Knowledge Base Article of the Week #5: Getting the Most Frames for Your Seconds
Tuesday, November 20th, 2007 at 4:13 PM by: Jon LindenA short update for a short week: This edition of the Knowledge Base Article of the Week is a guide to improving region performance. Though this article is mainly geared toward the owners of estates and private regions, it contains advice that every Resident should find thought-provoking, if not downright useful, including:
- How to monitor region performance
- Things that can contribute to apparent region slowdown
- Ways to optimize region performance
Read the whole thing here! (After you click on that link and log in or provide guest credentials, you’ll be whisked directly to the article in question)
Due to this week’s holiday, Jeremy and I will be skipping our regularly-scheduled office hour, but we’ll be back at our usual spot next week; see you then!
November 20th, 2007 at 4:59 PM
cant log in atm
November 20th, 2007 at 4:59 PM
nice info. always wondered what “child avatars” were.
and… here we go again… boom goes logins, login failed.. can’t connect to version manager.
we are looking for a 24 hour run without issues now. that would be nice.
November 20th, 2007 at 5:00 PM
Still having log in issues. LOg in issues are NOT resolved.
Unable to login.
November 20th, 2007 at 5:02 PM
I’d love to read the article, but loading the page keeps failing, as well as logins. I’ll be surprised if this message posts.
November 20th, 2007 at 5:02 PM
really cool, can’t connect to version manager… really amazing
November 20th, 2007 at 5:03 PM
I appear to be unable to log in to the support system either, but I have to say I’ve found Neobokrug Elytis’ post ( Getting the Most out of SL : http://www.sluniverse.com/php/vb/showthread.php?t=2235 ) on SL Universe to be quite useful as well, as far as optimizing frame rates for SL. I only wish there were something more Mac specific.
I look forward to reading the Linden article as well
November 20th, 2007 at 5:04 PM
lol this is just wonderful, i am very happy right now, website doesn’t work, sl won’t log in, really amazing job
November 20th, 2007 at 5:05 PM
Can’t even connect to secondlife.com/account now.
I’m getting “can’t connect to version manage”. I don’t even get a manager, just a manage. :p
November 20th, 2007 at 5:07 PM
Can’t login either. Also, can’t reply to IMs that were forwarded to my email, they come back as undeliverables.
November 20th, 2007 at 5:08 PM
[UPDATED 20 Nov, 07 @ 2:15 PM PST]
The clogged download queues and other asset misbehaviors have been cleared by Operations.
***
Umm.. sure about that? It is still messed up guys..
November 20th, 2007 at 5:09 PM
Cant lot log in either, just another repeat mess.
November 20th, 2007 at 5:10 PM
Time after time we have problems with SL and the web site that are reported as RESOLVED yet time after time we experience the same problems. The next time someone at LL reports something as being RESOLVED and it si not truly RESOVED they should be fired.
November 20th, 2007 at 5:11 PM
Of course it’s broken, they said it was all fixed. The moment they say it’s fixed, its broken.
Actually it’s not fixed when they say, what they mean is “it seems ok and I’m walking away from it”. There’s a difference.
well its not ok, it’s been bad, and its still bad, this has been a terrible week, which would normally spur on some extra effort to put it right,
Right. Sigh. I actually looked here to read the article, which I can’t do either.
*repeat criticism from last 10 posts* etc..
November 20th, 2007 at 5:11 PM
Good! But before you release such, please find a way to get the best speed out of the http://www.secondlife.com site first. It it becoming slow as hell, seriously!
November 20th, 2007 at 5:12 PM
My FPS is usually 15-30 on the main client.. although on the firstlook client I have steady FPS of 25-30.
Nice how SL poof’s everytime I try to work
November 20th, 2007 at 5:12 PM
I also can’t login, and the forums are giving a Database Error. I’m still optimistic and kinda like Windlight, tho… just wanna be able to login. ^^;; Good luck, guys!
November 20th, 2007 at 5:12 PM
http://blog.secondlife.com/2007/11/20/sluggish-logins-and-asset-performance/
This is NOT, I repeat NOT resolved.
November 20th, 2007 at 5:14 PM
i’m thinking we can write off sl till next year at this point. holidays and all. i really do not expect anyone to be working tomorrow and they will be gone till monday.
and no i would not want to be the people having to troubleshoot this mess after the multiple database crashes that followed a mass ip address change.
no wonder there are issues. bad timing on a holiday timeframe. maybe should have left it all alone beginning about a year ago eh?
November 20th, 2007 at 5:14 PM
Unable to log into SL.
Unable to load support portal page. Unable to load home page of SL.com.
