Login issues - timeout error message - Resolved (maybe)
Thursday, May 31st, 2007 at 2:15 PM by: jeanlindenWe are investigating the login issues at the moment. Users may be experiencing timeout errors.
If you are experiencing this issue, please keep trying to login. 
Thanks for your patience!
[UPDATE: 2007-06-01 9:30am PDT, by Joshua Linden]
Last night at approximately 5:30pm PDT we pushed out a change to how our login server cluster balances incoming requests. This appears to have greatly reduced the number of failed logins (”Despite our best efforts…”). We’ll be monitoring this closely as concurrency increases throughout the day.
May 31st, 2007 at 2:21 PM
I am having some troubles getting back in after a crash.
I am getting an error that says :
DNS could not resolve the host name.
Is this a known issue to?
May 31st, 2007 at 2:22 PM
I just got logged in after a few tries… but now I can’t upload image files.
May 31st, 2007 at 2:24 PM
First post? Sigh, this thing was making me crazy, at last a notice about it… this one will go to sleep then… take your time…
May 31st, 2007 at 2:28 PM
It was previously give me a 500 Internal Server error but finally I was able to log in but not able to move.
Logged out and now I’m not able to log back in.
May 31st, 2007 at 2:28 PM
I don’t know if this is related but I’ve not been able to log in for about 20 hours now.
Log in only gets as far as ‘Verifying protocol version’ then I get the message :’
Unable to connect to Second Life. The system may be down’
I have looked in support they suggest it could be Firewall issues. However I had changed nothing and had been logged in just 5 minutes previous to trying to relog and being refused.
I did however turn my Firewall off completely and i still get the same message as above…
Is this happening to anyone else?
Can anyone help?
Cheers
Joe
May 31st, 2007 at 2:30 PM
Um, how about fixing all the other issues, granted if you can’t log in then all the other issues are moot. This whole thing is going in the dumper and you listened to the Project Open Letter (renamed by LL to Project Sweep It Under The Rug Letter) but are still adding things. This letter signer is getting a bit antsy, I’m ashamed that I signed up for a full year of premium instead of month to month now. I’m paying for NOTHING GOOD!
I would have listed the issues herre but they are too numerous, and I would have posted them to the JIRA but you couldn’t log in there either. It’s crashing and you better do something, at least keep us informed.
One PO Premie
May 31st, 2007 at 2:30 PM
I got tired of trying, this one will go to sleep…
May 31st, 2007 at 2:40 PM
Whatever SL is doing it hosed my connection to my ISP. I have to reboot my cable modem and router, then I had to disable and re-enable my network card just to restore network connectivity. I had faith in SL to fix some of the issues but it seem that its only becoming CPU/Memory/Video Card/network intensive program. It will only get worse once voice goes live. Wish I could get my money back.
May 31st, 2007 at 2:45 PM
yeah i started to get a couple of timed out image uploads and kinda sensed there were problems and now cant log in.
Please fix it soon, i ave set myself a task to learn sculpties and got the relevent program but it looks mega mega hard and really dont want to touch it yet.
Kat
xxxxx
May 31st, 2007 at 2:48 PM
and i’m in woot!!
May 31st, 2007 at 2:51 PM
The DNS errors made me a little worried that someone was pulling some kind of MITM attack on SL.
May 31st, 2007 at 2:55 PM
@2
I AGREE!!
May 31st, 2007 at 2:56 PM
Hey, I have a unique idea… FIX IT!
May 31st, 2007 at 3:00 PM
I’m not able to log in either. I keep getting this message:
“Unable to connect to the server.
Could not resolve domain name: userserver.agni.lindenlab.com
Please check your network connection.”
May 31st, 2007 at 3:00 PM
I recommend a new hamster.
May 31st, 2007 at 3:03 PM
When I login, the login bar dosn’t move past connecting to
May 31st, 2007 at 3:05 PM
My login issues are getting a little better, but I can’t seem to stay on for more than 5 minutes without crashing.
May 31st, 2007 at 3:08 PM
When I login, the login bar dosn’t move past connecting to reigon. I’ve waited for almost an hour, and it still dosn’t move.
Help please.
May 31st, 2007 at 3:09 PM
Just wondering if me crashing every time I try to upload an image now is part of this issue? Anyone else having this problem or is this a new problem I get to be the lucky person to experience in the middle of a project I am working on?
May 31st, 2007 at 3:09 PM
Mairanne..make it two hamsters..lol.
Been trying to log in for about an hour…
May 31st, 2007 at 3:14 PM
I Find That If One Account Fails To Log In, An Alternate Account Tends To Do The Job…
Its Random And It Makes No Sense…
But Variety Is The Spice Of Life And All That O.o
May 31st, 2007 at 3:15 PM
All these issues and you plan to make major expansions such as Voice. I think you guys should consider resolving all these problems before such events take place.
May 31st, 2007 at 3:22 PM
I am not only a premium account holder but a concierge level account holder… and I cannot log in.. I thought the thing was supposed to give PAYING members priority over froobs?
I agree… fix these existing issues before introducing sculpties and voice which no one can use if we cannot get in!
May 31st, 2007 at 3:23 PM
this is all hurting my head. i cant stand it anymore…paying for ??? exactly. someone remind me
May 31st, 2007 at 3:25 PM
Like any big company in over their heads, they’ll pump it full of as much flashy and useless nonsense features as they can so they can squeeze more out of the deal when they try to sell it to another company that can fix it.
May 31st, 2007 at 3:26 PM
..well, if you can login, than you have troubles inside. Consider to stay out..
Searching does not return results,
inventory loads very slow (you fear you had lost it),
scripts are not executed (even where it is allowed).
