For quiet a while, at least 3 years, We have been told Never to connect our RL and SL identities. Is this a change in policy, perhaps due to IDV?

For basic security reasons, please replace our AV name with a number. There must be a reason I can not find my RL information anywhere on your website. Why start here?

Alisha

Thank you for the explanation. Not sure I am getting it completely yet, but maybe I have to look up standard accounting a bit. Still hard for me to see at first glance which amount is income and which is expense. Must be me…Cashout by paypal and paypal cashout fee both without parentheses? *confused* well…

Another thing that came to mind: It seems the “Issue Date” is always set to the current date, when you download the statement. Is that by design? Does that make any sense? Shouldn’t it better always be set to the last day of each month? If I download my statements next year for tax declaration they will all be dated next year instead of this year…and if I download the same statement several times on different days they are not identical although they should be…any thoughts?

Why not? I personally would. All my accounts on other websites where I have a user name do NOT disclose that user name on forms. So why do LL insist on doing that for everything?

In response to some points raised:

Explaining the layout (for JustMe): Numbers in parentheses are negative - this is standard accounting shorthand. Negative numbers in the statement effectively mean “amounts that reduce the balance you owe us”: so when we collect money to settle your balance, that’s considered a negative adjustment. When you cash out L$, that’s a negative adjustment. When we assess you for land fees, that’s a positive adjustment, etc.

About linking SL name with real name (from Keiko Rau): We’ve chosen to go this route with the statement ID because we figure that the usefulness of this format, for both Residents and us, outweighs the potential problems. That’s not to say that we wouldn’t consider changing it (depending on Resident feedback) and the point you raise is certainly a pertinent one.

Regarding L$ transaction reports: The main reason that we limit reports to 30 days at present is that the volume of L$ transaction data that we collect is significantly larger than the volume of US$ transaction data. This means that we collect and store it in a different way, and that querying large amounts of it on demand is more challenging. However, I can certainly see the value in making larger reports available. I’ve started looking into that, and talking to the relevant folks here about how much work it would be (and also for recording the region in which a transaction happened). If it’s going to happen, it won’t happen for a while yet, but nor does it seem so much work that we’d rule it out entirely. That’s the most I can say at this stage.

But first of all it needs to work. Is it off line now? I get nothing for any month. It either just sits there with “connecting…” or dies with a non existant webpage for any month on IE7.

I sure hope this isn’t going to be like the land store where only a minority of users could use it

Yes, this is needed (30 days is way to short). I would also like to have the option added to have transaction history emailed on a monthly basis, so it doesn’t require it to be done manually. As it is currently, it’s too easy to miss capturing your transaction history in the 30 day window. I have plenty of gaps in my transaction history due to this very thing. Also, when I go on vacation, I don’t want to have to worry about connecting and downloading the transaction history inorder not to lose some of the records.

I don’t do enough inworld business (yet) to cash out, so the L$ transaction history is the most important for me.

I hope you consider this and also extend the length of time the L$ transaction history is available (and even better would be the inclusion of an option to have it automatically emailed on a monthly basis to the email address on file for the account).