Crashes and Today’s Release Candidate
Friday, October 19th, 2007 at 4:58 PM by: Stephany LindenWe’ve been reading your blog comments and receiving your in-world messages and crash reports throughout the day. We know that some of you are experiencing crashes upon starting today’s 1.18.4 Release Candidate, and apologize to those of you who have been on the receiving end of this (I’m one of them!).
We believe some empty URIs may be the culprit, but we are still working to isolate some variables right now.
Please help us to better isolate and correct these crashes by sharing the following information with us:
- Your operating system (Mac, PC, etc.)
- Your network configuration (at work or at home, behind a firewall or not, wireless or not)
- The name of your Internet service provider (ISP)
- The type of router you have
Please provide this information, ideally, as a bug report in the PJIRA I’ve created to track these crashes (VWR-2813) or as a comment to this post (but remember, comments are capped at 100, and I’d really like to ensure we get as many reports as possible).
Thank you for your participation and your patience today.
October 19th, 2007 at 5:04 PM
I am on a DMZ (no firewall) DSL through AT&T direct connect with allowing “SLVoice” to run. (Never had to do that befor)
It also h”hanged” when clearing the cache. IT IS PURE EVIL AND WILL ADD OVER AN HOUR OF TRYING TO REVERT BACK IF YOU LIKE THAT!!!!
Oh, Windows XP.
October 19th, 2007 at 5:11 PM
I am through cable interent PLUS running wireless. I’ve notice complete sluggish behavior prior to full system down. Tends to also be related to crossing sims.
XP
laptop
slvoice running
skype running
October 19th, 2007 at 5:11 PM
XP Pro
DSL, firewalled (standard)
wired
AT&T
The release candidate seems ok as did all versions previously (to normal degree). I think I skipped one release candidate right before the new one’s release so that one may not have worked
I CAN NOT LOG IN TO THE CURRENT CLIENT (I can log in, and appear in world, revieve data to light up green dots on my minimap… ) but my bandwidth completely chokes off before I can do anything at all.
October 19th, 2007 at 5:15 PM
PC XP
Wireless, XP firewall
Wide Open West — Cable
D-Link
October 19th, 2007 at 5:19 PM
oh, I was also using wireless, but for my connection that is not an issue. I should of known there was an issue when the client was 6 megs smaller than they official release. This one is pure evil and will damage everything about you. Forgive the previous spelling. I was too upset.
October 19th, 2007 at 5:22 PM
Your operating system (Mac, PC, etc.)
Your network configuration (at work or at home, behind a firewall or not, wireless or not)
The name of your Internet service provider (ISP)
The type of router you have
Windows Vista (PC)
DSL,Firewall
Cox High-Speed Internet
Webstar
October 19th, 2007 at 5:25 PM
Seriously, I will NEVER trust a Release Canedate EVER AGAIN posted on the blog after this. This was my first time and the damage caused by it is almost unforgivable. Did you even test this?
October 19th, 2007 at 5:25 PM
Windows XP Pro SP2
Cable, Windows Firewall, LinkSYS Router (also firewalled)
NTL Hell, now Virgin Media
LinkSYS Wireless Router (cable connection tho), no DMZ.
October 19th, 2007 at 5:27 PM
Made unrelated change to region setting (Block Parcel Search, then uncheck Block…) the region maturnity setting reverted to PG and would not allow itself to be changed back to Mature.
iMac:
CPU: Dual i386 (Unknown) (2000 MHz)
Memory: 2048 MB
OS Version: Darwin 8.10.1 Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.4.56
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
October 19th, 2007 at 5:31 PM
@7: what even happened that is so gruesome to you? o_O
October 19th, 2007 at 5:31 PM
I always clear the cache manually by deleting the cache directory - SL seems to be particularly slow about just deleting a bunch of files.
Clearing the cache got rid of my RC crash problems, but I don’t do anything in SL that involved URIs that I’m aware of (no streaming, no web pages in people’s profiles, …).
October 19th, 2007 at 5:35 PM
PC, at home, with Norton firewall.
Not wireless.
talktalk.net
No router, two pcs on direct ethernet connection.
Thanks for getting onto it so swiftly guys
October 19th, 2007 at 5:35 PM
good evening…Im operating xp, att firewalled. dsl… I crash just sitting there.. then bam ’soft ‘ crash.. nothing…reboots and im off and running once more..
thx for the attention you are giving this problem.. ‘good job’…
October 19th, 2007 at 5:38 PM
in game after this post.
PC Win XP.
Verizon FIOS with the router/firewall configured per your specs
SL Release candidate froze with the lag warning of too many complex objects. Windows saw SL as not responding. I gave it 5-7 minutes and it didn’t come back so I axed SL and restarted wiindoze. I’m back on at the old version
October 19th, 2007 at 5:39 PM
lol… well its not really funny but it is in a way. i have no clue how you guys managed to pull off this bug…
i teleported and my camera view stayed in the sim i was in while my avatar went to the new sim really really fast. until i pressed escape at which time my cam instantly went to the new sim.
