Rolling Restart to Begin Shortly
Friday, March 30th, 2007 at 12:25 PM by: Jesse LindenIn approximately 30 minutes, we will be rebooting regions on the Second Life Grid for a server upgrade. Each region will be given a warning of a few minutes before the region actually restarts, leaving everyone to scramble to another region before being logged out. We will post back when the grid is done rolling and the update is over. Thanks!
March 30th, 2007 at 12:33 PM
ABOUT TIME!!!!!!!!!!!!!GRRRRRRRRRRR
March 30th, 2007 at 12:35 PM
why can’t I get back on?
The lag got very very bad. So I logged off, had to reboot my pc. Now I get half logged into SL and the viewer stops responding.
Help?
March 30th, 2007 at 12:38 PM
Oh man.. O_O
March 30th, 2007 at 12:40 PM
Why are you no longer posting why restarts are happening? Or whats being changed? Was there a policy shift to no longer inform us why things are going on when it comes to rolling restarts?
March 30th, 2007 at 12:45 PM
Yeah, things are pretty messed up right now.
March 30th, 2007 at 12:45 PM
http://www.foxatomic.com/#player:AssetId=13772
Have a look
Take care
~kitty
March 30th, 2007 at 12:45 PM
Folks, if you’re having grey problems, check one very important thing - if you’re running Symantec/Norton or McAfee Antivirus, make sure you EXCLUDE your SecondLife CACHE FOLDER from the Real-Time Virus Scan. This is a known issue with both Symantec/Norton and McAfee. Don’t know why, but they really cause problems with texture load.
March 30th, 2007 at 12:46 PM
Jesse is doing this best i understand.but why why do it after hours after the report of failures…..they should have done this a few hours ago. Why wait?
March 30th, 2007 at 12:46 PM
If You Are Logging Off–Update You’r Graphics Card,Worked For Mine And Dads SL.Now No Problems.
March 30th, 2007 at 12:47 PM
Oh gesh buck save the RAH RAH stuff! Facts is LLLABS SCREWEDUP PERIOD!
March 30th, 2007 at 12:49 PM
Ugh. The last issue was bad enough, I’m STILL missing things from inventory (NOT happy about that either!) and I have 45 lost and found folders that I can’t delete. Now…I’m Ruthed and my inventory won’t load past 483 items.
March 30th, 2007 at 12:50 PM
Buck YOUR WRONG! I dont have any of those softwares! STOP BLAMING US ! Blame LLABS!
March 30th, 2007 at 12:51 PM
Buck, if this is the case then Linden Labs needs to give directions on how to do this in Symantec/Norton and McAfee anti-virus programs. Perhaps they do. I’ll look to see.
March 30th, 2007 at 12:58 PM
When i try to download the new 1.14. it says the file is corrupt, is this a problem that can be corrected?
March 30th, 2007 at 1:00 PM
Usagi, settle down. Buck was offering advice that can help people. And there is no S, it’s Linden Lab.
March 30th, 2007 at 1:02 PM
Thanks for the tip Buck, I’m gonna try that right now.
Broccoli
March 30th, 2007 at 1:02 PM
anyone have any more advice on why my viewer is locking up on me when it says “contacting region”?
I’ve rebooted 2 times now and turned of the AV totally
dunno what else to do
March 30th, 2007 at 1:04 PM
Usagi Musashi Says
“jesse is doing this best i understand.but why why do it after hours after the report of failures…..they should have done this a few hours ago. Why wait?”
*shrugs* Maybe they had to write the server patch?
March 30th, 2007 at 1:06 PM
Here here Darien, At least it happens
March 30th, 2007 at 1:06 PM
So I am just curious how this rolling restart works. Does in go in alphabetical order or one region to the next adjacent region, or what?
Might be useful to know so I don’t get logged out.
March 30th, 2007 at 1:07 PM
… if I can figure it out. I have Norton Internet Security. Where’s the option?
Broccoli
March 30th, 2007 at 1:07 PM
Yea.. thats the problem..its a PATCH.. the problems are never fixed, just patched..
March 30th, 2007 at 1:07 PM
Y’all are angry and I understand why but remember; wouldn’t you be more angy if SL ceased to exsist? They’re doing their best and you have to remember in the grand scheme of things SL is still a baby (yes even after 4 years). Think how long it took to perfect the internet (and its been up, what?-10 years?)
