[Resolved] Logins Unavailable
Thursday, February 7th, 2008 at 5:06 PM by: Kate LindenThe database log is happy again and logins are available.
We have a database log error which is blocking logins. Our engineers are working on it now. Please check back here for updates.
February 7th, 2008 at 5:08 PM
Thanks for being on the ball and letting us know guys
lol
February 7th, 2008 at 5:08 PM
Yes that was a fast posting. Thanks. Please hurry I was in the middle of soemthing XD
February 7th, 2008 at 5:09 PM
Ok thought it was just me. TPs failed first too which is why i logged out
February 7th, 2008 at 5:09 PM
*sighs* so much for my sheduled meeting….
February 7th, 2008 at 5:09 PM
hm.
my client freeze at “Logging in. Second Life may appear frozen. Please wait.”
Have a good day!
February 7th, 2008 at 5:09 PM
good luck guys
February 7th, 2008 at 5:09 PM
Please update the status page !!
February 7th, 2008 at 5:10 PM
Whew… I just started taking my router apart…
February 7th, 2008 at 5:10 PM
GOGOGO Linden labs, your on the ball, dont roll off now!!
February 7th, 2008 at 5:10 PM
oh please not tonite!!! i see a live rapper every thurs
February 7th, 2008 at 5:11 PM
Thankyou.
February 7th, 2008 at 5:11 PM
Thanks for the quick update please hurry though i was in the middle of building
February 7th, 2008 at 5:11 PM
lol at least i know why .. thanks for the blog .. damm that was a bad time to crash
February 7th, 2008 at 5:11 PM
Please fix it rapidly. I too was in the middle of something.
February 7th, 2008 at 5:11 PM
Guess it’s time for me to catch up on the Lost episodes I’ve been meaning to watch
February 7th, 2008 at 5:11 PM
Yeah please hurry and fix it LOL i was building :/ god i hope sl dont eat
it :O
February 7th, 2008 at 5:11 PM
OH BOY!!! Hope it isnt gonna be a all night thing, but thanks for the fast heads up!!
February 7th, 2008 at 5:11 PM
You could have told me before I started randomly tugging at cables behind my compootah.
Thanks for the info anyways…
…
Place your bets, Place your bets…
How many comments will be posted before this turns into an “everyone hates LL” discussion???? I reckon 5 max :-p
lol.
February 7th, 2008 at 5:11 PM
Oh that’s what is going on? heh I’ve spent he past hour rebooting all my stuff :/ Lets hear it for the engineers! They never get any love when things break.
February 7th, 2008 at 5:11 PM
Oh DAMMIT. My DSL killed itself repeatedly today and now was the first time I’d have been able to get online…ONLY I CAN’T. Dang.
February 7th, 2008 at 5:11 PM
The one time I try to login today. Man, AWESOME.
February 7th, 2008 at 5:12 PM
lost 1100 because of this..
how long will it take?
February 7th, 2008 at 5:12 PM
Why does this always happen when i relog? -.-;
February 7th, 2008 at 5:12 PM
Wow, incredible. I was trying to login, it was taking forever, then I saw this. Although I’d much rather be in RL right now, it’s great to know what’s going on. Keep up the good work!
February 7th, 2008 at 5:12 PM
I have naked pictures to take! hurry! lmfao
February 7th, 2008 at 5:12 PM
I was having tp issues so i logged off to try to fix it. Im regretting doing that now…what to do…what to do…i guess i will just refresh this page until it says i can go back…i need to get some work done on my holodeck.
February 7th, 2008 at 5:12 PM
Ok well that explains why I can’t get into world. It doesn’t however, explain why I get logged out in the middle of a tp.
February 7th, 2008 at 5:12 PM
Thanks for the quick update!
February 7th, 2008 at 5:12 PM
Appreciate the info.
February 7th, 2008 at 5:13 PM
@18 am hoping post 151 which didnt quite make it … hope everyone gives them a break for a change
February 7th, 2008 at 5:13 PM
Yes I was quite busy doing something please hurry!
February 7th, 2008 at 5:13 PM
February 7th, 2008 at 5:13 PM
am back in! wu wu!