October 19th, 2007 at 5:39 PM
I usually don’t post to these blogs…but honestly I can’t say I have seen
any issues, if anything it’s running smoother so far.
Sometimes I feel like SL bashing too, but Im also willing to give you
guys credit when its due. Way to go! (This time)
October 19th, 2007 at 5:40 PM
…sorry one more thing…everytime i open this blog or internet explorer.. i get a crash and a ‘blurb’ box that says that a ‘mangled stream has been detected and that to remidy the situation i should reinstall sl… anyone else run into this ..? thx
October 19th, 2007 at 5:41 PM
From looking at this blog, it seems that ONLY XP users are experiencing issues. Are there any Vista users having problems? I know XP and Vista have a different coding core base and I suspect that is the issue.
Oh, I am on XP with SP2
October 19th, 2007 at 5:50 PM
Seriously, you messed up bad. This one should of never seen the light of day due to the issues. I had to even clear my registry to try and fix the problems caused by this. It has caused an over-all performance drop with my PC.
October 19th, 2007 at 5:50 PM
Your operating system (Mac, PC, etc.)
Your network configuration (at work or at home, behind a firewall or not, wireless or not)
The name of your Internet service provider (ISP)
The type of router you have
Windows Vista (PC)
DSL,Firewall
Comcast Cable High-Speed Internet
Motorolla
October 19th, 2007 at 5:56 PM
No problems in Mac OS X apart from what I PJIRAed.
@1,5,7,19 thegrimmling Snook - Only 100 comments, we heard you the first time. leave some space for others PLEASE. And… this is a release candidate. It is for testing, looking for just these bugs. If you are *that* sensative then stick to the production versions.
October 19th, 2007 at 5:58 PM
I was about to install the upgrade. since i’m on XP, don’t think i will now, until i hear this is resolved.
better safe than sorry…
October 19th, 2007 at 6:03 PM
Well I guess I’ll be the bearer of the good news.
3 different systems. All XP2
System one Intel Quad Core Series Processor
WOW cable Terayon TJ715 Router
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Memory: 8188 MB
Graphics Card Vendor: NVIDIA Corporation
NVidia Dual GeForce 8800 GTS (640) cards
System 2 Pentium 4
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GS/PCI/SSE2
1701HG Gateway AT&T Wired connection
System three Lenovo (IBM) Laptop
CPU Intel Core Series Processor (1662)
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Cisco 350 wireless card
1701HG Gateway AT&T Wireless
No problem with any of the systems connecting multiple connections.
October 19th, 2007 at 6:03 PM
pc
xp sp2 , xp firewall off
not wireless
australian isp g-node
d-link 604 t router.
packet loss through the roof , have been having this issue for a long while.
October 19th, 2007 at 6:07 PM
sorry should also say
p4 3 gig cpu
ati 9600 256 video
gig of ram
1.5mb braodband
October 19th, 2007 at 6:10 PM
-XP Home Service Pack 2
-5MBPS Internet landlined to a Netgear router/modem combination with wireless capabilities
-Internet provided by Charter Communications
- 1 Gigabyte of ram with a 1.8ghz AMD Athlon XP processor. 256mb GeForce 6600 Graphics card, one 80 gigabyte internal harddrive, one 500 Gigabyte external
-Logged in alright the first time I got the update, but a failed teleport forced me to log out. After that, every time i would try to log in to Secondlife Release Candidate, it would crash.
October 19th, 2007 at 6:13 PM
XP sp 2
home net
linksys router
sbc
While installing it put three shortcuts on my desktop…none of which worked. Workaround was to find the .exe file and click that. Then made new shortcut for desktop from exe. The original three in the install seem to have been from the clipboard. (???) Very strange. Now i have signed in and it seems stable.
Good luck….and thanks for all your efforts!
October 19th, 2007 at 6:14 PM
Win XP64
ISP Qwest
Behind both an Actiontec router and a Linksys switch, wired
Crashes when switching from verifying cache files to logging in
Standard client works fine
October 19th, 2007 at 6:15 PM
14 crashes within an hour…. (XP - laptop, 2 GB, new equipment, router ADSL, 6 MB connection)
I think alomst the premium account amounts are not worth to be paid anymore…
A decent web service like my own provider has (99.999% uptime !) should be the goal of you, Lindens!
I pay for a service, so it should be kept UP!
All those ‘ improvements’ …. they are simply adding new bugged features…. at least that’s how i feel it…. and using SL to do my business is getting more awkward by the day… is that where i pay for? (including 19& VAT??????)