November 20th, 2007 at 5:16 PM
Gee, thanks - an article on how to improve region performance while SL sucks @ss. Please. I got a solution - hire somebody, anybody, that can actual run an IT shop. This is getting old fast - specifically all the RESOLVED posts when anyone in-world can tell you they are NOT resolved.
November 20th, 2007 at 5:16 PM
Unable to navigate the SL web-site because of this.
November 20th, 2007 at 5:18 PM
GRRR I Can’t get on to second life… Nor can I get to the support portal and nope, I can’t even get a hold of anyone in Concierge!!!!!!! And no I can not even visit http://www.secondlife.com looks like things are borked!
November 20th, 2007 at 5:18 PM
has anyone been able to log in today? tried this morning & now, no sl & can’t open support. any time line for real resolution?
November 20th, 2007 at 5:20 PM
apparently, this software doesn’t work yet… maybe should start working on it hmm… i’m going back to icq
November 20th, 2007 at 5:21 PM
Yeah. The moment you declare one Issue resolved the same issue in another form happens…. People this is emberassing sorry to say so. Btw. The DL que didn’t get better. It got worse. Payments where impossible. And the topping is as Said that i can’t log in now anymore…
November 20th, 2007 at 5:21 PM
I got logged out and now I can’t log in again.
Before I was logged out, I could not take items that I was working on into inventory.
I can’t get onto secondlife.com to contact support.
And I’m leaving this message here because comments are closed on the relevant blog items that are supposed to be [Resolved].
It would help to have a blog post permanently open where people can report issues like this.
November 20th, 2007 at 5:22 PM
are there any actual programmers working on second life nowadays or are they all just investors and rich morons who think they are creative ? hmm
November 20th, 2007 at 5:24 PM
Is This LLs Definition Of Irony? :O
November 20th, 2007 at 5:26 PM
Isn’t it Thanksgiving in the US? Aren’t you all suppose to be thankful and what not? Just imagine having to work during the holidays AND getting booed at. For everyone else, rant on…
hehe
November 20th, 2007 at 5:26 PM
would the removal of voice cause more stability. i know i keep it turned off on my plots of land. people should type chat, the way god intended it. have a great thanksgivng & hope it’s better by then!
November 20th, 2007 at 5:27 PM
lol home page is now “unavailable” ! we are the last people able to do anything “in” second life by using this page ! woooow ! is second life dead for good ? weren’t we all waiting for that after all ?
November 20th, 2007 at 5:28 PM
Oh, no… the troubles are NOT resolved. Not by a long shot. I can’t log in, can’t move to another region, and my bandwidth meter is down to nothing.
Have you at LL ever heard of ITIL? I can come work for you and implement it. It is a framwork, but the basic principle is SERVICE DELIVERY. Service delivery bourn on wings of service management.
Your “background maintenance” smacks of fiddling with the production system - but under ITIL, you would always have a TESTED backout plan.
You need to stop fiddling, and hire someone who knows what she’s doing.
November 20th, 2007 at 5:28 PM
i’ve been in the entertainment business for around 15 years now. there are no holidays in the entertainment business. if people working for LL wanted holidays off they should have looked outside the entertainment sector. tough cookies its 24*7 all year long.
November 20th, 2007 at 5:28 PM
I hate to post offtopic, but this is the only part of the website I can reach, aside from Jira. I can’t even get to the support portal to report a problem. Can’t open a chat session in world, can’t login a second account to verify a bug I was filing in Jira for Windlight fully.
November 20th, 2007 at 5:32 PM
yet another article i’d love to read, if only the link worked, instead of failing to display and leaving me with a blank screen, again — and it looks like i’m not the only one (my RL location is SE England) — the performance of the SL website is probably losing LL more than 50% of its potential new customers (and judging by the extent of my own frustration, maybe some of its older ones) — here is where they come to check out what SL is all about, and SL will be judged primarily on the basis of how quickly web pages download and how effective its internal links are — my guess is that this is a major factor in the slowing down of SL population growth — if the SL website belonged to one of my net clients i’d tell them that until they’d sorted out access problems their net presence was, if not a lost cause, then certainly an uphill battle — SL itself is wonderful and it’s more faithful members do a great job in publicising it, but the official ‘packaging’ gives out the message “AVOID!” — how frustrating
November 20th, 2007 at 5:35 PM
ok totally off topic great all clued up on lag.. would be nice to have a sl to use, log in not happening more L$ flowing down the pan and hay time to loose the subscription not throwing money away there too , this is a ongoing thing now.. And anyone wants to tell me to stop moaning in a word “NO”
November 20th, 2007 at 5:36 PM
i really wonder wat they do with the millions of $$$ profits they make cause i can saftly say my 2 years in sl ive not seen any improvments i have only seen things get worse and worse and the same dam problems we had 2 years ago constanyl cropping up week in week it , so lindens wat do u do with the millions of $$$ profit u make? buy a new house for yourself? a car? new tv? some whores? a holiday? …
grr i get tired of this crap
November 20th, 2007 at 5:37 PM
“Operations teams at the Lab and the co-location facility are working to address the DNS failures which are inhibiting logins and Website access.