All this even though there was no update this week… or did I missed it?
If not, think of the problems we would have IF they updated!!
Now, be happy…
May 31st, 2007 at 3:37 PM
ok i am sorry for the second reply but i am lasting no more than 10 minutes before i have to sign of as it is freezing once in there… this is pretty crappy
May 31st, 2007 at 3:39 PM
why not do what EA do to fix there stuff and get the commander of your team to drop a supply box that heals everything right beside the servers,
;-))) BF2 players speak up now or forever hold your peace, lol
May 31st, 2007 at 3:45 PM
Please. Lindens. READ the comments of your users!
We are asking, begging and wahtever more that you increase the stability of the system, tellung you all the “nice features” like hair on the Ass or no Inventory or log in problems .. and you go on announcing “improvements”.
Sorry, I dont need any sculpted prims, new light or even speech when I cant log in like now!
When I see “39.000 oline” on the screen I dont even try it anymore.
Do you ever try to use Sl like anormal user? Just log in if you can) and get frustrated?
May 31st, 2007 at 3:46 PM
sorry. one more time:
Is there anybody here who can organize a second open letter, but with more inhabitants in it? I am ready to sign everything just to hope that those …………. wake up!
May 31st, 2007 at 3:56 PM
Yes..well i am considering stating away for a month ..or a year..or HOWEVER LONG I NEED TO..to be able to be able to dress change my appearance..see where i am…all things that i can not do at the moment…..very frustrating..slow down LIndens! Back track and rectify. That is the needed update!! Ans yes i LOVE SL…but….
May 31st, 2007 at 4:04 PM
Linden: Please ignore those on cheap Blue-Light K-Mart specials. All the new features are great improvements to SecondLife. Its finally beginning to look like something more than a computer program from 1998!
This problem is obviously Linden side and you are right on it!
May 31st, 2007 at 4:14 PM
I agree with everyone who keeps up the mantra:
DON’T ADD ANYTHING NEW UNTILL ALL THE EXISTING PROBLEMS ARE RESOLVED - and this includes the fact that login problems are a regular feature of SL these days.
I tried Windlight - nice skies, but my avatar looked like a 90 year old hooker who can’t see to put her/his makeup on.
May 31st, 2007 at 4:17 PM
Hmmmmm- have been trying to log in- can’t get there. I’ve been off of SL for a week for vacation and need my SL fix!! Come on guys - get me back on!
May 31st, 2007 at 4:25 PM
They just don’t care.
May 31st, 2007 at 4:34 PM
Sheesh, will you stop moaning? Do you have ANY idea how complex SL and all its hardware and stuff is??? You all make it sound like it’s a case of fixing your private LAn or something. It’s not just a matter of fixing a few wee lines of code!
May 31st, 2007 at 4:35 PM
Come on, Give these guys a break… it does SL no good tp misinterpret genuine advance vs. placating the misunderstood….
May 31st, 2007 at 4:36 PM
I am repeatedly being moved into a nearby domain when logging on and being told that my home location is not available but can then immediately teleport to that same home location!!!!
May 31st, 2007 at 4:44 PM
Just use the -login command line command just add it to the end of the shortcut and it will keep trying o login until it suceeds.
May 31st, 2007 at 4:52 PM
I have been constantly crashing on 2 separate computers. I have read the knowledge base, help sites and spoken with linden on the phone. Both PCs are less then 6 months old and sport G Force 256 and 512 mb video cards. This has gone on for 3 months now.
It’s really absurd that with every “up-grade” SL deteriorates further. That letter I also signed did nothing to light a fire under an unresponsive management and technical team. Now they give us more realistic “skies”. Who are we kidding? STOP with the useless innovations and fix the problem !
Q
May 31st, 2007 at 4:52 PM
I haven’t tried yet, have a question for LL.
even with out updates every Wed/Thur things happen like this I’m by no means a IT guy. But I know all my white boxes, and my xps do a lot better getting hard booted every so often. I remember the old server we ran at a data entry office (1989) we hard booted daily. is having all the severs up pretty much 24/7 part of the difficulties? I know tech has come a long way but they still need a shutdown at times don’t they?
May 31st, 2007 at 4:56 PM
i’ve been stuck in ashuertus 10,10,10 for two hours, in the middle of the earth
someone save me!
May 31st, 2007 at 4:56 PM
I agree with Alyx…for crying out loud…your sundress is ready at the cleaners…stop whining and consider how intricate this program is! Has anyone considered that? Ok so I can’t log in for a little while…I’ll get over it! And MikeC, they do care! I think it’s an amazing program, and every program is not without some glitches…
May 31st, 2007 at 5:04 PM
Alyx is completely right. Every time I visit the blog people moan and groan about bugs in SL — get over it or stop using it! Running Second Life is your choice. Every piece of software ever written has bugs and SL is no exception. It is completely ridiculous to call for SL to halt development on new features especially when they have written in their blog posts that most of the developers are in fact working on bugs (plus they are aggressively hiring more). If everyone spent all their time fixing bugs, no new features would ever be added! Second Life will never be bug free. Do some research on how complex network based applications with tens of thousands of users are and maybe you will better appreciate the platform they are developing for us — now free to use. The fact that Linden Lab read that open letter project many of you worked on is testament to how different Linden Lab is. If a couple thousand people wrote an open letter to Microsoft would they bother to publicly acknowledge it on their website? I doubt it. The Lindens should instead be applauded for their efforts in open sourcing the client and setting up a public bug tracking system. Users outside of Linden Labs are submitting patches for the viewer which they find in JIRA…it’s great. All of you who keep on complaining and complaining need to educate yourself on the complexity of software.
