Comments on: llGiveInventoryList bug

By: Samm Submariner

Samm Submariner — Sat, 19 May 2007 13:13:23 +0000

@96

It isn’t the fact that something went wrong with the update (although like @97 i find it hard to understand how a bug like this could have crept in if the code was well constructed and managed), but that anyone in the industry knows if you roll out a patch, you have to anticipate something may go wrong however well you test and have the resources and plans in place to tackle things if problems do happen - you don’t roll out a patch last thing on a Friday, and then when you find a problem just shrug and go home anyway…

@98 - 3D worlds may be new ground (although they aren’t they’ve been around for over 10 year), virtual societies may be new ground (actually that’s debatable too). but good software design and engineering, and good service practice when applying updates are not new ground. There are tried and trusted methodologies which others use to reduce the impact of this sort of thing.

By: Accasbel Barrymore

Accasbel Barrymore — Sat, 19 May 2007 12:44:04 +0000

It’s obvious that LL don’t understand their own code.
It must be horribly written, that no one in there has a real understanding the repercussions of changing a line of code in one place.

The real issue is not the particular embugment in this instance.
The issue is that one of their programmers could just as easily have changed something that had unintentional massive repercussions for everyone. It’s a lottery. Throw a line of code in there and sort of pray!

I’ve been creating software for more years than many of you have been alive.
I’ve written really awful buggy stuff in my time I have to admit. Mostly when I was starting out.
BUT , I can’t imagine just how incredibly messed up and unstructured the LL code must be. Spaghetti code may be too kind a word for it.
It’s a major accident waiting to happen.

I just hope to gawd that there’s a team working on a properly controlled near-total rewrite.

By: dream shilova

dream shilova — Sat, 19 May 2007 12:43:57 +0000

Linden Lab reserves the right to limit the number of Second Life accounts an individual may have. I DO NOT HAVE WHAT CAN I DO::::::::::::::::::::::::::::::::???????I was just trying to joing in……………………………………

By: Alyx Sands

Alyx Sands — Sat, 19 May 2007 12:42:20 +0000

@Quiet Sinatra: My thoughts EXACTLY. What pi**es me of far more than any bugs is that constant whining on the blog.

@Simba Fuhr: Dann wäre es auch hilfreich, sich im Deutschen ein bisschen mehr Mühe mit Rechtschreibung, Zeichensetzung, Stil etc. zu geben. BESONDERS wenn man sich an eine Firma wendet.

@Amy Faddoul: Another thing that annoys me a lot-people just don’t read the blog, they read a few words and somehow imagine the rest of it…rolling restart? “MAJOR UPDATE, they’ll break everything again!” Talk about self-fulfilling prophecies here.

Oh, and I actually lost something from my inventory right after buying and trying to rez the box DAYS ago, which had NOTHING to do with the restart on Friday. So? Sh*t happens. I told the creator and got a replacement.

By: dream shilova

dream shilova — Sat, 19 May 2007 12:36:18 +0000

HELP HELP they say I can’t join in SL becouse one can’t have more than one avatar but I have’nt,please tell me what to do?

By: Shimada Yoshikawa

Shimada Yoshikawa — Sat, 19 May 2007 12:34:31 +0000

Unfortunately my inventory item is gone, not misplaced. I was in the process of taking something that I had put on the floor in my own home. A rolling restart warning interupted the process and the item never showed up in my inventory. Searched the house, the land, my inventory, nothing!

It’s not misplaced, it’s GONE. 900 Lindens down the drain thanks to a rolling restart. Priceless.

By: Cat Gisel

Cat Gisel — Sat, 19 May 2007 12:13:40 +0000

I’m still missing things from WEEKS ago that were promised to be restored *cries*…and only ONE item in that pile did I ever even want… *sigh*

By: Cat Cotton

Cat Cotton — Sat, 19 May 2007 12:02:03 +0000

Monday. I guess this confirms customer service is very limited on the weekends. I have noted that on Sundays SL tends to slow down regarding performance. I’m sure LL is aware that they need to increase staff. So I won’t state the obvious.

Cat

By: janeforyou Barbara

janeforyou Barbara — Sat, 19 May 2007 11:53:58 +0000

“It is expected that we will not be able to address the issue until Monday and apologize for the inconvenience. Thanks to those who sent bug reports and used the Public Jira to bring this issue to our attention!”….Its just that in 2007 in internett you run a 24/7 service 365 dayas a yare. If you even considder to get in RL companies to SL you must run a complete 24/7-365 Tech service….Even small inrernett businesses that provides a service got tech ppl stand by.

By: Austin Broek

Austin Broek — Sat, 19 May 2007 11:52:15 +0000

I have been observing this Updates thing for a while and I have to say, LL has sure a real hard job to keep everything as smooth as possible in such a complex plataform and I think they are giving their best since this is their baby creation…BUT.. they may dismiss the incredible responsabilitity behind it since its a World it deals with real Money so as they get Money for it aswell.. so many casual Players may miss what actually happens around them.. anyway.. with such a responsability behind it backs, Over the Weekend Support should be really there.