Region crossings (both direct and TP) are also failing in world.
We’ll update as we get more info.”
well……a) Its a lot more than that, a whole lot more.
b) Why not open comments on THAT post rather than leave this as the only active place for complaint?
I’m getting a little tired of the “negative” entries being locked to comment. Do you think this will stop them happening? This page is a perfect example of why that is a mistake.
As I said earlier I came here to read and comment about the article at the leading post.
I’m only part way through my cryptology degree, so I cant even use the jira, if that’s up :p
November 20th, 2007 at 5:38 PM
Isnt It Time LL Stopped Pretending That The Majority Of SL Residents Are American And Sympathise And Share The Same Culture And Holidays?
They Aint And They Dont.
This Is NOT A Virtual World Of Understanding Americans Busying Themselves With Their Recent Tradition.
This Is A Virtual World Of People From All Over The Real World, The Majority Of Whom Just Want To Log Into Second Life As Usual.
Since WHEN Did The Minority Rule?
November 20th, 2007 at 5:40 PM
The sl breaks in many ways every time our store starts getting busy our sales are down over 50 percent this past week every time it starts to run smooth again within an hour sl starts borking again other stores are down badly this week usually we do great this time of year around holidays but this week has been horrible
November 20th, 2007 at 5:43 PM
Hooray … i could log in.
But it doesnt help much … seems like pretty much nothing is working.
Asset-Server are now completly unreachable. Map doesnt work. L$ not showing. Friend online not sowing. Groups are down …
November 20th, 2007 at 5:44 PM
I think this summer was my best time in SL. Why? Perhaps ’cause most of the Lindens enjoyed their holidays??
Sorry, there are three “eras” since I joined SL in january…
1. Winter and spring: the Viewer crashed 2 times per hour, lags all arround, nothing worked as expacted…
2. Summer: It was really a big time for me! Most issues have been fixed, lags have been bearable… it was FUN!
3. Fall and winter: almost the same bugs as 1.!! But now I’m a little but older, gained more experience and I’ve my bussiness…
Dear Lindens, it really sucks to watch what you’re doing in the last few months! Stop adding new features - build a quality management!!!!!
November 20th, 2007 at 5:45 PM
Please please please fix the problems in SL of late !
This is getting beyond a joke.
Many of us have too much invested here to pack up and go elsewhere.
November 20th, 2007 at 5:47 PM
do they really care about us ? come on honestly there raking the cash in everyone gets paid there ragardless of if its borked or not, and they know full well they still be making the money when its borked, they will still recieve the tiers and subscritions fees where does it all go … seems it aint going into developments, do we ever get any kind of compensation? NEVER ! blah u cant use this place for buissness or pleasure these days its just stressfull.
November 20th, 2007 at 5:50 PM
FPS? I can’t even log in!
And closing comments on the blog posts concerning these constant meltdowns is incredibly poor form.
November 20th, 2007 at 5:51 PM
OK this is begining to annoy people, its about time that you stopped patching the problems and actulay took the code back to source and FIXED the problem. A patch is not a fix its a little indipendant program that does a work around on a problem, Patch on top of patch on top of patch leads to these problems that are affecting the whole grid
You have too many patches and until the problems are actulat Addressed and fixed the product will remain as is. Seriously even Mircosoft would try selling a product as buggy as this to the public.
Yes Windlight looks cool, but before you impliment it wouldnt it be best to actulay address the problems that really need fixing instead of adding another patch and forgtting about them.
Teleports that Crash you
Group IM’s that dont work
Personal IM’s that dont work
LAG due to delay caused by too many patches running ona bugged code
Greifers who seem to be able to totaly bypass any meassures you put in place
The List is endless
Please LL get some one who actulay knows what they are doing from theh users point of view some of your staff couldnt organise a party in a Brewery. Oh yess they can pull out and speak in fancy terms and add features that would really look and work best on a stable fixed client.
But they dont seem to understand that the client cant take an endless amount of patches sooner or later its going to fail big time as the increase in down time shows the client needs not another new patch and feater squeezed into it but a complete back to souce code overhaul
November 20th, 2007 at 5:51 PM
At least give us some apologies!
These things are really causing inconvenience for us customers!
Of all the MMORPGs I have played in the past this is the only company that never apologize for the connection failures!
