[FINISHED] Reminder: Service Outage Planned for 11 December
Tuesday, December 11th, 2007 at 2:40 PM by: Teeple Linden[UPDATED 11 Dec 07, 2:40 pm PST]
Logins are open. Come on in!
[UPDATED 11 Dec 07, 1:57 pm PST]
We’re almost done. The support portal has been restored to service, and we’re aiming for a 2:30 pm opening.
[UPDATED 11 Dec 07, 12:35 pm PST]
From now until we re-open, access to the support portal may be problematic. What you get when you hit the page may vary between residents, but the bottom line is, support access isn’t reliable. This inconvenient behavior is part of the update work, and should clear up as we move into final testing.
[UPDATED 11 Dec 07, 11:45 pm PST]
The reversion is taking a bit more time than anticipated. Regrettably, we need to extend our projected downtime until 2 pm Pacific.
[UPDATED 11 Dec 07, 10:44 am PST]
We’re now projecting an additional hour of down time, with re-opening scheduled for noon PST. The bulk of the maintenance work has gone as planned. However, one component of the system update has failed validation testing and must be reverted. Once the reversion and validation retesting are complete, we’ll be ready to open logins again.
[UPDATED 11 Dec 07, 9:25 am PST]
The Second Life Beta Grid is now available. Happy testing!
[UPDATED 11 Dec 07, 8:43 am PST]
Land Store functionality is now restored. LindenX and other SL Website functionality should be up shortly. Grid update progress is going smoothly. Please check here for further updates. Thank you for your patience.
[UPDATED 11 Dec 07, 7:00 am PST]
Second Life Scheduled Maintenance has begun. Please check here for further updates. Thank you for your patience.
[UPDATED 11 Dec 07, 6:00 a.m. PST]
As part of the service outage, registration, LindeX, and the Land Store will be taken off line at 6:30 a.m. PST this morning, thirty minutes ahead of the other grid services.
*****
[Originally posted 6 Dec, 3:30 PM Pacific]
Second Life will be unavailable on Tuesday, 11 December, from 7 a.m. until 11 a.m. PST. (That’s 3 p.m. - 7 p.m. GMT.)
The outage will include both Live and Preview (Beta) grids.
During the downtime, we’ll be upgrading some databases and adding asset storage capacity. No changes to simulator code are scheduled, and no new viewer will be required when service is restored.
We apologize for the short notice on this, especially during the approach of the holiday season. We would’ve greatly preferred to give this a little more lead time, but asset storage capacity in particular is something we need to address sooner rather than later.
December 6th, 2007 at 3:36 PM
You guys sure love to tease us, come on, what’s this asset storage capacity aimed at? Is it due to rising numbers or is it to help with inventory loss? Both of those are positives!
Is it a top secret project?
December 6th, 2007 at 3:36 PM
YEAH TEAM! this is far past due i hope it goes well and we dont see as many losses and problems
December 6th, 2007 at 3:41 PM
wow does this mean second life will not be working right for days?
well it a tuesday so you have 3 days to fix what you screw up !!!!
December 6th, 2007 at 3:43 PM
Well. Aren’t there enough problems open to solve? Wish, the Lindens would answer one of my tickets.
Try to buy a region, but the webpage is showing an error in the script. Are all the leading figures out developing new features?
Very desperate going to sleep now.
December 6th, 2007 at 3:43 PM
yay ! how many Terabyte now ?
December 6th, 2007 at 3:51 PM
Lol. If its a special questions ticket they arent gonna answer it any time soon. Thats why its called. Special questions.
December 6th, 2007 at 3:53 PM
This sounds great! Is it possible you could also go ahead and roll out the fix for SVC-930, Prims set for sale - prices are incorrectly set when multiple prims taken to inventory and rezzed, considering it’s already internally fixed? It would be icing on the cake for a lot of us, I think.
December 6th, 2007 at 3:54 PM
Well. Just the question, why it is impossible to buy a region. Nothing special - i could repeat that error on multiple computers by now.
December 6th, 2007 at 4:21 PM
Well… i’m getting tons of problems every new update for many many many days .. it make been in SL like just living in dead of wasted time. We just wish to have it stable any long it possible .. SL is growing fast and we are growing fast also learning and developing what we can learn. But we really need to have SL work without the frustrating issues like the crashing or rezzing or even teleporting problems :S
anyways .. my best wishes to every new upgrade we shall always support SL.
December 6th, 2007 at 4:23 PM
QUOTE “No changes to simulator code are scheduled”
FOR THE LOVE OF GOD…. what is wrong with you?
