim of all this and think that i’m still being made to pay even though the credit in my account was obtained legitemately, i hope you can understand my position, also if possible could you provide me with a copy of my transaction log/history from the 20.04.07 twenty april 2007- to the 12.06.07 twelve of june 2007 because as far as i’m aware i sold land during that period and have no record of the transaction or credit .. ? and also for some reason i was charged $25.00 for land tier fees …?
thank you for your time and hope to hear from you soon …

regards

space rockett

Given Phillip’s taste in Music, I expect Linden Research Labs is not taking this question lightly. Befrienders might even like to host symposia, on the subject, in World. SL is a City, a City prophesied in Sim City 2000, as transcending Place, and I guesstimate the population, subtracting Bots and Car Accidents, to have about one person a day logging off posthumously; a Suicide Hotline has probably got a market.

besides they cant legally do anything i mean. and as for if someone dies. i mean? how are you really gonan do that?

its a game. not real life.

and as for giving your stuff to someone after you guy

its a game. its not real. sure some people can make real lindens on here but still….

He told me because he *trusted* me with a secret that could have destroyed his life if his parents know. If he thought I would tell his family or friends… he never would have told me!

Often, the greatest fear of a suicidal person is that by telling someone, they will be locked up in a mental hospital, drugged into oblivion, or otherwise have their lives confiscated from them.

Suicidal people, first and foremost, need others to SUPPORT them, not to tell them that what they are feeling is “wrong” or “sick” and that they need to “get help”. It is their life, not ours, and we are NOT entitled to force them to continue with it if they don’t want to. We are NOT entitled to restrain them, medicate them or otherwise screw up their lives simply because we care more about upholding our beliefs about their life than we do about their feelings and their situation.

Only when suicide is no longer taboo, will suicidal people feel comfortable talking about the battle that rages inside of them. Only then will we be able to have an honest discussion about suicide.
Until then, we are merely infringing upon the rights of people who are already very distressed, often hopeless and scared.

By all means, Linden Lab should encourage residents to take steps to combat suicidal feelings if they ask for help in this regard. However, it should also know when to take no for an answer, and breaching someone’s privacy simply because they are suicidal is unacceptable.

If you start alerting the authorities to suicidal people in SL, then the suicidal people will only feel more isolated. They will withdraw even more, scared to express their true feelings even in Second Life, for fear of the men in white coats coming for them and putting through a “mental health” hell far worse than death.

Yes, there are people out there who value their freedom and their privacy more than their lives. You are NOT entitled to screw up their lives by sending them to “counselling”, simply because you have different values. It is THEIR life to live, and unless they ASK for help, neither you, nor the government, nor even God himself is entitled to invade their privacy. They are free people, and, though under a great deal of strain, retain their moral rights.

Choosing to die is not “sick”, it is not even a symptom of mental illness. It is simply a value judgement, like any other, about how one should life one’s OWN life. We make value judgements about our lives all the time - who we marry, whether to have kids or not… and these judgements affect the lives of others in profound ways. Yet, nobody else gets a say in who we marry. Nobody else gets a say in whether we adopt or not. Why should anyone else get a say in the decision we make about when we die?

I long for the day when keeping someone alive against their will is treated just as seriously as killing someone against their will. The crime in both cases is the same - it is denial of the individual’s freedom - their right to do what they wish with their own life.

I’ve dealt with a fair few suicidal people (all of the ones I have had long conversations with, I am happy to report, are still alive today), and I can tell you right now, that violating their privacy because you fail to accept their right of self-determination is only going to further alienate them, and make them even more convinced that nobody else understands them. It will convince them that those who try to “help” the suicidal often value their own beliefs about moral issues (suicide is wrong, etc) over the other person’s life, and certainly above the other person’s quality of life.

If we want to combat suicide, we should combat the CAUSES of suicide. We should adopt a zero tolerance policy on bullying (especially homophobic bullying) in schools. We should provide residents better tools to not have to put up with hurtful comments from other residents. Most of all, we need to open up this taboo topic so that people who feel terrible can talk honestly about their feelings without feeling like criminals simply because they are in a terrible situation and don’t see another way out.

Question:”I’m worried about my Second Life friend, who hasn’t been inworld for a very long time, or has expressed suicidal ideation, or [some other alarming real-life scenario]. Can you check on them for me? Can you give me their account information so that I can check on them?”
LL reply: “We’re sorry, but no; that would violate the terms of our Privacy Policy. However, here are some links you or your friend might find useful:…”

this is not a correct documentation, as you give only one reply to two different questions. So this is confusing and mind-boggling, and, to say frankly, suspicious.

Please correct as follow:

Question1: ” …Can you check on them for me?
Reply 1: “Yes we lanch an inquiry to know if there is something wrong. at need we lanch an emergency procedure to find the relevant police service and warn them. We are currently developping such an alert system”.

Questions 2: “Can you give me their account information so that I can check on them?”
Reply 2″We’re sorry, but no; that would violate the terms of our Privacy Policy. However, here are some links…”

If you don’t correct as above, this will raise a very serious suspicion as what… you don’t read the replies to these blogs. (who dared to say that you are not currently developping the alert system)?