[RESOLVED] Login issues

Sunday, August 19th, 2007 at 10:20 AM by: Lotte Linden

[10:50 AM PDT 08/19/07]

The issues have been resolved.

We’re sorry for the interruption of your sunday! Thank you for your patience.

[10:20 AM PDT 08/19/07]

We are experiencing issues with logins, teleports and search related services failing. Our Ops team is investigating the issue at the moment.

We will keep you posted.

204 Responses to “[RESOLVED] Login issues”

  1. 1 Jana Kamachi Says:

    Good job, you caught that right away. Usually have to wait half an hour for any mention of an issue.

  2. 2 damet neumann Says:

    thanks nice to see someone noticed :P

  3. 3 Luca Vasilopita Says:

    Glad you caught this. I’ve only just started having this issue about 30 minutes ago. Hope you get it solved soon. A repeat of yesterday’s timely technical support would be awesome.

  4. 4 Spikez Stine Says:

    Ah, fantastic! I noticed that a while ago. Glad to hear the Ops team is working on it. :)

    ~Spikez Stine

  5. 5 Marty Gausman Says:

    not again lmao

  6. 6 HatHead Rickenbacker Says:

    best be turning off the comments today :D

  7. 7 Celina Kamachi Says:

    Glad too - just try to log on after a quick log off for 30 minutes now, hope it works soon again.

  8. 8 Chasy Furse Says:

    they forgot to tell us about the broken money transactions, rezzing objects, giving inventory.
    Anything left working? rofl

  9. 9 Digital Digital Says:

    Keep up the awesome work linden lab!

  10. 10 Matti Shan Says:

    To everybody who is currently missing me at the Sommerfest-Event on Apfelland: I have this problems too and hope that you Linden people will resolve this quickly. Thanks.

  11. 11 Mavromichali Szondi Says:

    Hmm it would appear that the episode yesterday was not fully resolved? A fair few people have been having random trouble with teleports for the last few hours, and others major lag/rezzing issues.

    I was doing fine up until animations just stopped working and after logging out I couldn’t log back in.

    Not a good weekend really for many. *sigh*

  12. 12 Drake Storaro Says:

    Fer Sure, who ever finally noticed it. I just wanted to give ya a huge thanks and a free hug, so here ya go. *Hugs*

    ‡Drake Storaro‡

  13. 13 Newchief Congrejo Says:

    yea luca it would be great when it is solved as quick as yesterday only difference plz make sure it doesnt repeat itself again :/

  14. 14 Jadyn Jurgis Says:

    This is becoming a habit really. I wonder if we will get a pro-rated bill? (not). I have only a limited time to play and this cuts into my time. sighs………….

  15. 15 Abi Laryukov Says:

    Seems there’s a problem with mornings for you guys! 10am - 10.30am is not a good time. Typical… the only time today I get chance to spend some quality time on SL and I can’t login! Well miffed!

  16. 16 Hpathe Boucher Says:

    I´m stuck in the loading page

  17. 17 Striker Roffo Says:

    While I appreciate the posting regarding “logins, teleports, and search related services failing”, I can’t help to mention that the problem is more systemic. There seems to be an inability to rez items, delete items and create anything that will have to access the databases.

    The problems continue to mount and it seems that everyday there are more issues. Please take the time and review the issues before calling the problem “Resolved”. Because if you don’t it will just pop up again and infurate all the residents even more.

  18. 18 Fonzy Says:

    At least its official and i don’t have to rip apart my hardware ;P

  19. 19 memory Says:

    +me cries i need my fix!!! lol:D sounds familiar from yesterday !!!

  20. 20 Hewitt Huet Says:

    What another problem? Nahhh. This must be the same blog entry that got posted twice from yesterday, by mistake. Everything’s great as long as I dont log in!!!

    =D

  21. 21 Hope Dreier Says:

    One wonders if there is anyone there who understands networking anymore. Really people this is unacceptable.

  22. 22 Ricardo Lewsey Says:

    And I just thought it was the UK having problems, and getting disconnected from the rest of the SL Universe. Thanks for being on top of the situation.

  23. 23 memory magellan Says:

    waaaaaaaaaah /me cries and wails

  24. 24 magiquemerlin Says:

    Is it me or is this “issue” occurring almost every day?
    Hard to believe it is a different issue every tome causing the same symptoms.

