RESOLVED: Several regions offline following outage
Wednesday, September 19th, 2007 at 10:09 AM by: Joshua LindenThere are lingering issues with about 5% of the servers that make up Second Life, which translates to about 800 regions being offline. We are working to get those servers back online so that all enabled regions can be running again.
We’ll post updates as more news is available.
[Update: 10:40am] The problem has been corrected, and the regions are restarting. Only about 200 regions remain offline at this point.[Update: 11:08am] Looks like we’re back in charted waters, with all regions accounted for. Smooth sailing ahead!
September 19th, 2007 at 10:11 AM
Always the same thing xD
September 19th, 2007 at 10:12 AM
Blah still cant connect, so much for ‘YAY SERVER ONLINE’
September 19th, 2007 at 10:13 AM
i still can’t log on
and i wanted to be the first
ahh well…
heh heh the update mt better be good >:)
ill restart my pc now
September 19th, 2007 at 10:13 AM
September 19th, 2007 at 10:13 AM
I cannot login. Is this because the region I was last in is offline?
September 19th, 2007 at 10:13 AM
nooo i cant billy
September 19th, 2007 at 10:13 AM
Hurry up ya scurvy dogs the wife is getting fed up. I got me a house to build.
Or the lindens walk the plank, Savvy? lol
September 19th, 2007 at 10:13 AM
I hope this has been worth the wait
September 19th, 2007 at 10:13 AM
Regions offline ? I woulden’t know I keep getting a DNS error, but I can get here to post a gripe about it }:-)
September 19th, 2007 at 10:14 AM
i cant log on
September 19th, 2007 at 10:14 AM
that is it >:)
September 19th, 2007 at 10:14 AM
come onnn!!!!!! now
September 19th, 2007 at 10:14 AM
wow now there is a surprise.
September 19th, 2007 at 10:14 AM
conclusion: NOBODDY CAN
September 19th, 2007 at 10:14 AM
despite our best efforts blah blah
September 19th, 2007 at 10:14 AM
Regions may be out but LOGIN IS FAILING ALSO.
September 19th, 2007 at 10:14 AM
Bahh… *whines* Sure, get me addicted to the game, and then take it away. XDDD
I’ll keep checking back to see if my region is online. Right now, I can’t seem to sign in. So. Yeah. I’ll be patient. *thumbs up.*
September 19th, 2007 at 10:14 AM
it better not be thr region where my land is
September 19th, 2007 at 10:15 AM
Its broken again.
September 19th, 2007 at 10:15 AM
kimber enoch Says:
September 19th, 2007 at 10:14 AM PDT
despite our best efforts blah blah
HEY!
be happy they do >:(
September 19th, 2007 at 10:15 AM
COME ON NOW#
!!!!!!1 YOUR WASTEING MY TIME!!!!1
September 19th, 2007 at 10:15 AM
everyones trying to get on at once i cant get on lol
September 19th, 2007 at 10:15 AM
yay second life is online! too bad i can’t log on.
September 19th, 2007 at 10:15 AM
OK i guess we just have to wait for the new update viewer to see what happens
September 19th, 2007 at 10:15 AM
Why is it the one place I need to be is one of the 5% still out… GAH!
Broccoli
September 19th, 2007 at 10:16 AM
Yeah, it would be cool if i knew which regions were offline so I didn’t attempt to login to one!
September 19th, 2007 at 10:16 AM
RIGHT EVERYONE STOP TRYING TO LOG ON SO I CAN LMAO
September 19th, 2007 at 10:16 AM
I was able to agree to the new TOS before I was unable to log in. Woot!
September 19th, 2007 at 10:16 AM
we are really happy about an enforcement for a lot of parcel owners to register or stop their doings…
September 19th, 2007 at 10:16 AM
COME ON LMAO HOW MANY PPL IS ONLINE NOW!!!!!!!!!!
September 19th, 2007 at 10:16 AM
Any MSc students out there waiting to go to Queensgate - it’s one of the regions that’s offline for the time being. If we miss the meeting slot I’ll contact you to reschedule : )
September 19th, 2007 at 10:16 AM
damn write if evryboddy try’s the servers can’t handle it
September 19th, 2007 at 10:16 AM
I’m sure you’re doing your best… thx…
September 19th, 2007 at 10:17 AM
ARRG MY MATES HOW R YAR DARIN TARDAY
September 19th, 2007 at 10:17 AM
hey guys…
Is the Fight Club of Vendiagrom off to???
