Comments on: Introducing the Knowledge Base Article of the Week http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/ By Linden Lab Wed, 08 Oct 2008 03:50:37 +0000 http://wordpress.org/?v=MU hourly 1 By: Linda Brynner http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-505273 Linda Brynner Sun, 04 Nov 2007 22:12:41 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-505273 Since again almost comments are closed... Damnit when is Linden Lab going to set up some normal Customer Services !!!!!!!!!!! No music I have all of the sudden from sl since days, and boy am I sure that all setting are ok. All outworld music and streams works fine. And can we find any Linden for support, none so ever :( GEEEEZZZZ GET CUSTOMER SERVICES ORGANIZED IS THAT SO DIFFICULT ? There are only around 50.000 people online at the same time; what is the difficulty to get basic CS setting up to normal standards. Hire profs to get it organized !! Since again almost comments are closed…
Damnit when is Linden Lab going to set up some normal Customer Services !!!!!!!!!!!
No music I have all of the sudden from sl since days, and boy am I sure that all setting are ok. All outworld music and streams works fine.
And can we find any Linden for support, none so ever :(
GEEEEZZZZ GET CUSTOMER SERVICES ORGANIZED IS THAT SO DIFFICULT ? There are only around 50.000 people online at the same time; what is the difficulty to get basic CS setting up to normal standards. Hire profs to get it organized !!

]]> By: Knowledge Base Article of the Week, Volume 2 « Official Linden Blog http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-502488 Knowledge Base Article of the Week, Volume 2 « Official Linden Blog Wed, 31 Oct 2007 19:46:44 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-502488 [...] response to the overwhelming number of constructive suggestions we received last week, Jon and I will be holding joint Documentation Office Hours at our soon-to-be office in Linden [...] [...] response to the overwhelming number of constructive suggestions we received last week, Jon and I will be holding joint Documentation Office Hours at our soon-to-be office in Linden [...]

]]> By: Flew http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-500997 Flew Sat, 27 Oct 2007 10:54:04 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-500997 # 67 Lincoln Lightfoot Says: October 23rd, 2007 at 2:54 PM PDT Suggested topic - How to keep from crashing. General content - What settings, method of use, connectivity, user practices are required to have a stable environment. Good suggestion! I too crash a lot (hourly) and lag all the time even though i have a good/fast PC. I`d love to see a detailed explenation on how to solve those issues. Till now it doesnt really matter if i edit the preferences/graphics to the lowest possible. Also i have 2mb connection and inworld im lucky if i have 150kbps. and not to mention the huge package loss i have to endure. Would love to see some detailed info on that topic! Thanks for communicating with us Jon :) # 67 Lincoln Lightfoot Says:
October 23rd, 2007 at 2:54 PM PDT

Suggested topic -

How to keep from crashing.

General content -

What settings, method of use, connectivity, user practices are required to have a stable environment.

Good suggestion!

I too crash a lot (hourly) and lag all the time even though i have a good/fast PC.
I`d love to see a detailed explenation on how to solve those issues. Till now it doesnt really matter if i edit the preferences/graphics to the lowest possible. Also i have 2mb connection and inworld im lucky if i have 150kbps. and not to mention the huge package loss i have to endure.

Would love to see some detailed info on that topic!

Thanks for communicating with us Jon :)

]]> By: Montana Corleone http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-500034 Montana Corleone Wed, 24 Oct 2007 20:56:27 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-500034 It's good, the documentation has been lagging even more than SL itself lol. Really, some better guides on low lag script writing, and some proper guidance on the same for textures, and what SL does behind the scenes, eg downsizing and jpeg2000 compression, and how texture performance can help lag too. Probably not you Jon, but I often help out at Orientation Island Public. They are still playing the old broadcasts to noobs re First Land, Live Help, and stipends for Basic accounts - the latter has been gone since before I joined 13 months ago. Not too good for noobs to be told all this exciting stuff for them to later find out it stopped months or years ago. It’s good, the documentation has been lagging even more than SL itself lol.

Really, some better guides on low lag script writing, and some proper guidance on the same for textures, and what SL does behind the scenes, eg downsizing and jpeg2000 compression, and how texture performance can help lag too.