  25. 25 Naima aya Says:

    Login steel freezing, And problems with money transactions too.

  26. 26 Spikez Stine Says:

    LOL.

  27. 27 Nanami Kamachi Says:

    Blimey, all these issues, then some.

    I love SL, and support the support team, but please, these faults are getting worse with each passing month.

  28. 28 Chibi Says:

    Well, I’ve been getting issues yesturday or Havoc-reacking LAG, but it’s nice to see you guys doing something about issues

  29. 29 Fatima Lycia Says:

    Ech :c Oh well just get us back up asap please & ty :p

  30. 30 Luna Larsen Says:

    just login issues, tp and search ? lol. wow and you notice it just now ? well it is sunday sure nothing is working. that is not new ;-)
    so ops get up and fix it. good luck :-D

  31. 31 Shaka Taurog Says:

    Nice, coments are not “off” ;-)

    Should be a good idea to send an ingame notice to prevent people to buy some stuff ^^
    Hope the Ops team will resolve this issue once & for all (same issue we encounter yesterday)…

  32. 32 Titus Teichmann Says:

    Awesome…. That all I can come up with.

  33. 33 Kiia Koba Says:

    I have been having problems all day (past 8 hours) have crashed 7 times, couldnt tp, couldnt give inventory, couldnt move! and now cannot log in, Im very glad you noticed it.. please fix it quick, i have an event in 2 hours!!! xx

  34. 34 broads Lindbergh Says:

    the whole grids running slow logged out to see if any better now cant get back in , meltdown has arriveied

  35. 35 Isis Okelly Says:

    hmmmm wonders why the lindens did this time

  36. 36 FlipperPA Peregrine Says:

    I guess next weekend’s in-world portion of the SLCC is going to be quite an adventure. Yay.

  37. 37 Niobe Capalini Says:

    What’s new? Seems like just another day in sl…. Wondering what has been working on the last sheduled downtime, to me it seems like nothing changed.

  38. 38 Enola Lunasea Says:

    Aye I noticed some issues earlier myself. Also my issues with my clothing disappearing again started happening again, so now I can tell something might be up if it happens again :). Usually if my clothes start having a hard time showing when I’ve got them on, I expect a few other issues will soon follow :). LOL.

    You all are doing a great and wonderful job, keep up the work!!!

  39. 39 GC Continental Says:

    I finally got in only to be told that I was being logged out because I was attempting to log in from another location. Um.. isn’t that done by IP? It only happens when I gots login issues like the one posted above ;)

    Still fightin’ it. I’m only trying to get voice to work :(

  40. 40 LinXoa Yue Says:

    My opinion is that u have a new version of the malware virus, possibly another more virulent strain of virus.
    Basically as soon as SL began having issues more than a week ago, my computer also killed multiple viruses.
    How is this relevant? The only program running in my pc is Second Life and of course the windows operating software. No other programs installed, no trial software, nothing outside of security software.
    My Firewall stting are extremely cautious and nothing penetrates without explicit permission from myself only.
    The dates, times, and severity honestly preclude the assumption something else is attacking my hardware.
    Please investigate as EVERY time I run Second Life Software I am besieged with warnings about this or that virus.
    Kill the infection and SL will Live again. :)

  41. 41 Jasemin Beerbaum Says:

    Oh thats great… no one day without problems…thank you LindenLabs… its time to give money back for the month

  42. 42 Lindens need Hugs! Says:

    anyone else get tired of this? come on this is like da ja vu….. or actually its more like GROUNDHOG DAY!!

  43. 43 Flyleadzbak Tomorrow Says:

    And there was me just about to do a full reboot on my laptop….Im new and a bit dumb. I want freebies so hurry up and get me back in

  44. 44 Maura Beresford Says:

    Yeah, everything’s jacked up. Can’t receive money, Search is going in and out of funtionality, various regions are inaccessible, logins take for-freaking-ever, attachments not rezzing at all… oh, and I just got disconnected. I guess that last one is the only -good- thing that’s happened today in SL.

    I’m so pleased that I never paid any real money for this.

  45. 45 Cirdan Ultsch Says:

    Just can’t log in! I guess it’s going to be rl for a while, heh? :)

  46. 46 Kiia Koba Says:

    oh yer i forgot about voice not working as well…. have nearly thrown my pc out of the window several times today.. please dont make me do that!!!