I cant get in
September 19th, 2007 at 10:17 AM
# 14 Chris Geiger Says:
September 19th, 2007 at 10:16 AM PDT
I was able to agree to the new TOS before I was unable to log in. Woot!
WHOOT *
heh heh
September 19th, 2007 at 10:17 AM
LOL HES A NUT
September 19th, 2007 at 10:17 AM
what a surprise to have the grid online almost on time, shame no-one can log in
September 19th, 2007 at 10:18 AM
I can’t login either, DNS error on laptop and nothing on my PC. My internet connection is fine.
September 19th, 2007 at 10:18 AM
I’m on so I dunno what the problem is
September 19th, 2007 at 10:18 AM
No mater what I can’t log in, what’s the problme?
September 19th, 2007 at 10:18 AM
Ohhhh c’mon I need to logg in before go bed, c´mon
September 19th, 2007 at 10:18 AM
this isnt fare there is 4000 ON ZOMG!!
September 19th, 2007 at 10:18 AM
We can’t log in. Geuss there is more then a few regions down and ahead off schedule. Djeezes when i work like that in RL, geuss i would be out off work. Anyway i am use to have no customer services so why even enter here something.
I have to ventilate lol.
See ya all around sl.
September 19th, 2007 at 10:18 AM
Oh, who did see this coming? =P
September 19th, 2007 at 10:18 AM
well i got my cleaning done lol
September 19th, 2007 at 10:18 AM
Ummm okay . the reason you might not be able to log in is because the region you were in …… is Down …. yo ! lol
September 19th, 2007 at 10:18 AM
BIIIG surprise (NOT!) as always after mainentance the login server dont work…. come on you should learn by now the double check the login server before letting people login…. to see if it works…
September 19th, 2007 at 10:18 AM
eeek I’m late for work. hurry up
September 19th, 2007 at 10:18 AM
BILLY YOU STILL THERE
September 19th, 2007 at 10:19 AM
i am on ?! WHOOOHOOO
September 19th, 2007 at 10:19 AM
im on now
September 19th, 2007 at 10:19 AM
BILLLY
September 19th, 2007 at 10:19 AM
I’m in, took a while..but what do you expect with a few thousand people trying to snag into the server at once? people seriously need to learn patience these days
September 19th, 2007 at 10:19 AM
Still waiting…………………… ;-(
September 19th, 2007 at 10:19 AM
BILL BOY BALL BILL TOM TILLY BILL
September 19th, 2007 at 10:20 AM
I cant logon
September 19th, 2007 at 10:20 AM
Hmm ppl… it’s a hard work, we know. But anyway, who was so lucky and had been able to login? Hope the failures were planned on random basis…
September 19th, 2007 at 10:20 AM
Nothing agains work… No redudency to take the crash.
September 19th, 2007 at 10:21 AM
hmmmmm, I have been like 30% logged in for a long time.
September 19th, 2007 at 10:21 AM
I think its because many of people wants to connect and the server cannot handle 10000 logins in few secs :-/
September 19th, 2007 at 10:21 AM
I just hope I can log in today, lol.
September 19th, 2007 at 10:21 AM
No login also, time for something to eat then……
September 19th, 2007 at 10:21 AM
total shock and surprise, this usually goes so flawlessly
XD
September 19th, 2007 at 10:21 AM
YAY AM IN
September 19th, 2007 at 10:21 AM
WHY ALWAYS WE OFFLINE?? LINDEN!!! lool
September 19th, 2007 at 10:21 AM
Wow 800 regions is 5% ??? If my math is correct, that must mean there are now 16,000 active sims?
I didn’t realise there were so many
September 19th, 2007 at 10:21 AM
Hmmm… login bar glows and pulses and nothing happens…
September 19th, 2007 at 10:21 AM
thats nice for you all ! I’m still getting a DNS error }:-S
September 19th, 2007 at 10:22 AM
Why am I not surprised…….
September 19th, 2007 at 10:22 AM
Well i managed to log on…
… can’t rez anything in regards to my avatar
… my shape looks very newbie… *omgawsh!*
… took about 10 minutes at the “logging in” part of actually logging in, before it actually changed to “connecting to region…” etc
…………. the usual SL issues after maintainence.
