[RESOLVED] San Francisco Power Outages and Stipend Payment Delays
Tuesday, July 24th, 2007 at 2:37 PM by: Frontier LindenThis afternoon power outages in San Francisco have been affecting our offices and local co-location facilities causing widespread grid issues. Residents may be unable to login and experience other in-world issues. Our Support Portal and billing phone lines may also be down during this time.
We are also aware of delays in payments of group dividends and weekly stipends. While we believe most payments should be completed by this point, further research into the state of stipends and dividends has been delayed by the power outages.
[RESOLVED 6:15pm] The remaining offline regions are now back up and running, this issue is resolved!
Thank you for your continued patience and have a nice day!
[UPDATE 3:10pm] While our Ops team works to return the Grid to health, we have disabled some features on the Second Life website. Please check back here for the latest updates as they become available.
[UPDATE 3:48pm] Logins have been disabled temporarily as we continue to work on the Grid.
[UPDATE 4:27pm] Residents who are still logged in are advised to avoid making transactions of any sort for the time being.
[UPDATE 5:48pm] The Grid is open and registrations have been turned back on! Servers at one of our co-location facilities remain offline, we are working to bring them back online as soon as possible. It is now safe to make in-world transactions.
July 24th, 2007 at 2:52 PM
/me gets in my F-250 and drives to Linden Labs to give them a generator… Maybe just maybe this will speed up the process :).
July 24th, 2007 at 2:53 PM
we are unable to login… any idea when it will be back up?
July 24th, 2007 at 2:53 PM
I guess that is why the grid is down, then.
July 24th, 2007 at 2:54 PM
I would think the kind of money Linden Labs is making would pay for real good UPS systems…
July 24th, 2007 at 2:54 PM
oh dear! what exactly is the reason for these power outages please?
July 24th, 2007 at 2:55 PM
there website is still up. also more then 1 login server would help too and fix the havok phsyics engines on the class 2 server. ty
July 24th, 2007 at 2:55 PM
Oh, you said that in the entry.
*Slaps head*
It seems that when I was uploading, I lost 20L$ and got no textures before this issue.
July 24th, 2007 at 2:55 PM
peeps need all the batteries for their headsets for voice chat.
July 24th, 2007 at 2:56 PM
strike thet i saw the article, its a mystery
July 24th, 2007 at 2:56 PM
I believe the power outages are located on the SF link on the blog site. 20,000 persons are out because some type of explosion or soemthing.
July 24th, 2007 at 2:56 PM
Yeah, I have been trying to login for 20mins, and it just keeps saying something about DNS not being able to connect… I don’t even know what DNS means, I was on earlier without an issues.
July 24th, 2007 at 2:56 PM
20000 effected
July 24th, 2007 at 2:57 PM
Well, it’s the flooding, of course.
No, wait - the flooding’s over here in the UK. Unless LL are running the grid on rackboxes from Fasthosts …
July 24th, 2007 at 2:57 PM
So thats why I’m trapped in the butt ugly ruth shape >_>
July 24th, 2007 at 2:57 PM
Yeah, Im getting a “cannot resolve DNS” error. Website is reachable though obviously.
July 24th, 2007 at 2:57 PM
sort of hard to buy after a downtime for “database maintenance”. there have been weird problems of a unreproducible nature since the last update. i don’t think “icehouse” is working out too well.
how about this:
anytime anyone does anything via icehouse Linden Research posts a blog notice so we will know what they did and why. this way we can start correlating the defects to the hacking the devs are slipping in randomly without any testing whatsoever.
July 24th, 2007 at 2:57 PM
DNS is the IP/Host Name that secondlife connects to.. like http://secondlife.com is would go to where secondlife website is hosted ,, or somthing like that..
July 24th, 2007 at 2:57 PM
…….. too bad. hope it can be resolved soon! trying to login for 40 minutes now..:( I get some DNS error message
July 24th, 2007 at 2:57 PM
As a comment to Muli Basiat, I believe that UPS systems comes second with respect to bug fixing and human resources. We can afford a few hours of SL holidays sometimes
July 24th, 2007 at 2:57 PM
20,000 SF residents are without power at the moment and other major websites are down (craigslist, netflix)
It’s reported that 6 back to back outages has hit the SOMA area.
