Comments on: Extended hours for Concierge phone lines http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/ By Linden Lab Wed, 08 Oct 2008 03:30:00 +0000 http://wordpress.org/?v=MU hourly 1 By: Virus Loon http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-504831 Virus Loon Sun, 04 Nov 2007 04:01:50 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-504831 Hi Srry i was really drunk and i accidently married a dude how can i get rid of him as my partner Hi Srry i was really drunk and i accidently married a dude how can i get rid of him as my partner

]]> By: Paris Hilton Sex Tapes - "Criminal"? http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-411340 Paris Hilton Sex Tapes - "Criminal"? Fri, 27 Jul 2007 17:59:48 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-411340 <strong>Hot Paris Hilton sex tape images and clip</strong> Shouldn't Paris Hilton have gone to jail because of her sex tape videos rather than because of not paying ticket charges? Hot Paris Hilton sex tape images and clip

Shouldn’t Paris Hilton have gone to jail because of her sex tape videos rather than because of not paying ticket charges?

]]> By: MariahMarie Allen http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-386885 MariahMarie Allen Fri, 13 Jul 2007 16:04:13 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-386885 YOU GUYS NEED TO GET A CONTACT PHONE NUMBER, I HAVE NO WAY OF RESOLVING AN ISSUE BECAUSE THERE IS NO CONTACT NUMBER!! HELLO.... AND IT SHOULD BE A TOLL FREE NUMBER AS WELL!!! YOU GUYS NEED TO GET A CONTACT PHONE NUMBER, I HAVE NO WAY OF RESOLVING AN ISSUE BECAUSE THERE IS NO CONTACT NUMBER!!

HELLO…. AND IT SHOULD BE A TOLL FREE NUMBER AS WELL!!!

]]> By: Intolerable http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-285240 Intolerable Thu, 17 May 2007 23:46:59 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-285240 <em>Suggestion: Is it possible to have basic concierge information (e.g, contact information, email, phone number, notecard links, etc.) archived as a Notice for the Concierge user group? That way, only concierge residents in the group would have access to it, but it would still be readily available.</em> Is it possible to get information on how to join the Concierge group? Apparently I pay enough, but the only thing Concierge related I've ever received was an invite to the last Valentine's party. I was under the impression, after reading the land store faq, that you had to pay more than $125 to be considered Concierge, but $125 and up is good news to me... Suggestion: Is it possible to have basic concierge information (e.g, contact information, email, phone number, notecard links, etc.) archived as a Notice for the Concierge user group? That way, only concierge residents in the group would have access to it, but it would still be readily available.

Is it possible to get information on how to join the Concierge group? Apparently I pay enough, but the only thing Concierge related I’ve ever received was an invite to the last Valentine’s party. I was under the impression, after reading the land store faq, that you had to pay more than $125 to be considered Concierge, but $125 and up is good news to me…

]]> By: lemmy hofmann http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-282560 lemmy hofmann Wed, 16 May 2007 16:11:39 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-282560 testing the time testing the time

]]> By: dekos masala http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-278835 dekos masala Mon, 14 May 2007 17:54:54 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-278835 I´D LIKE MY 72$USD CREDITED ON MY SL ACCOUNT ASAP PLEASE!!!!THEY´VE BEEN CHARGED ON MY CREDIT CARD FOR LIKE WEEK AGO!!TYTYTY I´D LIKE MY 72$USD CREDITED ON MY SL ACCOUNT ASAP PLEASE!!!!THEY´VE BEEN CHARGED ON MY CREDIT CARD FOR LIKE WEEK AGO!!TYTYTY

