Charging as several accounts? we are on line with only one alt at a time…

of course there is alt abuse (griefing, TOS violation, etc), that LL rightly blames on the main account. The method used to identify alts is that they originate from the same PC. This is not alway fair, as several different persons can use the same PC and have separate responsibilities. From here, again, the need to have a real control of identities, like in HIHIHI (chinese Second Life)

There’s a belief I see frequently — often in software developers — that goes something like this: “if you test all the pieces of something individually, the whole thing should work”. It shows up often in its inverse form of “why didn’t you test it before you deployed it?”

I do a lot of bicycle riding, and I work on my own bikes. Last summer, I reassembled a mountain bike. I had carefully cleaned and lubed the derailleur, the chain, and the shifters, and reassembled it all, and it looked great and appeared to work. But it was terrible at shifting and kept slipping out of gear and dropping the chain on bumpy roads. Why? Because I had an extra link in the chain.

All the pieces were almost completely right, but put together into a working system, they had a subtle flaw.

The same kind of thing happens to our systems, except instead of tens of moving parts there are literally thousands. Whenever we perturb the system, we might provoke a failure, sometimes even if we didn’t change the component.

In the case of SL, we’re undergoing constant growth, and that growth sometimes drives failures. As just one example, the systems we buy from third parties are often being used in ways that no other customer of that vendor does. Consequently, we’ve been known to drive failure modes in hardware that other platforms don’t.

In a prior role in the game development industry, I used to see bugs in video hardware that no other software would encounter. The thing I had to recognize is that everyone else in the industry had the same problem. If you’re not driving bugs in video drivers, it’s because you’re not doing anything interesting.

Again, there’s those moving parts. My software worked on most systems. Those drivers worked on most software. But the combination together caused a problem.

Now with all of that said, I completely recognize that in the end, I had to shorten the chain, and fix the video problems. And certainly we at Linden should strive for minimal disruption and a stable platform.

But it’s necessarily dynamic stability, if only because of growth. It makes no sense to “stop and fix all the bugs first” because by the time we did, changes in the operating environment (new versions of operating systems, new hardware and drivers, growth in our user base, etc) would generate whole new sets of issues.

The best thing we can do is what we’re trying very hard to do, which is make sure our architecture and systems support an agile, reactive environment so that we can add new stuff and fix problems in a timely fashion. If you ask what we’re all working on, that’s pretty much the answer.

*QUOTE* Second, everyone, including us, wants SL to be reliable and stable. Part of the reason that changes take a long time to propagate is that we’ve instituted better systems to make sure that we’ve properly tested things before we release them. We are also trying to improve those systems to make our release process faster, but making the releases better is the first priority. *UNQUOTE*

Then I am asking to myself the question … WHY DOES ALL IN SECOND LIFE gets completly screwed up for 2 or 3 days after a restart or update?

I know fixing the Buggs (4000 and some) isn t that easy I know … but why do they always come back after a restart or update ?

And WHY focussing on future projects when there is enough to do to get the present correct ??? Wouldn t it be easier to cure first all the problems before focussing on a far futur? Wich would make the futur easier ??? (Logical thinking)

At last … but not least …

(A) When will that HATE conduct towards FREE ACCOUNTS from a lot of people here STOP … OK i m a free account and to make things even worse a European Resident (Belgian) and was thinking to upgrade this year on my rez day …

(B) And LL to save space on the servers … why not “AFTER ASKING” kill ALL the ALTS … who haven t been used in let s say 6 months … and charge the creation of ALTS (Kind of your AV (free or premium) … ALT1 charged at 25% of the annual fee … etc till the 4th ALT at 100% … In my opinion someone who makes/uses ALTS aren t that clean, or intend to do some harm or illegitimate acts .. why take another alias ?????

On closing … Keep up the good work …. and if Residents sprickle you with vitriol … THAT S because they love SECOND LIFE … and as seemingly the blog here is the only “VOICE CHANNEL” where residents can be heard …

Anyone can reopen issues, too. It’s really not as bad as you think. People work very hard and watch it very closely (:

This isn’t something which has to do with software, so don’t blame it on software or ‘were working on it’. Working on processing a DMCA over a single shop selling such obvious rips shouldn’t take months.

If you want to have a business driven website, have one. But if you can’t handle it, don’t make us empty promises.