November 20th, 2007 at 5:55 PM
If I cant login, do I get my money back?
November 20th, 2007 at 5:55 PM
@48 u are kidding rite?
November 20th, 2007 at 5:56 PM
Could we possibly quit slapping _resolved_ on issues when they are galringly NOT resolved, these issues have been here for three weeks now, they only have been getting worse every day, apparently today is the cumulation of them. I dread what is to come over the next few, since you guys seem to think everything is resolved and running smoothly right now. If the failed TP’s, transactions, server requests, crashes, image load failures, failure to save scripts and notecards, objects returned to sim, ruthed, attachments and inventory not available for loading is what LL considers a grid with all of its issues _resolved_ i would hate to see your idea of a poorly running grid with _unresolved_ problems.
November 20th, 2007 at 5:56 PM
this is reason i do not pay for this kinda of service … ive been wanting to for so long but untill i see a stable grid i will remain a free account….
November 20th, 2007 at 5:57 PM
Closing the blog you just posted on DNS failure, to comments is just unacceptable!!!!!!!!!!!!!!
November 20th, 2007 at 5:58 PM
How can a basic website go down continually
I can understand inworld server issues but hang on !!!
November 20th, 2007 at 6:01 PM
wow well its logged in, but kinda pointless i cant tp anywhere im ruthed money is loading… i amyaswell just log out again
November 20th, 2007 at 6:01 PM
yep rapidly reaching the point where i sell up and just keep my first land to play on (yes i remember that). I love the place I love the people i’ve met but even I have a breaking point. Not with client side - been fine for me. but total unavailability? one straw too far. its getting time to renew anyway and i’ve been thinking
November 20th, 2007 at 6:02 PM
39 Milo Bellow Says:
November 20th, 2007 at 5:38 PM PST
Isnt It Time LL Stopped Pretending That The Majority Of SL Residents Are American And Sympathise And Share The Same Culture And Holidays?
LL is a US company located in the US and as such observes US holidays and hours. If it was a French comany located in France it would observe French holidays and hours. Get over it.
Of course SL is so screwed up lately it is observing no hours.
/me shrugs
November 20th, 2007 at 6:09 PM
I have recorded periodically the performance information on a part of SIM into my data base.
However, information cannot be got when SIM is downed.
I think whether the information “it is downed” will also be got.lol.
November 20th, 2007 at 6:10 PM
56 Ravanne Sullivan Says:
“LL is a US company located in the US and as such observes US holidays and hours. If it was a French comany located in France it would observe French holidays and hours. Get over it.”
The Hours Of Work And Hours Of Holidays Are NOT Written In Stone.
Does American TV, Radio, Public Transport, Sports, Theatre Etc Shut Down Over Thanksgiving? NO
Like 33 Anne Otoole Says:
“i’ve been in the entertainment business for around 15 years now. there are no holidays in the entertainment business. if people working for LL wanted holidays off they should have looked outside the entertainment sector. tough cookies its 24*7 all year long.”
Now, I Think You Have Something To “Get Over” =P
November 20th, 2007 at 6:12 PM
Resolved? are you kidding?
I can’t log in for 3 days now…is LL listening? My ticket in support portal is pointless, can’t access that.
I live in Asia, and its seems to me that LL is not bothered if the problem in its ENTIRETY is SOLVED.
November 20th, 2007 at 6:14 PM
Well,
Im glad im not paying for this. I would really like to become a premium user, but there is no chance in hell while this is going off.
I come from Derbyshire, England (East Midlands) and its not much better here. Lag is a issue that i can put at the back of my mind, only on a 2mb connection with 288k upload so i dont expect much.
What i do expect is to log into my favorite game and sort my mates club out for him.
LL - a word of advice. SORT IT OUT!
Your gonna start loosing customers.
November 20th, 2007 at 6:16 PM
58 Milo Bellow Says:
The Hours Of Work And Hours Of Holidays Are NOT Written In Stone.
Does American TV, Radio, Public Transport, Sports, Theatre Etc Shut Down Over Thanksgiving? NO
And what does the schedules that all those others keep have to do with it? And all of those do indeed run a different schedule on holidys, The will make special provisions and pay special rates to tehir employees to de on the jobs during normal holiday times
November 20th, 2007 at 6:17 PM
Log-in problems resolved? Please … I can’t log in now … the LAST time I logged in, it was rather pointless (due to the extreme lag and inability to TP anywhere).
Who created this bloatware? Patch on top of patch, nothing ever resolved, every upgrade an actual DOWNGRADE …
November 20th, 2007 at 6:19 PM
We value free expression. However, stuff that’s off-topic, abusive, or otherwise busts the rules will be removed without comment.