February 7th, 2008 at 5:13 PM
Um, i just GOT online…whazzappening?
February 7th, 2008 at 5:13 PM
ok i tht it waz jus me dat couldnt logg in
February 7th, 2008 at 5:14 PM
*sighs*
February 7th, 2008 at 5:14 PM
Please fix it!!!!
February 7th, 2008 at 5:14 PM
any idea how long it may take?
February 7th, 2008 at 5:14 PM
Whew! Thought it was me!
February 7th, 2008 at 5:14 PM
Haha, thats awesome.
i was sitting at my comp thinking “great, my comp is messing up AGAIN”
good to know im not alone out there!
February 7th, 2008 at 5:14 PM
Very good and fast…Thanks LL!
February 7th, 2008 at 5:15 PM
Thanks for the prompt post. I had just downloaded the latest update and thought there was something defective after trying to log on unsuccesfully several times. Good work.
February 7th, 2008 at 5:15 PM
wow. Great to see Lindens on the ball after 5pm PST. Quite refreshing. SL Runs 24-7, so should the lindens….
February 7th, 2008 at 5:15 PM
I guess this will be an all nighter - isn’t the database resilient ? I guess not
February 7th, 2008 at 5:15 PM
I got logged off in the midst of a TP - and now can’t get in, this is more than just a login bug!
February 7th, 2008 at 5:15 PM
as long as you open it by 10 my time, ill be happy.
im meeting a friend
February 7th, 2008 at 5:15 PM
Well, it is Wednesday. No wait, it’s Thursday!! Geez.
February 7th, 2008 at 5:15 PM
Well I will just take advantage of the moment and download the newest RC update :p
February 7th, 2008 at 5:15 PM
Well that was a quick fix
way to go lindens
February 7th, 2008 at 5:16 PM
LOL - and just now got in! Thanks for the quick fix! :)P
February 7th, 2008 at 5:16 PM
dammit got to the ‘tumble weed’ soundtrack and no further
February 7th, 2008 at 5:16 PM
OMGG pleasee hurry!! i need to see my babe tonight cause i wont see him the whole weekend! LOL
/me dies
February 7th, 2008 at 5:16 PM
STOP COMPLAINING IT’S BACK UP!!
February 7th, 2008 at 5:16 PM
Wow it’s fixed… and before all the sharks reached the comments and started hating on LL…
Hats off to a speedy resolution!
February 7th, 2008 at 5:16 PM
It let me in then kicked me back out lmao
February 7th, 2008 at 5:16 PM
Yes ….. Logged in, can get ready for the event. WOOHOOOO
And guys, congrats with the speedy solution!
February 7th, 2008 at 5:17 PM
/me sobs
Please guys, for the love of God, quit screwing around with new things and give us some stability!!
I put over $1,000USD into this game last month…and a minimum of $500USD every month…PLEASE just let me enjoy it!
February 7th, 2008 at 5:17 PM
TY for letting us know good luck with the database :o)
February 7th, 2008 at 5:17 PM
Please hurry, I have alot to take care of before my shift starts tonight. Absolutely imperfect time for this to happen
February 7th, 2008 at 5:17 PM
ok REALLY am back in now .. just relog
February 7th, 2008 at 5:17 PM
How are ppl getting in?
Oh, today has sucked so hard. I’ma go break stuff.
February 7th, 2008 at 5:18 PM
ah that sucks
February 7th, 2008 at 5:18 PM
booooooo and i crashed in the middle of a fight and now i cant log back. i had 3 kills in a row and was close to my 4th
i want to login pleaaaaaaaaaaaaaaase
February 7th, 2008 at 5:18 PM
Okay, I’m often not postitive enough, sadly. However, I have to say that the communication here was on the ball and I’m more than willing to give you the time you need to get things resolved here. I also have to say that I’m very happy that the blog was left open, simply for the fact that I wanted to say something positive. Great job on this!
February 7th, 2008 at 5:18 PM
WOOT I’m back in!
WTG!