July 24th, 2007 at 2:57 PM
I agree with Muli although sometimes things happen which are beyond anyones control.. I wish they would hurry up and fix it. :/
July 24th, 2007 at 2:57 PM
DNS = Domain Name Service
July 24th, 2007 at 2:58 PM
Yes an Disel or similar UPS would help
July 24th, 2007 at 2:58 PM
I was in (teen grid region) Scarborough, and I got logged out. I cannot log in. It’s been around an hour since I crashed.
July 24th, 2007 at 2:58 PM
DNS is the domain name server… basically the naming-findy-thingy. (I don’t know how to express in non-technically.) It basically means that it can’t find a server to connect to (ie. it has no power) and therefore the grid is down.
July 24th, 2007 at 2:59 PM
No UPS’s? No backup generators? Is this a data center or a garage? The DC I worked in was 24 hour monitored, had redundant UPS systems, and 2 backup generators, wtf is wrong with you Lindens? Where does the money go? Why don’t you have a secondary route setup for issues like this? Seriously, none of you seem to be able to handle BASIC networking, let alone coding. Pull the plug and sell.
July 24th, 2007 at 2:59 PM
I went down in california around this time was not sure what the issue was..im 75 miles south of San Francisco im assuming im part of that grid as well
July 24th, 2007 at 2:59 PM
i cant get on here too (germany) i was online till a few minutes ago and the grid was NOT offline i was online from 4 hours ago till 5 min ago cos im crasht -.- and lindens tells the grid is down!?!? for what do we pay here? as i was inworld i sent an objekt to a friend now its not in my inventory anymore and my friend has that objekt not too… its lost or what!? sl wont load as i was inworld i looked like a girl lol - i could not rez objekts anywhere not even on my own land… now i can not login anymore… like said before THE GRID IS NOT DOWN AND IT WASNT DOWN THE WHOLE TIME
LL DO SOMETHING
July 24th, 2007 at 2:59 PM
nice how some of you all blame sl for poweroutages in SF.
GET A LIFE AND QUIT BLAMING EVERYTHING ON THE LINDENS
July 24th, 2007 at 2:59 PM
grid is now offline on the midwest. so ok. I can wait only a few. please use the other datacenter and shunt it to that one.
July 24th, 2007 at 2:59 PM
Geeeezzzz, a powerful UPS could bring some solution maybe ??? LOL
July 24th, 2007 at 2:59 PM
Does this explain the inability to log on to the network. Have tried for 30 minutes and it won’t logon. Have talked to others in email and they are having the same issue.
WTF.
Hello?
July 24th, 2007 at 3:00 PM
Oh, finally got round to telling us then, I have been trying to get back on for what seems hours, perhaps a little prompter information would have saved me the bother of trying and I could have got on with some RL stuff instead.
1 out of 10 for speed of delivering info.
I guessed as much from the falling online figure each of the 20 or so times I tried to log in
Irate of Kent here *mumbles & grumbles as I P off to watch TV
July 24th, 2007 at 3:00 PM
Do you think we need to set up a support group to help us poor people live through the downtime? How to survive without Second Life or an hour!
July 24th, 2007 at 3:00 PM
San Francisco Chronicles
At least 20,000 without power in downtown S.F.
http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/07/24/BAG9NR67253.DTL&tsp=1
July 24th, 2007 at 3:00 PM
Agreed. Any company that is primarily IT related, or provides a service has a UPS system. Is it non functional? Overloaded? Why is this even an issue????
And considering that LL uses CoLo facilities or Hosted providers, is this not an LL issue but your Hosting company? If it is a hosted/CoLo situation, Isn’t their Level of Service kicking in here, this has to be a costly situation for them.
July 24th, 2007 at 3:00 PM
This is why I think of the world as a stupid place sometimes, GET SOLAR POWER BACKUP~ o.x
July 24th, 2007 at 3:00 PM
Are we not paying you enough to get generators? :/ I have to DJ line NOW and cannot get in. grrrrrr!
July 24th, 2007 at 3:00 PM
I think its high time the lindens adopt and army of rodents and squirrel like creatures for occasions like this, im sure a few 1000 rodent power generating running wheels would have come in handy right about now!
July 24th, 2007 at 3:01 PM
Oh is that why i can’t get logged in? Been trying for the last hour to get into SL. Any idea how much longer it will be before we are back online?
