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	<title>Comments on: Inventory Loss Reduction Initiative</title>
	<atom:link href="http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/</link>
	<description>By Linden Lab</description>
	<pubDate>Tue, 02 Dec 2008 05:36:35 +0000</pubDate>
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		<title>By: Coon Surya</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495634</link>
		<dc:creator>Coon Surya</dc:creator>
		<pubDate>Sat, 13 Oct 2007 15:12:57 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495634</guid>
		<description>Just my 2c here....

I disagree with local drive backup as a viable option for inventory. Some of our inventories are massive. How much space, would such backups take on your local harddrive, considering that you are storing more than just your inventory backups on them (the second life client for  example, as well as your default programs and any others you may have purchased). Compounding the problem is the possibility of hackers unlocking permissions.

Speaking of which, yes permission bugs need to be taken care of. It would also be cool if you improved the interface so that they were easier to set upon object creation.

I also disagree with those of you who suggest limiting inventories. You don't think that won't hurt vendors at all? "I'd love to buy your item, but it seems my inventory is full." We'd have the same problem we do with group limitations (I'd like to see you do something about that too Lindon Labs! There are plenty of good groups I'd like to support, which I can't because of the limit) Or just maybe come back to bite you in the bum when enough people complain about it that they limit inventories for everyone?

Ever consider that the reason some of us don't pay for our accounts is because things like inventory loss make it kind of JNWI (just not worth it)?