March 30th, 2007 at 1:09 PM
Plz can SL make its world faster. Its all day the same with lags and other probs. This aint fun anymore. Cost me more time to recover things then to actually play.
March 30th, 2007 at 1:11 PM
Having grey problem with new viewer. Someone here mentioned “excluding” the SL cache folder if running Symantec Virus protection. How does one exclude that folder from real time virus scan as the previous posted suggested.
March 30th, 2007 at 1:15 PM
You people think that updating is great and everytime you bloodly always get it wrong and cock things up as perusual. So please, STOP FUCKING ABOUT WITH SL. Getting this far must be a bloody fucken chance!!!!!!!!!!!!!!
March 30th, 2007 at 1:17 PM
I think the viral scanner exclusion is a very valid point for all of us even when things are working well
I would be very interested if anyone knows how to exclude folders from AVG free edition. I get wound up when things are not working well too, we all must remember SL is being developed around us while we’re using it - not an easy thing to do, I wouldn’t fancy the job!
March 30th, 2007 at 1:21 PM
Are they done yet?
Nothing seems to be working…
March 30th, 2007 at 1:21 PM
Restart failed to resolve anything.
In fact the conditions are now worse.
Welcome to Graylife!
Yes! The much requested and long anticipated all gray world is here at last! And soon we can all talk to each other in spooky invisible avatar mode! (Antiruth gun included free!)
March 30th, 2007 at 1:21 PM
well, i’m about to give up entirely. is anyone else having the view hang while trying to log into second life? I’ve disabled the virus scanner completely, re-installed the viewer.
any other ideas?
March 30th, 2007 at 1:22 PM
Have a look here. A little bit down theres a post how to exlude folders
Norton Antivirus http://www.climateprediction.net/board/viewtopic.php?t=4272
March 30th, 2007 at 1:22 PM
And no i don’t have any antivirus software issues so dont even try to deflect attention from the obvious fact that:
THE
DATABASE
DOES
NOT
WORK
March 30th, 2007 at 1:23 PM
al i was saying is tha does not apply to thse that DO`T use the Virus systems…so whats the point of posting if it does not rationalize the current issues we had…..GESH! BS
March 30th, 2007 at 1:23 PM
I suppose I will never get my question answered in time for it to do me any good. Typical SL.
March 30th, 2007 at 1:23 PM
AVG Free edition
With the free edition you can’t exclude folders
March 30th, 2007 at 1:25 PM
@10 DOH NO joking :/
March 30th, 2007 at 1:25 PM
Testing this blog site
March 30th, 2007 at 1:26 PM
I can only tell you how to do it using Symantec AV Corporate Edition, which is what I use, but most should have a similar option. If you are not using SAVCE, check the help file or webpage of the AV you are using, they should have instructions on how to exclude folders.
First, fire up SL and go to Preferences, Network, and write down the path of where the Cache is located. It is usually C:\Documents & Settings\(user name)\Application Data\SecondLife\cache
If using SAVCE, go to “Configure” then “File System Auto-Protect”, and hit the “Exclusions” button (May have to check “Exclude selected files and folders”, if not already checked). Click on “Files/Folders”, then dig down to the location of your cache folder and put a check-mark next to it. Close everything by hitting OK until you can exit.
March 30th, 2007 at 1:26 PM
@ Ann Otoole:
I know. But besides THE DATABASE DON’T WORKS there are severall other problems SL has with settings or other applications.
But you are right. The main part of problems are on the server side of SL.
March 30th, 2007 at 1:29 PM
so how do u think u can load everything besides textures if it was anti virus software?
u shouldn`t be able to login at all if it was that heh
March 30th, 2007 at 1:30 PM
well…
obviously cached textures are not loading.
obviously there is something malfunctioning in the associated section of client/viewer code.
did they roll out server side code that requires use of the new auto-crashing-all-the-time-life viewer?
March 30th, 2007 at 1:32 PM
To make life simpler and acknowledge the whole world isn’t American - how about also posting the time in the international time format used by aircraft, shipping and space going liners?
G M T
Thank you, thank you very much
(what the hell is PDT anyhow?)