July 24th, 2007 at 3:01 PM
*sighs* well guess this gives me time to update profiles and stuff *shrugs* passes round some hot coco and cookies we maybe here for a while
July 24th, 2007 at 3:01 PM
Well i got patience and ima get on my tv and my ps3 and sit down and play while i wait for sl to get back up
July 24th, 2007 at 3:01 PM
When this happens, SHUT THE GRID DOWN!
I just lost inventory worth several thousand lindens, plus I can’t read my own notecards (I apparently don’t have permission)
If it isn’t going to work properly, don’t try to make it work at all!
July 24th, 2007 at 3:02 PM
Guys - chill, go outside. It’s nice out there this time of year. You may even find other people out there, and you can even talk to them - it’s just like SL!
If you’re really that upset about a little downtime that you kick and scream like a child, you need to reconnect with reality.
July 24th, 2007 at 3:02 PM
Anyways, I’m going to wait a little longer, or end up going to bed soon..
Hope everything gets sorted soon ^_^ and crack them torches out
July 24th, 2007 at 3:02 PM
Its funny how you get used to it, and after a while it becomes the norm…Why should we expect any different..
July 24th, 2007 at 3:02 PM
What is up with San Fransisco lately? Power outages every other day? Come on! That should not throw half the world off the grid! If I do not get back online before my hubby does he will be forever falling out of the sky since I just removed my house before bouncing!
July 24th, 2007 at 3:03 PM
How powerful a UPS do you expect them to get? It’s not like power outages are an everyday occurrence. They’ve probably got a UPS system to help them down the servers safely in case of emergency, not one that’s going to keep all systems running for hours.
July 24th, 2007 at 3:03 PM
Great, great, great…to the downtimes comes now additional “Out.Times”, well…..should be fine, when 2057 the things work proper at least, cos thats the year i die, maybe i get some stable days then with SL. And more important maybe is, that most of the ppl not do login just for fun also for work…make them soon an offer, how to ease the pain of those “workers” that dont earn a sh…. at that time…would be interesting, to take all those Lindendollar together and see what “missing lindens” all those ppl have…thanks for not noticing that isssue.
Capt. Jack T. Sparrow of SL (drunk, so a lil bit more moderate on that f…problems you always have somehow)
July 24th, 2007 at 3:03 PM
ok well if a power outage takes a global system down its time to find new management. this is bs. no redundancy? give me a break. there has been plenty of money for backups and good engineering.
maybe linden research needs to get out of a disaster prone geographical area. its just stupid to be there in the first place if your running a global system with a single main failure point.
July 24th, 2007 at 3:03 PM
This is making me quiet angry this happens about every week!!! for one of the top game in the WORLD with 7 MILLION people it shouldn’t do this. I’m just saying it shouldn’t be doing this and I know I’m not the only one complaining. Hope to see the Grid up soon. Good Day
July 24th, 2007 at 3:03 PM
Any idea when the grid will be back online. No1 wonder Second Life been going really slow today.
July 24th, 2007 at 3:03 PM
But when it’s going to be fixed !??? I’ve been trying, no sucess…
July 24th, 2007 at 3:03 PM
Pardon, I don’t mean this to sound like a rant, but who negotiates your colo contract? 5 years ago, when negotiating a colo contract, we made sure that the facility had UPS, generators, fuel, fuel contracts, etc. to last on their own resources for 5 days, indefinitely if their supply contracts held.
Now, it may be that something outside your colo facility went down - someone else’s router, for example, but we negotiated multiple backbone connections to ensure that wouldn’t occur.
Gentleman, you are a big business, hundreds of servers, if not thousands. You need to be professional about this and act like a professional company. You need to learn from your predecessors, not try to invent everything yourselves - including expertise in mundane things like this.
July 24th, 2007 at 3:04 PM
Maybe we could rez a generator or usps. hmmmn?
July 24th, 2007 at 3:04 PM
Also had stuff auto-returned disappear into a black hole instead of my lost and found today, and have heard the same thing happen to other people. Luckily for me nothing I can’t replace, but be careful what you rez where.
July 24th, 2007 at 3:04 PM
ok, this is fine, there is absolutely nothing anyone can do if the power is down that long. 100% understandable that the grid is down.
the only thing that bothers me (and it happens every single time the grid is down) is the faulty status page.
for the first 20min that the grid was down, the page said it was up. then it said it was down for a while and now it says its back up. NO it is not up now.
of course, now during these moments it says its back up, you all know what little ‘ol me is doing… checking my internet, resetting router, etc… i would be more than happy if that status page listed grid is down until the grid has been up for at least 10 min. saves us all a ton of time and hassle (and i imagine it would reduce faulty connection attempts that i’m sure in some way add to the problem of getting the grid back online)
anyways, sorry… just so frustrating that the status page never shows the correct status of the grid.
so seriously, a good solution would be to keep the page listing the grid is down for at least 10min of it being back up.