February 7th, 2008 at 5:19 PM
i know you guys are trying to do whats best. Trying to get us the best stuff, most up-to-date grids or whateevr.
thanks for doing that! ^_^
i mean, yea it causes some downtime, but i mean, take the good with the bad
February 7th, 2008 at 5:19 PM
ist workin now
February 7th, 2008 at 5:19 PM
I cant get on either, shame - i was just eating my virtual cheese and drinking my binary wine
February 7th, 2008 at 5:19 PM
I am so glad I found this…thought I had another problem with my computer.
Thank you for posting this; and thank you for your prompt service!
February 7th, 2008 at 5:19 PM
I only tried to log in twice before I saw the message. Good work on getting the news out in a hurry. Now, instead of wondering what’s going on, I can simply wait out the problem. Thank you.
February 7th, 2008 at 5:20 PM
Eeek! And I have a DJing gig in 40 minutes!
Good luck with the fix, guys… lotta residents suffering withdrawal pains here
February 7th, 2008 at 5:20 PM
ok… Im scared to tp now., will I be booted off again in the midst of it again?
February 7th, 2008 at 5:20 PM
IM BACK IN GUYS
GO FOR IT
February 7th, 2008 at 5:21 PM
TY for a quick fix. I was panicing I have a shift in 40 minutes
February 7th, 2008 at 5:21 PM
TRY TO HURRY UP GUYS I HAD THINGS TO DO AND PEOPLE TO TALK TO
February 7th, 2008 at 5:21 PM
Lets all go party at Linden Labs till it gets fixed.
February 7th, 2008 at 5:21 PM
Just tried it again, whoops! Either it went down again, when I wasn’t looking, or too many at one time are trying to get on the grid.
Ah, well, tomorrow’s another day…
February 7th, 2008 at 5:22 PM
seems to be back up now
February 7th, 2008 at 5:22 PM
I just got on! it must be back
February 7th, 2008 at 5:22 PM
well,…i’d better go to bed now.
February 7th, 2008 at 5:22 PM
I logged! wewt!!
February 7th, 2008 at 5:22 PM
I’m on!
Sticks tongue out!
February 7th, 2008 at 5:23 PM
Ohh Plz:
Do not Hurry. Take your time and fix it the right way.
I’d rather wait some more minutes than having to wait again several times within the next hours.
And: Thx for letting us know what’s wrong with the login faults. Transparency saves a lot of time, ’cause nobody needs to file a support ticket now…
February 7th, 2008 at 5:23 PM
could have typed this up faster xD made me waste the monkeys on the support area for nothing lol
February 7th, 2008 at 5:23 PM
it went down again … i cant get back in … anything to do with europe ? my US partner is not having the issue
February 7th, 2008 at 5:24 PM
aww cummon england hurry up and connect to america so i can do thing, Damn good catch once again LL doing a great job
February 7th, 2008 at 5:24 PM
just keep trying guys, you’ll get back in, takes patience but you can
February 7th, 2008 at 5:24 PM
Maybe to the first Linden that gets us up and running the fastest, I should offer a date with the model of your choice from The Modavia Supermodels? :=) Seriously guys, thanks for your hard work!
- Dea Mills, CEO, Modavia Fashion Marketing.
February 7th, 2008 at 5:24 PM
OMG IT’S UP AND RUNNING IN RECORD TIME!!! I’M IN! I’M IN! THANK YOU LINDEN’S!!!
February 7th, 2008 at 5:24 PM
Yea thanx, just as I went to relog… -.-
February 7th, 2008 at 5:25 PM
really quick I’m impressed
February 7th, 2008 at 5:25 PM
oups !!!! I ‘m glad I’m not the only one to have been so patient in front of my frozen screen…. well it’s not fun , because like hundreds of us I was busy (building) !!! hurry up please nice guys !!! I pay as a premium, I’d like to be satisfied if you see what I mean
February 7th, 2008 at 5:26 PM
Great job Lindens !!!
February 7th, 2008 at 5:26 PM
Still can’t log in but thanks much for letting us know why.