FIX SVC-930 - 1 month is more than enough.
It is internally fixed, whats the waiting good for???
The bugfix is is there, waiting any longer to deploy is turning from an honest mistake into sabotaging all SL merchants and Mall owner on purpose!
That ain’t right! Actually thats just rude!
December 6th, 2007 at 4:49 PM
I think to save frustration, I will plan on playing RL on Tuesday. Thank you LL for the heads up!!
December 6th, 2007 at 4:51 PM
This at least is something that is really badly needed, the asset server problems are a real pain, cant upload pics, cant open scripts, cant find items, dont have permissions on something I just made, the list goes on, Thanks for this fix .
December 6th, 2007 at 4:53 PM
I really hope that this will get that “#¤5@£€ Asser cluster to respond in a timely fashion…
It have really been the front figure for the LL slogan lately IMHO.
“Thank you for your patience”
December 6th, 2007 at 5:16 PM
omg more crashes after that for sure
It ALWAYS happen!
December 6th, 2007 at 6:39 PM
Tuesday is stipend day. Hope that’s being taken into account.
December 6th, 2007 at 7:42 PM
THANKS, :O
Asset problems will be one less thnig to worry about. Now….about those TP’s into black holes that cause a relog…..
December 6th, 2007 at 7:49 PM
another week of grid issues while the damages are repaired.
December 6th, 2007 at 8:09 PM
December 11? oh no… it is my RezDay…
:-/
December 6th, 2007 at 8:43 PM
Why no changes to simulator code? There are a lot of critical issues fixed internally and needing release, like
https://jira.secondlife.com/browse/SVC-930
https://jira.secondlife.com/browse/SVC-1007
When are you getting around to these?
December 6th, 2007 at 9:32 PM
Why do you people always apologize we know you do not mean it anyway. Oh, and thank you for your patience, you wore that out long ago.
Just make the statement we are doing this and if you want to say this is why we are doing this.
There is just something about an organization and/or individual who always comes hat in hand whining that they are this and that. Are you people running business, most of the time I do wonder that. But then it does flow down hill does it not.
December 6th, 2007 at 9:54 PM
Just because no bugfixes or other changes are *scheduled on that particular day* doesn’t mean they won’t fix important bugs some other time instead, maybe even before the 11th. For f?!*’s sake, people, this is a HARDWARE UPGRADE and as such it’s a GOOD THING.
But none of you incessant whiners knows a GOOD THING if it gets shoved up your collective a$$es.
If it were up to those residents in SL that are sick of you whiners, you’d all have been jailed or executed in-world by now. :-PPPP
December 6th, 2007 at 11:06 PM
I am perfectly fine with that outage, if the result should be that it is possible to use the teleport system 3 times in a row without being shot into the Nirwana of the Internet (just in order to give a specimen
)….
Since capacities of the storage seem to be a major problem, I think increase of hardware sources really could help. Good luck to all of us
greetz - Lara
December 6th, 2007 at 11:47 PM
“Ciaran Laval Says: You guys sure love to tease us, come on, what’s this asset storage capacity aimed at? Is it due to rising numbers or is it to help with inventory loss? Both of those are positives! Is it a top secret project?”
More likely just more space for all the bots inventories and all the 20k inventory avatars slothing around the grid complaining about lag and logging problems
December 7th, 2007 at 12:08 AM
December 11 is also the day the Web 3 conference kicks off in Paris (this is probably one of the biggest web-based conferences in Europe).
http://www.leweb3.com/
There are sessions involving virtual worlds, and coverage of Second Life. This is definitely not a good choice of day for a downtime.
Would have made sense for you guys to check this out, as LL was showcasing SL there last year.
December 7th, 2007 at 3:32 AM
Why Tuesday?? Didn’t LL arrive at the extremely important decision, months and months ago, to perform all except the most emergency outages on Wednesdays?
Folks, this was an extremely important decision on your part, arrived at after literally years of demonstrations by us that programs, events, businesses, classes… needed something *DEPENDABLE* to count on regarding scheduled downtime.
As the person prior to me in this thread points out, big programs are often scheduled months in advance. I personally am involved with many educational programs and RL company programs, which *count* on scheduled outages to happen on Wednesday’s.
There is no excuse for us to schedule important events of Wednesdays, since we have been aware of your policy that if scheduled and necessary outages occur, they will do so between the regular Wednesday hours.
Likewise, there is no excuse for you to abandon this incredibly important policy. There seems like nothing in this announcement that suggests that it is an *immediate* and dire emergency.