May 31st, 2007 at 5:13 PM
why should they try to fullfill customer wishes for a stabel system as long as guys like Alyx Sands praining the new features? We will end up in an system that cant beused but has brilliant features ..
Alyx: dont know if you are in any way priviledged having not the same problems alle the complaining people have. Maybe you are just an IT freak. I am not!
Of course, this IS a very very complex system, of course its great what have beeb realized .. but please understand that the problems of a “normal” user are not the gimmiiks ..it is the usability or even (like tonight) just the problem to log in!
May 31st, 2007 at 5:16 PM
@ 19 i have been saying that for ages and no one listens. they are all 100% professionally trained IT pros… and no one can tell them that this is hard, cause they all are coding their own games at home. oh make a change to the llGetALife, and then make a channel adjustment to the llQuitComplaining(1, it doesnt matter to anyone but you) string. SL is very complex. and however i dont like to see the features added all the time, i have been around an entire year and have grown used to it. yeah i signed that project open letter too. but LL is woried about their bottom line. they feel that if they dont keep up with themselves they will get run out of business. the other virtual worlds cant keep up. so i think LL can sit back and fix things. but they wont. they have to keep raising the bar. i just wonder how many were here for the 1.09 1.10 and 1.13 updates. what we are experienceing rightnow is 100 times BETTER than those 3 updates!!!
May 31st, 2007 at 5:17 PM
I agree with the above posters - forget the new features and give us stability, reliability, and fixes for the multitude of problems SL did not have a year ago.
coco
May 31st, 2007 at 5:24 PM
They don’t even answer e-mail for trouble shooting anymore. There is no Tech Support. Now I know why…….Why should they? You can’t even log In to have problems!!!!
May 31st, 2007 at 5:28 PM
LLL as prove more then once that is don’t give a dam about its paying users. LL openly lie to the whole SL user base. LL says it will fixe thing, but turn arrond and COMPLETLY ignore users request to fix problems and keep adding features that the overwhelming majority DON”T WANT. . LL need to be presure event more to act like a real company and not a bunch of headless chicken running arround
May 31st, 2007 at 5:28 PM
Stabilty is all we want
May 31st, 2007 at 5:34 PM
“We are investigating the login issues at the moment”
At the moment? This has been happening to me for two DAYS!
And you’re just now looking into it.
Excellent. That is just wonderful. And the report I sent you TWO DAYS ago went where I wonder…
Eithnie, whispering into the hurricane, knowing no one is listening.
May 31st, 2007 at 5:35 PM
Fritz, for one thing, I am NOT a guy, and I can’t stand that deprecating tone of yours. I am in no way just praising stuff-next thing you’d suggest is probably I work for LL. I do have issues with SL, but there are a myriad of different systems out there, and whatever a single individual has on their computer might influence the way SL works. I just say you have to keep in mind the size of the whole thing. And the fact that NOT 50,000 people complain about stuff being broken, so for some people, SL IS obviously running smoothly.
AllieKat: Thank you. The voice of reason…I wholeheartedly agree with you.
May 31st, 2007 at 5:37 PM
If I miss George R.R. Martin tonight because of this, I’m going to be one very unhappy little girl….
May 31st, 2007 at 5:37 PM
Not the end of the world people…
May 31st, 2007 at 5:38 PM
Friends online works again on the website… Woot! Maybe that is what killed logins…. lol
May 31st, 2007 at 5:42 PM
If I had L$1 for every time someone has asked, demanded, suggested, begged LL to work on the current issues instead of bringing in new stuff (with more problems) I’d be able to cash it out and start my own version of SL.
Wake up people, they won’t listen.
May 31st, 2007 at 5:45 PM
I was just logged out as my sim went down or so the message said. It’s definitely been a bit wonky this afternoon that’s for sure - constant freezing etc. But we’ve seen a lot worse
May 31st, 2007 at 5:58 PM
Hmm I think in this case, I would prefer a login and crashless teleport over a nice sky or voice too.
Theres nothing wrong with adding new features, but I wonder, when the system is unstable like this, more features will make it crash even more often
So please consider this and test them extensively before you add them.
PS: I love the new sculpt feature, and am curious about the sky too! (im not sure to like the voice, will there be any way to use it and be anonymously?)
May 31st, 2007 at 6:08 PM
Erm…Yuh Sure..Its Off Topic Etc..But!?:
Can We Get Shiny For Transparent Pls? O.o
May 31st, 2007 at 6:41 PM
This isn’t new, these log in issues have been going on intermittently for the longest time and seems to increase as the concurrent log in count rises.
May 31st, 2007 at 6:45 PM
Exactly what are we paying for? LL is by far the most mismanaged company I’ve seen unless there is something that me and the other 6+ million avatars are missing…
May 31st, 2007 at 6:47 PM
I resinstalled SL..then logged in after 1 hours radom trying.i got in wen it dropped from 41.000 to under 34.000 online…i belive the ” error” are as i forseen loong ago: Wen SL passed 20.000 online LL needed to upgrade HW…wen SL passed 30.000 online LL upgraded HW….. in a few weeks it will be 50.000 online, and it will continue as SL grow.
May 31st, 2007 at 8:19 PM
OK - NOW I’M FRIGGING ANGRY.
YOU’VE CLOSED THE COMMENTS ON THE SANCTAMONIOUS DICTATING OF WHAT YOU CONSIDER TO BE MORAL BOUNDARIES.
As a responsible over-50s adult, I refuse to be dictated to by a bunch of children who haven’t the fortitude to petition their stakeholders (in SL terms - the Residents) for a concensus.
To claim you’re making decisions based on a ‘majority’ is ludicrous as none of us were ever given the opportunity to vote or indeed debate the issue.