….. i just hope yopu take your business as serious as i take mine, or i will be gone, and with me maybe half of your premiums…
October 19th, 2007 at 6:15 PM
On vista, getting crash if i start the client as user. No crash if i execute as admin. This was not the case with previous RC, wich would start with user privilege.
October 19th, 2007 at 6:25 PM
CPU: Dual i386 (Unknown) (2330 MHz)
Memory: 2049 MB
OS Version: Darwin 8.10.1 Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.4.56
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 328/288103 (0.1%)
Mac, DSL at home, cable, D-Link ADSL+2 Router
The problem is that for the first time in a whole year, I crashed about 15 or more times in 2 hours, not doing anything special (chatting, a couple of times emptying trash, or just standing still), but this has happened too on the 1.18.3.5 official viewer and even with the 1.18.2 (1), which I tried also when I was getting desperate…
October 19th, 2007 at 6:27 PM
XP Pro SP2
1 gig RAM
Comcast 1.5 ghz connection
Sygate firewall
NVidia Geforce 7600 (With latest drivers)
Wireless
———-
For the last two releases, and the current standard client, I crash a good bit of the time just turning my avatar or moving the camera position. And sometiees just standing in one spot. Starting yesterday I was also experiencing ‘hangs’ on the client with varying times as to how long it lasted.
I have run full system diagnostics and everything is fine. Tweaked and adjusted settings lower - no effect.
SL is the *only* program I run that it acts this way on, and I run a lot of varying things that cause a wide range of system loads.
October 19th, 2007 at 6:28 PM
I use a Mac OSX
Tiger Software
Comcast so no firewall
Skype, Adium, and internet (sometimes running)
Also. Everday SL crashes. I’m so annoyed at it. Usually I just stand them and in 3-20 minutes I crash. I am so frustrated with this and it has been happening since day one of SL.
October 19th, 2007 at 6:33 PM
Your operating system: XP
Your network configuration: Home, Firewall
The name of your Internet service provider: BT
The type of router you have: Voyager (dunno what that is)
8mb broadband connection …
October 19th, 2007 at 6:33 PM
CPU: AMD (Unknown model) (2607 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GTX/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 8671/1251023 (0.7%)
PC, Cable networked (at home) behind a D-Link firewall, D-Link Router, ISP = Cox Communications
Cannot get passed the “verifying cache” stage of the loading. Crashes immediately. Cleared cache several times and still no effect.
Still running the official viewer fine.
October 19th, 2007 at 6:34 PM
Sorry, I should have added that I’m using a MacBook Pro, Mac OS X (10.410), no firewall
October 19th, 2007 at 6:36 PM
Sorry again! ISP: ya.com
October 19th, 2007 at 6:44 PM
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
LAN connection at home, airport & air port wireless (both depending on
which one I hop on.
Texturing issues, crashing to the point of freezing up my systems and no pattern of anything causing the problems. Slow, slow and did I say slow proformance?
October 19th, 2007 at 6:54 PM
It doesn’t run on the release manager’s machine and yet it is called a “Release Candidate”?
Funny, we used to call those “bad builds”. I must not be up on this new terminology stuff.
October 19th, 2007 at 6:55 PM
no crashes i’m on cox’s cable with windows vista and a n wireless and one gig of memory a duo cpu’s but you can tell when the weekend is here the tp is not working!!!
October 19th, 2007 at 7:02 PM
not even running the release candidate and my game’s a mess since yesterdays restart!
XP Pro
PC Intel Core2 Duo
1Gig ram
Asus EN7900GT graphics card
Zone Alarm
DSL 3000
T-Online (Germany)
October 19th, 2007 at 7:02 PM
on my other pc…. (vista) SL still refuses to run at all……. and this is Q4 OF 2007 ….. lindens: WAKEY WAKEY????? WHEN WILL BE THE VISTA compatible release???
October 19th, 2007 at 7:09 PM
1G of ram….GeForce 5700LE Video card .AMD 3200xp….XP Pro… ever since you all came out with 1.18.3(5) I have sufferd many countless crashes and screen lock ups..it never seems to end..I have no idea what you all did in that update but it seems to carrry on into the one you posted today
October 19th, 2007 at 7:16 PM
I have been using the Nicholaz SL viewer for the last 3-4 weeks now
99% of the time it’s stable for me, i get the odd strange crash here and there. Really have no interest in downloading any viewer from SL website going on past performances. Reading all of this , does not surprise me one bit.
October 19th, 2007 at 7:18 PM
“Comcast so no firewall”
Excuse me?
October 19th, 2007 at 7:35 PM
Why was this release biuld only 32-ish megs oveer the normal 38-ish megs?
October 19th, 2007 at 7:38 PM
Aww. I was about to install RC 1.18.4… guess I’ll have to wait for a patch. At least you’re prompt about it.