July 24th, 2007 at 3:04 PM
I think the time has come to run a complete back-up grid on a different server in a different country. If one is down, the other takes over.
July 24th, 2007 at 3:04 PM
I guess that is the reason why I have been trying to log for the last 1hour or so, getting the same message all the time…
Problem with the DNS Server…. but http://www.secondlife.com works fine.
July 24th, 2007 at 3:04 PM
how about this:
we stop whining.
they should’ve left comments off for this one.
July 24th, 2007 at 3:04 PM
Ok, I am working thru a server based in SF, and I am broadcasting, perfectly fine, which is funny since we ALWAYS have issues..
Thank you Locke Tarveler, lol.
We do have OUR servers, so I don’t understand what is going on,
OOO…. I just looked up, I got in this time..hmm… I once how long I will stay in..
Congrats on Lindens for trying tho.
July 24th, 2007 at 3:04 PM
I don’t think it’s a Linden problem. As far as I know there are power problems every year in that area. There is a summer power problem caused by air-conditioning….
July 24th, 2007 at 3:04 PM
yeah i called after my program just kept crashing (would not even login, load or anything would just close out). Figures secondlife using so much power PG&E had a timeout..
July 24th, 2007 at 3:04 PM
welll this also happened July 13th 2007 gotta love
San Fransisco and rice a roni!!!!!! You would think someone would have thought hmmmm what can we do if this happens again? oh I don”t know should we form a committee? Table it till after the convention? ahh do nothing it cant happen twice…. besides no one will notice…….. sorry just venting Lindens work hard for us I know
They built a world and we came ……
July 24th, 2007 at 3:05 PM
@22 whatever they have, it’s not working. There are a TON of problems on the grid right now, assuming you can even get on. Group IMs don’t work properly, vendors don’t work, notecards don’t work…
When this happens it would be better if they did a controlled grid shutdown rather than leave it half in limbo like this
July 24th, 2007 at 3:05 PM
Do think LL should be bringing their hardware in-house rather than relying on a hosting company with little or no contingency for UPS.
Good luck anyways, and thanks for the information.
July 24th, 2007 at 3:05 PM
What .. did not knew san Fransico was in Africa??
This is one of the biggest cities in the world ?? how can something like this happen …??
July 24th, 2007 at 3:05 PM
#26: what he said.
July 24th, 2007 at 3:05 PM
When can we expect the grid to be back up?
July 24th, 2007 at 3:05 PM
oh - again and again maybe you should talk to WOW people, how do you expect anyone to stay with second life:((
July 24th, 2007 at 3:05 PM
*pokes her head up * hey kenny ^_^
July 24th, 2007 at 3:05 PM
Perhaps some back-up generators would be in order? Every mediocre web host has access to back-up and it would seem that a large firm like Linden Labs (with enough money for a power plant by now) could do better.
And is it time for a serious look at the number of residents who give nothing, do nothing and contribute nothing but overcrowding making a reasonable experience of SL impossible for long-time residents? How much of the resources do these hopeless bludgers pull from the grid?
July 24th, 2007 at 3:05 PM
omg it took u long eonugh to tell us ive been trying to log back on for like half an hour.
July 24th, 2007 at 3:05 PM
How about the haters chill out, other large businesses in the area are also down, including SixApart, Netflix, and Technorati, none of which are “in a closet.”
July 24th, 2007 at 3:06 PM
Any idea when the problem will be solved and we will be able to get back on?
July 24th, 2007 at 3:06 PM
haha so much for building with the lights on hey, gotta love in the middle of something and boop out goes the lights …frowns
July 24th, 2007 at 3:06 PM
Tony is right. Everyone stop shouting plz
July 24th, 2007 at 3:07 PM
I’ve always wondered what will happen to Second Life when ‘the big one’ hits San Francisco. You could capitalize on the potential danger (pretended or otherwise) by charging island owners more tier if their sims are hosted in Texas. Unless Texas is as prone to earthquakes of course.