However, stuff that’s off-topic, abusive, or otherwise busts the rules
Busts the rules?
Shouldnt that be but the rules?
Christs sake, its 2:20am here and even i can spell better than that.
November 20th, 2007 at 6:20 PM
@61
Hmmm, By The Amount Of Typos I’d Say You Rushed That Reply.
Um.
Your Point Is?
MY Point Still Stands.
Please Dont Use The Blog For Petty Trolling =P
November 20th, 2007 at 6:24 PM
@63
That’s “busts” As In “breaks” Davkas,
Yet Another Example Of Americanisms Only Confusing The Majority Of SL Residents.
=P
November 20th, 2007 at 6:27 PM
This is not trolling, we are ranting!
November 20th, 2007 at 6:30 PM
Ironic that the best methods for improving your SL experience are to minimize your use of its features.
November 20th, 2007 at 6:31 PM
I’m not going to add to all the negative feedback here…cause it is all TRUE so is not necessary to say more. This last month SL has been very low performance. You can see at my blog all the crazy things that happened to me and my friends ( http://www.chicaindigo.blogspot.com/ ) …But either way I wanted to add something possitive to all this…HAPPY THANKSGIVING!!! Hope you all guys at LL have a great holiday weekend and that you come back refresehed and ready to make SL a better place for us…PLEASE
November 20th, 2007 at 6:39 PM
Just a thought…but instead of constant failures and collapses, why not just shut down, purchase hardware and repair. Otherwise….I’m sure you’re keeping the rubberband market happy.
November 20th, 2007 at 6:50 PM
I don`t do THANKSGIVING!!! But HAPPY THANKSGIVING!!! LL
November 20th, 2007 at 6:54 PM
and as we are so off topic - why does my partners arse look like a yanks - ie fat?
November 20th, 2007 at 7:22 PM
Where is free speech in SL if only certain blogs allow comments in response?
November 20th, 2007 at 7:25 PM
UPDATE 6:69PM PST]
As the grid continues to settle there are still services and regions not up to speed. Purchases may be risky right now, as well as deeding land. Teleporting and landing points may not be working properly. We appreciate your patience while our engineers work to resolve these issues.
6:69 PM?!?
November 20th, 2007 at 7:27 PM
attempt to rez an object failed. object missing from database.
folks, sl is questionable at best. recommend you find something better to do with your time for the foreseeable future because sl is simply not a viable platform for anything except monetary losses right now.
November 20th, 2007 at 8:12 PM
erm hate to agree with Anne # 71 but shes right. can’t even strip letalone redress
November 20th, 2007 at 9:49 PM
“56 Ravanne Sullivan Says:
November 20th, 2007 at 6:02 PM PST
39 Milo Bellow Says:
November 20th, 2007 at 5:38 PM PST
Isnt It Time LL Stopped Pretending That The Majority Of SL Residents Are American And Sympathise And Share The Same Culture And Holidays?
LL is a US ”
No the new trend is they have more users then the UK. Well we all know there is way more users UK then Japan. But Shhhhhhhhh don`t tell that to the LLL ( linden Lab Liers ).
November 20th, 2007 at 10:27 PM
Even the article referred to in the blog doesn’t work…
November 20th, 2007 at 10:47 PM
Now may we debunk the knowledge base? ; )
“Content in Second Life isn’t pre-rendered. It’s created on the fly and updated constantly by countless individual users every second of every day while being fed to your computer through the internet. All of these factors make Second Life a much more dynamic, complicated world to render, which results in a framerate that’s nominally lower than a top-of-the-line first-person shooter. ”
For the individual customer, SL is not constantly updating content for thousands of users every second of every day. The only content being updated is that within the current visible sim range (and the sim being inhabited of course). If no one is updating content, the only content being updated are scripted objects, moving objects and the avatar itself. So no, content is not likely being massively updated every second. For the most part, content is CACHED on the hard drive, which means that if SL used efficient graphics rendering routines, it would be just as fast as that nifty first person shooter. It doesn’t… so it isn’t. This “user generated content” is a nice fairy tale to try to shove off lag blame to other areas… but it’s not factual (at least not in most cases).
“Big prims greater than 10 m x 10 m can slow down viewer FPS.”
Technically speaking, is Linden Lab saying that the amount of graphics processor time to render a 30×20x1 single-prim floor is more than it would take to render six 10×10x1 prims? (which is what it would take to make a 30×20 floor using 10m cubes). If I’m not mistaken, the draw calculations of a graphics card is exactly the same for a basic prim, no matter what the size of the prim (in other words, it takes just as much time for a graphics card to render a 1×1 cube as it does a 3×3 cube. Same number of vertices and all…). So unless I’m mistaken about the way SL internall handles graphics, it should take the same amount of time to render a 20×20 cube as it does to render a 5×5 cube. Or if not, it almost certainly takes less time than it would take to render eight 10×10x10 cubes (it would take 8 10×10s to equal the space occupied by one single 20×20x20 prim).
