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	<title>Comments on: Cory Linden Town Hall</title>
	<atom:link href="http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/</link>
	<description>By Linden Lab</description>
	<pubDate>Wed, 03 Dec 2008 23:44:57 +0000</pubDate>
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		<title>By: Usagi Musashi</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260351</link>
		<dc:creator>Usagi Musashi</dc:creator>
		<pubDate>Thu, 03 May 2007 09:55:20 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260351</guid>
		<description>"MSSQL is utter trash. It breaks. Badly. It has security issues, like all microsoft software. Oracle’s got security issues 2 years old.
MySQL is far from a turd. IBM’s working with them to run DB2 as a backend database. Oracle can already be used as a backend database from MySQL."

Agrees and should be thought as a weight and not useable. But LLABs will never dump it :/</description>
		<content:encoded><![CDATA[<p>&#8220;MSSQL is utter trash. It breaks. Badly. It has security issues, like all microsoft software. Oracle’s got security issues 2 years old.<br />
MySQL is far from a turd. IBM’s working with them to run DB2 as a backend database. Oracle can already be used as a backend database from MySQL.&#8221;</p>
<p>Agrees and should be thought as a weight and not useable. But LLABs will never dump it :/</p>
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		<title>By: Usagi Musashi</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260350</link>
		<dc:creator>Usagi Musashi</dc:creator>
		<pubDate>Thu, 03 May 2007 09:54:30 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260350</guid>
		<description>thats alot of signers :) and its growing</description>
		<content:encoded><![CDATA[<p>thats alot of signers <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> and its growing</p>
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		<title>By: Rascal Ratelle</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260348</link>
		<dc:creator>Rascal Ratelle</dc:creator>
		<pubDate>Thu, 03 May 2007 09:53:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260348</guid>
		<description>RE: OPen letter. Unverified accounts.
First I would like to provide a signiture count update, the current signiture count is now 3515 signatures, People are still signing it.

Now, I do not believe restricting unverified accounts duering high logins is a good solution.
Doing such a thing would only create tentions inworld, and upset a lot of people.
Do you really want to deal with evan more ticked off people then you already have?
SL's home page states that SL is for every one to enjoy, biuld, amd have fun, restricting logins will defeat that purpos, and that advertisment would no longer be aplicable.
You would have to rewright to something like: "SL where those with payed accounts are garunteed enjoyment, Unverified accounts are not garunteed full accessable service"

Here is what I suggest LL do, Close account registrations temperaly, Introduec harsher penalties when dealing with abuses (this will deture petty greifings), Update your servers to faster more powerfull servers latest technology and such, Stop introdicing new featers untill you fix all the current issues and bugs. Get SL running smoothly then worry about new features and web site esthetics. 

Address all mac client issues. Make SL clients more compatible with older computers and older graphics cards/drivers, The graphics drivers update page is for windows only and there are currently no driver updates for most mac PPC on that page or any where that I can see, Buying a new computer is not an option for a lot of people.

MY account is an unverified typ, I have provided as much acurate info as I can for LL.
I earn my linden by doing jobs like privet and club security, DmC (Slingo) hosting, special and privet event security. 
Unverified accounts , well most of them are contributing to the SL economy by buying things, doing odd jobs for Lindens. Think about this please, NOT all unverified accounts are greifers, alts and campers, many many, contribute to the SL economy.
IF sl accounts were just payed, we would have a lot less people online yes, but who would buy your stuff? who would take odd jobs? Please think about this.