And don’t get me started on what i think about having my ability to make my own moral judgements stripped away.
I may be middle-aged, but I’m not incapable of rational decisions on my own behalf.
Well one decision I will make is to leave SL if this sort of crap is implemented.
Big Brother (in the Orwellian sense) will have nothing on what SL will degenerate into. There will be uncertainty about anything anyone does with anyone else around if this sort of open reporting is imposed on us.
May 31st, 2007 at 8:32 PM
The system acceped a password change but it won’t let me sign on either password. old password buckie; new passwprd dixiedog. HELP
May 31st, 2007 at 8:44 PM
Well I can log on but freeze after about ten minutes. I know its not just me because i’ve asked around. It’s really dampening the joy of my SL experience and I feel like I may have wasted my money (ten minute sessions in-world just doesnt cut it). Please Lindes help us.
May 31st, 2007 at 9:49 PM
stability? a myth. performance? another myth. rather than give us that ( the most important elements in any online program) we are given bells and whistles with a few fireworks tossed in to make us say oooooooh and awwwwwww.
Give me a break LL. i dont need any of that. yes, they are great features. but who can enjoy them when you crawl around the world ata snails pace? when you can’t log in to see them? or when once yur in you can’t leave your region because the porter does not work or it kicks you out?
Why dont you freeze production of new stuff and spend a good solid month or two. ironing out the major problems?
I have experienced stability and performance issues in programs before ( crashes and lag). Eventually those people decided to stop what they were doing and fix it. Reason. Their customer base started to shrink badly. They were losing customers.
The honeymoon is almost over, it could begin happening here. The premies ( yes the holier than thous) will start to go away and content will deminish. The commoners ( the back bone of the economy, you know, the ones who spend 30 to 50 us dollars a month to buy lindens so they can buy stuff inside the world. thus keeping the economy rolling along at sometimes incredible rates) will begin to leave also in search of a better world. Like the new one a german friend showed me last week. Its not better now, it is years behind. but the alternative is lag, no login, and crashes., (hmm a primitive world does not look that bad sometimes.)
Take a hint from the folks at WoW, DAoC and COH. heck even from EQ and EQ2. Eventually you have to resolve the big issues and stop covering them up with another coat of paint, or people will leave.
I stay because I am addicted. but, that wont always be the case. sometime soon a new fad will hit the streets. when it does , people will look at what they have now and say. “hmmm. fancy, pretty, buuuuuuut. to many unresolved issues. i think i will go see if 3rd life is a better world.” then what will there be here? bells, whistles, fancy fireworks, and, a world full of ghosts.
May 31st, 2007 at 9:57 PM
I, too, am pissed off that the Moral Boundaries blog is closed. What’s wrong, you don’t want to hear what the TRUE majority thinks?
If we REALLY want to effect LL and SL in a way that will make them see how bad a decision this is, CONVERT ALL YOUR LINDEN $ TO HARD CURRENCY, AND PULL IT OUT OF SECOND LIFE. When the economy collapses, then maybe they will pay attention.
May 31st, 2007 at 11:00 PM
god please lindens i cannot log in its been 2 days and im getting mad my group needs me and i need to do business and i think you should fix the problem and i hope none of my inventory is lost so please lindens some people are paying money and they cant log in
May 31st, 2007 at 11:08 PM
I still can’t log in
May 31st, 2007 at 11:33 PM
I too have a concern about the morality standards as outlined in the other thread. I would like to request that Linden clarify them, especially in regards to SL’s sizable BDSM community.
I would also like the comments to the blog expanded so these issues can be discussed properly. There are thousands of SL residents, it makes no sense to restrict sensitive issues such as the sudden new and vague morality standards, that affect many SL business owners, to only 100 replies.
Thank you.
May 31st, 2007 at 11:57 PM
closed comments on the “safety” blog. gonna vent some steam here.
ok 1st things first SL isn’t real. no matter what happens on there it doesn’t affect anyone in real life. what 2 or more people choose to do between themselves is up to them.
as for people complaing about alleged “rape” … umm you do know how poseballs work don’t you? nobody can force anyone to do anything against their will. jeez get a grip it’s not real. if something offends you, you have 2 options, either log off or use the tp button.
June 1st, 2007 at 12:05 AM
Now come on…
New features have quite few to do with not working on stability issues. When you’re an employee that is responsible for developing new feats in a webhosting company then you’re not gonna stop your work for helping the server admins fix problems when there are any.
Way too much time would be wasted by introducing you into the specific server architectures or even the server code.
So, dear LL, go on adding feats as long as they won’t destabilize SL any further and think about employing some more grid monkeys / developers for stability fixes.
The Jar.
June 1st, 2007 at 12:13 AM
ok i’ve been trying to log in numerous times haven’t had this bad of a problem before…. but now i cant even get in once…. is it the new version or what? someone help
June 1st, 2007 at 12:21 AM
Well, that will probably be cut off, but just in case. I post here because the comments are closed on the next post.
You know what, I dont give a damn about US/Cal laws and near bigotry posture. I will continue to do what ever I like in SL until I am either banned or bored. Obviously not paying a cent to LL.
Soon the fantasy will be gone, your customers too. I realy hope that another company sets a similar world based in another country, or on the moon for that matter and let us voyage in a “real” fantasy world, keeping it between consenting adults that is.
See you there in a couple of years.
June 1st, 2007 at 1:37 AM
Good clean it up. There is no reason for another person to rape or even pretend to rape another person unless there is a screw loose in their head to begin with. We do not need rapists in RL so why do we need them in SL?
There are quite a few groups of people who have historically been enslaved by other people and slavery has been banned in many other countrys. Why do we need slavery in SL or another grim reminder of how people treated each other.