October 19th, 2007 at 7:48 PM
PC, XP, DSL, ISP firewall beyond my control
TDS Telecom
both wireless, and LAN
please, the non-candidate viewer lags SO BADLY!!! (and right now it’s the only way to operate SL)
Router’s an actiontec, not sure which version
October 19th, 2007 at 7:53 PM
editing linked prim textures… horizontal and vertical repeats are linked together. can’t change one without the other changing to the same value. this is a bad RC and can be yanked at anytime. Try again when you can write code without introducing defects in areas of code you should not have touched. time to uninstall this borked client and go back to the previous stable RC version that should have been promoted to production. This one is a huge step backwards.
October 19th, 2007 at 7:58 PM
PC. Microsoft Windows XP SP1
At home, no firewall, COMPUTER is wired, but connect goes though a router first. Regardless, it shoudn’t matter if it worked before. Otherwise, you’d be clipping your base even more.
My ISP is Mediacom
I use a Belkin wireless router
October 19th, 2007 at 8:14 PM
Client 1.18.3(5), since version 1.4.xxx it lags more and more!! (What you are doing??!!) OS=XPSP2, wired with cisco router/firewall. If port 13000 is opened or not doesnt make a difference. Please fix it better quickly instead of sooner.
October 19th, 2007 at 8:17 PM
Actually I”m still using 1.18.2, but tonight neither teleports nor search will work at ALL. Mac, OS X 10.4.10, Time Warner Cable Roadrunner, hard-wired to cable, at home, normal Mac OS X firewall.
October 19th, 2007 at 8:18 PM
edit\
It seems that Linden is just working like the asian bios-programmers for computer mainboards… anytime you put out “beta versions” instead of fixing first the important bugs and then make a new client for us. No worry, think over it!
October 19th, 2007 at 8:51 PM
Mac OS X 10.4.10 “Tiger”
Power Mac G5 dual 2GHz, 1GB RAM
RC viewer crashes on attempting to login.
October 19th, 2007 at 8:53 PM
Ann 15 please give them a break. They are trying to take care of the matter in a logical format. True they should be doing other fixes, this issues seems to be a seriuos one which they have real ly no idea what they are dealing with.
October 19th, 2007 at 8:54 PM
Second Life 1.18.4 (0) Oct 18 2007 14:35:06 (Second Life Release Candidate)
You are at [REDACTED]
(63.210.159.131:13006)
Second Life Server 1.18.3.71877
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Memory: 3033 MB
OS Version: Linux 2.6.22.9-61.fc6 #1 SMP Thu Sep 27 18:48:03 EDT 2007 i686
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7300 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.1 NVIDIA 100.14.19
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 8845/1091883 (0.8%)
Viewer Digest: 7a868e42-a6ac-87f3-1d8d-ab3ce5df6460
Since there’s no way to tell as far as I can see from the above listed info - and I understand it’s actually virtually impossible to do programmatically at all, it’s a 128MB video card.
Once I would out *WHY* I was getting blocked (the named version in the popup didn’t *MENTION* RC…
I’ve had no problems with it at all, to speak of. A crash at one point - but I let the crash reporter send in the dump.
October 19th, 2007 at 9:02 PM
iMac OS X
Version 10.4.10
Cable Modem, High Speed 5-6 Mbs
ISP Shaw Internet No Fire wall
No router.
Hardware Overview:
Machine Name: iMac
Machine Model: PowerMac6,1
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 1.25 GHz
L2 Cache (per CPU): 256 KB
Memory: 768 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.6.8f4
GeForce FX 5200:
Chipset Model: GeForce FX 5200
Type: Display
Bus: AGP
VRAM (Total): 64 MB
Vendor: nVIDIA (0×10de)
Device ID: 0×0329
Revision ID: 0×00a2
all crashed being experienced are related to the following : * VWR-851: Viewer Crashes in high texture environments when moving or when panning with camera.
VWR-851 has been reopened.
PS: I would also like to point out that the missing gestures problem is still present.
* VWR-333: ‘Unable to load gesture.’ or ‘Gesture is missing from database.’ on login has also been reopened.
October 19th, 2007 at 9:07 PM
Second Life 1.18.3 (5) Sep 20 2007 11:41:23 (Second Life Release Candidate)
CPU: AMD (Unknown model) (3015 MHz) AMD 6000+ 125 watt
Memory: 3327 MB ( or 4 GB)
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600) ( Japanese)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GTX/PCI/SSE2/3DNOW! ( 512 MB)
OpenGL Version: 2.1.1
163.71 forceware drivers
Last night i had a nightmarish gray surrounding with 3.0 or more of pocket loss. FPS was for some crazy reason extemely low.