February 7th, 2008 at 5:27 PM
ok LL, it seems USA have no problem, any chance of you sending some extra Linden Crushed Juice down the line so it can make the leap across the pond to us European SecondLife Addicts
February 7th, 2008 at 5:27 PM
Not fixed for me! Pout
February 7th, 2008 at 5:28 PM
I know you’re doing you’re best–but please—you can do it a little quicker cant ya??—btw, tanks for absolutely everything (straight -up)
February 7th, 2008 at 5:28 PM
This is the first time I’ve had problems like this, however, a bit earlier I had been able to log in but had purple and black squares all over the screen. Cleared cache, logged out. Logged back in THAT time but no folders would open in inventory.(I’m standing there nekkies)Tried to log in after that, about 5 times with no success. Was very bothered as I have a new job and have to be there in 33 min. BUT was glad to see I wasn’t the only one. Hurryyyyyyyyy SL! I too, spend a fortune in here and want to actually use this,maybe….. no probably will be spending more. lol Good luck!
February 7th, 2008 at 5:30 PM
I am back in! Havent tried tping yet….I think i am afraid to
February 7th, 2008 at 5:31 PM
/me wondered why his lo in was taking ages
2 steps ahead of us all, good job notifying us all.
Get out the hammer and it hit the database really hard
February 7th, 2008 at 5:31 PM
good to know its not me. : ) i know your on top of it. : )
February 7th, 2008 at 5:32 PM
Hey guys. Me thinks you put the RESOLVED tag up a wee bit too early!
February 7th, 2008 at 5:32 PM
/me is glad Kames isnt angry at what she did to him and that he couldn’t login! : P Get on James I need to say Bye before I leave : (
February 7th, 2008 at 5:33 PM
I’m getting a DNS error and cannot get to http://www.secondlife.com/…. now where was I supposed to go to report that error?
February 7th, 2008 at 5:33 PM
*Peers through the SL window with her face smooshed up against the glass*
“Let me iiiiiin!”
February 7th, 2008 at 5:33 PM
I meant James, by the way I am back in I do think it is fixed : )
February 7th, 2008 at 5:35 PM
hmm yes - a certain lack of ability to create is a bit noticeable
February 7th, 2008 at 5:37 PM
Je everything EU is a little borked
February 7th, 2008 at 5:42 PM
lets see if you can understand this GET A NEW DATABASE SOFTWARE
February 7th, 2008 at 5:43 PM
I have friends from the EU I would like to be able to interact with them. Could you please give us a stable system so we can have this. Please stop adding stuff and fix what we have
February 7th, 2008 at 5:45 PM
Thanks linden lab keep up the great work hopefully there will be a speedy recovery!
February 7th, 2008 at 5:52 PM
Holy crap!!! I thought it was my nortons anti virus blocking sl from using internet. I had the people at synamatic trying to fix it for me for almost 2 hours
February 7th, 2008 at 5:53 PM
Sill cant log in at all plz get this fixed asap
Thanx
February 7th, 2008 at 5:54 PM
teleport is down guys.
February 7th, 2008 at 5:56 PM
I still can’t login
February 7th, 2008 at 5:57 PM
this is gettin depressing plz sort it
its clear that its not resolved
February 7th, 2008 at 5:58 PM
Umm… whatever was wrong is wrong again, guys…
February 7th, 2008 at 6:00 PM
Cant get on:-((
February 7th, 2008 at 6:02 PM
Let me in for a while then chucked me oout again and can’t return?
February 7th, 2008 at 6:03 PM
it appears the database isnt as happy with logins as u guys think it is maybe another look ir required
February 7th, 2008 at 6:03 PM
not so fast getting reports of problems right now dude
February 7th, 2008 at 6:05 PM
@121. SF have basicly finished, it’s gone 5PM : P
I’ve sent a ticket.
February 7th, 2008 at 6:09 PM
wil this prob be fixed soon or is it going to be an over nite job
February 7th, 2008 at 6:12 PM
I got in five minutes after LL posted this. I am fine. i tp’d around, built a few things, too. AND I’m in Europe.
February 7th, 2008 at 6:13 PM
The Secondlife website doesn’t even load. This is pissing me off.
