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	<title>Comments on: Knowledge Base Article of the Week, Volume 2</title>
	<atom:link href="http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/</link>
	<description>By Linden Lab</description>
	<pubDate>Thu, 08 Jan 2009 04:59:59 +0000</pubDate>
	<generator>http://wordpress.org/?v=MU</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
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		<title>By: MMODump.com &#187; Knowledge Base Article of the Week #3: Capture the Lag</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-507737</link>
		<dc:creator>MMODump.com &#187; Knowledge Base Article of the Week #3: Capture the Lag</dc:creator>
		<pubDate>Wed, 07 Nov 2007 15:14:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-507737</guid>
		<description>[...] Jeremy hinted last week, we&#8217;ll be hosting a joint Documentation Office Hour at our surplus couch and deluxe [...]</description>
		<content:encoded><![CDATA[<p>[...] Jeremy hinted last week, we&#8217;ll be hosting a joint Documentation Office Hour at our surplus couch and deluxe [...]</p>
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		<title>By: Knowledge Base Article of the Week #3: Capture the Lag &#171; Official Linden Blog</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-507177</link>
		<dc:creator>Knowledge Base Article of the Week #3: Capture the Lag &#171; Official Linden Blog</dc:creator>
		<pubDate>Tue, 06 Nov 2007 23:33:55 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-507177</guid>
		<description>[...] Jeremy hinted last week, we&#8217;ll be hosting a joint Documentation Office Hour at our surplus couch and deluxe [...]</description>
		<content:encoded><![CDATA[<p>[...] Jeremy hinted last week, we&#8217;ll be hosting a joint Documentation Office Hour at our surplus couch and deluxe [...]</p>
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		<title>By: Linda Brynner</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-505270</link>
		<dc:creator>Linda Brynner</dc:creator>
		<pubDate>Sun, 04 Nov 2007 22:09:58 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-505270</guid>
		<description>Since again almost comments are closed...
Damnit when is Linden Lab going to set up some normal Customer Services !!!!!!!!!!!
No music I have all of the sudden from sl since days, and boy am I sure that all setting are ok. All outworld music and streams works fine.
And can we find any Linden for support, none so ever :(
GEEEEZZZZ GET CUSTOMER SERVICES ORGANIZED IS THAT SO DIFFICULT ? There are only around 50.000 people online at the same time; what is the difficulty to get basic CS setting up to normal standards. Hire profs to get it organized !!</description>
		<content:encoded><![CDATA[<p>Since again almost comments are closed&#8230;<br />
Damnit when is Linden Lab going to set up some normal Customer Services !!!!!!!!!!!<br />
No music I have all of the sudden from sl since days, and boy am I sure that all setting are ok. All outworld music and streams works fine.<br />
And can we find any Linden for support, none so ever <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /><br />
GEEEEZZZZ GET CUSTOMER SERVICES ORGANIZED IS THAT SO DIFFICULT ? There are only around 50.000 people online at the same time; what is the difficulty to get basic CS setting up to normal standards. Hire profs to get it organized !!</p>
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		<title>By: Montana Corleone</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-505019</link>
		<dc:creator>Montana Corleone</dc:creator>
		<pubDate>Sun, 04 Nov 2007 13:05:02 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-505019</guid>
		<description>Sorry Amanda, I have to say if they can't be bothered to spend any money in-world, but just pop in occassionally to suck money out of it, do we really need them anyway? Get rid of them, seize their lands, and redistribute to the NPIOFS lol. "Blinkered Philistine pig-ignorance you've come to expect from those non-creative garbage" to paraphrase John Cleese in the Architect sketch from Monty Python. They are parasites just like in RL.

What would be good, would be the inclusion of all stuff that is on the forums, that some of us can't access, not through choice, but because LL and their sole appalling choice of using the Europhobic PayPal means lots of us cannot actually become premium or verify and are shut out of all that.

At the very least, inclusion of stuff that affects everybody eg how best to write low lag scripts would be useful, since many NPIOFs actually run businesses, create and spend more per month inworld than many premiums and payment info people.</description>
		<content:encoded><![CDATA[<p>Sorry Amanda, I have to say if they can&#8217;t be bothered to spend any money in-world, but just pop in occassionally to suck money out of it, do we really need them anyway? Get rid of them, seize their lands, and redistribute to the NPIOFS lol. &#8220;Blinkered Philistine pig-ignorance you&#8217;ve come to expect from those non-creative garbage&#8221; to paraphrase John Cleese in the Architect sketch from Monty Python. They are parasites just like in RL.</p>
<p>What would be good, would be the inclusion of all stuff that is on the forums, that some of us can&#8217;t access, not through choice, but because LL and their sole appalling choice of using the Europhobic PayPal means lots of us cannot actually become premium or verify and are shut out of all that.</p>
<p>At the very least, inclusion of stuff that affects everybody eg how best to write low lag scripts would be useful, since many NPIOFs actually run businesses, create and spend more per month inworld than many premiums and payment info people.</p>
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		<title>By: Amanda Ascot</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503813</link>
		<dc:creator>Amanda Ascot</dc:creator>
		<pubDate>Fri, 02 Nov 2007 17:52:38 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503813</guid>
		<description>While I agree that a confirmation response is a good idea before a land purchase can be finalized, in practice this is not a good idea.  I'm currently awaiting responses from no less than three land owners who have land for sale that I'd like to purchase, except that it's overpriced and I've offered them a more equitable deal for it.  These people even warn in their profiles that they are gone for long periods of time so that attempts to contact them may be subject to lengthy delays.  This is, more and more, the case as people in the SL real-estate business, spend very little time in-world, and if we needed personal confirmation for every purchase it would make land-buying a nightmare.