[I don't care - don't tell me]
March 30th, 2007 at 1:32 PM
@27 its not a virus wall issue only….. its much deeper then that. They are just throwing the blame off to the side here……I don`t buy it today.
March 30th, 2007 at 1:35 PM
so is it the viewer or is it my computer? anyone else? please?
March 30th, 2007 at 1:35 PM
@25 why even bring it up? Ok your trying to help. But that does not let llabs off the hook here. Direting the blame to the virus ware does not fly totally here. Yes I am hot yes i am upset. What you expect. never NEVER have i seen such trash on sl as i did today..
March 30th, 2007 at 1:37 PM
GMT? heck with that!
ZULU TIME!!!!
(heh heh)
When this was posted it was around 21:37Z
Thats 9:37PM GMT
March 30th, 2007 at 1:38 PM
And the 50% refund on my Premium and Island charges? Seeing that 50% of the time I CAN use SL (My evenings and the weekend) SL is UNUSEABLE due to entirely foreseeable problems i.e. over 25,000 concurrent logins?
I’m getting very close to loosing patience with LL over this shambles.
WHY AREN’T YOU APPLYING THE ‘CONTINGENCY PLAN’?
Scared of annoying the boss? Or does the mechanism even exist? Is it just vapourware and spin?
March 30th, 2007 at 1:45 PM
30: Virus wall?
Come one, now. First of all, I am not “They”. I don’t work for LL, am not in a state where I could work for LL, and frankly, am not interested in working for LL - because I don’t want to hear my work trashed by people who have no concept of how remarkable it is that a system like this works at all, ever.
My notes, on this entry and the previous, were mean to combat one known problem with texture loading. Never claimed it would fix everything, never claimed it would fix connection problems. Just that it can, and does, fix may grey-texture problems introduced in the First-Look based viewers.
You know this. You were all over the First Look program, I read every damned post you made. And, instead of saying nothing, or even “Yes, that is a problem we all found”, you accuse me of trying to blame everything on the user.
You know what, Usagi? You are the kind of person who is ruining SL. Not a single blog post goes by without you yelling about something (Note that I did not say “whine” - I know how you hate that). You blame everything on LL, assuming, for some reason, that they have God-like powers to know exactly what your specific problem with SecondLife is, what on your computer or theirs might be causing it, and fix it - all before it happens. And when they fail, you scream bloody murder, along with a couple dozen hard-core LL bashers who think they can make a damned living in a first-of-its-kind virtual world, on the bleeding edge of technology, without a little risk.
SecondLife is a birth. It is bringing into the world a brand new thing - something totally unlike anything that has preceded it. All births mean pain, hardship, and change. Why should anyone expect less?
March 30th, 2007 at 1:48 PM
I remember a time when our nights were griefed by people tryig to take down the grid… Now a days seems like the only grief is from LL.
*smiles*
I kinda miss the grid griefers, they caused less problems.
March 30th, 2007 at 1:53 PM
You think this is bad, wait for the voice system. Unless they just inclulded ventrillo or teamspeack etc dll so the load is distributed off the SL grid like streaming video/audio, its prob gonna suck up 10x the ammount of current bandwidth being used.
IOW right now there are 34,762 people online, with voice, it will prob be the equivilent of 347,620 people online at once.
March 30th, 2007 at 1:56 PM
So we are still waiting for this “Rolling Restart” (for about an hour and a half). Is anyone in a region where the restart has already happened?
March 30th, 2007 at 1:56 PM
#35 buckaroo loved the birth analogy but lay off usagi please. btw - is this ‘rolling restart’ actually happeneing?
March 30th, 2007 at 1:56 PM
@35 Buckaroo Mu:
I’m glad you said that. I’m an admin and I know that there are always two sides on a network: Host and Client.
LL won’t tell us what’s wrong with the server. The only thing that really helps is sharing infos about the client. One thing that doesn’t help is repeating every half hour that LL s**ks or whatever some poster think LL is. We all know this kind of opinion now. How about posting your problem, sending your logs and tweaking your system until you get it or they get it.
We are all ADDICTED, thats for sure and some even depend on it. So don’t blame people who try to help and post something really usefull. If it helps one person it was more useful than some posts here.