PLEASE! Move this event to the declared policy time of Wednesday, and, PLEASE, restate your commitment to this policy! As someone who does a great deal of work with RL organizations, this is critically important.
Thanks for your attention to this.
Sudane……………………………..
December 7th, 2007 at 4:22 AM
Wishes you would explain a bit how this maintenance affects us numpties who dont do tech speak. Hoping its a good thing that will make my inventory load faster at least.
*sets Tuesday evening aside for unscheduled extra work in RL*
Best of luck with it, shame no bugginess being swatted at the same time though
December 7th, 2007 at 7:15 AM
Am I right to have hope that this could reduce lag due to slow loading things from the asset servers?
Or will they just be bigger and store more, but still slow? So they would load more things slow….
I hope for the best
December 7th, 2007 at 7:21 AM
I don’t know where I get that optimistic view from..
I saw voice, search, windlight, age verification. Not all of it is bad, bat for me and many others all those have lower priority than
bugfixing, stability, and performance.
This is the first action in a long time that I noticed that MAY BE reduces lag.
I am holding back any plans related to SL (like renting space, opening new shops, buying thing) at the moment because I am concerned that we will have more and more features that makes it impossible for me to use SL in whole.
I really hope this will make things a bit better!!!!!!!
December 7th, 2007 at 7:27 AM
Offers Doris @28 a big hug
of course it will be slow, grey or missing image!
On Wednesday it may be more colourful *in my dreams* lol
December 7th, 2007 at 8:00 AM
Relax people the source of the Tuesday power down announced themselves back at @18. We’re all gunnin’ for ya now Tull. Happy RD from LL
Just a reminder everybody to boycott the age verification beta …. tell them to get it working then maybe they’ll get the info. Don’t use our info to play with your digital buddies LL. It’s bad enough you don’t find CC info etc we gave you when we joined adequate, but to “test” security with real info ought to be a crime.
ON topic…I am really hoping that this “planned” downtime will solve the high failure rate of saving and uploading scripts. It has gone through the roof lately!!
December 7th, 2007 at 9:15 AM
Can’t help it, but something makes me think this one’s for storing the age verification data which is to be used in SL futurewise.
Which leads to the conclusion that Age is an Asset
December 7th, 2007 at 9:16 AM
I like Tuesday downtime better than Wednesday.
In UK it means not going to be able to do my 2 hours of r&R in SL this Tuesday
But on Wednesday I’m on for at least 6 hours…no Wednesday downs please!!!
December 7th, 2007 at 10:01 AM
The UK’s National Physical Laboratory (a real lab, like Linden Lab) has a major event scheduled for Tuesday at 9:00 AM PST (SL Time) - a nanotechnology seminar that involves both a RL and a SL audience. They felt comfortable scheduling the seminar on a Tuesday because while they know that the SL grid might crash at any moment, at least Linden Lab won’t schedule any downtime on Tuesday - scheduled downtimes happen on Wednesdays… don’t they?
Maybe this was a typo and you really meant Wednesday?
December 7th, 2007 at 10:07 AM
Hey - can we have our Library textures back while we’re at it?
December 7th, 2007 at 7:13 PM
drats, and Tuesdays are when Joe Linden’s fascinating grid talks happen at Dr Dobb’s.
December 8th, 2007 at 9:42 AM
Typical. Bitch bitch bitch because the asset server is bogged down. Then bitch bitch bitch when a maintenance window is scheduled to work on that very problem. Merry christmas, whiners.
December 8th, 2007 at 12:40 PM
Well if its anything tha is occuring now with failed TP and group Im the down time is well needed!
December 8th, 2007 at 1:40 PM
Many reponses quikly close so I will respond here…. sorry about the off topic.
Land prices:
I’m in the business over almost a year now the avg. price per m2 L$
is not being regulated by Linden at all. The prices on the economic
stats say nothing about the inworld offers in any way.
Most prices are between 20 - 40 L$ depending on the location
(not talking about Island parcels as they are being leased by the
estate owners actually and not sold - a hidden lease construction).
And this is not bad. Land owners can make profit and buyers are
more than happy with beauty land since it is a 1x investment.
Again, I’m not talking about Islands/Private Estate since that is not
a selling construction, but a hidde lease. For a theme or commerce
they do just fine, but I’m talking about Mainland
Economic crash ?
Yes… The Search again crashes anything. Lowest prices are on the
top of search results, consequently making it inpossible to exploit.
Competition is now made completely unfair.
When stuff is cheap is mostly shows. Ppl with some sensitivity for
quality have a lot of problems to find the good stuff now !!
Why should I open a store and loose money in SL ?