  47. 47 Jasmin Marquez Says:

    Ya riiight Guys fix your damn asset…. Since weeks we are missing Objects, disapear from your Inventory or after rezed….. I do not care if someone can teleport - and I do not care if your Team works on it, cuse they work since over 6 month on it…. better would be if your Team get it done someday…..

  48. 48 Spikez Stine Says:

    Wow … lots of comments. :P

  49. 49 DreamAngel Flanagan Says:

    hmmm…for the past 2 weeks same problems??? Losing inventory and RL $ …and OH yeah almost forgot…NO one seems to care?

  50. 50 Uzul Says:

    My uneducated guess…SQL DB went tits up

  51. 51 Dana Vanmoer Says:

    broads Lindbergh Have been struggling like you all day and I thought usually a relog helps
    maybe it would be a good idea to warn those already inworld that there are log in problems so others don’t do as we did?
    what do you think lindens can you send a notice telling everyone if they log out they won’t get back in?

  52. 52 Teejay Vanbeeck Says:

    Ah great.. And another night wasted for building here :(

    My invent doesnt even want to load my items.. hope you’ll be fixing this soon.. it’s starting to get quite annoying all these problems again lately…

  53. 53 Valentyne Beaumont Says:

    I was thinking it was just me. I am glad to know its an all over problem and not just an operator problem. I hope it gets fixed soon I was in game and crashed and now can not get back in.

  54. 54 Polymetus Says:

    We’re experiencing severe problems as a consequence of these login problems. Please resolve them quickly, Linden.

  55. 55 Hope Dreier Says:

    I wonder exactly what the Viewer is doing while it’s waiting for login (Logging in. Second life may appear frozen. Please wait.)so that it consumes 99% of the CPU and there is almost no network traffic?

  56. 56 Damon Morris Says:

    And just when you think they couldn’t break sl more then it already was.

  57. 57 Brett Finsbury Says:

    wow and you can add that failure to rezz bug too. both a friend and I both lost shoes while trying to put the item on. both no copy. another lost a flight band luckly it was a copy. So be careful with the rezz thing folks.

  58. 58 Naima aya Says:

    ahhh, ok.. Just came back to say that I in. Nut Tp sometimes fail :(.. If u keep insist u can do it.

    See ya

  59. 59 Kira Says:

    just speechless……

  60. 60 Rick Marikh Says:

    Your ICT systems are childplay!

    GOOOOOGLE please buy SL today, this is Really crapp!!!

  61. 61 Marsha Auer Says:

    Hey There,
    Why did I first think, it could be a pc problem on my side??? ;-)
    Because it is not a Wednesday!
    Ok, so we bear with LL and hope the best.
    Has anybody some reading stuff? A good book or something?

  62. 62 Ciel Eilde Says:

    Gosh, I was waiting for this. I thought something was wrong with my Second Life or that there was something up with my connection. But this has definitely cleared things up. Sheesh~! Wish that these things would be put up more quickly, I reinstalled SL once and restarted my computer twice before this damned notice popped up.

    Oh well, glad it’s up now - hope it’s fixed soon. I want my SL fix~!

  63. 63 danica falta Says:

    I hope linden lab can get SL up fast i was stuck in the squatting position from a dance…i hope my character isnt still being seen by people at that one club! O_O!! please hurry!!! :p

  64. 64 Belial Zadeh Says:

    Oh c’mon everyone, stop moaning. It’s not like you pay for SL now is it?? Oh, wait a minute………………………..

  65. 65 Buster McNutter Says:

    i dream of a glorious weekend where i can sit online playing sl for 72 hours but it seems it will never come troo

  66. 66 Cindia Tomsen Says:

    waiting…………..

  67. 67 tupac choche Says:

    It is amazing to think that this - a commercial organization purportedly providing a platform for recreation and enterprise many depend upon - can be based on such flakey technology and held together by sticky tape and string… Not only that, but the we, the paying customers, actually put up with this?

  68. 68 Jaysn Says:

    I’m sick of all these issues i pay a LOT of money to you people and things like this keep happening :/ i think you should maybe hire some people who have been doing things like this longer so they dont keep breaking it i mean omg i have like 1/4 sim and its not very useable with all the lag and other issues -.- please fix these issues sighs

  69. 69 Gomez Bracken Says:

    LL - Why not just set up a cron job to post this blog entry every 24 hours?