October 19th, 2007 at 9:08 PM
also i am on a 100MBPS fiber opital connection up down
October 19th, 2007 at 9:17 PM
I’m still on the normal client, not the new RC, and behaviour today has been sluggish all day, maxing red bar packet loss in lots of sims with hardly anybody in. I’ve been crashed and had to wait 5 minutes, which is unusual on a first crash. Maybe it was the rolling restart and not the RC?
iMac 1Gb RAM OS X 10.4.10 ATI Radeon 8600 Pro 128Mb
Home, Built in Apple firewall (but SL has perms for all comms any port), wireless
Orange France
SMC wirless/ethernet router
October 19th, 2007 at 9:26 PM
argggh, it’s so technical…I seem to be up and running again on both SL icons (always wondered why I have two icons) on my desktop. Here’s what I know about my computer - which ain’t much. It’s Windows XP, Shaw Hi-Speed connection with a firewall. Not wireless, D-Link router. god, do i pass the exam ( i needed a flashlight to find the router!) Thanks for fixing my connections!!
I do crash at least once a day, sometimes twice….but that’s normal right?
October 19th, 2007 at 9:50 PM
Jane Says:
October 19th, 2007 at 8:14 PM PDT
Client 1.18.3(5), since version 1.4.xxx it lags more and more!! (What you are doing??!!) OS=XPSP2, wired with cisco router/firewall. If port 13000 is opened or not doesnt make a difference. Please fix it better quickly instead of sooner.
Adding more bots & campers perhaps? Welcome to BOT LIFE!
October 19th, 2007 at 10:03 PM
windows XP 2 GB RAM Geforce GO 7600, 1.5MB DSL, Qwest Router, firewalled with SL exception , Things were going great on 18.3, i installed 18.4 RC and crashes now occur every 5 mins. I uninstalled the RC, but the crashes have carried over into the 18.3, even after reinstall. The RC is using 200 MB LESS memory than the regular viewer according to task manager.
October 19th, 2007 at 10:34 PM
Perhaps you could ease up on the one a week releases maybe do something constructive like remove the ban line nuisance
October 19th, 2007 at 11:20 PM
From France (at this moment)
Home
PC and Laptop Windows Vista
No router
Provider = Orange
October 19th, 2007 at 11:33 PM
no problem here, so far
windows xp pro x64
amd x2 3gig ram
GeForce 7800 GT
October 19th, 2007 at 11:51 PM
Windows XP
Cable ISP with router.
Geforce 73000e with current drivers
Standard firewall.
4 Gigs Ram
Constant freezing and crashing, huge packet loss , unstable system, unplayable SL ……please fix this .
October 20th, 2007 at 12:19 AM
2nd Report
All three systems still running. However primary system is locking up while turning my avitar. Cleared cache and tried again. Mainly when making right hand turns while flying. Stationary motion right hand turn. Does not lock up on left hand turns. Screen freezes with arrow key highlighted, then screen goes white and locks.
This happens on the dual card system, but not on the laptop or single card system as mentioned in #23. Frame rate in the sim is still at 44 or better and time dilation is between 99 and 1. Seems to be an issue with the refresh from the client.
Mike
October 20th, 2007 at 12:24 AM
Second Life News for October 20, 2007
Medicine Buddha Mandala Dedicated to the People of Burma, Simulcast on Second Life A detailed sand representation of the residence of the Medicine Buddha will simultaneously be constructed in real life and Second Life.
New Viewer: 1.18.4 Release Candid…
October 20th, 2007 at 12:36 AM
Your operating system (Mac, PC, etc.) - PC
Your network configuration (at work or at home, behind a firewall or not, wireless or not) - Home, Basic Firewall, Not wireless
The name of your Internet service provider (ISP) - Eastern CT Cable
The type of router you have - Netgear
October 20th, 2007 at 1:27 AM
Windows Server 2003 R2 x64
NVIDIA graphics card
3GB RAM
Ethernet to DSL router (Telekom); Router with full NAT and firewall up.
No voice enabled. (Who needs it?)
I run the default viewer, not the release candidate. Yet, I would like to share some of my recent observations:
- Since about 2-3 offical releases, the SL performance deteriorates for me. A new symptom is sporadic freezing of the client for 3s up to 30s (many other users told me it happens to them, too -> seems “by design”), MTBF around 1-10minutes. The client then uses 100% CPU of one of my 2 cores.
- The past 2 rolling restarts deteriorated the experience, too. (your work on server side seems to contribute!)
- CTRL-SHIFT-1 time info shows that image and network time peak up above 10s more often than they used to. My average network frame rate (Germany) is around 5-7fps.
- I stopped doing anything which requires even the faintest real time (like sparring with bow and arrow) since the past updates. Standing on a spot and moving slowly sometimes works
- Crashes around 3-5 times in 10 hours (pretty stable)
- Memory usage increases and I usually restart SL when it is close to 2GB RAM usage.