It was possible to make some profits, but the Linden’s prefer to
drive business out with the stupid Search that turns the whole
economy up side down !
In RL we were thinking about SL of a a new marketing tool for our
recent started company. We have decided not to go forward on that
issue since childs are running LL. It’s a highly unstable platform and
uncontrolled on key economic factors + highly technically unstable.
Ciao
December 10th, 2007 at 8:20 AM
Are there problems again in inworld with tp,search,saldo,etc?? all is out now, cant do anything with it
December 10th, 2007 at 3:00 PM
Oh cool, now maybe I’ll be able to log in without having to do it 4 + times. The last update did a number on my game.
December 10th, 2007 at 3:01 PM
Any chance fixing the tp issue about 40 percent of the time I tp or map somewhere during the tp i get logged out of sl and so does my friends and customers they end up getting logged out of sl / region while trying to tp the past week
it hurts business big time
December 10th, 2007 at 3:07 PM
yes in-world problems despite what the blog says are continuing several hours after ops said it was resolved. Concierge have now told ops to sort it, but the blog stays the same last time I looked. Assest servers gettting fixed tomorrow, about time. I had a purchase not delivered today because the asset server was too slow and I cannot set home or rez on group land I ahve permission to do these things on.
December 10th, 2007 at 3:07 PM
Great news IF this will include a responsive asset server. If it’s all about more storage for even more assets without fixing the issue with the (at least apparently) bottlenecked connection to said servers, this is just covering the pile of crap with some brand new crap… heh.
December 10th, 2007 at 3:10 PM
nice job, still can’t log in. “login packet not recieved from server” A+++ fix from earlier! was it hard changing the blog to read “unfixed” to “fixed” after playing some pool in the office?
December 10th, 2007 at 3:10 PM
Great !!!!!!!
As if you didn t now at Linden that this so called maintenance was coming up … a maintenance is planned well ahead … if i in Rl am doing my job well ???? I always shedule the maintenance of the fleet well ahead … so my boss has cars to rent whenever the client needs them … (aren t we clients of you ???? )
Once again a major holiday and Linden feels the need to mess up things for the SL citizen who has now time to be in SL …
Did you test all what you are going to do in simulation for some time (not 1 hr but days …. i dare not to think that the answer would be NO ) ? Or do we again have to wait … for hours on end ??? after the so called end of Maintenance?????
Didn t you see the drop of Logged in Citizens lately ????? How would that come ???? (see your title for this blog )
Wanna bet that on wednesday their will be downtime too ??? I wage 2$L …..
December 10th, 2007 at 3:14 PM
can you fraction the $2L into 0.2L cents?
about what it’s worth!
December 10th, 2007 at 3:35 PM
In the comments on Age Verification there was a call for a boycott of all economic activity in SL on Tuesday. Right after that the unscheduled downtime was announced.
Personally, I think its best to stick to the days that everyone is expecting, like Wednesdays. The boycott was going to be a flop anyway so I hope that didn’t factor into anyone’s decisions.
December 10th, 2007 at 3:57 PM
I’m actually HAPPY that LL is adding resources to help us out. i mean, yes they screw up.. a lot, but now they are doing something to FIX something, and all you guys can do it bitch.
kudos, I say, kudos. please let this fix my inventory
December 10th, 2007 at 4:02 PM
id just like to LOL at aristotle… they dont take into account dead people… if you look in the latest blog post on IDV, look down the list to a post with a URL. open it and if its some green page about aristotle, youve hit it. in there is another link for Tupac somethin or other’s IDV info. btw, tupac is some dead rapper. to get his drivers license, search google for “tupac [whatever his last name is] drivers license”. first link, theres a pic in there of his license.
just thought id let yall know
December 10th, 2007 at 4:03 PM
http://www.gridgrind.com/?p=229
and
http://www.thugz-network.com/2pacs_Drivers_license.jpg
(see 49)
December 10th, 2007 at 4:15 PM
*Rubs hands together* OH BOY, OH BOY, OH BOY! MORE CLOSET SPACE, BRING IT ON, I SAY, BRING IT ON!
Erm, this won’t mean more lag will it? Hope not…anyway I’ll try to look on the positive side!
December 10th, 2007 at 4:17 PM
Who really cares you people can’t even keep teleport working. It is a crap shoot if you do not teleport the game tosses you
Nice work you would think after 4 years you would have figured this out
December 10th, 2007 at 4:46 PM
My thanks to Ron Crimson. Well put. Now, OFF WITH THEIR HEADS!!!
December 10th, 2007 at 4:55 PM
Err…will I be able to log into Second Life now? Its just not wanting to let me log in.