  70. 70 DJSnowball Says:

    I Don´t can loggin me but it´s to long an wenn i come in i can´t transprot me to another place

  71. 71 Mazok Nishi Says:

    Aloha,

    Linden what hell are you doing ? Are you trying to kill the small still existing Buisness in SL ?

    Everyday a new Hazzard, False Bans … SIM Crashes as without any seeable reason, Billing Outages, Login outages, TP Errors ? How should be able to maintain a reliable Service if nothing works ?

    Did you have a serious Hacking Problem as mentioned some weeks a go ?

    Are you unable to maintain a stabil service ?

    What the Hell is the reason behind those ongoing Problems …

    There are three options : Human Fault, Exploiding, System inherent Faults … whats the cause of all those recent problems ?

    Somtimes i feel like you trying to Sabatage my Service o.O

  72. 72 dantheron heckroth Says:

    wow I just got on fine but when then all of a sudden,I couldn’t move,and then I noticed other people couldn’t…

    I have been having trouble logging in a couple times as well,and I talking is all f*cked up.lol

    Good Luck Ops Team XD

  73. 73 TS Allen Says:

    Glad the issue is being dealt with. Too bad the lag issue is never addressed at all. I mean really, Lag is listed in the bug reports as an issue to be reported, it is the single biggest issue that every resident every day, gets worse every day, causes countless problems, and gets zero attention. I’ll give dap to LL when the real problems in game are resoloved if ever they do.

  74. 74 Zaren Lightstone Says:

    So, if it’s a virus that’s causing the problems, LinXoa Yue, what do you say about my problems? I just logged in and was logged out after TPing home… and I’m on a Mac. This is another case of the grid flaking out, not a virus.

    Things haven’t been really stable since the power outages at the colo. I’m waiting for the day that LL finally says “Okay, we’re going to do a proper cold boot of the whole system to try and clean things up”.

  75. 75 TS Allen Says:

    it is the single biggest issue that effects every resident every day*

  76. 76 Zaren Lightstone Says:

    Mind you, I’ve been considering buying in as a premium member for a week or so now, but I can’t bring myself to drop the cash on it with the daily stability problems. I already lost over $200L in purchases that never made it to my inventory due to problems one night, so I’m not sure if spending real world money on the system is a god idea at this point.

  77. 77 Shadow P. Says:

    At least they’re working on it, I haven’t been able to log in for a while now…

  78. 78 Marsha Auer Says:

    got in again!! :-)

  79. 79 Joel Ra Says:

    ….

  80. 80 Pisces Extraordinaire Says:

    yes well why dont ppl try the beta site for a while its empty an running ok maybe take some pressure off main grid ?

  81. 81 Pisces Extraordinaire Says:

    ok i just go on anyways lol

  82. 82 Wilson Says:

    PAY FOR THIS CRAP??? oh, i did :(

  83. 83 Damascus Dagger Says:

    SL just seems to be getting more unstable. In the last 2 months.. i dont think there has been a stretch of 3 days where there hasnt been some kind of grid-wide issue.stop screwing soround with it with band aids and actually FIX THE DAMN THING!!!!!!!!!!.. we would all be a lot more responsive to a working grid than the duct taped world were now forced to endure.

  84. 84 JoeyMacaroni Vella Says:

    The solution is really pretty simple; close the books on membership. The system has OBVIOUSLY reached its its peak. I don’t think SL should allow anymore new accounts (including anymore ALTs) until the system is able to handle at least 250,000 simultaneous users; anything less and you’re just beating a dead horse. Regardless of how many millions have TRIED SL (apparently nearing 9 million) whats important is how many can function at one time on the system. It appears 35,000 is the top of that scale and anytime we go over that we start to see major problems. So, to summarize, SL is a pretty much a world with 40,000 people in it… period. Don’t expect things to get any better under the current conditions.

  85. 85 Athena Whizenhunt Says:

    of course there are log in and other issues, but I was wondering if other people were having a hard time or crashing when they tried to turn thier heads or rotate the camera. This has been happening for quite a while with me, so long that I have become used to it.
    I have been here a while and this didn’t used to happen, sometimes I notice little things like this that are degrading in SL, like the draw distance slowly going down.