- I downloaded the latest viewer sources and inspected how you configure your udp…you run in polling mode (nonblocking). Very special approach. You might want to consider to change to a blocking configuration and introduce some receive thread(s). The single threaded, free running rendering loop approach…might not be it (my private opinion)
October 20th, 2007 at 1:34 AM
#49
Same observation here :
Horizontal and vertical texture repeats appear linked and reset to 1.000 when 0.700 is reached.
OS = XP home
Network = 16,b ADSL nominal speedcheck shows 8912Mbit so bandwidth isnt an issue with the RC.
Network feeds an ADSL Router - No firewall used.
How the hell have u managed to screw the code for these controls? I’d have assumed that this was an area of code that would not be affected by the changes you have made (Which I havent tested by the way but will now before I uninstall the RC and go back to the “stable” version)
October 20th, 2007 at 1:36 AM
Sorry I forgot to add :
Graphics Card = 256Mb ATI Radeon xp1300Pro
Memory = 2Gb
October 20th, 2007 at 2:10 AM
The transaction history for today cannot find any matched items!? Eventhough there are plenty. Anybody the same issue?
October 20th, 2007 at 2:33 AM
OS: XP sp2
Network: DSL from TDC (a stable 5mbit/1mbit line) on a Siemens router
Firewall: ZoneAlarm (which has never been an issue before or with any other program)
I’ve also reported this in the PJIRA (VWR-2355) and got the notice that it was resolved, even if it wasn’t.
Multiple crashes, sometimes 5-6 in an hour. Or the viewer simply freezes for up to a minute, causing the rest of my system to hang as well. This happens especially if I use the camera, but sometimes it’s enough that I simply turn my avatar around. I’ve not experienced anything like this on other equally graphics- and ressource heavy programs. And it doesn’t matter whether I have anything else running at the same time or not.
October 20th, 2007 at 3:14 AM
Windows XP pro;1gb mem;AMD 2200Mhz; Radeon 9700 pro; ISP Netcabo (12Mb), Running free, no firewall no anti virus, nothing.
After install Second_Life_1-18-4-0_ReleaseCandidate_Setup SL become more laggy, some icons in contacts are weird, voice green stripes when someone is talkin vanish now its a grey smoke, in the map i can see for example 6 green dots (6 avatares) but with mouse in the map only tell me the is one avatar, music streaming stop working, only a relog fix it! Crashing hard this release and mor bugs.
October 20th, 2007 at 3:33 AM
Yes, please fix
the crashes while turning or using the cam..
the crashes while teleporting..
the sudden freezes that result in a 20-60 second hourglass and occasionally a crash..
the uncontrollable walking into quicksand pavement or flying into never never land.. which eventually results in rubberbanding or a crash..
the random detachment of attachments during teleports..
the bug where worn attachements stick to your groin..
All these have been reported over and over and over for months now.. oh yes.. and i wouldn’t be writing this if region handshakes weren’t broken right now and the system would let me log in and play..
Please record this as another unsatisfactory abend to my playing session in SL.
XPSP2
NVidia 7600GS
Wired, Firewalled
Internode (Australia)
DrayTek 2600 ADSL Modem/Router
October 20th, 2007 at 4:31 AM
I have to second #77’s saying about the issues that been posted over and over and over and oooh well… with 9 crashes in 20 minutes, now here we go:
XP SP2
NVidia 7600 gs
wired, NO extra firewall
T-Com Germany DSL and AOL as flatrate-provider
Fritzbox-Router with internal firewall
October 20th, 2007 at 4:45 AM
I’m not crashing (more than usual), but my Groups won’t load. I’m shown as belonging to 0 out of 25. I’ve tried going through the Edit menu with the same result; when I check my Profile they’re all there. As a result I can’t change my Group tag or initiate Group IMs
iMac G5 (Power PC)
1.6 Ghz
512 RAM
GeForce FX 5200
64 Mb VRAM
OSX 10.4.10
Net Barrier Firewall (Intego)
October 20th, 2007 at 4:51 AM
yes i crash about every 15-60 minutes.. its crazy
October 20th, 2007 at 5:30 AM
oh and PLEASE fix that “can’t change a single value for a texture while building - it will always change both simultaniously”- thingie!!! It really brings me into trouble keeping some of my deadlines
October 20th, 2007 at 5:31 AM
PC Vista
Home hardwired to Netgear router
AOL UK
GeForce 7900 GS/PCI/SSE2
No problems aside from missing inventory which comes and goes despite 3 upgrades and countless cache clearing.
October 20th, 2007 at 5:32 AM
TP is not working this morning. Sorry to use the blog this way, but it seems any customer service organization would give its valued residents accessible ways to report product failures.
October 20th, 2007 at 5:53 AM
Re 82
All my 25 groups have vanished!