Here's what I would rather see.  When you finally hit the "sell" button a window pops up, giving the description of the land, it's SLURL, how big it is, to whom you're selling it and for how much, and how much that equates to in L$ per square meter.  You then have to click "OK" or "Back", depending upon whether you want to go through with the process of putting that land up for sale, or correcting an error before proceeding.</description>
		<content:encoded><![CDATA[<p>While I agree that a confirmation response is a good idea before a land purchase can be finalized, in practice this is not a good idea.  I&#8217;m currently awaiting responses from no less than three land owners who have land for sale that I&#8217;d like to purchase, except that it&#8217;s overpriced and I&#8217;ve offered them a more equitable deal for it.  These people even warn in their profiles that they are gone for long periods of time so that attempts to contact them may be subject to lengthy delays.  This is, more and more, the case as people in the SL real-estate business, spend very little time in-world, and if we needed personal confirmation for every purchase it would make land-buying a nightmare.</p>
<p>Here&#8217;s what I would rather see.  When you finally hit the &#8220;sell&#8221; button a window pops up, giving the description of the land, it&#8217;s SLURL, how big it is, to whom you&#8217;re selling it and for how much, and how much that equates to in L$ per square meter.  You then have to click &#8220;OK&#8221; or &#8220;Back&#8221;, depending upon whether you want to go through with the process of putting that land up for sale, or correcting an error before proceeding.</p>
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		<title>By: Tip of the Week #9: How to create and join a group &#171; Official Linden Blog</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503158</link>
		<dc:creator>Tip of the Week #9: How to create and join a group &#171; Official Linden Blog</dc:creator>
		<pubDate>Thu, 01 Nov 2007 22:57:48 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503158</guid>
		<description>[...] and for more in-depth articles on how to use groups in Second Life, visit our Knowledge Base (hi Jon and Jeremy!) and search for [...]</description>
		<content:encoded><![CDATA[<p>[...] and for more in-depth articles on how to use groups in Second Life, visit our Knowledge Base (hi Jon and Jeremy!) and search for [...]</p>
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		<title>By: Aeper Jie</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503024</link>
		<dc:creator>Aeper Jie</dc:creator>
		<pubDate>Thu, 01 Nov 2007 18:48:53 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-503024</guid>
		<description>Another Linden... How meny of you guys are there? And I have to agree with Commet 18. But the teengrid doesnt have any. we just have the evil land barrons.</description>
		<content:encoded><![CDATA[<p>Another Linden&#8230; How meny of you guys are there? And I have to agree with Commet 18. But the teengrid doesnt have any. we just have the evil land barrons.</p>
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		<title>By: SL Player™</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502974</link>
		<dc:creator>SL Player™</dc:creator>
		<pubDate>Thu, 01 Nov 2007 17:26:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502974</guid>
		<description>Maybe if there were a way when anyone selling land there would be a POP UP on OUR screen indicating who the avatar is and how much the other person is going to buy the land for. Land bots couldn't buy anything until WE CLICK TO AGREE. 

Land could NOT be sold until WE agree to the POP UP on our screen. Maybe even have a warning POP UP "Do you want to agree to sale of your parcel?" Yes or No

Kinda being like a hand shake "Done Deal!</description>
		<content:encoded><![CDATA[<p>Maybe if there were a way when anyone selling land there would be a POP UP on OUR screen indicating who the avatar is and how much the other person is going to buy the land for. Land bots couldn&#8217;t buy anything until WE CLICK TO AGREE. </p>
<p>Land could NOT be sold until WE agree to the POP UP on our screen. Maybe even have a warning POP UP &#8220;Do you want to agree to sale of your parcel?&#8221; Yes or No</p>
<p>Kinda being like a hand shake &#8220;Done Deal!</p>
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		<title>By: Sling Trebuchet</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502914</link>
		<dc:creator>Sling Trebuchet</dc:creator>
		<pubDate>Thu, 01 Nov 2007 15:55:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502914</guid>
		<description>This is good to see.