I’m bored. Does it show? =P
July 24th, 2007 at 3:07 PM
I’m getting this error:
Unable to connect to Second Life.
Despite our best efforts, something unexpected has gone wrong.
Please check http://www.secondlife.com/status to see if there is a known problem….
Now there was nothing when I tried and the solution finder says to uninstall if you get this error and reinstall. Have I wasted my time doing all that? Anyone else getting same message. I think my last log out was clean.
July 24th, 2007 at 3:07 PM
People understand words. Computer understand numbers. Words, unless they are translated into numbers, don’t mean jack-diddly to a computer. Which is why we have DNS.
DNS, the Domain Naming Service, is a meeting of the minds between man and machine. Its most basic function is to translate words or names into IP addresses. For example, when you type http://www.secondlife.com into your web browser, your computer doesn’t have the slightest clue where to go looking for that address. Why? Because it doesn’t understand words. What it does know, however, is that it has DNS to help it out.
What DNS does is translate the words http://www.secondlife.com into an IP address, made up of numbers, which it can now start to do something with.
Basically it is a phone book for your computer - it matches names (domains) to numbers (IP addresses) and vice-versa.
July 24th, 2007 at 3:08 PM
Is this the reason why I was crashing constantly when trying to login?
P.S: If you are using air conditioning, instead of using 20ºc, try setting it to 35ºC. You decrease the required power and save electricity.
July 24th, 2007 at 3:08 PM
**sighs***
Yet another outage !!! Oh well…. Im off to the chippie !!! Anybody want me to get them some Fish&Chips while Im going???
Err? “Chips” aka “Fries” to my colonial amigos !!
/me shuffles off into the darkness that is England.
July 24th, 2007 at 3:08 PM
I belive it is a bad joke that LL still has no emergancy generator backup, SF and other US regions experienced powercuts before and people wondered why you lot have no diesel generators. What about this: Dear Linden Management, go down to the carpark, link your porsche`s, Mercedezes and Jaguars (payed with our (RL)money) and plug your E-system on them,lol…??? Lindens takes our cash but works with “candlepower”???
…calm, its only a game
July 24th, 2007 at 3:08 PM
Further to my earlier post, I appreciate the situation is out of LLs control but for Pete’s sake you could have blogged it earlier.
I kicked the kids off their PCs rebooted the router much to everyones dismay because as far as I knew here in the UK it could have been my dodgy ISP provider again, my router up the sawanee or anything.
July 24th, 2007 at 3:08 PM
Why don’t they have backup generators or a UPS? Because the Tao of Linden says it’s not required, obviously… the same as it’s not required that we have the expectation that expensive items we pay for won’t go missing with no way of getting them back, and so on and so forth. In short, because the residents don’t matter, nor do their negative experiences. Only pure numbers matter… which is why non-verified griefer accounts are still a daily occurance…
July 24th, 2007 at 3:08 PM
Suggesting UPS backup for a data center is all well and good, except it only provides backup long enough to save data and shut down. Flywheel energy storage and generators are what would be needed.
July 24th, 2007 at 3:09 PM
Folks who wonder about backup generators: such things are only designed to give systems like LL’s 5-10 minutes of emergency backup power so that they can shut down gracefully. It’s simply not feasible to run a data center like LL’s indefinitely on backup power, and that’s not how tthey’re designed.
It’s actually a really big point in LL’s favor that SL is even functional at all right now. It says a lot for the decision to branch out into another colocation facility (the one in Texas). Other major sites, like Livejournal and Netflix, are down for the count.
July 24th, 2007 at 3:09 PM
Craigslist is down for the same reason
July 24th, 2007 at 3:09 PM
I’ll have a cod, large chips, and some mushy peas thanks matey
July 24th, 2007 at 3:09 PM
Guys no point in shouting about UPS the problem is they got these dyno mo bikes linked up in there bedrooms and are peddling like crazy ..Il bet there pools of water them sweating about grid down now hehehe lets put it into perspective ok we are losing fun time and business/money but so are they with potential subscribtions of new cliental so i reckon they are losing more than we are soo only thing i suggest read a good book or go play at pogo.com till grids back up cos i think lindens going to be a while hahahaha
July 24th, 2007 at 3:09 PM
ohhh chips wit just salt please….. and possibley a milkshake?
July 24th, 2007 at 3:09 PM
Maybe I could interest you in some DR?