March 30th, 2007 at 2:03 PM
Well great Update .. My skin is a horror … my shape too . .I’m now a child .. I can’t change my body or clothes .. everytime I’m frozen ..
I hope you will work on all the mistakes.
March 30th, 2007 at 2:04 PM
@35 you know what buck………
I not the only one love feeling this problem. Look at the blog and all the people sadned and upset because they can`t play. Some rely on this game as they income and there only social outlet. So don`t pass the flaming remark on me…..VR games/lifes are very very special to some. Why? because its their only means of interaction to the outside world. You double posted your remark in both blog topics why? who knows…….But don`t pin point me……..Like i am the only person bitching here look at others…….I say this If you believe The sky is blue everydays of the year…Then maybe your wear rose colored glassed and seeing everything great and perfect here which its not…….
March 30th, 2007 at 2:04 PM
Interesting Xabbu…
So, how should I tweak my system so my fps doesn’t drop in direct proportion to the numbers logged on when it exceeds 25K?
How should I tweak MY system so TP’s WORK, so objects can be rezed, so textures appear, so transactions don’t fail, so inventory items don’t vanish?
IT’S THE GRID STUPID! (not an insult, just paraphrasing Slick Willy)
March 30th, 2007 at 2:09 PM
Understand why people are upset is the key here. if you have any undestand about people interaction in either rl or vr then you understand why people are so upset…..Maybe some just dont understand becauseall they see is cpus, mother boards, etc etc. and not the people that use this game/or life……..The human factor is lost these days in BLEEDING EDGE bla bla bla…..pardon me but we are humans and not a bunch of computer parts….
March 30th, 2007 at 2:10 PM
It just dawned on me that I have asked a question that no one has an answer for.
How does a rolling reastart work?
I am going to make a guess that since SL is in the US that it goes region to region, from left to right, then down to the next row, then left to right again.
Of course I have no way to verify this. So I will probably be correct
But really… If you know how the process works, I would like to know.
Thanks in advance.
March 30th, 2007 at 2:12 PM
@ both 35 and 38 I couldnt agree more that if what Buckaroo suggested helps just one or two users it was worth the suggestion. Everyone that has been part of the First Look trial knows that it helped many users who followed that suggestion. Nowhere did I see him telling anyone that that was the problem, just that it could help. We all also know that LL is having serious server and data base problems.A lot if not most can be blamed on LL but not everything that goes wrong, and we all know that also but try to help with what we can with suggestions as to what has worked for us while testing the First Look viewer.
March 30th, 2007 at 2:14 PM
@41 Inigo Chamerberlin
you got me wrong. I know that LL has serious problems keeping up with the system. All I want to say is, that blaming people who try to help, because they know that it COULD BE THIS OR THAT to solve ONE PROBLEM, isn’t really smart.
Come on
AND yes it’s up to LL to fix these problems BUT as it looks now it’ll take a while until everything is running smooth again. ITS ALREADY SCREWED UP and I hope they’ll fix it soon, but I guess they won’t, that’s why we can help and sort SOME the client problems out.
So if I help somebody the last thing I want to hear is that I’m an idiot because LL should do this.
March 30th, 2007 at 2:14 PM
Hopefully, all goes well. And Usagi you need to chill. I see your posts, and you sound like a lil 5 yr. old brat. God you are the people that’s ruining SL. The Lindens are trying their damn hardest to fix up SL, and all you do is complain. How about you be patient? Or is that too much for you? Guess it is.
Thank you lindens for taking the time to fix up SL for us. I know there’s a lot of people on SL, and these things take time.
March 30th, 2007 at 2:14 PM
#42 usagi - with you on that. i don’t have to be a geek here i have enough of that in rl. btw i’m on - just want to know if i’m going to have to jump in the middle of a build.
March 30th, 2007 at 2:17 PM
You may want to check on the Beta grid later also. The Lusk region was continuously giving me messages that the area was not available and teleporting me to greeting areas. The area was not full. It was rather laggy everywhere.
March 30th, 2007 at 2:20 PM
Oh lord, stop fighting on the blog. Appreciate some help, try it, and get over it.
March 30th, 2007 at 2:20 PM
I agree totally with whoever suggested the times should be published in a standard GMT (or Zulu) format. After all this is the internationally recognised time standard.
I haven’t a clue what PDT is either???