“Reducing the number of prims your region uses will increase your region’s performance. Regions are currently limited to 15,000 prims.”
While yes, this will improve sim performance, reduction of prims would be absolutely unnecessary if the servers were running properly. While it is true that “An empty sim is a fast sim”… who wants to pay $295 a month for an empty sim?
It is possible for a sim designer to so overburden a sim that it just plain lags. No doubt about it. But when experienced sim designers set up a sim that is underpopulated by 6000 prims, runs at between 10 and 14 TFT, is script controlled and physics controlled, and it STILL lags… whose fault is that?
It’s been said before LL. Instead of putting the burden of speeding up sims on the users… tackle that burden yourselves by improving service. If the system foundation worked correctly, there would be few if any lag issues.
Instead of playing games with eye candy like sculpties and flexis (which just added FURTHER lag to the system) and Windlight (which is knocking some people offline)… why not spend that time fixing the buggy platform so that people don’t have all the lag in the first place. Debug your system, fix the memory leaks, get the asset servers working so that people can CHAT with some reliability, then we’ll talk customers adjusting their sims. But I’d recommend Linden Lab spending less time telling us what we can do on our end to help hide your systems inefficiencies, and instead fix the problems themselves. That’s why you’re paid the big bucks.
November 20th, 2007 at 11:40 PM
Milo Bellow Says:
November 20th, 2007 at 5:38 PM PST
Isnt It Time LL Stopped Pretending That The Majority Of SL Residents Are American And Sympathise And Share The Same Culture And Holidays?
They Aint And They Dont.
This Is NOT A Virtual World Of Understanding Americans Busying Themselves With Their Recent Tradition.
This Is A Virtual World Of People From All Over The Real World, The Majority Of Whom Just Want To Log Into Second Life As Usual.
Since WHEN Did The Minority Rule?
The Minority owns the car, it leaves the driveway when the minority wants it to, you can catch a lift then, don’t like it? Get your own car or walk……………………….
November 20th, 2007 at 11:40 PM
DNS errors, seems this is all from last week reassigning ip addresses.
November 21st, 2007 at 12:05 AM
For who this page was written?
Most of the solutions are done by the Region/Estate menu. Since the Mainland users have not access to this menu and since there is only one estate manager by Island, and since Island owners can have several islands this page concerns less people than the number of islands !!!
Also note that the first problem of a land owner is not to reduce the number of agents on their land, but how to keep agents on their land more than an hour without a crash.
The same problem with Windlight (the Light without the Wind) : who is concerned, who can use a so beautiful display if he cannot log in?
November 21st, 2007 at 12:07 AM
He he, when I was writing the #81, another region crash !!!
November 21st, 2007 at 12:37 AM
In world now, not problems really. LAg is not as bad it was 24 hours ago. Happy infact.
November 21st, 2007 at 12:46 AM
[...] Second Life Blog Knowledge Base Article of the Week #5: Getting the Most Frames for Your Seconds Quote from the site - This edition of the Knowledge Base Article of the Week is a guide to [...]
November 21st, 2007 at 1:43 AM
hey thanks for working so hard to get it back and running agian :))
November 21st, 2007 at 1:45 AM
i thought april fools day was over, what a joke we pay for a service that cannot be operatinal lag seems to be the issue , you seem to take away our privelegs im glad you guys dont run our country , we would be in a depression ,
November 21st, 2007 at 5:30 AM
When will we be able to use SL a single week, just a single week, WITHOUT problems? Am I asking too much???
November 21st, 2007 at 5:39 AM
@79 Tegg B Says:
“The Minority owns the car, it leaves the driveway when the minority wants it to, you can catch a lift then, don’t like it? Get your own car or walk……………………….”
The Minority May Well Own The Car But That Doesnt Make It Any Less A Taxi…
Lift Those Blinkers And Look Up And Down The Road, Everyone Has Cars Now…
Id Rather Walk Than Share A Ride With You =P
Etc…
November 21st, 2007 at 6:07 AM
I know that this isn’t “on topic” here, but I need to vent. The second life experience continues to deteriorate. As I approach my first year anniversary of joining, I realize that I would miss the second life I came to love, but that I will jump immediately to another, more stable, virtual world as soon as possible.
If there are more than 10 people in a sim, the lag makes everything impossible. I crash 90% of the time when trying to go home. Inventory fails to load. Group discussions make long-distance satellite phone conversations seem speedy in comparison. And the only way we can use the new ‘improvements’, like windlight, is to cut our graphics setting so low as to make them worthless.