July 24th, 2007 at 3:10 PM
they should put a data center here in chicago . Nothing happends here unless we get snowed in. They should also check out this website for system management servers.
http://www.anhosting.com alot of bandwith, storage and well virtually no downtime. Possibly a remote location for the grid incase of the power outages in SF
July 24th, 2007 at 3:10 PM
Ooo Koroz get me a pea fritter hun
July 24th, 2007 at 3:11 PM
@40 Define: Functional
July 24th, 2007 at 3:11 PM
I know every 1 or 2 sims have their own server!!!!!! So it’s not that simple to make a backup grid in another country. So it’s ok when something happens! But please let the backoffice work ok so my - just bought things - get in my invent as they supposed to be
July 24th, 2007 at 3:11 PM
Figures this would happen. Let’s just forget the fact that many of us lost L’s when we made purchases. I bought around 7 things last night from Bare Rose, and have yet to receive them, but, they were quick to take my money. They took the money, but I did not receive my purchased objects, and probably never will, thanks to server problems. even though it shows I purchased the objects, the objects are not in my inventory. Thanks, guys. I just love giving my hard earned L away. Way to go.
July 24th, 2007 at 3:11 PM
@47 definition: offline
July 24th, 2007 at 3:12 PM
Generally on an annual basis a complete powerdown is required to test for reliability of the systems. Usually a few might not get back up (power supply withering away, hard disks crashing, the usual), but hey, that’s what the test is for - to show a backup at a separate location is not an option - it’s a must-have.
I wonder how you got through your last fire drill, though? Good thing it’s just second life and - oh, say - a hospital, where real lifes might be at stake.
July 24th, 2007 at 3:12 PM
#36
Cod & chips twice here please.
cheers
July 24th, 2007 at 3:12 PM
Im not in England and I call it the same….hmmm
July 24th, 2007 at 3:12 PM
Guys, I am sorry to interveine, but… Do u have any idea how a network this size taking a LOT of ppl in by the minute takes? LOL Please let the Linden work and stop bitching… I’m sure they are a bit tied up right now, trying to overcome something that is not even 100 % on their hands to solve… Do u ask God to stop rainning just because u need to go to the supermarket? Let’s have a little patience here and wait to be solved.
July 24th, 2007 at 3:12 PM
It’s not just SL that’s down. Livejournal, and Gamefaqs are also down, so it seems that maybe one of the links out of the city may have gone down due to the power outage.
July 24th, 2007 at 3:12 PM
Wow… Lot of anger. Anger is a wasted emotion. It robs our strength… Yet - a UPS and generator back-up - is a small expense…
Seems I pay … Hmmmm $2,000.00 + a month to LL? I wonder how many do that and more…
We all wonder why there are not UPS and generator back-ups…
July 24th, 2007 at 3:12 PM
life goes on…
July 24th, 2007 at 3:13 PM
I just installed a Broadband Router and thought the problem was on my end LOL. As far as I can tell, it works…
Seriously, although I do know people love to gripe, it would make sense for such a diverse network to have more than one way to keep things up and running… we’re all worried about LL losing our lovingly and painstakingly constructed objects. Knowing the system had some built-in redundancy against catastrophic failure would make us feel a lot happier.
But as someone pointed out to me, all my money in the bank is as virtual as SL, and perhaps I should be worried more about that
July 24th, 2007 at 3:13 PM
Once again the main grid is down, just think about if we could run SL on our own servers, we wouldn’t care if the main grid was down, we would go off to other sims run and owned by its residents as secondlife is supposed to be!
MAKE SL OPEN SOURCE!
http://forums.secondlife.com/showthread.php?p=1597024#post1597024
July 24th, 2007 at 3:13 PM
im with raven hell i thought it was the router here too:|
July 24th, 2007 at 3:13 PM
U.P.S. “un-interuptable Power Supply”
Like some server farms will have their own lake to provide power, should the electrical Grid go down. Or big Generators, like they do in hospitals.
However, outside of the best laid plans of mice and men, the internet is dependent on a whole other grid of relays, servers, and cables, some of which must be beyond the control of Linden Labs.
Funny thing is, I have one Avatar running on my PC next to me, but cannot log in on my second PC at all.
DNS = Domain Name Server. It is like ringing Directory Enquiries and they say, “Sorry, someone borrowed my directory and hasn’t returned it yet”
Does anybody have any candles?