December 11th, 2007 at 6:10 AM
[...] days, it’s been pretty crappy, anyway, from what I hear. Not only is the grid getting the supposed “upgrades”, but registration, LindeX, and the Land Store will be taken off line, as well, before the grid even [...]
December 11th, 2007 at 6:27 AM
[...] Second Life Blog [UPDATE] Reminder: Service Outage Planned for 11 December Quote from the site - As part of the service outage, registration, LindeX, and the Land Store will [...]
December 11th, 2007 at 6:34 AM
To be honest, this has me a bit concerned. There has been an ongoing degradation of the asset system for weeks now. Very slow and many failures. Upgrade of this system is sorely needed, so I hope this is a real solution and not just more drives, window candy at best.
What has me concerned though, is the scheduled day. As posted above, Wed has been set aside by most of us who plan to use SL for critical events, as the day NOT to use. For LL to abandon that policy without any real notice can only mean one of two things IMHO:
They simply don’t care how changes in policy affect those who use SL and plan this use based on what LL has told us is policy..
or
The asset system was so borked, they were afraid it would not last another day without failure so severe, it had to be solved today.
Either one sends shivers down my spin, but in truth, I think the first scenario is the most likely.
I aplaud the efforts to repair or upgrade the system in a way that helps SL, but one more time, the motives and or concern LL shows for those who make this thing work leave me cold.
Hope this is worth it…
DRD
December 11th, 2007 at 6:39 AM
With all these problems totally ruining merchants sales over the holiday period and the large amount of money a lot of people have spent with you in advertising - can a Linden please tell me if you plan to refund or extend classified adverts for another couple of weeks for free? Not that it will help much as we’ve lost a great deal of time on the run up to Christmas but at least it would be a gesture as they have been totally useless and unusable most of the time we have been paying for them.
December 11th, 2007 at 6:40 AM
I hope the ruddy Teleport issues (i.e. something like a 70% failure rate, and then kicking you out of SL when it does fail) will be fixed. That, and the annoying Group Chat bug where it never connects!
December 11th, 2007 at 6:45 AM
Beta’s down too huh? Can’t wait till sim source code is open so I can get work done during downtime.
Actually I just noticed that it’s been a while since the grid had an extended outage. For a while there you guys were doin this like every week… things keep getting better, ty~! ^_^
P.S. who and how much would I have to pay for some sort of executive special privilege to log in when the grid is down? ;x
December 11th, 2007 at 6:46 AM
Tell us what it is about or we will rant! X)
December 11th, 2007 at 6:46 AM
There is ONE word I have for that! And I won’t say it here ! My new sim has just been delivered and I take a free day today to set it up ! You are CRAZY, this can NOT be REAL!!!
December 11th, 2007 at 6:47 AM
Good work…should i say finally?
Although it is a shame the grid is offline for an extensive period, if you ask me you can always do it for a better asset. Hopefully it’ll fix the ever growing little pains with tp, L$, inventory and such.
Better take it off line and fix it than keeping the grid up and running and do your usual patchwork.
December 11th, 2007 at 6:49 AM
I’m all for Upgrades of the Hardware; go LL!
December 11th, 2007 at 6:50 AM
Support tickets are getting to be a pain in the *********** O have 3 that have not been answered. Don`t expect a dream to come true soon.
December 11th, 2007 at 6:51 AM
What are you going to do about teleport crashes. many of my friends and so do other residents are experiencing that! It’s getting pretty annoying when you teleport and crash immediately when arriving.
December 11th, 2007 at 6:57 AM
I woke up this morning thinking it was Tuesday, only to find out it’s an SL Wednesday… hope that means Friday will get here sooner…..hmmm, what to do with my time? Maybe I’ll get out a Sharpie and re design my calander to better fit in with the ” new ” SL time….lol
Peace out all
December 11th, 2007 at 6:57 AM
Asset expansion is necessary and costly I suppose.
If Linden Lab uses mathematical regression since Dec. 2006
then the capacity in the future can be quiet reliable prognosed
to stay ahead and not wait till the last possible moment to
expand.
I have prognosed between 55000 - 60000 users online at the
end of Dec. this year 3 months ago at peak usage…
It’s where we are now indeed.
December 11th, 2007 at 6:57 AM
me thinks they are telling porky pies ( lies ) they gone christmas shopping and can’t trust us to play nice when they are gone, soooo they sent us outside to play till they get back.. i’m right arn’t i ?? admit it hehe.
December 11th, 2007 at 6:58 AM
Good! Every update is one more step closer to perfection! keep up the good work linden labs!