Second life was a wonderful concept, too bad there isn’t any adult supervision.
November 21st, 2007 at 6:59 AM
sl hp down for me (maintenance it says) only blog and a few others available…
But it worked for almost 10 hrs in a row now…I am so excited
November 21st, 2007 at 7:09 AM
(nymber 89) i’m laughing no adult supervision, i think they should let ibm take over they cant do any worst.
November 21st, 2007 at 7:28 AM
*gives lindens the dirtiest look ever* hope ur turkey is dry and taste like rotten fish after this past month of crap
November 21st, 2007 at 8:04 AM
Just read the article and saw that my sim is fine. Reading the article I also got reminded of the poor prim and avatar limit. It’s really time to up these limits dramatically. Having parties only be able to have maximum 40 avatars on your sim is starting to become unacceptable. I work a lot with real life musicians and I don’t even bother to persuade them to play for about 40 people at max. I really would like to see an avatar limit of 250 avatars with no lag what so ever. I guess this is hardware related so i’m trying to follow Moore’s law
November 21st, 2007 at 8:07 AM
Thanks. Down again.
The Second first resolved and then again unresolved Issue.
*just imagines a just woken up network tecnica walking with his coffe mug who trip over some server Connections*
Anyhow. It’s really sad to see that again nothing was resolved or just so badly fixed it would break. this is like threating ship leaks with bandages. Wait till it is so soaked that it falls off agian…
November 21st, 2007 at 8:28 AM
Just to say I have been on SL at last today and it was pretty bad. So slow to rezz in some places - freezes (which i have never had before) - rezzing items not appearing.
Yesterday was dreadful - regions crashing almost every time I joined them! (Maybe it’s MY fault) - being logged OUT of regions constantly - unable to dance - animations not loading - hair going overboard and attachments missing - diving into the ground (caused by too many avatars in a region) - oh dear, Well I am very persistent and will continue but as it takes me about an hour just to do any kind of building - I get tired quickly.
I do hope something can be done to sort out alll these user experience problems - I am a Mac person and I don’t thinnk it is my machine.
Thanks to Torley for very good YouTube video about new search - fabulous stuff and I can’t wait to try it. But where does my linden balance go now as new search box takes up top right menu bar space — and there were bars for packet loss and Bandwidth too.
Sorry to post all this here but everything is closed above and I needed to say something.
November 21st, 2007 at 8:32 AM
It’s really time to look at other 3D communities.
The most services are down, i think it’s better to post “Ok, we have learned, SL is switched off”
Hit the big red “OFF”-Button, you will never learn to make SL stable. I have nor more patience i have enough from further lies. Any word you said “SL becomes more stable” is a lie, SL goes worse and worse.
At last your article about SIM-Performance. First you say “SIM FPS will be always 45 FPS” now you turn back and tell us “Oh, SIM FPS between 35 and 43 is fine” - for whom? If the SIM FPS slows down under 40, you have horrible lag. Change your concept, you earn enough money with the setup fees, put 1 Simulator on one dualcore.
My deadline is 30. November. Is SL still worse like the past month, i’m giving up with SL.
November 21st, 2007 at 8:38 AM
Why is there no “edit your reply?” I’m taking now someone else his spot to reply but anyway I forgot to mention that if you compare increasing figures of new members over the years and the avatar limit on sims something doesn’t add up.
As second life should grow to a huge community it’s very weird to lock up people in cubes of about 40 people. Taking all the eyecandy away you only are left with tiny chat rooms like we saw them at the end of the 90’s. If you want second life to grow to a huge and tight community you should strive towards real life boundaries. I know getting thousands of avatars together is still far of but 40???? (I say 40 because my sim is limited to 40 av and gets unstable when I reach that limit) If the avatar limit would reach an acceptable 250 av we still would be able to put up huge events putting 4 sims together but having to pay tier for 4 sims only be able to support up to about 100 avatars is starting to get ridiculous.
November 21st, 2007 at 9:19 AM
i’d say they bring down the avatar limit to 5 since thats all the system is able to handle..
lots of customers payed for items they never received yesterday.. this ALWAYS happens when theres lots of problems… its a shame this BUG has been there for OVER HALF A YEAR AND ITS STILL NOT FIXED. people pay for items and lose money! you could at least say sorry
but who cares.. as long as we get fance features we never wanted. who cares about a new search or windlight now?
November 21st, 2007 at 9:30 AM
SL is still SOOOOOO SLOW !!! It has been like this for 2 weeks now !!! And logging in takes minutes !