I feel this simply adds to the authenticity of the experience since I rented some land in antiquity (an 1800 period sim). I forgot the Victorians didn’t have internet, or electricity.
Why does this situation remind me of this song? “Amish Paradise, by Weird Al,
visit http://www.youtube.com/watch?v=GsfVw9xxoNY if you might like a humourous distraction, till they find a fuse.
While you are at YT, Maybe key in Second Life as a search term if you are getting withdrawal symptoms.
July 24th, 2007 at 3:13 PM
Lindon Need to Wake up What Wrong With Them ………………………………………..ooooo i know there Counting our MONNEY
Instead of thinking 
July 24th, 2007 at 3:13 PM
Shakeno, setting the thermostat at 35C in SF would use more power as the furnace would be running full blast. This time of year the daytime high in SF rarely exceeds 20C, we don’t use air conditioning, we keep our windows open.
July 24th, 2007 at 3:13 PM
Well, i guess the reason they didn’t tell us sooner is maybe the power outages meant they couldn’t even blog it.
Sucks, but it happens. I think the whole grid should be down until it’s sorted, so people -don’t- lose inventory, etc.
And, i think with SL at the scale it’s at now, and with the financial assets it must surely have, it needs to think about properly securing servers, backup power and pretty much better hardware to try and prevent this kind of thing.
Aiko’s comment about backup grids on different servers in a different country is a good one. If that’s not possible for legal reasons, at least a different state would help.
But, same as the floods in the UK - cr@p will happen no matter what precautions you take, so i guess we just have to be patient and let them get on with it
July 24th, 2007 at 3:14 PM
colocation is meant to prevent things from going offline, you pay money to have someone keep you system up, good choice… sigh… another win for LL
July 24th, 2007 at 3:14 PM
I don’t think it’s fair to blame the Lindens on this one, but yeah, I would look for a new data center. There’s no reason for a data center hosting netflix, livejournal and SL to not have backup power for 12 hours or more.
July 24th, 2007 at 3:15 PM
Koroz honey
I’ll hava a nice fat saveloy *blushes*
July 24th, 2007 at 3:15 PM
Hmm, power outages bring SL to its knees. Precisely one of the many reasons I don’t like the proprietary nature of SL.
At the very least it would be nice in this situation to have some European mirrors. But the best-case scenario would be to allow people to run their own sims on their own servers.
All monetary transactions could still be made via a Linden owned 3rd party server, complete with all the security protocol they want.
Here’s dreaming of a true 3d web, hmm, where did I put that vrml editor?
July 24th, 2007 at 3:15 PM
#13 Sammy, I’m sure she’ll be happy to continue your cyber next time
Everyone else, hate to come out pro-linden, but if the power is out, more than likely, it kills their upstream too. Much as I love a good bashing, and 4 margarita’s in me, i’d really like a good bashing now, I have to call this one as no fault. Having a mega-watt+ backup generator is a necessity but hey… You can’t keep power on all the time.
Oh, I for one welcome the increase to $30.00 USD a month to pay for the redundant grid. Thank you.
July 24th, 2007 at 3:15 PM
Move to Holland. I have lived here for 37 years and NEVER had a power outage lasting more than a few minutes. Plus, our laws allow for MUCH more freedom on the grid. This is the land of the free… never mind what they are singing over there
July 24th, 2007 at 3:16 PM
At least its a sunny day! Pool is GREAT! Kisses all - have a nice summer:)
July 24th, 2007 at 3:16 PM
Ok… so that ….
15x bag o chip with salt and vinegar
26 bags o chips …salt only
27′400 fish and chips with salt AND vinegar
and 15000 fish.
Oh..and one Pea Fritter :-/
July 24th, 2007 at 3:16 PM
..just when I thought it gets stable at LL…
You seem to have a lot of energy problems in USA…
ever considered to get a electricity line from Russia?
or maybe try that UPS, FedEx, or even DHL…..
oh… I.. think.. my… battery…. is… loooooooow…
July 24th, 2007 at 3:16 PM
Is anyone else missing classifieds today?
My most expensive ($17501) classified renewed yesterday has disappeared!
July 24th, 2007 at 3:16 PM
I would love some chips and gravy please Koroz, and a can of Tizer, ta!
July 24th, 2007 at 3:16 PM
Gonna have to agree with Kooky this shouldn’t be and issue Linden need to fire they’re host and get one with enuff sense to have redundant backups in they’r