Comments on: Rolling Restart - Thursday, Nov. 1st [COMPLETED]

By: Short notice rolling restart | SLjunkie

Short notice rolling restart | SLjunkie — Fri, 27 Jun 2008 06:44:29 +0000

[...] to the official blog there’s a rolling restart underway. Details are sketchy, but when they’re this poorly [...]

By: Thursday naked photos

Thursday naked photos — Sat, 02 Feb 2008 15:11:25 +0000

Thursday naked photos

Ok done.

By: Linda Brynner

Linda Brynner — Sun, 04 Nov 2007 22:14:35 +0000

Since again almost comments are closed…
Damnit when is Linden Lab going to set up some normal Customer Services !!!!!!!!!!!
No music I have all of the sudden from sl since days, and boy am I sure that all setting are ok. All outworld music and streams works fine.
And can we find any Linden for support, none so ever
GEEEEZZZZ GET CUSTOMER SERVICES ORGANIZED IS THAT SO DIFFICULT ? There are only around 50.000 people online at the same time; what is the difficulty to get basic CS setting up to normal standards. Hire profs to get it organized !!

By: Montana Corleone

Montana Corleone — Sun, 04 Nov 2007 12:52:56 +0000

Well as always, it’s not inability to connect, but mega performance degradation that has ocurred since this was employed, presumably to fix some of the problems with the previous one: mega lag; ages for everything to rez; inventory slow to load; money not reloading again; Group IM “No Perms to post” resurfaced again; loads of big name sims say you cannot access this tp location, and the map shows them empty, days after the “resolution” of the SF failure, eg the cluster of ETD Isle/Canimal/Dazzle/Celestial City; tp failures resurfacing; crashes galore; scripts totally borked or timing out on many (eg take a look at some Money Trees, when the posts eventually show, they don’t show the hovering text data, so a friend who’s just joined says); continued problems with comms such as chat and IM lag, messages not getting through, external problems eg to commercial web sites many merchants use, leading to delivery failures and customer service issues (which we have to cope with and can’t ignore like LL) to mention just a few. The latter is a problem since the new external msessage system was installed in 1.15. There are still performance and drawing related problems, particularly alphas and lighting, since the introduction of the new “faster, improved” render pipeline in 1.14.

Whatever it is you are doing and tweaking, stop, roll back, and let performance get better first, like we have all been pleading for months and months and months and months and months, before all of the older people finally leave. You are losing 10-15% of older premiums every month from your key metrics taking into account the referrals bonus.

Normally you can’t implement one thing right. Here you are messing with Het Grid (which means you no longer have to tell us what you are doing exactly), comms, Windlight, a New Search, Havok 4, whatever is in the RC that doesn’t work, a different viewer from Electric Sheep, an influx of people from CSI:NY, and upping the concurrency by 6K - all at the same time - so it’s hardly surprising the whole thing is borked up. Will you ever learn? Will you ever listen?

So many bugs are resurfacing again you have the sneaky suspicion that all these unasked for shinies are implemented using old code bases, over riding all the bug fixes (few that there are) that have been issued.

Take a look at the rest of the software world guys, and how they implement things. There, they test properly, and their upates fix things not make them worse. They coddle their databases and guess what? They work…

The Tao and Linden way of doing things clearly doesn’t work, and should be scrapped, with those who still think it’s a good thing got rid of, by firing squad if necessary…

By: U M

U M — Sat, 03 Nov 2007 19:25:52 +0000

oh was it?……thinks

By: Joshua Linden

Joshua Linden — Fri, 02 Nov 2007 23:56:49 +0000

@13 Farallon Greyskin: There was a network outage after the rolling restart as was mentioned here: http://lindenlab.wordpress.com/2007/11/02/sf-hosted-regions-service-outage/

(There’s another one going on as I type this, which our systems engineering team is frantically trying to diagnose - appears specific to one of our colocation facilities.)

By: Joshua Linden

Joshua Linden — Fri, 02 Nov 2007 23:55:42 +0000

@9 Storyof Oh:

The Multiple Trash Can bug was caused by creating new accounts while using the 1.18.4 RC0 or RC1 viewer. This is fixed in RC2, and we’ll be doing behind-the-scenes cleanup on accounts that suffered from this problem, so it should magically fix itself.

By: Farallon Greyskin

Farallon Greyskin — Fri, 02 Nov 2007 16:52:33 +0000

Hmm, actually, things seem to be back togeather for my sims now. (Hosted in SF)

Whatever the problem was it looks like it was part of what eventually killed the entire grid in SF but was fixed early this morning.

By: Abigail Merlin

Abigail Merlin — Fri, 02 Nov 2007 07:40:36 +0000

I sure hope that with this roling restart the planned update of assets servers can go ahead soon, they sure seem to need it.
Next step mirrored databases? so a single database failing, temp, network or otherwise, won’t effect opperation as much.
*puts pitchfork back in the rack for now*

By: Farallon Greyskin

Farallon Greyskin — Fri, 02 Nov 2007 03:35:45 +0000

I just got back on and everything is SO SLOW. I’ve not seen it like this bad in a LONG time.

Rezzing objects even chat.

Then someone tells me there was a rolling restart while I was off line.. Coincidence?

Something has cause some really REALLY slow asset response times… but not just asset, lots of other things too.