I think the issue with logging in might have something to do with so many thousands of people trying to all log in at the same time? no point moaning about it. Nothing we can do when theres that many people tryin to log into the network at the same time. There’s bound to be issues.
September 19th, 2007 at 10:22 AM
I cant log on, but the server shows online…. how can that be?
September 19th, 2007 at 10:22 AM
It always befuddled me, when I thought I was one of the first to log in after downtime, I’d go to the best camping spots and someone had already been there for 30 minutes. Hmmmm, could it be Camper Lindens?? hehehe
Looking forward to my second life.
September 19th, 2007 at 10:22 AM
“Unable to connect to Second Life.
Despite our best efforts, something unexpected has gone wrong.
Please check http://www.secondlife.com/status
to see if there is a known problem with the service.”
I already know this message by heart.
September 19th, 2007 at 10:22 AM
I’m just guessing, but would it stand to reason that if you left your SL person in one of the regions that is out, wouldn’t it then cause you not to be able to log in?
That’s just my guess. . .
September 19th, 2007 at 10:22 AM
several [ˈsevrəl] adjective - (used with count nouns) of an indefinite number more than 2 or 3 but not many
800??
September 19th, 2007 at 10:22 AM
Damn, and I was going to try and use my crappy 9 year old laptop to play second life. I can’t seem to log in. D:>
September 19th, 2007 at 10:23 AM
You Could Not Connect To Second Life. Despite Our Best Efforts Something Unexpected Has Gone Wrong…… Can you Hurry Up And Make SL Open Source Please, sooo many people want to help out and fix things on here!
MAKE SL OPEN SOURCE!
September 19th, 2007 at 10:23 AM
..chanting.. love updates love updates lovvve updates
now if i can only get online to see what got fixed, what got messed up, what is still ssdd..
September 19th, 2007 at 10:23 AM
Do you think that restarting the PC could make the Login work on?
September 19th, 2007 at 10:23 AM
about 7000 pepl online now . Whee is region succes to connect ?
September 19th, 2007 at 10:23 AM
hmmmmm i am not on and i am not a happy bunny!!!!!!
September 19th, 2007 at 10:24 AM
Hmmmm. 5% =1/20 = 800 sims. 20×800 = 16,000 sims. 40,000 concurrent users, usually mobbing in groups of 5-50… That’s a lot of empty land. Small wonder they’re changing focus and stopped new land sales.
September 19th, 2007 at 10:24 AM
I can’t login!!
September 19th, 2007 at 10:25 AM
If the grid is online than how can 800 sims not be online … 5% of the grid offline means the grid is not online. if something if compleatly black with exception to 5% of it being white than IT’S NOT BLACK!!! Thus if the grid is only with exception to 5% of it being offline then one might conclude that is not online …
second concern… why is it that when I am disconnected for server mantainance that when the grid comes back up with exception of a few servers … The server is disconnected from is always one of these affected servers??? This doesn’t seem to be in agreement with the laws of probability…
(suspicion) the whole grid is still offline but LL is announcing that is is online to distract the users from sitting and posting to the blog.
September 19th, 2007 at 10:25 AM
Geez… You guys need to chill.. The lindens are doing the best they can.. I mean, c’mon, without them, there wouldn’t be a second life at all..
September 19th, 2007 at 10:25 AM
Can Not log in. Why??? I tryed three times.
September 19th, 2007 at 10:25 AM
#33: “You Could Not Connect To Second Life. Despite Our Best Efforts Something Unexpected Has Gone Wrong…… Can you Hurry Up And Make SL Open Source Please, sooo many people want to help out and fix things on here!
MAKE SL OPEN SOURCE!”
uhm…it already is? little guy called nicholaz…
September 19th, 2007 at 10:25 AM
what is going on, every time there is an outage i cant logon for at least an hour. must be letting all the Americans on first lol
September 19th, 2007 at 10:25 AM
lol… well i thought i’d relog to try get my shape to normal now im getting the “You Could Not Connect To Second Life. Despite Our Best Efforts Something Unexpected Has Gone Wrong……” error also. Go figure
September 19th, 2007 at 10:26 AM
@36 why not happy
September 19th, 2007 at 10:26 AM
yahoo… I’m in
September 19th, 2007 at 10:26 AM
STOP crying. sheesh, YOU all try to run this game site and see if you can do any better! THANK YOU SL FOR ALL THAT YOU DO
September 19th, 2007 at 10:26 AM
Here’s a thought…why not have a way to communicate with your SL friends through the SL website? Like IM?? Whether they are on the grid or not. That allows us to communicate with our SL friends anytime!