Get rid of the child rapists out here. We do not need them in RL and we do not need to be reminded of them in SL.
Why do we need to walk past the filth and countless IM’s filled with sex offers everytime we walk into a store?
I applaud Linden Labs for finally taking the broom out of the closet and sweeping the filth off the grid.
June 1st, 2007 at 1:48 AM
“Keeping Second Life Safe, Together”
like giving everyone access to steal other people’s textures and calling it a feature… yeah i know it’s been around for a long time… but i just learned about it and im pretty P*@@ off about it.
June 1st, 2007 at 2:13 AM
“There are quite a few groups of people who have historically been enslaved by other people and slavery has been banned in many other countrys. Why do we need slavery in SL or another grim reminder of how people treated each other.”
Yep women have been getting away with enslaving males for too long lets ban marriage & partnering in SL, let them change their own wheel bearings and fix their own sewer pumps.
And lets not fix this login problim till it has enough JIRA votes to jump the que
June 1st, 2007 at 2:20 AM
41 Tegg B Says:
SO WHAT your saying is… lets take away the women’s right to make her own choices?
June 1st, 2007 at 2:22 AM
Well soon we will be even safer when there are more sims online than residents, so many I guess just looking for the next place to go to……..
June 1st, 2007 at 3:32 AM
This is absolute rubbish!!!.. I havent been able to log in for a month!! What is this? I’m glad I’m not paying for this!!!.. FIX THE ERRORS IN YOUR SYSTEM PEOPLE!! You will start losing customers!!!
June 1st, 2007 at 3:38 AM
I have been trying to log on for the past 24 hours and I keep getting to “Waiting for region handshake….” and then poof! I cant get on. I have no idea what the heck that even means as I have never seen this before when logging in??? Has anyone else been seeing this?
It then shuts down with a msg that pops up and says, “Unable to connect. Login packet never received by login server. Please try again in a few minutes check help blah blah blah…”
Does anyone know what this means and what I need to go do get the “handshake” to occur so I can log on?? Very frustrating.
June 1st, 2007 at 3:50 AM
Hmm i saw the login issue yesterday. not good indeed. but waht it eve worst is the texture bug, the group IM bug and he general mem leakage bug. which cause Sl to crash over time. And of course the lack of stability bug.
Fixin logins is great. fixing overal SL is even better.
June 1st, 2007 at 4:57 AM
I cancelled my premium account as of today.
Had a good laugh at the “your comments are valued” talk.
The way SL goes, I don’t wish to support a 3D chatprogram. I am adult. If I wanna blow off a head in an SL Combat SIM, I will.
If my girlfriend wants to be captured an play a consensual “non-consensual” sex act, I will do it with her.
We are freaking adults, you wish to verify this so, why can’t I play out any bloody fantasy I wish - which would be quite legal in RL.
June 1st, 2007 at 5:00 AM
Game in march this year, invested about 3.500 euro or more, planning to buy one or two sims after the summer, this so called safety future where LL can play GOD and remove all someone owns without even a right to defend them selves, because some griefer reports abuse on something that is perfectly legal in RL.
No LL this the trigger for me, so i will loose a lot off money and mostly time, but better now than living my SL live with the fear that my account and land is suddenly go poof. This so called safety rules also open the way to get rid off folks someone don’t like of are better in business.
I hate to leave, really like SL as it is now!
Sharp
June 1st, 2007 at 5:13 AM
@:” Good clean it up. There is no reason for another person to rape or even pretend to rape another person unless there is a screw loose in their head to begin with. We do not need rapists in RL so why do we need them in SL?”
Who’s “We”, kemo sabe? YOU can stay in PG land.
@:”There are quite a few groups of people who have historically been enslaved by other people and slavery has been banned in many other countrys. Why do we need slavery in SL or another grim reminder of how people treated each other.”
Again, you were not invited to the BDSM party, so you can leave it without offending anyone.
@:”Get rid of the child rapists out here. We do not need them in RL and we do not need to be reminded of them in SL.”
I only get reminded by blog entries like yours. Never seen kiddie-sex griefing anywhere, anytime.
“Why do we need to walk past the filth and countless IM’s filled with sex offers everytime we walk into a store?”
You don’t. You have arrow keys, a map that tells what kind of region you’re in and a TP button. ALso that little X in the top right. Use it and leave the those who are not PC-Robots alone.
The word of sin is restriction.
93/93
June 1st, 2007 at 5:41 AM
Uh Oh.
Go to Search. Look for Mature content included checkbox.
Ensure it is unchecked.
Press search.
Happy TP-ing.
June 1st, 2007 at 5:46 AM
while you’re at it.. how about checking frequently crashin with whatever yah do? And lets not talk about the frickin lag on sl? oh well.. as a resident we obviously dun have a thing to say. and Are dependent on ýour descisions..
Good luck and hope some day SL will become more stable, and less laggy..
June 1st, 2007 at 7:10 AM
SO there are already people saying “Oh, but it’s just those nasty perverts and *I”M not a pervert, so I don’t care if their freedoms are curtailed”
*BUT*
LL’s new position technically also makes *combat sims* illegal. It’s violent. People get shot and stabbed and slashed with swords.
SO do the owners of Samurai Island now face banning? COLA? Midian? Any GOR sim?
WHERE DOES IT STOP?
It’s madness. And closing the comments after removing ANY venue we have for reaching out to LL with our concerns is just another example of their attitude that we dont matter, our free expression is OBVIOUSLY not valued.
Eithnie, waiting for LL’s ONLY response to her concerns which will be to delete this post.
June 1st, 2007 at 8:12 AM
Have to agree:
Fix this kinda stuff and stop playing morality police or we’ll go play somewhere else.