Thank you 
Rascal Ratelle</description>
		<content:encoded><![CDATA[<p>RE: OPen letter. Unverified accounts.<br />
First I would like to provide a signiture count update, the current signiture count is now 3515 signatures, People are still signing it.</p>
<p>Now, I do not believe restricting unverified accounts duering high logins is a good solution.<br />
Doing such a thing would only create tentions inworld, and upset a lot of people.<br />
Do you really want to deal with evan more ticked off people then you already have?<br />
SL&#8217;s home page states that SL is for every one to enjoy, biuld, amd have fun, restricting logins will defeat that purpos, and that advertisment would no longer be aplicable.<br />
You would have to rewright to something like: &#8220;SL where those with payed accounts are garunteed enjoyment, Unverified accounts are not garunteed full accessable service&#8221;</p>
<p>Here is what I suggest LL do, Close account registrations temperaly, Introduec harsher penalties when dealing with abuses (this will deture petty greifings), Update your servers to faster more powerfull servers latest technology and such, Stop introdicing new featers untill you fix all the current issues and bugs. Get SL running smoothly then worry about new features and web site esthetics. </p>
<p>Address all mac client issues. Make SL clients more compatible with older computers and older graphics cards/drivers, The graphics drivers update page is for windows only and there are currently no driver updates for most mac PPC on that page or any where that I can see, Buying a new computer is not an option for a lot of people.</p>
<p>MY account is an unverified typ, I have provided as much acurate info as I can for LL.<br />
I earn my linden by doing jobs like privet and club security, DmC (Slingo) hosting, special and privet event security.<br />
Unverified accounts , well most of them are contributing to the SL economy by buying things, doing odd jobs for Lindens. Think about this please, NOT all unverified accounts are greifers, alts and campers, many many, contribute to the SL economy.<br />
IF sl accounts were just payed, we would have a lot less people online yes, but who would buy your stuff? who would take odd jobs? Please think about this.</p>
<p>Thank you<br />
Rascal Ratelle</p>
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		<title>By: Kamilion Schnook</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260347</link>
		<dc:creator>Kamilion Schnook</dc:creator>
		<pubDate>Thu, 03 May 2007 09:52:15 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260347</guid>
		<description>@82: For one, MySQL IS a real DBMS.
Los Alamos national labs uses it.
Craigslist uses it.
Pricegrabber uses it.
Yahoo uses it.
CERN uses it.
NASA uses it.
NASA's Jet Propulsion Lab uses it.
The US Department of Homeland Security uses it.
The US Census Bureau uses it.
DaimlerChrysler, Epson, Toyota, Bloomberg, Associated Press, CNET, DirecTV, Reuters, The Weather channel use it.
*GOOGLE* uses it.
I mean, GOOGLE. THE LARGEST DATASET EVER.
http://www.digg.com/tech_news/How_One_Spammer_Got_BILLIONS_of_Pages_into_Google_in_3_Weeks

MySQL can't be that bad.

MSSQL is utter trash. It breaks. Badly. It has security issues, like all microsoft software. Oracle's got security issues 2 years old.
MySQL is far from a turd. IBM's working with them to run DB2 as a backend database. Oracle can already be used as a backend database from MySQL.

Now I'm not a penguin lover by any means, I've been working with windows for close to 20 years myself, and linux for 12 years. Plus, I'm not attacking you, I'm attempting to educate you, but not persuade you.

The reason MySQL is so widely used is because it's open. Take a look at lwn.net's vulnerabilities list for MySQL. There's been a couple, but they're usually patched in hours or days, not months or years.

Now check around the various security mailing lists like BugTraq and FullDisclosure. You'll find a heck of a lot of MSSQL, Oracle, and DB2 exploits, and the bulk of them havn't been patched, as most companies will roll out their database and never touch the software for a long time because 'if it's not broke, don't fix it'. Most of the time, they don't even notice when it is broke, because it still works marginally, much like windows ;)

For you EU folks without credit cards -- Take a look online for Visa and Mastercard 'gift' cards. A great many of them can be reloaded in a store with euros.

A credit card doesn't have to be a CREDIT card -- many debit cards also carry the Visa/Mastercard logos and can be used the same way. Heck, paypal even offers one.

@89: Sorry, didn't mean to insinuate you wern't aware of LL's setup. Please forgive me! :D

@80: LL's supposedly moving towards user owned simulators. We can't use standard objects like DXF because SL isn't using a polygon building system, it's using a primitive building system like TrueSpace. While Truespace can indeed export DXF, it's not it's native format. There are, however, some importers written in LSL that can import the general shape of an object in those formats, but they use a LOT of prims.


As for the rest of you:
Kindly remember that SL is becoming a more open place. Just like the Internet is now. Just imagine if you had to pay monthly/individually for every single site, blog, email message and USENET post. You'd hate that. Free access is an imperative.
You cannot revoke that, or SL *WILL* die. SL's shown up on most major countries television recently, and that's part of what's drawn so many people into the world. SL showed up on Brazilian TV. Thousands of Brazilians showed up over that week.
SL Showed up on French TV. Another huge influx of French folks came shortly after.

This is not a game, this is a metaverse browser that can contain games, as well as a whole array of other content.

You don't have to pay directly to use Firefox or Internet Explorer (Well, you have to have windows for that, but we'll ignore that fact for now) or Safari or any other browser.

If you did, well, I'd hate to live in that world. I would hope that the rest of you would as well.