September 19th, 2007 at 10:26 AM
*knocks on the door*
Hey guys, we cant log in
I would say this in pirate but my translator is in-world and something is blocking the door *sobs*
September 19th, 2007 at 10:26 AM
One last comment from me, it says l”ogin. second life may appear frozen.” Could it really be frozen!?
September 19th, 2007 at 10:26 AM
still not on…!!!!!!!!!!
September 19th, 2007 at 10:27 AM
Arr, I logged in but me home is on resolution 124×108 or something, Arr!
September 19th, 2007 at 10:27 AM
I think everyone saw this coming i mean its LL’s. LOL
September 19th, 2007 at 10:27 AM
I cant log in either…this sux!
September 19th, 2007 at 10:27 AM
As above…sheesh people give it time
September 19th, 2007 at 10:27 AM
6 hours to wait … and when we try to log on ====> “please contact support”
This is a really great maintenance today !!
SL was working good yesterday !! -_-’
September 19th, 2007 at 10:27 AM
wait a few hours till the mad rush is over, and I’m sure you’ll get in (I’ve been on for 20 min or so nyahnyah :p )
September 19th, 2007 at 10:28 AM
me either lol
September 19th, 2007 at 10:28 AM
Hmmm there at it again are they. I spend alot of money in this game so if I were linden I would fix this so called “outage”
September 19th, 2007 at 10:28 AM
just wait….
September 19th, 2007 at 10:28 AM
YOUHOU GUYS …. Still playing in your bathtubs???????
Long past 10am PDT ….
Can t login … LOL … and NO NO capslock …. or anything else
New English Terminology … SEVERAL ???? (approx 800 ) ahum … In human english several means 2 or more ….
Like i feared …. again an outage for niggle, zero and am sorry to say that ….
When tell me when …
September 19th, 2007 at 10:28 AM
Give me a clue name some I can log on to.
September 19th, 2007 at 10:29 AM
How do we get this client viewer from Nicholas?
PLEASE somebody tell me before I get stuck with the crummy voice viewer!
September 19th, 2007 at 10:29 AM
i am realy ticked iam in south africa and realy wish to get on
i hope i can soon
September 19th, 2007 at 10:30 AM
gotta love it games BORKED AGAIN! prays for the day when you guys actually really truely fix something
September 19th, 2007 at 10:30 AM
Can Linden labs not tell us what regions ARE active so we can log on instead of trying to guess??????
September 19th, 2007 at 10:30 AM
One thing people complaining to LL about not being able to login need to realize…. The login servers are being pounded heavily with everyone trying to login at the same time. This happens with alot of games after maintenance periods depending on their user base not really LL’s fault it just happens….
September 19th, 2007 at 10:30 AM
hailing from Finland and not getting online. still not. but dont fret. its only sl.
September 19th, 2007 at 10:30 AM
arrr the blasted game is still blunderin under the sea
September 19th, 2007 at 10:30 AM
Waitin’ around,eager t’ be aft an’ play wi’ me toys.Keep up th’ good work Linden swabbies!
September 19th, 2007 at 10:30 AM
@44 If you have managed to log in why are you here? Maybe thats why those of us with stuff to actualy do in world can’t get in!
September 19th, 2007 at 10:31 AM
Agreed @ 49
September 19th, 2007 at 10:31 AM
good grief people,
can you tell me one website anywhere that would be running at full speed if 40,000+ all looged in to it at the same time,the login servers have to check your details and use the information, 40,000 x a few milliseconds is a lot of time, even at the speed of light :-),
Be patient.
September 19th, 2007 at 10:31 AM
aye! despit me best effots, no can git past theirs ‘best efforts’ !
September 19th, 2007 at 10:32 AM
boredom more than anything else, nobody is on yet, so nobody to hang out with lol
September 19th, 2007 at 10:32 AM
Relax…
Breath in…. hold…. breath out.
Rinse and repeat.
How many thousands of people are all trying to log in at once? Even the best class five servers in the world can only do so much.
September 19th, 2007 at 10:32 AM
Dam sweet your really rude …… If i ran this game i wouldnt even let u play ………. rudey !!!
September 19th, 2007 at 10:32 AM
@ 49 BS!!!! Then need a new wheel for the hamster !!!!