December 11th, 2007 at 6:59 AM
..Ok.. I can live w/this..it’s been awhile since the last real service outage, and we know you would rather not…take your time… Do it rt..no pressure..and I’ll see you somewhere over the rainbow!
December 11th, 2007 at 7:02 AM
Happy Rez day Tull
December 11th, 2007 at 7:02 AM
::in vader voice:: NOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!
eh, off to the next big waste of time…myspace.
December 11th, 2007 at 7:03 AM
Have a nice day ppl, while LL are at work ^.^
December 11th, 2007 at 7:05 AM
That was rude, atleast give us an IN-WORLD warning. ugh.
December 11th, 2007 at 7:06 AM
… a little in world warning would be nice.. some of us dont keep up with all this update times and stuff… you warn for rolling restarts.. why not a warning for taking the grid down, it would be a nice touch. thanks…
December 11th, 2007 at 7:06 AM
Hayyy, maybe some of you can shower, eat, and get some sleep now! ;p =]
Hope this’ll fix my never ending Inventory probs. Woot. *CrossesFingers*
December 11th, 2007 at 7:07 AM
Keep up the good work and I really think that sooner is better then later too hehe
CYA all soon again:) tihi
December 11th, 2007 at 7:08 AM
Come on guys!
Don’t be so negative all the time.
I’ve had my shares of troubles (and i still have some) but LL is doing their best in helping where they can. True, it takes a while before they answer with the support tickets, but dont expect to be the only one with problems, ya know?
Yes, i crash too.
Yes, i cannot TP all the time.
Yes, i’ve got stuck inworld for two days. (SOLVED)
Yes, i’ve been billed twice in a month. (SOLVED)
Yes, some places are laggy.
But i don’t complain. I know how hard LL is working and improving SL.
And it takes some downtime in order to do that.
Make some use of the downtime. Go wash your car, work in the garden, do the dishes, go shopping….or whatever….LOL!
If you think you can do a better job instead of nagging all the time, then ask for a job at LL.
Geez!
December 11th, 2007 at 7:08 AM
Lozlo, they did, at quarter to 3 [GMT] which would have been 6:45 SLT
December 11th, 2007 at 7:09 AM
@#70…..Perfection????? LOL This is not the same SL I came into 19 months ago. It is full of bugs and crashes all the time..most of the time I feel like I am walking on ricepaper..just waiting for it to break again. But what good does complaining do anyways lol. I will just keep coming back in..keep building..keep getting frustrated..keep crashing..keep having fun..and keep making friends along the way..That is the SL Life! :o)
December 11th, 2007 at 7:09 AM
December 11th, 2007 at 7:10 AM
Stop bickering. If you can’t handle being out of sl for 4 hours.,.. do yah think maybe its time to GET A REAL LIFE!
… And what’s up with posting here anyways??? *wink.
December 11th, 2007 at 7:10 AM
Ok… I never saw any improvement after a shutdown of the grid… but if you say it is necessary… well…
BUT FOR GOD’S SAKE !!!! Why don’t you plan these downtimes when us, poor stupid europeans, don’t USE it ? That is : from 5pm to 15pm ???????
December 11th, 2007 at 7:10 AM
i saw a lot of bad words against LL guys… maybe someone forget that those guys are working….
message addressed to those that doesn’t understand nothing (in my language “un CAZZO!”) of computer technology and engeneer..
go ahead guys.. goodwork from me..
Wewe Shan
December 11th, 2007 at 7:11 AM
Asset server… Uh oh… no rezzing, no buying the next days until the broken things will be fixed. Hopefully my inventory will be untouched this time.
It would be much better to keep such downtimes on wednesday as LL decided to do long time ago. If LL want’s to get “big players” into the grid, these people need dependable outage times - nothing said about an emergency so this outage could have been performed tomorrow.
Or has Linden an emergency and does not inform us? hm?
R.
December 11th, 2007 at 7:11 AM
At least I will get 3 hrs of sleep today!
December 11th, 2007 at 7:11 AM
I’m tellin Santa!
December 11th, 2007 at 7:12 AM
i saw a warning in game, [6:44] Second Life: You will be logged off the system at 7:00am SLT for maintenance. See http://blog.secondlife.com for details
anyhoo good luck to the team, they are doing what needs to be done to make things better for all of us.
December 11th, 2007 at 7:12 AM
eat? sleep? shower? WHAT?!!?
December 11th, 2007 at 7:12 AM
I like cheese!
Oh, that’s probably off-topic… hmmm
Ok, i got a suggestion for Second Life… how about rename it to:
Several Unintended Computer Krashes Surprise
Well, with a typo, but it abbreviates more on topic.