Kudos to the Lindons, by the way, for stepping up actions to combat this problem. I would very much like to be in this for the long haul, and look forward to seeing Second Life become much more impressive, and these days of increasing public ire and distrust regulated to a chapter in your storied history.</description>
		<content:encoded><![CDATA[<p>Just my 2c here&#8230;.</p>
<p>I disagree with local drive backup as a viable option for inventory. Some of our inventories are massive. How much space, would such backups take on your local harddrive, considering that you are storing more than just your inventory backups on them (the second life client for  example, as well as your default programs and any others you may have purchased). Compounding the problem is the possibility of hackers unlocking permissions.</p>
<p>Speaking of which, yes permission bugs need to be taken care of. It would also be cool if you improved the interface so that they were easier to set upon object creation.</p>
<p>I also disagree with those of you who suggest limiting inventories. You don&#8217;t think that won&#8217;t hurt vendors at all? &#8220;I&#8217;d love to buy your item, but it seems my inventory is full.&#8221; We&#8217;d have the same problem we do with group limitations (I&#8217;d like to see you do something about that too Lindon Labs! There are plenty of good groups I&#8217;d like to support, which I can&#8217;t because of the limit) Or just maybe come back to bite you in the bum when enough people complain about it that they limit inventories for everyone?</p>
<p>Ever consider that the reason some of us don&#8217;t pay for our accounts is because things like inventory loss make it kind of JNWI (just not worth it)?</p>
<p>Kudos to the Lindons, by the way, for stepping up actions to combat this problem. I would very much like to be in this for the long haul, and look forward to seeing Second Life become much more impressive, and these days of increasing public ire and distrust regulated to a chapter in your storied history.</p>
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		<title>By: Zee Kuu</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495625</link>
		<dc:creator>Zee Kuu</dc:creator>
		<pubDate>Sat, 13 Oct 2007 14:45:00 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495625</guid>
		<description>Limit the amount of inventory non-premium accounts have to less than 1000 items.  This will take the burden off the system and still be enough for someone to really get the feel for SL.  Having more than 1000 items should be an added benefit of paying for a premium account.</description>
		<content:encoded><![CDATA[<p>Limit the amount of inventory non-premium accounts have to less than 1000 items.  This will take the burden off the system and still be enough for someone to really get the feel for SL.  Having more than 1000 items should be an added benefit of paying for a premium account.</p>
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		<title>By: Zee Kuu</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495623</link>
		<dc:creator>Zee Kuu</dc:creator>
		<pubDate>Sat, 13 Oct 2007 14:42:43 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495623</guid>
		<description>The DELETE choice is located next to the WEAR choice in the inventory menu.  Is it not possible many residents are choosing DELETE and not knowing it?  Maybe you should move the DELETE selection to where it would need to be specifically chosen to execute the action.</description>
		<content:encoded><![CDATA[<p>The DELETE choice is located next to the WEAR choice in the inventory menu.  Is it not possible many residents are choosing DELETE and not knowing it?  Maybe you should move the DELETE selection to where it would need to be specifically chosen to execute the action.</p>
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		<title>By: Yak</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495619</link>
		<dc:creator>Yak</dc:creator>
		<pubDate>Sat, 13 Oct 2007 14:30:12 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495619</guid>
		<description>Whole folders dissapeared... nor rezzing/derezzing involved.
Whenever i need to open my clothing folder the stress makes my heart beat in my troath... Will there still be any thing in there, or will i be completely devastated... I can hardly tka it anymore.... That, and no "Friends Online"....... Where's the Valium ???? !!!!!</description>
		<content:encoded><![CDATA[<p>Whole folders dissapeared&#8230; nor rezzing/derezzing involved.<br />
Whenever i need to open my clothing folder the stress makes my heart beat in my troath&#8230; Will there still be any thing in there, or will i be completely devastated&#8230; I can hardly tka it anymore&#8230;. That, and no &#8220;Friends Online&#8221;&#8230;&#8230;. Where&#8217;s the Valium ???? !!!!!</p>
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		<title>By: U M</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495614</link>
		<dc:creator>U M</dc:creator>
		<pubDate>Sat, 13 Oct 2007 14:15:13 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495614</guid>
		<description>@144 this is getting really scary! doesnt LL care? I mean some things can`t be replaced. the nightmare is continue and the oct 31st is coming</description>
		<content:encoded><![CDATA[<p>@144 this is getting really scary! doesnt LL care? I mean some things can`t be replaced. the nightmare is continue and the oct 31st is coming</p>
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		<title>By: AllieKat Stovall</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495613</link>
		<dc:creator>AllieKat Stovall</dc:creator>
		<pubDate>Sat, 13 Oct 2007 14:06:16 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495613</guid>
		<description>I am glad that someone has finally turned an ear to the massive inventory losses that have been happening lately. it started for me about 5 months ago with one of my neko ears.... now almost half of my inventory, and 90% of my own creations are missing or lost. a value of probably over 40K Linden, some of it i have already replaced, when i have the spare linden to do so, but the personal creations cannot be replaced. and those are the ones i am totally upset about. i put a ton of heart and soul into my creations, so when something i make comes up missing i get upset. thank you for finally listening to the masses, and i would lke to think that more people have this problem than you think. most people prolly just delete and replace, and think nothing of it. i bet you half the grid has experienced this in some way over the last 6 months.</description>
		<content:encoded><![CDATA[<p>I am glad that someone has finally turned an ear to the massive inventory losses that have been happening lately. it started for me about 5 months ago with one of my neko ears&#8230;. now almost half of my inventory, and 90% of my own creations are missing or lost. a value of probably over 40K Linden, some of it i have already replaced, when i have the spare linden to do so, but the personal creations cannot be replaced. and those are the ones i am totally upset about. i put a ton of heart and soul into my creations, so when something i make comes up missing i get upset. thank you for finally listening to the masses, and i would lke to think that more people have this problem than you think. most people prolly just delete and replace, and think nothing of it. i bet you half the grid has experienced this in some way over the last 6 months.</p>
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		<title>By: U M</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495602</link>
		<dc:creator>U M</dc:creator>
		<pubDate>Sat, 13 Oct 2007 13:30:53 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495602</guid>
		<description>500 for non accounts payment online? what if they do deside to work or build on sl? they need more then 500 items in their asset space. 2000 items mght be alittle more fair.</description>
		<content:encoded><![CDATA[<p>500 for non accounts payment online? what if they do deside to work or build on sl? they need more then 500 items in their asset space. 2000 items mght be alittle more fair.</p>
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		<title>By: taff nouvelle</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495597</link>
		<dc:creator>taff nouvelle</dc:creator>
		<pubDate>Sat, 13 Oct 2007 12:47:54 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495597</guid>
		<description>The problem with local inventory backup is that it would then be even easier to copy non copy items. Once the full item description is on your machine, you can do as you like with it, unless it is encrypted by the client, which again is a ver simple solution.</description>
		<content:encoded><![CDATA[<p>The problem with local inventory backup is that it would then be even easier to copy non copy items. Once the full item description is on your machine, you can do as you like with it, unless it is encrypted by the client, which again is a ver simple solution.</p>
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		<title>By: alf lednev</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495596</link>
		<dc:creator>alf lednev</dc:creator>
		<pubDate>Sat, 13 Oct 2007 12:44:52 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495596</guid>
		<description>Scenario 