November 21st, 2007 at 9:50 AM
Im reading this and ok i find LL Full of crap. SL fails and so dose there support. hello LL get a damn clue the support for SL its not suppose to drop dead at the same time. put the support on a seprate server on a seprate provider 100% away from anything that bring it down along with the grid.
Your all hell bent on makeing money and being nothing but cheap @ss’
I find it stupid when there something wrong and needs support that issue effects support. i mean who is runing SL? Bush!?
Fire Everybody and get real staff. i mean i could do a better job then this. but you clowns wont call back when i send a app.
i mean try reading what the people saying they have to goto blog that have nothing to do with the issue where the comment are on to get there word out. well i guess that means your nothing but cheap morons. make support separate so it dont come down like a ton of brick when the SL Grid Flat lines.
November 21st, 2007 at 9:52 AM
LOL, this is what I found when I tried to log in to the support pages:
“Our support portal is currently having technical problems. If you only need to view knowledge base articles, please log in as a guest. If you need to submit a ticket, please try again later (you will need to reload the page). ”
When will we see a [RESOLVED] on this one, and will it be true?
Are you Linden guys gonna patch this one as well?
November 21st, 2007 at 9:59 AM
@89 Loved that post. Right on the button.
Linden Lab, are you reading these posts? Do you see the overall attitude and opinions here? Now, do you think these are just a bunch of disgruntled nitwits… or are you aware of the fact that these people are voicing the general opinion regarding Second Life right now. And that being the case, how long before Linden Lab gets a clue?
At one time a private island could operate at 600fps+. Now we’re at 45. At one time group chat worked flawlessly. Now it is continually flawed. It appears LL can’t even get simple chat right. You call this progress?
Hey, when you do things right, I compliment you. I only bust your chops when it’s deserved.
The people above are your best and strongest asset: honest customer feedback. So stop it with the fancy eye-candy toys that just add more and more lag to your system. If you think you are going to be without competition forever, you are grossly mistaken. Fix your platform… or you will eventually lose your platform.
November 21st, 2007 at 10:00 AM
pft on most there RESOLVED i wouldnt be surpised if i see on one blog with the “RE-RE-RE-RE-RE-RE-RESOLVED” lol
November 21st, 2007 at 10:04 AM
“[8:39 AM PST] Network Failure Issues in Second Life have been resolved. Thank you for your patience.”
What is resolved? The empty coffee can? Who pays the next pizza or other junkfood?
TPs and IMs down, Group-IMs down, Group-Notices down - i think someone brains are down too.
As next: Simulators are designed for 15.000 prims and 100 ppl, make the SIMs stable now! It can’t be that a SIM with 20-30 ppl and 11.000 used prims looks like a comic strip in slowmotion. Don’t tell us a SIM is “fine” and “healthy” with less then 43 FPS.
And PLEASE use a Database, i mean, a real database and not this Websitedatabase called mySQL. Use Oracle, or if you don’t want pay licences, use postgreSQL, this has the same performance and usability like Oracle.
November 21st, 2007 at 10:05 AM
ONE PO’d RESIDENT said:
“*gives lindens the dirtiest look ever* hope ur turkey is dry and taste like rotten fish after this past month of crap”
ROFL.. A person with humor!! SL is the most fun if you don’t log in at the moment.
Does anybody remember that Open Letter and draws a balance?
Since I started,
- sculpties came,
- voice came (I think most did not want nor use it),
- age verification was discussed and is still open
- windlight was postponed and came back now
- new search function was started.
The Open Letter came something in between that, and LL promised to concentrate on stability.
Now, stability is even worse and so is performance. Maybe it would be better if LL would NOT concentrate on it?
personally, I started as a free account to test if i like it. I like it, but I can’t pay for this service. In fact, I consider to abandon SL and do something else… seems to me as if this failed.
November 21st, 2007 at 10:23 AM
what I experienced yesterday was that I only can log in when I turn off my antivirus firewall COMPLETELY - is this the intention of LL??? can not be, or? everyone, everything, spyware, adware etc etc can intrude when I switch off my antivirus firewall.
LL, pls listen to your customers, it seems you are on a completely wrong journey currently.
Yes, I love windlight, may be I even could appreciate voice, BUT - if the HARDWARE needs to be developed first in the future that your game is usable for the average PC or laptop owner, you are on the worng track.
I truelly understand that an ever changing environment (changing landscapes, creating objects, deleting objects, dressing, undressing, taking attachments on or off) is a challenge for any system and I really appreciate the chance to be able to be creative 60 times a minute, BUT the experience would be better if your equpement would support your busines concept.
best regards,
pantai
November 21st, 2007 at 10:25 AM
btw, I can NOT login
November 21st, 2007 at 10:29 AM
let it sit for a few minutes. its just being slow. t