Lag, poor script performance, sim crossing almost impossible, losing items, database errors, every day network errors, saving is not executed, asset server errors, all attachments to zero location, prim drifting, clothing not loading, crashes, etc etc etc. And this for over a year….
Still I love SL.. can you believe it =)
December 11th, 2007 at 7:13 AM
PLEASE tell me you’ll also fix the probs with Teleporting out/into SIMs? I can’t rarely ever get out of them because of the second to last update. I am a Mac-user and was really hoping that you would fix the problem soon.
Just another thing…Not much of a warning if it is warned directly thirty minutes before the update. Not really planned and warned. Please try and advise of updates/fixes at least 24-48 hours ahead of time please?
Thx!
December 11th, 2007 at 7:13 AM
Complain, Complain, Complain.
Did you all also do this when your Windows XP or Vista crashed?
Even Microsoft builded the system step by step. LL is also doing this, a little slower but they are working on it.
Get your bags and go a few hours to RL… They need you there.
December 11th, 2007 at 7:14 AM
/me adopts a foetal position and rocks back and forth crying, “Oh god, the world went away. What am I gonna do? What am I gonna DO? Waaaaaahhhhh!”
December 11th, 2007 at 7:15 AM
Real life?
oh this:
http://en.wikipedia.org/wiki/Real_life
AAAAAaaaaaahhhhhhhhh, noooooooooo, dont let me go there!
December 11th, 2007 at 7:15 AM
Charlie - Why didn’t I receive it then? Quarter to three isn’t good enough. Atleast a CLASSIC 5-1 minute warning (like they used to)
Maybe I relogged at the time and missed the warning.
One warning isn’t good enough, LL can’t expect people to know the grid is going down when they just logged on.
December 11th, 2007 at 7:15 AM
Well, i don’t know about you guys but i have some screwing to do…
realy, making a closet… oh god.. with my screxdriver off course….see ya
December 11th, 2007 at 7:15 AM
I’m often ignorant of these things, so please excuse me if that is the case, but LL don’t seem to have made much effect to address the genuine concerns of those who are going to lose more money, more business, and more time because this has happened on a Tuesday rather than a Wednesday. It SEEMS like rather bad PR, and especially bad customer service, but then I’m always very happy to be proven wrong…
December 11th, 2007 at 7:15 AM
There was plenty of warning LL sent a warning out minutes before as well as posting on the log in screen. Yeah for upgrades!
December 11th, 2007 at 7:16 AM
Thank you for giving good advance warning, and thank you for addressing the asset situation. Inventory loss upsets many people, especially those who are affected economically, even though SL never promised to be a marketplace and never promised we wouldn’t lose stuff, including money.
If someone wants an uninterrupted 24 hour online marketplace, maybe they should go to EBay. I do get tired of people who throw fits because a necessary update might lose them the opportunity to sell three pair of fetish boots. I am very glad when an update fixes problems that impact building and creating. Recently I have had a lot of trouble with objects failing to rez and copies failing to appear for 15 or even 45 minutes, related, I believe, to asset servers. It will be nice to be able to build properly again.
December 11th, 2007 at 7:16 AM
“Joanne Sabre Says:
December 10th, 2007 at 4:46 PM PST
My thanks to Ron Crimson. Well put. Now, OFF WITH THEIR HEADS!!!”
*BIG GRIN* thanks Joanne. You just made my day.
:D
December 11th, 2007 at 7:17 AM
Just how long will the maintainance take this time?
December 11th, 2007 at 7:17 AM
“Grid Maintenance - See Second Life Blog - We really mean it.”
Cute.
December 11th, 2007 at 7:17 AM
i would like to say you guys at LL are doing a great job,we need to have this fixed so good job i just wish you guys could have waited until wed hahaha
December 11th, 2007 at 7:17 AM
Thank you for the notecard reminder before logging us out. *smiles*
December 11th, 2007 at 7:17 AM
Oh really “asset storage capacity in particular is something we need to address sooner rather than later” thanks I hope every thing goes all right :h i know i should be happy we have SL but come on can we get a good fix here I know lets fix the virtual toilet So we go down with out a snag :o) h
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December 11th, 2007 at 7:18 AM
WHY CAN’T YOU PEOPLE….UHM…hrm.
Yanno I can’t really come up with anything to complain about. Any work done to the grid at this point is VITAL work. And I’ll gladly take the time off from working so that someone can go in and tighten the bolts holding the world together.