  86. 86 Ceja Laval Says:

    So it’s just another normal weekend in SL where you can’t depend on anything working, or to put it another way, you can depend on one problem after another. For those of us with limited time to spend in SL during the week, the weekend used to be something to look forward to. Now every log-in instills a sense of dread, le alone the thought of experimenting with trying something new. Trying to help newbies how to do things? Every other sentence is “well, it SHOULD work this way”…

  87. 87 Pash0utlaw Oh Says:

    I have a dream! I have a dream, that one day I will come to my PC, click the SL link, and travel directly into SL. I have a dream, that one day I will use a landmark and be instantly teleported to my destination. I have a dream, that one day I will type a friend’s new character name into the search engine, and it will immediately give me all the possible combinations for that name so that I may find said friend without delay. I have a dream, that when I try to change my shirt, SL won’t leave me stark naked in front of strangers while giving me the “there’s already an attachment pending” message. I have a dream, that when I DO get logged in, or teleported, that I don’t end up looking like some bald headed 6 year old who’s trying to wear big people clothes.

    Yes, Lindens, I have a dream…

  88. 88 Walther Kondrad Says:

    … ad don’t forget the rezzing items prob, the payment failures, the voice chat malfunctions, that horribly lag on some places and much more… If there will be a weekend someday, where SL runs stable, I will make a BIG mark on my calendar! Maybe somewhere in 2010?

  89. 89 Delgado Cinquetti Says:

    Comment unavailable at this time. Please try again later.

  90. 90 Gracie Foden Says:

    Glad all are aware of this and looking forward to smooth improvements on these issues.

    SL is fun.

  91. 91 Athena Whizenhunt Says:

    Oh, and scripted objects that do not show up in proper perspective or are otherwisw intermittent.

  92. 92 Butch Kappler Says:

    Funny.. my SL’s been running fine the past two-three days.. granted it’s rare that I can go a couple hours without SL messing up.. in either case.. and I can’t believe I’m saying this.. but LL might in fact be improving.. slowly though it may be.. I look forward to seeing LL fix the ‘oops our premature release of voice is causing a wreck on our system’ issue

  93. 93 Gracie Foden Says:

    Oh yes! It will be nice to not end up naked in public due to clothes rezzing on their own without my permission LOL!!! :) :) :) :)

  94. 94 Miyushu Babii Says:

    I LOVE SL !!!! It is part of my RL now…despite what anyone says…it does become part of one’s RL….that said….

    I send nothing but good ” IT healing” energy to all the hard working individuals, who diligently do their best, to keep SL running smoothly, so that my “lives” are complete.

    And although, on occasion, technology fails us…it gives me the opportunity to go clean my bathroom.

  95. 95 Jasmin Marquez Says:

    Well Guys you might send me one of your Team Members, since 2 hours I replace items to my customers, getting replacements from other store owners. Disconnected each 4 minutes cuse of a bad stream connection… I dont think so ! Login takes up to 8 minutes and hey finaly after 2 years of Second Life, the client reset itself cuse of my new system settings ? I don’t know whatcha doin but that isnt work at all….. Get this fixed otherwise you could just close your grid in some weeks, alot of people already leaving, or start to replace money and items since its not our fault…..

    And do not tell me with each report I send, please visit us at our office…..since its always empty . I have a office too, you might meet me there next time lol

  96. 96 PW Says:

    Thank you LL!

  97. 97 Renee Faulds Says:

    Wow they have a office…let me search for it………

  98. 98 sammy Says:

    This is totaly WACK!

    i make an account and i cant log on!

  99. 99 Johnny Rambler Says:

    /me scoots in here before the comments get turned turned off.

    *sighs*…I’ve become numb to all this each weekend.

  100. 100 Tega Demina Says:

    Since last night my fucking inventory has been missing….it would be nice to see it replaced….grrrrr…….

  101. 101 Threshin Barnett Says:

    Thank you for getting the log-ins taken care of…
    ..but…

    Please, please stop using the word “resolved”. Find a word that means the same thing if you have to, but “resolved” has become the equivalent of “brace yourselves cause things are really about to get bad.”

    lol Okay, done whining. Thanks again :D hugs

  102. 102 GC Continental Says:

    @32: Gracie - TP to my place next?