Board meeting of lil Lindens sitting around.  Slow realisation that competitors are coming, the residents are restless and paying members ARE leaving. (as an aside the petulant  "if you don't like it here, then leave" blogs are getting fewer it seems?  Hint: Don't EVER tell paying members to leave, they are a finite resource)

Nervous looking around, some at the table will be at the dole queues soon if something isn't done to placate the angry paying mob.

Panic,  finally a lil linden raises a hand and says the great unwashed scum have been whining they keep losing things and they don't buy our line that its their fault".  Maybe we could tell them we will consider the possibility of forming a working party to examine the possibility of forming a project task force to consider looking at whether we should possibly form a committee to prepare a  draft memo to notify we want to look at whatever it is simplest to fob them off.

Result  memos like this
Resident Reported Inventory Loss Analysis
While we expect to make significant improvements with the projects above, we know that we will not catch all sources of inventory loss. Thus, we are planning on starting a project within the next month to collect and analyze patterns of inventory loss reported by our Residents. This will help us develop use cases of where inventory loss is still occurring and allow us to validate whether we have really fixed various problem areas.

Be nice if it was written in English  Indeed the whole speil is techno impressive babble designed to awe the great unwashed.   ie the earlier bit about 900,000 unique logins?  not 900,000 different people, the same could be  30,000 same people logging in 30 times each. That makes 900,000 unique logins also . That means  only 30,000 active inventories to look at. The figures shrink then.  As LL doesnt bother actively helping non paying (free)  members and the ratio of free members to paying members is high, the numbers of actual active inventories to be checked would be small. That is not even hinted at. 

For those doing the math of  "size doesmatter" in hard drives, if the ratio is 15 free members to ever paying member as (an example only) 30,000 users a day divide by 15 to give 2000 paying members online.  A much smaller figure to work with.

Pity gambling is banned we could run a pool on which lil linden will be going first to the dole lines.

The proof of the pudding is in the eating, lots of techno babble that very carefully did not commit to anything, expect more of the same as competitors become a viable alternative.