June 1st, 2007 at 9:39 AM
*GRUMBLE* Why does every new blogpost result in the flaming of Linden Labs ? No wonder they shut down part of the forums.
/me waits for the moment they shut of Comments to the Blog permanently.
June 1st, 2007 at 10:42 AM
Thank you Lindends, for helping and supporting the griefers.
Thank you, for giving every help possible to people whose only joy is to harass other people.
And thank you, for breaking your own ToS on a whim.
June 1st, 2007 at 10:46 AM
I very rarely post off-topic, but the latest blog entry smacks of jack-booted conservative elitism at its worst. What consenting adults do on the grid is for them to decide. If you’re offended by certain behaviors, then you can bloody well stay away from “mature” locations.
Your sanctimonious pandering to weak-willed and lily-livered sissies makes me ill. I’m disgusted with the foppish, trite and spineless attitude of pathetic whiners who constantly cry out about being “offended” by certain behaviors. They contribute nothing to the dramatic, creative flair that THOUSANDS of SL residents enjoy with gusto.
Your freakish need to judge me, or any others, who enjoy things contrary to your repressive, cloying, and narrow-minded belief system is the symptom of a sick, twisted mental disease.
Shame on you for lowering the intelligence of the virtual gene pool…and SHAME on SL and LL for bending over backwards to spoon feed these weak sisters the trite, daisy-littered pap that passes for “family safe” entertainment in this day and age.
That post bodes VERY ill for a richly-populated and divergent culture which calls SL home.
May it RIP.
June 1st, 2007 at 11:18 AM
LL correct all the issues with Second Life now before adding more things. It may take awhile but expanding to such areas as voice and such will cause a hell of alot more problems and then cause you too lose many customers.
I always find SL having trouble after updates and usually with every update It seems to add more stress on to my PC it may just be me but I doubt that. These login issues are just a start of many more and possible long delays. People want fast access, especially paying customers. Lose that and you lose it all.
June 1st, 2007 at 11:20 AM
QUOTE FROM #48:
“LL’s new position technically also makes *combat sims* illegal. It’s violent. People get shot and stabbed and slashed with swords.
“SO do the owners of Samurai Island now face banning? COLA? Midian? Any GOR sim?
“WHERE DOES IT STOP?”
Good question. I played a harmless, or so I thought, game in SL last week. At one point my AV was violently eaten by a shark. Another time I was gutted by a circular saw blade. The animation included spurting blood and jerking AV. Pretty gross and I’d hate to have my 13 y.o. daughter standing behind me when that happens. I’m guessing I’ll have to AR the maker of said game, yes?
Woo hoo! I think I’ll also AR all the offensive spinning Land for Sale signs. Talk about obscene! Hope the Lindens can keep up with my ARs alone!
June 1st, 2007 at 11:23 AM
@ Vortex
…we’ll because they seem to be completely stunned and tell us a bunch of nonsense about “safety” and “majority”. They talk over us like we are morons. Like politicians. LIke we are not here. They just say complete B.S. with a straight face. Every word is designed to spin.
The truth might read more like this…”we are worried about legal confllicts and bad press and therefor we are going to force some vague guidelines we’ve pulled out of our ass on you people in an attempt to better our public Media Image. You can contact us 24/7 for this and we may get back to you with an automated e-mail in a week”
Then maybe we could have a real debate instead of us all being pissed off at LL’s spinning of words and image. With the current statements how can they expect other replies except through sheer lack of understanding the community they are saying they represent and protect. Gah.
…anyway, hey LL, how’s havok+ doing? Do we need that featured on foreign TV to get it worked on?
June 1st, 2007 at 11:50 AM
Next thing you know there will be someone offended by us playing Cowboys and Indians because it’s politically incorrect to use the term “indian” .. it’s native american! And they don’t like us excluding Cow”girls” … so get LL to set another policy that the people will not tolerate this kind of discrimination!
June 1st, 2007 at 12:00 PM
Second life crashes on the initializing quicktime message.
how do I fix it?
June 1st, 2007 at 12:10 PM
They aren’t listening. The only thing that would wake them up would be a significant loss of income. Downgrade your accounts, don’t buy any new sims from them. The loss of sponsors due to negative publicity would hurt, true, but losing a large portion of their users would eventually lead to loss of sponsors too, as well as the whole game itself in the end.
And here’s another wake-up call, LL: You have known all along that a very large user base in SL is in there mainly for sexual activities, and a lot of in-game and real money is involved in that business. Nobody, NOBODY is being fooled by you feigning ignorance of that fact at this point. If you have been dishonest to yourself and your partners about this fact, well the truth just caught up with you. Continuing to be dishonest isn’t going to help.
June 1st, 2007 at 12:20 PM
Can LL please clarify a bit about the “keep SL safe” entry.
1. Will Basic members have any venue for recourse if accused?
2. Is Gor going to be allowed under the new policy?
3. Are combat sims going to be allowed under the new policy?
4. Are SL orgies going to be allowed?
5. Are furries going to be allowed to have sex with humans in SL or will that be considered offensive?
6. Will we be banned for having a RL picture in our profile?
“broadly offensive” is a very unclear statement. It would be nice if the bannable offensive activities could be very clearly laid out for us. The term “offensive” is so subjective that pretty much anything could be offensive.
Also check the Resident Answers forum because there is a 10 page thread that lists several very real concerns of paying members of this community and they wonder what portion of the community has actually made it clear that consentual violent and sexual activity is too offensive to allow in private or in sims set aside for the behavior.
Why not encourage your membership to mind their own business and leave consenting adults alone rather than encourage them to spy and snitch on their neighbors!