March 30th, 2007 at 2:20 PM
I tweak, I must admit, in the background, to see if I can get more out of both my laptop, and my viewer, but when the Grid is having a bad day (let’s keep it in perspective eh..?) I do tweak, I reduce my draw distance, I lower my sliders in graphics details, I remove anisotropic filtering, I will remove streaming audio and video, it’s all temporary, as is the problem, and I’m sure we all know our viewers settings as well as we do the ui - then I’ll stop *everything* I don’t need on the laptop, ctrl+alt+del and take it all out, I don’t need print spooler right now, I can live without windows time, windows installer, err, why is uninteruptable power supply running anyway, I don’t have one? So I try to give my laptop and viewer the best chance of working with what is available, on that day.
March 30th, 2007 at 2:21 PM
i went and took a look at those “Key Metrics” to consider them against today’s issues. (noting that every day there is a new set of issues preventing residents from freely using the system, it isnt a game)
The rate of residents registered increase is pretty flat now. 1 million a month. Half of which are unique. But for fun lets look at the total registrations as our guiding benchmark.
Right now, March 2007, we are bouncing off of 40,000 concurrent residents online.
Next month this time it will be 48,000 concurrent users.
Fast forware to August 2012
The equivalent of the entire US population will be registered residents in Secondlife. (70 million)
Roughly a half million concurrent residents online.
Yes all just numbers and statistics but for the forward thinkers consider this:
The equivalent of an entire country’s population.
Now thats gonna be a source of sheer and utter power when the leadership of countries is decided by the populace of Secondlife.
Yes we need this system fixed.
No this is no game. This is real. But its the new reality.
Oh wait, isnt 2012 when the giant asteroid hits planet Earth and all this goes poof?
DANGIT!!!!!! JUST WHEN IT IS GETTING GOOD SOME JERK THING HAS TO CRASH THE FRIKKIN PARTY!!!!!
March 30th, 2007 at 2:25 PM
I am sitting here since 4 days without a possibility to log in .
My house disappeared from my land and all things in my inventar..
so what now..?????
Every log in fails by what?
‘Unable to complete transform…’
when you will be ready?
If you cannot get a solution,tell me .I will know what ’s going on now.
March 30th, 2007 at 2:31 PM
Oh yeah - now my posts are getting deleted.
Too funny.
How dare I be honest.
It doesnt matter that SL has become a haven for crooks and a teen-fest.
But whatever you do dont speak up on the blog.
blah.
March 30th, 2007 at 2:33 PM
#48 when we become a nation ann - i’ll vote for you as dictator for life
March 30th, 2007 at 2:37 PM
Folks, PDT is Pacific Daylight Time. Linden Lab is in California, and that’s what they have there. As for getting confused about the time, please, everyone … look in the upper right hand corner of your browser for a time (either PDT or PST) that used to be called SLT (Second Life Time). It’s there for everyone to see anytime you want. When I log onto Second Life I go into SLT, whatever that may be called at the moment. That’s what I use exclusively, and I encourage everyone I know to do so, as well. You can’t go wrong when the standard time for our virtual world is displayed so prominently.
March 30th, 2007 at 2:42 PM
Look at O`tool remark…………..
LOOK closely then tell me if we are in future problems……….
When Big Business shows up…then what? How long will they stay on sl seeing all the laggy broken structure they call sl?
March 30th, 2007 at 2:43 PM
apparent official causes for everyone forcibly inducted into the Cult of Geno, aka, seeing the Grey:
a) its cause you insist on saying “Linden LabSSS”!!!!
b) you use $4177y antivirus software
c) you are too dumb to figure out how to configure your antivirus software properly to use an application, when real programmers at other software companies can figure out how to write software that doesn’t require such customizations.
Could it be because the servers are instead hopelessly broken? Badnarik, for instance, has been in cyclic crashes since yesterday evening, but it took until noon today for anybody at LL to give a tinkers darn about it. Friedman disappeared a short time ago… and my client crashed out completely… no warning on the pop down blue notice thingy of a shutdown…
March 30th, 2007 at 2:44 PM
#54 Your posts are getting deleted?!! Must be a server problem
March 30th, 2007 at 2:47 PM
My sim has gone mad over the last few days.