Finally I'm not sure the bit about "thanking for your patience", as if there was ever any choice in the matter for users. Screaming the same thing over and over for months by the great multitude of users, and consisently being treated as non people by LL. As late as this week by Robin's reply to the "Lights are on but nobody is home "blog  ( something like that anyways) Robin deliberately did not address or acknowledge the overwhelming single point being shouted. Hmmmmm  .  Now in effect are we are being thanked for letting LL ignore us all this time? Hmmmm</description>
		<content:encoded><![CDATA[<p>Scenario </p>
<p>Board meeting of lil Lindens sitting around.  Slow realisation that competitors are coming, the residents are restless and paying members ARE leaving. (as an aside the petulant  &#8220;if you don&#8217;t like it here, then leave&#8221; blogs are getting fewer it seems?  Hint: Don&#8217;t EVER tell paying members to leave, they are a finite resource)</p>
<p>Nervous looking around, some at the table will be at the dole queues soon if something isn&#8217;t done to placate the angry paying mob.</p>
<p>Panic,  finally a lil linden raises a hand and says the great unwashed scum have been whining they keep losing things and they don&#8217;t buy our line that its their fault&#8221;.  Maybe we could tell them we will consider the possibility of forming a working party to examine the possibility of forming a project task force to consider looking at whether we should possibly form a committee to prepare a  draft memo to notify we want to look at whatever it is simplest to fob them off.</p>
<p>Result  memos like this<br />
Resident Reported Inventory Loss Analysis<br />
While we expect to make significant improvements with the projects above, we know that we will not catch all sources of inventory loss. Thus, we are planning on starting a project within the next month to collect and analyze patterns of inventory loss reported by our Residents. This will help us develop use cases of where inventory loss is still occurring and allow us to validate whether we have really fixed various problem areas.</p>
<p>Be nice if it was written in English  Indeed the whole speil is techno impressive babble designed to awe the great unwashed.   ie the earlier bit about 900,000 unique logins?  not 900,000 different people, the same could be  30,000 same people logging in 30 times each. That makes 900,000 unique logins also . That means  only 30,000 active inventories to look at. The figures shrink then.  As LL doesnt bother actively helping non paying (free)  members and the ratio of free members to paying members is high, the numbers of actual active inventories to be checked would be small. That is not even hinted at. </p>
<p>For those doing the math of  &#8220;size doesmatter&#8221; in hard drives, if the ratio is 15 free members to ever paying member as (an example only) 30,000 users a day divide by 15 to give 2000 paying members online.  A much smaller figure to work with.</p>
<p>Pity gambling is banned we could run a pool on which lil linden will be going first to the dole lines.</p>
<p>The proof of the pudding is in the eating, lots of techno babble that very carefully did not commit to anything, expect more of the same as competitors become a viable alternative.</p>
<p>Finally I&#8217;m not sure the bit about &#8220;thanking for your patience&#8221;, as if there was ever any choice in the matter for users. Screaming the same thing over and over for months by the great multitude of users, and consisently being treated as non people by LL. As late as this week by Robin&#8217;s reply to the &#8220;Lights are on but nobody is home &#8220;blog  ( something like that anyways) Robin deliberately did not address or acknowledge the overwhelming single point being shouted. Hmmmmm  .  Now in effect are we are being thanked for letting LL ignore us all this time? Hmmmm</p>
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		<title>By: Yann</title>
		<link>http://blog.secondlife.com/2007/10/12/inventory-loss-reduction-initiative/#comment-495595</link>
		<dc:creator>Yann</dc:creator>
		<pubDate>Sat, 13 Oct 2007 12:36:53 +0000</pubDate>
		<guid isPermaLink="false">http://lindenlab.wordpress.com/2007/10/12/inventory-loss-reduction-initiaitive/#comment-495595</guid>
		<description>Inventory loss is the least of my problem.
I've been trying to log in for THREE hours now. 
I succeeded once, but i couldn't move and when i've tried to TP to another location, i't logged me off.
Now i'm getting these messages like "Despite our best efforts...", "The Server didn't received your login package" and "You are being logged off and cannot log until....blablabla" 
The server now is trying to logg me off for more than 45 minutes.
Every time i waited for relogging and relog, it adds five more minutes.

Inventory loss? No problem when i can't log in to check, lol!</description>
		<content:encoded><![CDATA[<p>Inventory loss is the least of my problem.<br />
I&#8217;ve been trying to log in for THREE hours now.<br />
I succeeded once, but i couldn&#8217;t move and when i&#8217;ve tried to TP to another location, i&#8217;t logged me off.<br />
Now i&#8217;m getting these messages like &#8220;Despite our best efforts&#8230;&#8221;, &#8220;The Server didn&#8217;t received your login package&#8221; and &#8220;You are being logged off and cannot log until&#8230;.blablabla&#8221;<br />
The server now is trying to logg me off for more than 45 minutes.<br />
Every time i waited for relogging and relog, it adds five more minutes.</p>
<p>Inventory loss? No problem when i can&#8217;t log in to check, lol!</p>
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