June 1st, 2007 at 12:39 PM
“WHERE DOES IT STOP?”
Looking at history, it stops at the black cars stopping in front of the house at 10PM, cause someone thought that you migt be prone to something.
It won’t be a real black car of course. it will be more like a black ban.
June 1st, 2007 at 1:15 PM
boy this sounds a lot like a city clearing out all the adult bookstores and seedy bars in a run down part of town to revitialize it so they can attract better paying clients.
It wont hurt my feelings any if they were to ban the gorean role playing. I do not go to places like that but since they like to use Native Americans as slaves I run into people who tell me to come like im their dog or the store owner who felt because I was dressed in Native American dress that the free slave collar he gave me for my trouble when a purchase for a bow had a transfer problem was a favor.
I was so mad I just left before I got TOS violated with what was about to come out of my mouth.
This is all because this type of role playing has spilled outside the borders of their sim’s.
” why arnt you wearing your collar?” grr that question is still ringing in my ears.
June 1st, 2007 at 1:21 PM
Why are people talking about stuff that has nothing to do with this blog post…
I still can’t log in, I’ve been getting the exact same could not resolve host name error that I got all day long yesterday. I linked my name to a grab of it, :’( I’m going into SL Withdrawel.
June 1st, 2007 at 1:38 PM
just created my account about an hour ago, tried to log on and it starts to log on until it says precaching then crashesim wondering if this is server problems or my own system as i have never logged on anywho.. ill keep trying for a while.
laters x
June 1st, 2007 at 1:45 PM
I don’t know if this is related but I’m getting the “despite our best efforts” message trying to use the currency exchange, on the website or in world, using two different accounts with different payment options.
June 1st, 2007 at 2:05 PM
Log-in issues are so fresh, I can’t get back on. Stable environment is a great New Feature to have.
June 1st, 2007 at 2:11 PM
This is cruel!
My error message say that I can not acces SL from this computor.
This is bullshit! I stayed up until 03.00 CET last night and have been online from this computor everyday the last 3 month. I can not accept this treatment anymore. I pay top dollar for everything inside and the last thing I need is this. I give You 30 min to resolve this issue…The time is now 23.08 CET at approx. 23.48 I call my attorney..This is crazy..Stopp updating and start to take care of the actual residents..Because I am really angry Now…Yesterday I couldn´t pay and today this…What a…………………
FANFAN BABII
June 1st, 2007 at 2:25 PM
About the next blog, how can you have rape? If you’re “being raped”, you simply teleport, or ban the person. So exactly what is “rape” in SL?
Thanks for fixing this glitch, but itd be nice if the SL were actually online more often so that I could have the opportunity to actually use the log in feature. =P
June 1st, 2007 at 2:33 PM
lindex is down
June 1st, 2007 at 3:28 PM
GAH man I have been trying to log in for 2 hours it wont work!!!
June 1st, 2007 at 3:56 PM
What does “maybe” mean?
June 1st, 2007 at 4:00 PM
Well I totally understand the plight of my friends not being able to log in, I am quite angry at the fact that I opened a support ticket nearly 48 hours ago and it has not been touched or even as much a note saying that someone would look into it. My ticket number 4051-4196174 has not been updated since I opened it. I spend nearly $400 US a month playing this game and running my club and I find this level of support to be appalling. Also now the support phone number has been disabled. So my only contact with support is through the pathetic support center. I am sure that I am not the only one who feels this way! Why do I even pay you $10 a month, for the $1200 linden that you give me, or the right to own land on the main land? My club isn’t even on Mainland.
June 1st, 2007 at 4:03 PM
Whoo!! I was just about to become a premium member, now I dont think I will. Good thing I spent all these months learning about SL without paying.
June 1st, 2007 at 4:09 PM
#59 because the blog posting about “safety” is full and people need to voice their position.
June 1st, 2007 at 4:37 PM
DNS ISSUES MY FOOT. LL JUST DOESNT WANT PEOPLE LOGGING IN ALL THE TIME. NOW IT WONT LET ME LOG IN AT ALL, AND ITS NOT DNS ERRORS ON MY END!!
June 2nd, 2007 at 12:25 AM
apparently what paying customers say/ask doesn’t matter. get the big businesses to invest in SL, screw all the people who create what SL is. instead of taking care of exsisting customers lets ignore then and get even more!!!
i’m so glad i sold my land and no longer have a premium account. oh and shelving the plans i had to buy a sim too
June 2nd, 2007 at 1:39 AM
Look I drive truck for a living and when I get off the road or done with a load I get into SL for relaxation, and for two days now I have not been able to log in, your really messing with my relax time here, can only watch so many movies over and over or TV is depressing. Can we get this thing fixed any day sooner then we are working on it? It’s the weekend you are NOT working on it you guys don’t work on weekends
June 2nd, 2007 at 1:57 AM
why cant i loggin..this is the second day already
dns couldnt not resolve the host name???
June 2nd, 2007 at 3:25 AM
GOOD thing LL doesnt own WOW… could you imagine what a boring game that would be? WHAT? you mean i can’t raid people anymore.. cause it’s offensive to someone? damn… and i had all my crew ready to go on a raid.
June 2nd, 2007 at 3:25 AM
williamfish Says: Your comment is awaiting moderation.
Please don’t submit your comment more than once.
I havnt posted a post in 24 hours… why the “awaiting moderation?”
June 2nd, 2007 at 6:04 AM
It will be a big happy Disney world, perfect families looking at perfect Corp Sims, oh-ing and ah-ing at the shiny fake products….