I’m just frustrated cause I was building a really cool ship, and having fun doing it, and had to stop. Luckily the sandbox I was building in has no autoreturn, and is owned by friends.. so my work will most likely be there when I get back.
I *DO* wish we had a good way to work offline… using the same building tools and whatnot. But I can watch a movie or two, or make some sketches while the grid is down.
Basically, I’m cool with this, even though it caught me during prime building time.
December 11th, 2007 at 7:18 AM
I think i can put it really short what all the others already have said.
FIX SL COMPLETELY (cos with just 1 maintenance all the probs wont be fixed…..)
December 11th, 2007 at 7:19 AM
I hope this will sort out TP problems…I’m fed up of being dumped into solid rock….usually on Thursdays or Fridays :s . I’ve had several times when I couldn’t stand up. Make a really good job of it…and if you “lose”
a few griefers’ accounts I won’t say a word!
PS An inworld timezone converter for those of us not on PST would be a huge help. GMT person here.
December 11th, 2007 at 7:19 AM
..Hi guys… We understand that it is mandatory to do some heavy maintenances…so have a good work.
For Christmas, I found what could be the Linden Lab gift… Yessssss
It could be a new “Search Engine” because i never find what i m searching with the one we use right now !
Really, it could be a very useful improvement….
December 11th, 2007 at 7:19 AM
When I joined SL just over a year ago SL worked great had no real problems, but back then the most people I ever saw online was about 8000 peak time, then Sl starts getting busy and I had to upgrade my pc as I was unable to walk or tp. Upgrade gets done costs a small fortune then SL is wonderful again, I no longer crash in a room with more than 3 people and for a while I was relatively lag free..
Now Sl seems to be getting busier and the lag and all the old problems are back and if I want to stay in the game is it going to mean another costly upgrade?
December 11th, 2007 at 7:20 AM
Eeh great… i was snipering with some friends lol, every one was going offline and i relogged… caus internet spaced… lol when i came back noone was online… omg so empty… so i walked arround the space… (empty) and looked at the place where my friend layed.
wel.. i hope thats not a big problem acctually… but kind of funny to see everyone is gone… gives the feelings ur walking arround Chernobyl… only here is no radioactivity… or something… =) well euhm i hope this mainterance is done quick… i want to get the action back until that i need to play Call Of Duty 4… or annother game…
just want to say to the lindens… Take care and oh try to fix some bugs… cause there are allot in SL… have fun you all =)…
December 11th, 2007 at 7:21 AM
Wile i doubt this will go up i feel i must say my piece. Your working on assets servers which is good don’t get my wrong. But i have to agree with some of the others on this. Whats the point of saying sorry Linden labs? We have herd it time and time again. It has worn out it’s usefulness. In my RL job i can’t say i am sorry when things go wrong. Because when they do, it can kill people. So many times before we have herd, where sorry for this. We are sorry this caused this. I have been on SL for over 3 months now. All i see is, we are sorry we aren’t doing our jobs. I never get any response from LL about problems. I took me well over a hour and a half the other day to get a region back online, a region i don’t own but i admin in. It TOOK A PHONE CALL FROM THE OWNER TO GET YOU GUYS ON YOUR TOES. Even then it took well over 30 mins. How can we trust what you say, i am not a whining but merely stating the facts. I have support tickets still in que that have been there well over a month now, still no response from LL. I am happy your updating things I really am. I see you moving for a better stable environment, which is all the people want. People also want to be helped in a timely fashion. Face it some people are impatient like myself. I am happy to see you are slowly learning how to run things. I am happy you gave advance warning via a notice about the outage other then just killing everything and kicking us all offline. But still there are other problems to fix, I still haven’t gotten a response from LL about the missing items that i lost during that lovely DNS failure. I am afriad to put out things that are expensive on the sim now. I lost RL money and so did others, but we are never going to repaid instead we will just shovel more money into your hands to fix what was lost. Thats all we do, in spite of the complaining we will just shoveling money into the game till there is nothing left. SL is like a addiction to people. Face it people we are right, we just fall over and play dead because we just go on and find ways around things. SL is like an addiction to some, they can’t function in the RL world with out the game. So all the complaining might as well be for nothing really.
December 11th, 2007 at 7:22 AM
Wooohooo!
Both main and beta grid down, and it ain’t Wednesday. So something for sure is borked worse than usually. I think I can remember having LL say that downtime is avoided and they prefer to fix things with the grid still running…
I prefer having a downtime for once and then less lag (yeah, I know pigs DO fly in sl), a fixed search, working asset servers, no troubles with tps, L§s balance, vendors and inventory (to name just a