October 20th, 2007 at 6:13 AM
I love how when you update things you change things that didnt need to be changed just for the hell of it.
like in the build menu you switched some of the checkboxes around. Now i keep hitting the wrong ones. WHY do you do this was there a reason for it?
October 20th, 2007 at 6:24 AM
***TEXTURE ISSUE IN NEW VERSION? ***
Is it me or does this new verison have trouble with textures? When ever I alter the rotation, repeat or offsets of textures, the Flip boxes turn on and off, the rpeats for horizontal and vetrticle keep matching eachother and undoin new values I enter and jumping around. It’s a real pain to texture anything, nigh impossible in fact, to do it properly without many repeated attempts
October 20th, 2007 at 6:28 AM
Not that it matters, but i can add that the current Linux release (1.18.3.5) has never had a working login screen, way to go LL
October 20th, 2007 at 6:42 AM
Hey there,
there is a big problem on the WEBsite secondlife….
The L$ Transaction History is down….
Please look if more have this problem
Cris
October 20th, 2007 at 6:52 AM
Here’s a new one - This morning I’m unable to uncheck “see me online” or “see me on map” in my friends list. Or rather, I can uncheck them, but they go right back to checked! Still using 1.18.2, Mac OS X.
October 20th, 2007 at 6:54 AM
Okay, never mind, the friends list thing cleared up. Weird.
October 20th, 2007 at 6:59 AM
I am crashing on start up
* Your operating system — PC wind XP
* Your network configuration — at home
* The name of your Internet service provider (ISP)— comcast
* The type of router you have Linksys
October 20th, 2007 at 7:00 AM
Just wanted to say I am running Vista on a lan line at home, 2g of RAM, PC, standard McAffee firewall and am having no problems other than the typical SL issues.
October 20th, 2007 at 7:13 AM
1.18.4.0 RC works fine under Linux on my old 1.6 GHz P4 with 768 Meg ram
(As posted in the JIRA)
October 20th, 2007 at 7:42 AM
i crashed and now i cant get in..mrrr
i have vista is thats the problem?
October 20th, 2007 at 7:43 AM
All running good less crashes than last viewer really.
October 20th, 2007 at 7:54 AM
Exept for group land issue: VWR-2809 this release seems more stable for me than previous RC and full release. No Connection problems, no crashes observed since installation yesterday.
CPU: Intel Core 2 Series Processor (2395 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista (Build 6000) - x64
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2 - 7.15.11.6369 Driver
Cox Cable 15Mbps
Home Network Lan connection to Netgear WGU624 router via Marvell Yukon PCI-E Gigabit Ethernet Controller
October 20th, 2007 at 8:00 AM
99% CPU usage
580 Mbyte memory
machine
dual core Intel VIIV 3.0
2 Gb Ram
broadband 20Mbit connection
operating on XP
IP = Casema
at home behind firewall
Unex nexIP ISO50p router
October 20th, 2007 at 8:02 AM
My main computer blew up! So I’m using a real old machine, one I never thought would even connect to SL. Ok, so generally I can get in SL and it’s painfully slow, which I realise is my machines limitations, however, on the whole I can stay in SL for quite some time and without crashes, if I’m careful, don’t move much and have barely any prims on and of course most things in preferences set low, I am actually surprised I’m crashing less than with my state-of-the-art G5 Mac with 4GB ram. So I’m just posting my computer stats as an example:
London UK
No firewall, at home, DSL connection, no wireless. TalkTalk.net ISP broadband provider.
Machine Name: Power Mac G4 (AGP graphics)
Machine Model: PowerMac3,1
CPU Type: PowerPC G4 (2.8)
Number Of CPUs: 1
CPU Speed: 400 MHz
L2 Cache (per CPU): 1 MB
Memory: 320 MB
Bus Speed: 100 MHz
ATY,Rage128Pro:
Chipset Model: ATY,Rage128Pro
Type: Display
Bus: AGP
Slot: SLOT-A
VRAM (Total): 16 MB
Vendor: ATI (0×1002)
October 20th, 2007 at 8:28 AM
Windows xp
home network, wireless
provider - comcast, firewalled
netgear wireless cable modem gateway
Every time I try to teleport I freeze & crash, or I walk and keep walking….
October 20th, 2007 at 8:28 AM
XP PRO SP2, Laptop 1.66 MHZ, Cable modem, LinkSys Router, Firewall.
Random crashes after programme freeze, most frequently when TPing- crossing SIMs.
Hope you get it soted out.
October 20th, 2007 at 8:58 AM
i get disconnected due to ‘mangled stream/ any ideas out there?
October 20th, 2007 at 10:15 AM
Athlon 64 X2 5200+
MSI MS7250
2 gig DDRII
GeForce 7600GT 512 meg DDRII
XP pro full updates
Netgear Router,
running music server from another computer.