Anyway, nearing 3AM PST, so I better catch some sleep so I can show up early at the town hall. Have a nice night, world. Sleep well.</description>
		<content:encoded><![CDATA[<p>@82: For one, MySQL IS a real DBMS.<br />
Los Alamos national labs uses it.<br />
Craigslist uses it.<br />
Pricegrabber uses it.<br />
Yahoo uses it.<br />
CERN uses it.<br />
NASA uses it.<br />
NASA&#8217;s Jet Propulsion Lab uses it.<br />
The US Department of Homeland Security uses it.<br />
The US Census Bureau uses it.<br />
DaimlerChrysler, Epson, Toyota, Bloomberg, Associated Press, CNET, DirecTV, Reuters, The Weather channel use it.<br />
*GOOGLE* uses it.<br />
I mean, GOOGLE. THE LARGEST DATASET EVER.<br />
<a href="http://www.digg.com/tech_news/How_One_Spammer_Got_BILLIONS_of_Pages_into_Google_in_3_Weeks" rel="nofollow">http://www.digg.com/tech_news/How_One_Spammer_Got_BILLIONS_of_Pages_into_Google_in_3_Weeks</a></p>
<p>MySQL can&#8217;t be that bad.</p>
<p>MSSQL is utter trash. It breaks. Badly. It has security issues, like all microsoft software. Oracle&#8217;s got security issues 2 years old.<br />
MySQL is far from a turd. IBM&#8217;s working with them to run DB2 as a backend database. Oracle can already be used as a backend database from MySQL.</p>
<p>Now I&#8217;m not a penguin lover by any means, I&#8217;ve been working with windows for close to 20 years myself, and linux for 12 years. Plus, I&#8217;m not attacking you, I&#8217;m attempting to educate you, but not persuade you.</p>
<p>The reason MySQL is so widely used is because it&#8217;s open. Take a look at lwn.net&#8217;s vulnerabilities list for MySQL. There&#8217;s been a couple, but they&#8217;re usually patched in hours or days, not months or years.</p>
<p>Now check around the various security mailing lists like BugTraq and FullDisclosure. You&#8217;ll find a heck of a lot of MSSQL, Oracle, and DB2 exploits, and the bulk of them havn&#8217;t been patched, as most companies will roll out their database and never touch the software for a long time because &#8216;if it&#8217;s not broke, don&#8217;t fix it&#8217;. Most of the time, they don&#8217;t even notice when it is broke, because it still works marginally, much like windows <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>For you EU folks without credit cards &#8212; Take a look online for Visa and Mastercard &#8216;gift&#8217; cards. A great many of them can be reloaded in a store with euros.</p>
<p>A credit card doesn&#8217;t have to be a CREDIT card &#8212; many debit cards also carry the Visa/Mastercard logos and can be used the same way. Heck, paypal even offers one.</p>
<p>@89: Sorry, didn&#8217;t mean to insinuate you wern&#8217;t aware of LL&#8217;s setup. Please forgive me! <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
<p>@80: LL&#8217;s supposedly moving towards user owned simulators. We can&#8217;t use standard objects like DXF because SL isn&#8217;t using a polygon building system, it&#8217;s using a primitive building system like TrueSpace. While Truespace can indeed export DXF, it&#8217;s not it&#8217;s native format. There are, however, some importers written in LSL that can import the general shape of an object in those formats, but they use a LOT of prims.</p>
<p>As for the rest of you:<br />
Kindly remember that SL is becoming a more open place. Just like the Internet is now. Just imagine if you had to pay monthly/individually for every single site, blog, email message and USENET post. You&#8217;d hate that. Free access is an imperative.<br />
You cannot revoke that, or SL *WILL* die. SL&#8217;s shown up on most major countries television recently, and that&#8217;s part of what&#8217;s drawn so many people into the world. SL showed up on Brazilian TV. Thousands of Brazilians showed up over that week.<br />
SL Showed up on French TV. Another huge influx of French folks came shortly after.</p>
<p>This is not a game, this is a metaverse browser that can contain games, as well as a whole array of other content.</p>
<p>You don&#8217;t have to pay directly to use Firefox or Internet Explorer (Well, you have to have windows for that, but we&#8217;ll ignore that fact for now) or Safari or any other browser.</p>
<p>If you did, well, I&#8217;d hate to live in that world. I would hope that the rest of you would as well.</p>
<p>Anyway, nearing 3AM PST, so I better catch some sleep so I can show up early at the town hall. Have a nice night, world. Sleep well.</p>
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		<title>By: Astryd Moore</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260346</link>
		<dc:creator>Astryd Moore</dc:creator>
		<pubDate>Thu, 03 May 2007 09:51:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260346</guid>
		<description>Cory, this is a great update, and thanks so much for posting it.