]]> By: Brett Finsbury http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-277332 Brett Finsbury Sun, 13 May 2007 20:10:46 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-277332 I know this is way off topic but I would like to say it anyhow. In the past few weeks I have noticed a lot of improvement both on the grid and with store owners. What I have noticed? One inventory problems seemed to have stopped. I feel safer now buying something and being able to rezz it without losing it. Two store owners are working harder to keep their customers happy. Isnt it the customer that makes or breaks a business? Thank you Butch Adzebills for fixing one problem with a purchase that wasnt SL related. Even went as far to give me the item for free for my troubles. He just made a loyal customer here by going far and above anything I would have expected with his customer service. As well as Sue Stonebender who sold me a very nice piano for my music room. Was willing to refund my purchase if I wasnt happy with it. I am very happy with it :) Guess its hard to focus on things when they are working right and focus on what is wrong. Thanks to both LL and the store owners for changing the way they are working with their customers. Its nice to be able to make a purchase and not have the fear of losing it before you even get to unpack it. I know this is way off topic but I would like to say it anyhow.
In the past few weeks I have noticed a lot of improvement both on the grid and with store owners.
What I have noticed? One inventory problems seemed to have stopped. I feel safer now buying something and being able to rezz it without losing it.
Two store owners are working harder to keep their customers happy.
Isnt it the customer that makes or breaks a business?
Thank you Butch Adzebills for fixing one problem with a purchase that wasnt SL related. Even went as far to give me the item for free for my troubles. He just made a loyal customer here by going far and above anything I would have expected with his customer service.
As well as Sue Stonebender who sold me a very nice piano for my music room. Was willing to refund my purchase if I wasnt happy with it.
I am very happy with it :)
Guess its hard to focus on things when they are working right and focus on what is wrong.
Thanks to both LL and the store owners for changing the way they are working with their customers. Its nice to be able to make a purchase and not have the fear of losing it before you even get to unpack it.

]]> By: Sabrina Doolittle http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-272190 Sabrina Doolittle Fri, 11 May 2007 00:22:01 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-272190 Sorry to be annoyingly on topic, but I've asked this before. Can you please run some database foo and send out an email to EVERY SINGLE PERSON who qualifies for concierge support so that they a) know they are a concierge customer, and b) have the concierge details? I bought my sim 2nd hand, and never even knew Concierge existed until six months later. (I just though Jack and Cyn were nice people!) After having been asked several times on regular support calls "aren't you a concierge customer?" Dee Linden gave me the number, which I promptly put on a post it note and lost. In short, I've never had a Concierge Welcome Pack. I'd love one. If you don't have one, I'd be happy to work with you to develop one, but between now and then, I'd be delighted with an email and a phone number. And I'm sure any number of other people would be too - I've asked four random sim owners I know, and all of them were are surprised by the existance of a Conciege batphone as I was! Sorry to be annoyingly on topic, but I’ve asked this before.

Can you please run some database foo and send out an email to EVERY SINGLE PERSON who qualifies for concierge support so that they a) know they are a concierge customer, and b) have the concierge details?

I bought my sim 2nd hand, and never even knew Concierge existed until six months later. (I just though Jack and Cyn were nice people!) After having been asked several times on regular support calls “aren’t you a concierge customer?” Dee Linden gave me the number, which I promptly put on a post it note and lost.

In short, I’ve never had a Concierge Welcome Pack. I’d love one. If you don’t have one, I’d be happy to work with you to develop one, but between now and then, I’d be delighted with an email and a phone number. And I’m sure any number of other people would be too - I’ve asked four random sim owners I know, and all of them were are surprised by the existance of a Conciege batphone as I was!

]]> By: Uh Oh http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-271838 Uh Oh Thu, 10 May 2007 19:18:12 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-271838 in the estate functions where do we have the option to ban non age verified? If it is not in place yet how about an added feature like banning age verifieds so we can keep those that admit to being perverts out? in the estate functions where do we have the option to ban non age verified? If it is not in place yet how about an added feature like banning age verifieds so we can keep those that admit to being perverts out?

]]> By: Dingle Doigts http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-271760 Dingle Doigts Thu, 10 May 2007 18:34:03 +0000 http://blog.secondlife.com/2007/05/07/extended-hours-for-concierge-phone-lines/#comment-271760 I have used speed dial for 2 hours today, only to get the recording which eventually shuttles me off to a message center over and over. Even the recording is out of date. I have left messages for days and sent Emails. As the owner of a sim I have not been given any conceirge information, and I can't locate any. Email to concierge@lindenlab.com has brought no response. I have never seen such poor customer service. Maybe expansion needs to be put on hold while customer service catches up. I have used speed dial for 2 hours today, only to get the recording which eventually shuttles me off to a message center over and over. Even the recording is out of date. I have left messages for days and sent Emails. As the owner of a sim I have not been given any conceirge information, and I can’t locate any. Email to concierge@lindenlab.com has brought no response. I have never seen such poor customer service. Maybe expansion needs to be put on hold while customer service catches up.

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