February 7th, 2008 at 6:13 PM
It will be overloading because of the amount of people trying to sign back in at the same… the server will melt
February 7th, 2008 at 6:14 PM
well its not lettin me in at all and its gettin real annoying as i was in the middle of somethng rather important. why say resolved when its not? as clearly it cant be as ppl still cant get in
February 7th, 2008 at 6:16 PM
also whyt bther giving us a message saying have a loko at the staus page we know it working so why rub in it. jst plz sort this out guys its 2.16am in the uk and i HAVE to get back online 2nite.
February 7th, 2008 at 6:17 PM
yea… LOL I was lying on a beach with my….emmm… anyway, we can be patient and calm or impatient and angry. Neither will speed the process !
February 7th, 2008 at 6:17 PM
Does anyone get this message when they try to log on: Unable to connect to secondlife. the system may be down. Please try again in a few mins, or click help for more advice, and link to the system status page. Thats what I have been getting since last night.
February 7th, 2008 at 6:18 PM
thats what im gettin and its doing my head in as i know the grid is live and working
February 7th, 2008 at 6:20 PM
Then when u try to click any of the help links to secondlife it won’t even work
February 7th, 2008 at 6:21 PM
this is gonna have a serious affect on my SL love life if not sorted soon
February 7th, 2008 at 6:25 PM
cos its gone past 5pm in the staes does this mean that i wont be fixed til working day starts 2morrow?
February 7th, 2008 at 6:27 PM
How long is this going to take! I haven’t been able to get on all day!
February 7th, 2008 at 6:28 PM
please at least give us an update there is nothing worse than not knowing anything
February 7th, 2008 at 6:30 PM
When is this going to be fixed. Tell us something since we are the customers that give help you to get paid!
February 7th, 2008 at 6:33 PM
well its been about an hour wince the suposed resolution of this prob yet ppl still can tget on and still NO update plz guys we r the ppl that keep SL going we at least deserve to be kept in the know about whats going on and why we cant use the service some of us pay so much for
February 7th, 2008 at 6:34 PM
Lorrie.
No SF is past 5PM, but there are offices based in other locations too, and Remote staff all over the wolrd, there are always staff on : )
February 7th, 2008 at 6:36 PM
well iwish the staff that are on wud hurry it up a bit as this is doing my head in i wud hate to actually have to live my RL lol
February 7th, 2008 at 6:36 PM
ughh Im about to give up on sl and play war of warcraft
February 7th, 2008 at 6:37 PM
haha today and tommorow are my last days on SL! I am offline for a few months due to RL needing me lol I will go insane!
So I need some CERTAIN people to come online so I can say bye (Joppa!)
I hope this is fixed soon though, I know how it feels to not be able to log on, especialy knowing the grid is up, I feel for ya guys!
*hugs*
February 7th, 2008 at 6:39 PM
the thing that annoyes me is they are quick at slapping resoled nxt to the issuse b4 they actually know if its resolved or not and then they dont even bother giving us an update. it wud not hurt for them to pop on do a quick update to let us know
February 7th, 2008 at 6:39 PM
Still login in troubles for some…myself included :/ Keeps telling me DNS error SL cannot be found.
OS
February 7th, 2008 at 6:45 PM
not true–keep crashing and after selecting new region, message says Region Restarting
February 7th, 2008 at 6:53 PM
cant even access the webpage come on guys dont u think its time for an update its been approx 90 mins now since u decided it was resolved but this is not the case let us know how long this is gonna take
February 7th, 2008 at 6:54 PM
Seems to me the problem is to do with the version checking that takes place during login.
I don’t believe in coincidences and the fact that it seems impossible to access half of this website now in order to even attempt to download the new release candidate speaks volumes.
There are also user comments on the latest blog entry relating to this Optional update being forced upon login, and many with the same DNS error.
February 7th, 2008 at 6:56 PM
Why does it say ‘Resolved’ when it isnt ?? No….the database log is clearly NOT happy yet !
February 7th, 2008 at 6:57 PM
i know isnt it gettin rather annoyig Agnetha they should try giving the database a cookie and hot milk that may make it happy. and at the same time update this page as it rreally dont look gd saying its resolved with commets from many ppl saying its nto
February 7th, 2008 at 7:03 PM
This is awful……………I might actually have to go to bed and get some sleep instead !