September 19th, 2007 at 10:32 AM
whoops just got on to botanybay
September 19th, 2007 at 10:33 AM
Online now
September 19th, 2007 at 10:33 AM
Geez, give them som time to work it out… keep in mind this is free to use, so go whine somewhere else - most people (99%) arent really interested in it! :/
September 19th, 2007 at 10:33 AM
What does a girl have to do to get on!?! Still no love with the new update and it hangs on the logging in screen.
Apparently when it says “Logging in. Second life may appear frozen. Please Wait” they weren’t kidding. If it could appear any more frozen my nipples would start getting hard!
September 19th, 2007 at 10:34 AM
Arrrh Arrrh - No log in for me either
BTW Lindens me hearties 10am SLT (or Pacific time) is not 17.00 hrs GMT we’re still on daylight saving here! Sat here on the poop deck trying to log in until I spotted the mistake! It’s the gang plank for you lot!!!
September 19th, 2007 at 10:34 AM
Damm still cant logon whats going on?????
September 19th, 2007 at 10:34 AM
I’m online, but looks like my sim is one of the “several” down….
September 19th, 2007 at 10:34 AM
Come on guys!!!
Log in the Vendiagroom region.
I’m here ate 35min trying to log in!!!!!!!!
September 19th, 2007 at 10:35 AM
NOTICE: Several regions offline following outage, work in progress… europe regions me being one of them and i bet with all my l$ that my region will be the last one back up running……..oh by the way i have only 2l$.
September 19th, 2007 at 10:35 AM
“How many thousands of people are all trying to log in at once? Even the best class five servers in the world can only do so much.”
Hum, what about Yahoo, Google….class 5?
September 19th, 2007 at 10:35 AM
I’M IN! YAYYYYYYYY!
September 19th, 2007 at 10:36 AM
For me it’s OK!!
I’m logged in since 20 mins
September 19th, 2007 at 10:36 AM
Ahh at last some information!
Unable to connect to Second Life
Despite our best efforts, something unexpected has gone wrong.
Please check http://www.secondlife.com/status
to se if there is a known problem with the service.
I think that we all know there is a problem, just do our little Linden friends know what it is and how to fix it!?!? That is the question!
September 19th, 2007 at 10:36 AM
why bother reopening the grid when you KNOW some of it dont work?
September 19th, 2007 at 10:37 AM
Nope, Europe works… LOL
September 19th, 2007 at 10:37 AM
excuses for bad managment!!!
September 19th, 2007 at 10:38 AM
I’d be interested to know what percentage of regions remain offline.
As for the comments on logging in, Linden has plenty of servers compared to the numbers of users. They have a much better ratio of user to server ratio than many other virtual worlds as far as I have heard.
September 19th, 2007 at 10:38 AM
1:36 EST and I cannot even log on. I know there are certain regions out, but the logon is effed up so it doesn’t really matter, eh?
September 19th, 2007 at 10:38 AM
If whatever the updates are help Second Life play nice with Vista, I can put up with a little delay. If I still get the same crappy attitude between them, heads will roll.
And by the way… instead of making us all flag every sex ball and strap on, how about more effort on keeping the kids out. There has got to be somewhere, in some world, that is a place for adults and second life is supposed to be it. Where the heck are their parents… they are the ones who are ultimately responsable.
And no, I will not flag anything. My land is mine, and it’s private as is what I choose to do there with other consenting adults.
September 19th, 2007 at 10:39 AM
How about a list of the regions down so we can try to log in elsewhere?
September 19th, 2007 at 10:40 AM
got online after 20 minutes rezzed crashed sounds the same to me
September 19th, 2007 at 10:40 AM
@58 - it IS 17:00 GMT, it’s just that the UK isn’t running on GMT right now, it’s running on BST. It doesn’t change what GMT is!
Anyway, other than that, I’m filling time until I manage to log on… 15,000 have managed it so far…
September 19th, 2007 at 10:40 AM
Lovely….I still can’t get in…and I’m bored. >.<
September 19th, 2007 at 10:41 AM
Never seemed to recover from the last planned outage. I wonder how long it will be before things are moving along swimmingly again
September 19th, 2007 at 10:42 AM
Race ya!
September 19th, 2007 at 10:42 AM
@52 for some of us logging on and staying on are a way of (second) life its just after a few hours of LL tinkering nothing seems to of changed