I'm really pleased that the inventory system is being revised to properly use distributed transactions. That sounds long overdue.

I think it would help enormously to reduce frustration levels if you could comment on this blog, at this level of detail, on a regular (monthly?) basis. It's very reassuring to have some confirmation that someone at LL is thinking about this stuff and actually working on it.

I know that Lindens do talk to individual helpful residents, and specific groups, about SL issues. And I know they have in-world office hours, and so on. But what's still needed is a public channel of communication about these issues. I wasn't involved, but I suspect Project Open Letter was borne partly from the frustration of not being able to have any kind of clear public acknowledgement or answer from LL about these very painful issues.

I realise it must be frustrating for LL to read endless posts from people complaining about things not working. But the current strategy, of closing down the forums and frequently closing blog comments (or just not reading them, which I suspect is also common), has not helped. Instead of having your residents sounding off in a forum or blog which you own and moderate, you now have a publicly visible and googleable monument to their dissatisfaction, which you don't own and can't moderate.

So as well as fixing the technical issues, can I please ask that you rethink the way you're managing your communications right now? The technical problems that gave rise to Project Open Letter need fixing, but so do the communications problems that made it necessary.</description>
		<content:encoded><![CDATA[<p>Cory, this is a great update, and thanks so much for posting it.</p>
<p>I&#8217;m really pleased that the inventory system is being revised to properly use distributed transactions. That sounds long overdue.</p>
<p>I think it would help enormously to reduce frustration levels if you could comment on this blog, at this level of detail, on a regular (monthly?) basis. It&#8217;s very reassuring to have some confirmation that someone at LL is thinking about this stuff and actually working on it.</p>
<p>I know that Lindens do talk to individual helpful residents, and specific groups, about SL issues. And I know they have in-world office hours, and so on. But what&#8217;s still needed is a public channel of communication about these issues. I wasn&#8217;t involved, but I suspect Project Open Letter was borne partly from the frustration of not being able to have any kind of clear public acknowledgement or answer from LL about these very painful issues.</p>
<p>I realise it must be frustrating for LL to read endless posts from people complaining about things not working. But the current strategy, of closing down the forums and frequently closing blog comments (or just not reading them, which I suspect is also common), has not helped. Instead of having your residents sounding off in a forum or blog which you own and moderate, you now have a publicly visible and googleable monument to their dissatisfaction, which you don&#8217;t own and can&#8217;t moderate.</p>
<p>So as well as fixing the technical issues, can I please ask that you rethink the way you&#8217;re managing your communications right now? The technical problems that gave rise to Project Open Letter need fixing, but so do the communications problems that made it necessary.</p>
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		<title>By: Usagi Musashi</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260344</link>
		<dc:creator>Usagi Musashi</dc:creator>
		<pubDate>Thu, 03 May 2007 09:50:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260344</guid>
		<description>@93 that brings up a good questen island owners hold many inventory items. If they limitthem to x number of items they never make it. Unless LLabs put a item limit and if they go over it the have to pay for each addtional item(s).</description>
		<content:encoded><![CDATA[<p>@93 that brings up a good questen island owners hold many inventory items. If they limitthem to x number of items they never make it. Unless LLabs put a item limit and if they go over it the have to pay for each addtional item(s).</p>
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		<title>By: Usagi Musashi</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260337</link>
		<dc:creator>Usagi Musashi</dc:creator>
		<pubDate>Thu, 03 May 2007 09:46:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260337</guid>
		<description>Let`s not forget the lindens are trying to do things right. But this is only as good if they learn from the past. Lets hope they do. Otherwise  everything will be fruitless.</description>
		<content:encoded><![CDATA[<p>Let`s not forget the lindens are trying to do things right. But this is only as good if they learn from the past. Lets hope they do. Otherwise  everything will be fruitless.</p>
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		<title>By: Lozlo Peng</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260315</link>
		<dc:creator>Lozlo Peng</dc:creator>
		<pubDate>Thu, 03 May 2007 09:21:39 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260315</guid>
		<description>I have over 15k items and that's all from shopping!
Also alot of my building buy a large quantity is from shopping!
LL, limiting inventories would be limiting yourselfs, because it'd limit people from purchasing L$ from you, rates would drop dramatically. 