    >;P““

  103. 103 sweety basevi Says:

    are we sure it’s back up? I keep trying and either get the lovely crash notice, or, just for fun, site is being reset

  104. 104 The XO Says:

    C’mon guys, pull it together now! Especially after me saying how well it had been, now it goes to poop :-(

    And you’d also better pull your finger out LL, the Chinese version of SL - Hipihi is now in beta! Yes Lindens, the Chinese are coming…. better be ready!

  105. 105 Despil Korobase Says:

    You mean solved as in TP not working then getting stuck?

  106. 106 Xen Akula Says:

    @ #28

    Yes, I have also been experiencing those same issues. Especially the crashing and/or freezes when simply truning my avie to a different direction/view.

    I also agree that overall things in-world have become noticeably worse lately. Even when things are supposed to be working.

  107. 107 Marianne McCann Says:

    Login issues seem to be returning @ 11:30 pm SLT.

  108. 108 Ann Otoole Says:

    @25 - they would have to know what cron is to do that. not likely.

    weekends are high commerce periods. how utterly stupid that LL is not fully staffed on the weekends. yes thats right. you built this and now you have to support it. that means the people propping it up all week will have no life and must work 7 days a week. or you can hire some people smarter than you to fix it and help share the load and you can have a true 24*7 operation.

    overall looks like some of those ideas you had just are not working out. voice for sure. the grid is consistently dead since you shoved that garbage on the population that didn’t want or need it. just keep right on doing as you please. your the smartest babies in the world. your mommies tell you that daily.

  109. 109 Alexandra Rucker Says:

    You know, if things were actually RESOLVED when it was -posted- as resolved it would make our lives a lot easier…. and you’d get a LOT LESS complaints!

  110. 110 Aleen Torok Says:

    I cant login now!

  111. 111 Polymetus Says:

    Truly, Linden, weekends don’t exist in cyberspace. Or internationally for that matter, on a 24 hour clock. And I must agree, resolved doesn’t mean what you use it for. “repaired, for now”, would be better.

    But thanks anyway….

  112. 112 Jonnyfx Pontchartrain Says:

    Doesn’t seem to be resolved for me, either.

  113. 113 hanzoh Says:

    Still having problems logging in, and slow response from server (editing an object to see contents taking more than 10 minutes)

  114. 114 Polymetus Says:

    Or how about “We’ve applied, yet another, temporary patch”? If you were more honest with us, we might be more compassionate with you!

  115. 115 Dirk Felix Says:

    Gee, this looks so familiar, same bugs different week. Is this how engeineering keeps their jobs? Build upon a fataly flawed platform so the can fix the same bug - not once, not twice, but forever?

    Class 5 SIM for sale ;)

  116. 116 Kody Garrigus Says:

    mine as well…..I can’t log in at all

  117. 117 Umbra Lunardi Says:

    It seems to me that when someone like Ann CONSISTENTLY posts such woeful complaints that these people must be HATING every second of their SL experience, which leads me to wonder: if its SO BAD, why do you persist?????

    Its flawed, its growing in some interesting directions, not everyone likes what SL is becoming, get over it.

  118. 118 Nulflux Negulesco Says:

    Hmm… my last comment is not appearing and it says that I’m trying to post a duplicate entry. Something is not working right here.

  119. 119 Jaydee Unknown Says:

    @45 Umbra.
    Some of these people have $1,000’s USD invested in SL. They can bitch all they want. They are paying for the people that don’t invest in SL.

    Things are not well at Burnt Toast sim. Things are lagging very very badly. Can’t even move.

  120. 120 Nulflux Negulesco Says:

    Sadly, I think the evil Float monster rears its ugly head again… Want proof floats are borked? Try this code:

    float bad_float = 1234567890.0987654321;
    vector bad_vector = ;

    The return values of these code statements when using llSay() are as follows:

    Bad Float? = 1234567936.000000
    Bad Vector? =

    Someone want to tell me how 1234567890.0987654321 becomes 1234567936.000000?

  121. 121 Nulflux Negulesco Says:

    Sorry it borked the vector it was supposed to be 1234567936.000000,1234567936.000000,1234567936.000000

  122. 122 Skylar Says:

    Well I still cant log in …. ugh

  123. 123 Eon Peterson Says:

    On the topic of things being ‘Resolved’, I’ve had a number over the last year, but i thought i would share with you the one I had last week.