June 2nd, 2007 at 6:14 AM
FYI, this issue doesn’t seem to be fixed for me at all. I am still unable to log in without great difficulty. I am online now, but it took the better part of half an hour to get in, with constant attempts. Still receiving the “DNS cannot resolve host” error. I don’t see any recent posts on the topic on the forums, so I assume most are getting in easily. I’m not sure why I’m still getting this. Historically, I’ve had VERY little trouble logging in, or with many of the issues that pop up from time to time.
June 2nd, 2007 at 11:44 AM
cant log in no error report dont know
whats wrong
June 2nd, 2007 at 11:47 AM
Still the same….says it’s fixed….and it’s not
June 2nd, 2007 at 11:48 AM
Hey, Are we still having problems logging in. I have been trying for the past hour and all I get is Unable to connect to Second Life (done)
Any update on this? thanks!
June 2nd, 2007 at 11:49 AM
Right now, I am unable to login, and I know I am not the only one. Also, http://www.secondlife.com appears to be down too.
June 2nd, 2007 at 11:50 AM
Still can’t get in.
June 2nd, 2007 at 11:51 AM
Can’t seem to log back in… was just in and logged out for a moment….. any word on this still being a problem?
June 2nd, 2007 at 11:52 AM
Same here. I can’t log in, either. This is after several attempts, and time-outs.
June 2nd, 2007 at 11:53 AM
was having trouble getting into inventory and transporting so logged out now having troubles lologging back in
June 2nd, 2007 at 11:53 AM
I am still haveing trouble logging in and its 6-2-2007
June 2nd, 2007 at 11:55 AM
After trying a half a dozen times including restarting the application I can’t logon to the grid. No error messages other than I can’t be logged on. Very frustrating. This and the memory leak are driving me crazy. I found that by transporting between sims my memory useage will go up from around 30m to start with to well over 700 meg in less than an hour. This causes serious lag and eventually there is no choice but log out and back on, but I can’t log back on.
June 2nd, 2007 at 11:57 AM
and also its seems as though this always happens on the weekends
are we not paying enough to SL for them to have any staff on call on the weekends?
June 2nd, 2007 at 11:57 AM
Just tried to log in for about half an hour here on 6/2/07 from 11:30 am until noon PDT. Still getting timed out. Was able to log in early this morning around 8 am.
June 2nd, 2007 at 12:00 PM
Like a few others, I’m going to take this opportunity to say something about the ’safety’ in SL.
This reminds me so very much of the big mess SixApart and Livejournal made by suspending - undiscriminately and based on accusations/blackmail from an outside organisation - journals simply based on their interests (incest and rape and pedophilia). They did not make the distinction between reality/real life predators and FICTION/FANTASY.
Lindens, you could learn from the mistake, which has now made the CEO of SixApart publicly apoligise - http://news.livejournal.com/99159.html - for their rushed and thoughless actions to account holders that were suspended even if they were in no way solicitating those things or encouraging anybody to do something like that.
So, before you go ahead and start a witch hunt, Lindens, sit down and think long and hard about what it really is you want to do. Do you want to equal fiction with real life actions? I’m all for banning true predators, griefers and the likes. But to ban people who are involving themselves willingly in consentual adult activities in a FICTIONAL/Virtual environment where nobody in reality can be forced to do anything, or even forced to watch anything, is a slippery slope towards losing not only the majority of your paying customers (as Livejournal was very close to) but also destroying the actual premise of your own creation.
If this is your intention, by all means, go ahead. But wouldn’t it just be easier to make SL entirely PG without any form of adult themed interaction, religion (because whoa, that’s even more sensitive than sex) and politics and … what? Because there are so many things and activities some people can take a lot of offence to, while other people find them perfectly normal.
I’m sorry for being so much off topic here, but I was pulling my hair that I was too late to post in the other post.
And to be on topic, still having major trouble logging in.
June 2nd, 2007 at 12:02 PM
Same here, I had to logout cause I could’nt upload files.
Relogin is not possible since 20 Minutes. Friends are telling me
that my Avatar is still visible and I get 2 different Errormessages;
One message contains that my the logout process had have begun and the other one says that the service is maybe not available.
*sniff* …. I hope the best and it will be solved asap
Regards,
soho
June 2nd, 2007 at 12:02 PM
Can’t log in what a surprise it is not fixed keep getting updates and downtime and seems everytime they fix something things in Sl are getting worse the lag gets worse the log in time gets worse, the crashing gets worse, the list can keep going and going the missing items from inventory, the friendlist wont work dont know who is online or offline….etc and etc and etc. Hopefully soon it will actually work one of these updates they send….lol…..Trying to have patience….lol
June 2nd, 2007 at 12:03 PM
OK, I’m now getting the ‘Despite our best efforts …’ message as well. One main av and two alts - none can get in and I have important business to attend to today. This is becoming a major headache - along with one alt unable to have her credit card information processed, so I’m unable to upgrade the account.
I thought this problem was supposed to have been resolved? I’ve been trying to log in for over 8 hours now and still cannot get in.
Pull your collective fingers out LL - this has gone on long enough. Stop wasting our time with a voice add-on that hardly anyone wants and fix the current problems that are making it impossible for some of us to conduct our businesses.
June 2nd, 2007 at 12:05 PM
I have been a SL user for about 2 months. this is the first time I have not been able to log in when there was not a scheduled outage. what-ever LL did with this “new” patch, is not the answer. This “fix” shouldn’t effect users that never had a problem.
June 2nd, 2007 at 12:05 PM
Linden folks never had this login problem so consistently before, but I think your login problem has just popped up again, from the UK………
June 2nd, 2007 at 12:07 PM
I have tried numerous times to log in, I can get through th estratup screen and get to where I am signing in and it will move the progress bar about an inch then just sit, and sit, and sit some more till af