Items from houses and whole chunks of houses vanishing. Some of the residents say they can see the items far out at see off the border of the sim. But noone can reach them (yes we all know about select distance/unlock camera restrictions blah blah.) but most of the residents cant see the stuff.
My inventory is hell. I have an entire sim plus my personal items spread throughtout untold undeletable lost & found folders.
In the middle of redeveloping the entire sim , this makes life really really hard.
And yes I am angry and frustrated.
And yes people are going to complain and feel equally upset when they lose their new pair of shoes or get booted off and cant relog for a while.
(I understand other people are having as bad or worse problems than i am and i genuinly feel sorry for them)
But, i can understand a couple of posts from people really upset and calling LL names, its gonna happen and ive said before it helps for LL to know people are unhappy with whats going on. But, why, really, is it necessary to continually shout the same abuse again and again. Or to repeat the same rants. If you agree with someone who has gripes to deal with, soay so by all means. But dont sit there 2 posts after reading exactly the same thing and repeat it all, only this time in caps with a few *@!!$ words added for effect to make it seem like you are unhappier and more unfairly treated than the last person to say it.
I dont mind getting slated, or seeing people slate SL. But lets keep it in proportion.
One person says something that may help a few other people (and yes to some it is a help) and that person is flamed for not having every answer and solution to every other problem going on.
I think the service is getting worse too. But I dont have to repeat the other flaming sessions going on.
So. Really, what happened here?
This used to be a blog of useful opinions and even USEFUL criticism.
No wonder LL so rarely reply these days. 1 useful post for every 10 of utter rubbish or self-opinionated expertise.
Even when i really want to know whats going on, Im not sure Ill bother wasting my time reading through the garbage here again to look for it.
Some of you are clever people. Some of you are helpful. Some are just on a constant high to find fault and reason to slate those around you at every opportunity.
It’s not what I signed up for.
March 30th, 2007 at 2:58 PM
@48….the current population of the US is just over 300 million
WAAAAHHHH!!!! Just came home and logged and BAM! my island gets the reboot.
It’s been about 10 minutes now and it’s still not back…how long does it take for one of these to reboot.
So cold….sssooo very cold…..bugs crawling on me….gahhhhh!!!!
Seriously, I know it’s cutting edge and growingly rapidly….but I NEVER had this kind of availability issue using the web from 1992 on…soooooooooo………????????????
Time to open source the whole darn thing and just keep control over the lindeX maybe?
March 30th, 2007 at 3:00 PM
Amada Ascot - we *do* need to know when things are going to happen in the outside world, that place with real things and people in it, as well, I too navigate by pst while inworld and that’s very sensible, but when planning for server downtime etc we can’t all navigate by pst, a great deal of sl clients are in europe, it’s not unreasonable to ask for (as is done sometimes) a second timezone to be mirrored. Let’s all live and let live, eh.
March 30th, 2007 at 3:07 PM
IntLibber Brautigan: I feel your pain. Then again, my own server rebooted three times in the last half hour I was on, so maybe I’ve reached the outer limits of my empathy where I feel my own pain. :p
March 30th, 2007 at 3:09 PM
WOW….barely 32K online and the lag is INCREDIBLE!
And I finally found the article….for a good giggle read this….
“The maximum capacity of the current network is 100,000 simultaneous users, says Joe Miller, VP of platform and technology development for Linden Lab. ”
LOL….THAT’s a laugh….the system push 40K and teleports fail, logins fail, rezzs fail….fail fail fail.
Anyone want to call Joe’s bluff? International let’s all log in at once day?
http://informationweek.com/news/showArticle.jhtml?articleID=197800179&pgno=1
March 30th, 2007 at 3:23 PM
2.4% packet loss, can’t sense any lag here in my mainland home sim *shrugs*
the only problem i’ve ever had is that god aweful ‘copy to database’ problem which annoyed the hell out of me, that aside, new clients frame rate and overal in world performance has been great
so clearly these problems are very complex indeed in terms of what causes it so bad for some users and not so for others
i don’t envy their jobs i really don’t
March 30th, 2007 at 3:28 PM
http://blog.secondlife.com/2007/03/30/second-life-11401-optional-viewer-update-available/
O goodness Online Now: 30,302
March 30th, 2007 at 3:33 PM
Thanks for the fast update .. all goes .. you make a good work, thanks!