SL and Photoshop on two screens on thios one, no crashes, no lag, occasional hangs for up to a minute
been logged on for over 14 hours now.
looks good so far.
October 20th, 2007 at 10:21 AM
Windows xp
home network, wireless
provider - Time Warner, firewalled
Webstar wireless cable modem gateway
Still not sure what a ‘Client Frame Rate’ is…but the ‘new’ lag meter is in RED and it says:
‘Below 10-Possible cause: Too many complex objects in scene’.
The other lights are green.
My question or concern is WHAT is tooo complex? WHY would they be tooo complex? Too many prims? If so is the system not set up to allow for complex? Will I have to rid myself of prims I paid good money for, to use?
This seems to me, to be ANOTHER way to put the ‘blame’ for lag on the user, NOT the servers, or whatever else supports the prim use.
The other two lights are green, only the one I would be responsible for per use of prims is red…
I paid good money for the ‘complex’ prims, to build my home, my business, my ambience FOR the business–NOW I have to be told that I’m RESPONSIBLE for the ‘red’ light and the use of ‘complex’ Prims…
OK, then GIVE me back the ESTIMATED L$250,000 or so I’ve spent in 3 years here–for land, buildings (I have 260 prefabs), furniture, clothing, hair, gifts, support of meetings, and various other items purchased here–PLUS the tier fees and membership fees I’ve paid and I will ELIMINATE said ‘Complex items’ and live on bare land, ok? In fact, I will eliminate land altogether and I won’t even have to pay tier fees, mmmm kkkk?
I can be a gypsy like so many others here in SL…I’m beginning to think THEY have the right idea. Why pay for something I CAN’T enjoy, or I CAN be blamed for enjoying…
The whole issue goes back to lag…YOU must take SOME responsibility for the problem, it isn’t ALL the member who is doing this through use of ‘Complex’ prims.
In my estimation the ‘Lag’ meter is useless as long as it BLAMES members for the ‘Complex prim’ usage.
October 20th, 2007 at 11:16 AM
OK let me make this stright and simple. My Computer Surpasses the damn system req pages. but a factor of 10x why is the cilent light on the meter red. maybe poorly programed. put in havok4 already and dont make a fool of your selfs!
October 20th, 2007 at 11:19 AM
P.S. Im Spam, Spyware, Virus Clean, I got 2Gbs Ram, 3Ghz CPU, 512Mb Video Card. Windows Vista (Same Results on XP. So dont say its the OS. Cuz it isnt.)
October 20th, 2007 at 11:29 AM
Bandwidth.
What the hell. Raise tier and throw the money at bandwidth.
Lag and sim-crossing is going to kill SL. A slow death.
October 20th, 2007 at 11:34 AM
maybe test viewers shouldn’t be put up on the blog, since it seems people have a problem with the meaning of “test”.
also, use a seperate folder for test viewers cache.
October 20th, 2007 at 1:22 PM
Had some problems with editing texture rotations and repeats. The tab did not work properly. But all in all it seems to render a bit faster and seems to be a bit more respondable than the official client- and the lag assistant is really a progress. Not more or less crashes than with the official client, too.
October 20th, 2007 at 1:33 PM
Ah, forgot my machine..
G5, 2x 2 Ghz
MacOs 13.9
ATI Radeon 9800
ADSL
And by the way, is a “complex object” anything including more than estimated 300 Prims? Cause the client starts lagging extremely and the network moderately as soon as more than 300 prims are around. Are scripts of importance? Would be interesting to know at which point the graphic board passes operations to the processor and why. 256 MB graphic RAM here. But all of this is not etter or worse i the official client, so…business as usual.
October 20th, 2007 at 1:57 PM
WAY to many crashes!!! Please help!!
windows vista 500gb sata 2
gateway 2ghz intel core duo
nvdia gforce7950 gt oc
linksys
October 20th, 2007 at 3:12 PM
” This update contains the latest fixes and features. We always recommend upgrading to the latest version, but now the choice is yours. Remember, these updates are connected to the Main Live Grid. See you inworld!”
I get bumped during a TP and on re-start I see this displayed in the upper right corner of the screen. On log-in I get a message saying the upgrade is mandatory.
Excuse me? Get your act together, guys. With the problems I’ve been reading about I will *not* upgrade this weekend. I’ll try to figure out a work around that will let me use the current RC viewer, which is working just fine for me, thank you. If I can’t I’ll wait until you get the bugs worked out of this one.
*Mumbles something about the right hand not knowing what the left hand is doing as she walks off*
October 20th, 2007 at 3:27 PM
Hmmm … perhaps I was a bit hasty. After three more attempts, and a re-install of the current client and a re-install of the Nicholaz patch I got in. You have to love this technology … I suppose …
October 20th, 2007