Probably not you Jon, but I often help out at Orientation Island Public. They are still playing the old broadcasts to noobs re First Land, Live Help, and stipends for Basic accounts - the latter has been gone since before I joined 13 months ago. Not too good for noobs to be told all this exciting stuff for them to later find out it stopped months or years ago.

]]> By: mimi http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499964 mimi Wed, 24 Oct 2007 16:07:43 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499964 @ 75 shockwave I agree.. I love to see water fall particles, bird sounds, lovely decoration in many places.. but no particles in my high traffic spot.. theres no need for them there (or people repeating gestures, sounds, and other effects repetetivly) @ 75 shockwave I agree..
I love to see water fall particles, bird sounds, lovely decoration in many places.. but no particles in my high traffic spot.. theres no need for them there

(or people repeating gestures, sounds, and other effects repetetivly)

]]> By: shockwave yareach http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499946 shockwave yareach Wed, 24 Oct 2007 15:32:21 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499946 @71 How exactly is allowing people to block particle spam and harrassing noise turning SL into a wasteland? Actually, the opposite is more true - people trying to enjoy the game and being buried in Penis Particles so they can't see what they are doing quit SL and don't come back. Being able to cancel some punk's efforts to ruin my evening is a good thing, not a bad thing. I'll still be able to see everyone elses bling, flash and scripts. @71

How exactly is allowing people to block particle spam and harrassing noise turning SL into a wasteland? Actually, the opposite is more true - people trying to enjoy the game and being buried in Penis Particles so they can’t see what they are doing quit SL and don’t come back. Being able to cancel some punk’s efforts to ruin my evening is a good thing, not a bad thing. I’ll still be able to see everyone elses bling, flash and scripts.

]]> By: Carolyn Saarinen http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499885 Carolyn Saarinen Wed, 24 Oct 2007 12:35:57 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499885 "Your extremely well-informed and carefully-reasoned opinions regarding the Second Life software or our character as a company (”Feature X is evil and you are all criminals” or “Feature X will bring ruin to Second Life”)" I wonder why they've been keeping you 'behind the scenes' Jon. Were they waiting until you passed the Linden Labs Customer Relations Course by writing the above remark? Remind me again, who pays your salary? “Your extremely well-informed and carefully-reasoned opinions regarding the Second Life software or our character as a company (”Feature X is evil and you are all criminals” or “Feature X will bring ruin to Second Life”)”

I wonder why they’ve been keeping you ‘behind the scenes’ Jon. Were they waiting until you passed the Linden Labs Customer Relations Course by writing the above remark? Remind me again, who pays your salary?

]]> By: Malachi Petunia http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499762 Malachi Petunia Wed, 24 Oct 2007 04:24:29 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499762 @64 Well said and seconded. Permissions generally may be the darkest corner of SL intricacies. A focus on group land would be splendid. @64 Well said and seconded. Permissions generally may be the darkest corner of SL intricacies. A focus on group land would be splendid.

]]> By: mimi http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499728 mimi Wed, 24 Oct 2007 02:02:49 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499728 thanks solomon :) @ Louisa Labrada: you can mute an object without muting the creator: right click the object, select more > more > mute.. and the object is blocked without blocking the creator. Great feature! thanks solomon :)

@ Louisa Labrada:
you can mute an object without muting the creator: right click the object, select more > more > mute.. and the object is blocked without blocking the creator. Great feature!

]]> By: Storyof Oh http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499710 Storyof Oh Wed, 24 Oct 2007 01:15:59 +0000 http://blog.secondlife.com/2007/10/22/introducing-the-knowledge-base-article-of-the-week/#comment-499710 one sad thing when reading some of the above comments is that all the things that make SL what it is...all the amazing effects, scripts and decorations are what makes the game unplayable... Is the future of SL a barren wasteland of naked, bald, muted AV's filling out surveys..... one sad thing when reading some of the above comments is that all the things that make SL what it is…all the amazing effects, scripts and decorations are what makes the game unplayable…
Is the future of SL a barren wasteland of naked, bald, muted AV’s filling out surveys…..

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