I do have a little niggle about the effectiveness of the warnings regarding land-bots.

I realise that LL wish to avoid an air of negativity, but perhaps the warnings could be a little more explicit without actually scaring the hell out of people :)

The current KB article contains two separate warnings.

"Warning: If you want to sell this parcel to a particular Resident, make sure you adjust this setting properly! Some Residents are capable of detecting and buying underpriced land almost as soon as it becomes publicly available"

"In situations where you wish to sell your land to a specific Resident, it is very important that you take advantage of the Sell the land to setting.  Some Residents have the ability to quickly detect and buy land for sale at below market prices- selling your land to a specific Resident prevents any chance of someone else accidentally buying the land."

How about a single explicit warning:
"Some residents run automated processes that can detect and buy underpriced land set for sale to "Anyone" as soon as the sale is set. They can buy the land immediately without you being aware of their presence."

My feeling is that saying things like "*almost* as soon as it becomes publicly available" could lead people into thinking that they have at least some minutes before the danger could possibly arise.
Setting 'Anyone' is far easier to do than selecting the specific avatar standing right beside you.
Aside: Hey! How about an option to set the avatar  to sell to by clicking on that avatar standing beside you? 
However, back to the KB for the current process....

"...accidentally buying the land."
This may give the entirely incorrect impression that if it does happen then a few IMs could reverse the unfortunate 'accident'.
I know that some land-bot runners will return land, but there are other notorious ones who won't.


The safest warning is a short uncomplicated one that warns of the worst case – that the land will be picked up immediately by an unseen party.

That warning also (silently) covers the situation where someone hovers near people who look like they might be negotiating a deal</description>
		<content:encoded><![CDATA[<p>This is good to see.</p>
<p>I do have a little niggle about the effectiveness of the warnings regarding land-bots.</p>
<p>I realise that LL wish to avoid an air of negativity, but perhaps the warnings could be a little more explicit without actually scaring the hell out of people <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>The current KB article contains two separate warnings.</p>
<p>&#8220;Warning: If you want to sell this parcel to a particular Resident, make sure you adjust this setting properly! Some Residents are capable of detecting and buying underpriced land almost as soon as it becomes publicly available&#8221;</p>
<p>&#8220;In situations where you wish to sell your land to a specific Resident, it is very important that you take advantage of the Sell the land to setting.  Some Residents have the ability to quickly detect and buy land for sale at below market prices- selling your land to a specific Resident prevents any chance of someone else accidentally buying the land.&#8221;</p>
<p>How about a single explicit warning:<br />
&#8220;Some residents run automated processes that can detect and buy underpriced land set for sale to &#8220;Anyone&#8221; as soon as the sale is set. They can buy the land immediately without you being aware of their presence.&#8221;</p>
<p>My feeling is that saying things like &#8220;*almost* as soon as it becomes publicly available&#8221; could lead people into thinking that they have at least some minutes before the danger could possibly arise.<br />
Setting &#8216;Anyone&#8217; is far easier to do than selecting the specific avatar standing right beside you.<br />
Aside: Hey! How about an option to set the avatar  to sell to by clicking on that avatar standing beside you?<br />
However, back to the KB for the current process&#8230;.</p>
<p>&#8220;&#8230;accidentally buying the land.&#8221;<br />
This may give the entirely incorrect impression that if it does happen then a few IMs could reverse the unfortunate &#8216;accident&#8217;.<br />
I know that some land-bot runners will return land, but there are other notorious ones who won&#8217;t.</p>
<p>The safest warning is a short uncomplicated one that warns of the worst case – that the land will be picked up immediately by an unseen party.</p>
<p>That warning also (silently) covers the situation where someone hovers near people who look like they might be negotiating a deal</p>
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		<title>By: DD Ra</title>
		<link>http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502702</link>
		<dc:creator>DD Ra</dc:creator>
		<pubDate>Thu, 01 Nov 2007 11:39:58 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/10/31/knowledge-base-article-of-the-week-volume-2/#comment-502702</guid>
		<description>Nice work Jeremy, I second Ben and Christi on the direct link question.

The KB would be lot more useful if we didn't need to log in to find a solution to a simple problem.

When we are registered, maybe we could propose additions or changes to the KB, this could help you to cover more subjects and be more reactive.

Happy Halloween ^_^</description>
		<content:encoded><![CDATA[<p>Nice work Jeremy, I second Ben and Christi on the direct link question.</p>
<p>The KB would be lot more useful if we didn&#8217;t need to log in to find a solution to a simple problem.</p>
<p>When we are registered, maybe we could propose additions or changes to the KB, this could help you to cover more subjects and be more reactive.</p>
<p>Happy Halloween ^_^</p>
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