I was thinking what would people be able to spend their L$ on if inventory limits were introduced... Nothing, nothing for the average resident who doesn't own an island or rent land. Not even 10l uploads and snapshots!

For all the features secondlife provides this would be a big big, biggg wrong turn.</description>
		<content:encoded><![CDATA[<p>I have over 15k items and that&#8217;s all from shopping!<br />
Also alot of my building buy a large quantity is from shopping!<br />
LL, limiting inventories would be limiting yourselfs, because it&#8217;d limit people from purchasing L$ from you, rates would drop dramatically. </p>
<p>I was thinking what would people be able to spend their L$ on if inventory limits were introduced&#8230; Nothing, nothing for the average resident who doesn&#8217;t own an island or rent land. Not even 10l uploads and snapshots!</p>
<p>For all the features secondlife provides this would be a big big, biggg wrong turn.</p>
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		<title>By: June</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260305</link>
		<dc:creator>June</dc:creator>
		<pubDate>Thu, 03 May 2007 09:12:04 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260305</guid>
		<description>Thanks for replying Cory! 

It's good to hear something official. I've got a stupid suggestion, but why doesn't LL install a Resident Response Team ? A group of volunteers who form the 1st line in customer support. They can sort thru things, send the important stuff upto the 2nd line (linden run) and collect the bugs/suggestions/questions and file them in a way LL can quickly respond/act to.

I can imagine about 80% of the help/bug submission you receive aren't adequate filled or relate to users not reading support pages.

This could all be easily run from a website, where the RRT's can logon to and help you sort stuff. It would help speed up the response time wich is very important to residents, they all feel they have legitimate questions and complaints and it would dramatically reduce the load on the linden-staff, they could focus on the heavy things instead of responding to stuff like ' why isn't my hud loading ' questions you don't have time for. 

Let us help LL make things go smoother!</description>
		<content:encoded><![CDATA[<p>Thanks for replying Cory! </p>
<p>It&#8217;s good to hear something official. I&#8217;ve got a stupid suggestion, but why doesn&#8217;t LL install a Resident Response Team ? A group of volunteers who form the 1st line in customer support. They can sort thru things, send the important stuff upto the 2nd line (linden run) and collect the bugs/suggestions/questions and file them in a way LL can quickly respond/act to.</p>
<p>I can imagine about 80% of the help/bug submission you receive aren&#8217;t adequate filled or relate to users not reading support pages.</p>
<p>This could all be easily run from a website, where the RRT&#8217;s can logon to and help you sort stuff. It would help speed up the response time wich is very important to residents, they all feel they have legitimate questions and complaints and it would dramatically reduce the load on the linden-staff, they could focus on the heavy things instead of responding to stuff like &#8216; why isn&#8217;t my hud loading &#8216; questions you don&#8217;t have time for. </p>
<p>Let us help LL make things go smoother!</p>
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		<title>By: Halal Altamura</title>
		<link>http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260299</link>
		<dc:creator>Halal Altamura</dc:creator>
		<pubDate>Thu, 03 May 2007 09:09:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.secondlife.com/2007/05/02/cory-linden-town-hall/#comment-260299</guid>
		<description>Lindens, first of all thanks for your replay and efforts to solve these issue.

It occours to me that your have many techies and RL experts among the residents, be it IT people or other. Maybe you could benefit from that by forming a knowledge network or Special Interest Groups (SIGs) with us? Allow us to 'upload' our RL credenticals to our SL accounts and use our experince by letting the prober experts in to the loop of changes, idea's, bug fixing, IT Best Practise, HAVOK, what ever. 

I think many of us would like to give a helping hand if you would let us.

Just an idea.
Halal</description>
		<content:encoded><![CDATA[<p>Lindens, first of all thanks for your replay and efforts to solve these issue.</p>
<p>It occours to me that your have many techies and RL experts among the residents, be it IT people or other. Maybe you could benefit from that by forming a knowledge network or Special Interest Groups (SIGs) with us? Allow us to &#8216;upload&#8217; our RL credenticals to our SL accounts and use our experince by letting the prober experts in to the loop of changes, idea&#8217;s, bug fixing, IT Best Practise, HAVOK, what ever. </p>
<p>I think many of us would like to give a helping hand if you would let us.</p>
<p>Just an idea.<br />
Halal</p>
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