    Went to Support Inworld Chat, got answered immediately with “What can i help you with today?” “Great”, I thought. Told the Linden my problem: large parts of my house were missing plus parts of furniture. Waited….. and waited, and then after an hour I said I was losing patience… still nothing and then the session was ended.

    Well next day I received an email saying Problem Resolved. I read it, and couldn’t believe it.. lol. I’ve pasted it in below, but left the Linden gentleman’s name off to save his blushes and hope in so doing I’ll get better treatment next time…

    “We have solved your issue

    Solution: I apologize for the delay, unfortunately my internet connection has been having problems that causes Live Chats to frequently be dropped.

    Regards,

    (Name )”

    And that is all there was!

  124. 124 Zan Beck Says:

    If it’s fixed then I must be the only one who is still unable to connect…Booger SL hates me

  125. 125 Me Says:

    This is NOT resolved!!!

    I had my sister buy some of my new items to see if perms were set right - but she didn’t receive a single item (tried about 5 times, she bought copies of itmes, contents of items…), even though she was fully charged and I was paid… I’m sitting right next to her so I could watch it.

    She even received following message once:

    ‘Buy object failed because you don’t have enough L$’

    Of course that is not true and her balance showed correctly.

    So please, go back to work AND post it on the blog so everyone knows - I can’t stay at my shop all night long just to make sure nobody pays for anything that they won’t recieve anyway….

  126. 126 sylvie matova Says:

    Anyonce else been having dreadful packet loss the past week or so?

    Myself and friends in the UK have been seeing up to 216%.. no that’s not a typo, and 50% is very common.

    Symptons are seeing conversations completely out of sequence.
    Delays of up to 8 minutes in receiving what someone said can cause terrible problems and misunderstandings.

  127. 127 Kiia Koba Says:

    This is NOT resolved.. I have just crashed AGAIN!!! pleasedo not say an issue is reolved unless it is resolved.. just say.. its getting there or something!! i cant tp or move again.. grrrrrr im now missing het event i have sepnt all week planning and 1000’s of Lindons on.. NOT HAPPY

  128. 128 jenn luke Says:

    getting dns errors now yet i can log into the web site

  129. 129 Vivienne Says:

    They should have the guts and stand up and say: “Sorry, folks, we messed it up with a lousy server side 1.18 release. We apologise for that and will refund your premium accounts fpr three weeks of pain. 1.19 will fix stability, if not, we will stall any charging.”

    But they won´t. And some day there wll be no premiums left to be refunded at all. Only a few thousand poseballhopping kids and some despaired corporations trying to sell bubblegum to the kids.

  130. 130 Slartibartfast Magicthise Says:

    Several definitions for “RESOLVED” from dictionary.com:

    1. to come to a definite or earnest decision about; determine (to do something): I have resolved that I shall live to the full.
    2. to separate into constituent or elementary parts; break up; cause or disintegrate (usually fol. by into).
    3. to reduce or convert by, or as by, breaking up or disintegration (usually fol. by to or into).
    4. to convert or transform by any process (often used reflexively).
    5. to reduce by mental analysis (often fol. by into).
    6. to settle, determine, or state formally in a vote or resolution, as of a deliberative assembly.
    7. to deal with (a question, a matter of uncertainty, etc.) conclusively; settle; solve: to resolve the question before the board.
    8. to clear away or dispel (doubts, fears, etc.); answer: to resolve any doubts we may have had.
    9. Chemistry. to separate (a racemic mixture) into optically active components.
    10. Music. to cause (a voice part or the harmony as a whole) to progress from a dissonance to a consonance.
    11. Optics. to separate and make visible the individual parts of (an image); distinguish between.
    12. Medicine/Medical. to cause (swellings, inflammation, etc.) to disappear without suppuration.
    –verb (used without object)
    13. to come to a determination; make up one’s mind; determine (often fol. by on or upon): to resolve on a plan of action.
    14. to break up or disintegrate.
    15. to be reduced or changed by breaking up or otherwise (usually fol. by to or into).

    You are probably using definitions 1 and/or 7.

    Although some might believe you’