March 30th, 2007 at 3:45 PM
Sim Orivesi never got a restart….
March 30th, 2007 at 3:45 PM
OK this time I am impressed. That was a quick update.
Well done. Lag also seems to have restart (only in the last week have i ever really suffered from it in SL)
Thanks for the very quick response.
March 30th, 2007 at 3:47 PM
Ann Otoole Says:
March 30th, 2007 at 1:22 PM PDT
And no i don’t have any antivirus software issues so dont even try to deflect attention from the obvious fact that:
THE
DATABASE
DOES
NOT
WORK
Um it does, but not properly.
archie lukas Says: To make life simpler and acknowledge the whole world isn’t American - how about also posting the time in the international time format used by aircraft, shipping and space going liners? G M T
No that would be more complicated, not eveyone is on GMT you know SL time is best for us all, being 18 hours ahead I don’t need the blog in a different timezone to the game thanks, now displaying the SL day & date ingame would be handy.
March 30th, 2007 at 3:49 PM
@58: It wasnt 6 weeks ago that the fit would hit the shan at 20k users, so it’s getting better (although not near as fast as we all would like, even all the bootlicks that hover over their refresh buttons here)
@53/48: yes, the way things are going, I just cant see the software keeping up with the demand, but I (and others) have said our piece about that several times in the past year or so.
I simply ceased to input any more of my own cash into the system. I spend some of what I manage to earn and hold onto the rest in hopes of a brighter future for SL. That day doesn’t seem to be this week, however, but when I can come to the blog and actually have to look at a calendar to figure out how long ago since the last major snafu, I’ll feel a bit better about doing my part to finance this game again.
March 30th, 2007 at 3:55 PM
Usagi Musashi Says: @25 why even bring it up? Ok your trying to help. But that does not let llabs off the hook here. Direting the blame to the virus ware does not fly totally here. Yes I am hot yes i am upset. What you expect. never NEVER have i seen such trash on sl as i did today..
Well you obviously have a short memory things were much worse in November with only 20k online. If the Virus software debug helps a few people why not anounce it on the blogs, seeing some people here are always having the same problems, it seems to me that their syatem or ISP could have some reason to blame, and inot running virus software, then perhaps they have a virus?
Maybe some people get targeted because they whine more often and better than others? Some happy pills might be prudent I suspect.
March 30th, 2007 at 4:07 PM
Lol@tegg :-p
and some spelling/grammar lessons… don;t they sell a package deal on the pills and lessons?
I think i remember the very first time Usagi posted, was right about the november period… very first post was him/her/it screaming unintelligibly that LL had totally screwed him and refused to help and all that jazz… nice to see someone staying their course. :))
March 30th, 2007 at 4:17 PM
OK. NOT HAPPY. I just opened two items I bought, moved to inventory. They are NOT there. There are the two folders where the stuff SHOULD be…but there is nothing in them. Yes, I downloaded the update too…and I knew I shouldn’t have. grrr
March 30th, 2007 at 4:18 PM
wooo hooo.. i finally got all my lands sold off today…LOL… I will never invest any more RL money into SL…never, never, never… if more people stopped adding RL money into SL then that might make them realize that they should fix this sh****ty program
March 30th, 2007 at 4:18 PM
I finally uninstalled the viewer and installed First Look, and when it tells me to upgrade to 14.whatever, I say no, and then I get right into SL.
So i’m guessing that 14 is buggier than a homeless shelter matress…
March 30th, 2007 at 4:20 PM
And I’ve lost another 26 items from my inventory! was 6001, now 5975 - no, I have not deleted anything.
March 30th, 2007 at 4:22 PM
Can’t tp anywhere and my clothes are not loading on me since 3 hours now. Rebooted SL and my PC many times.
March 30th, 2007 at 4:23 PM
Many of us have lost over 50K of inventory and we get no response from LL about this… Monday I had certain items.. then boom they are gone.. into the LL blackhole never to be seen again… i also have many items i can see but when i try to rez them I get an error message that says Item can’t be found inventory but yet i can see it there…. I still get no answer or response for that one either.. People are loosing tons of money and LL is doing nothing!!!!
March 30th, 2007 at 4:29 PM
So how long left before I can go anywhere? I even try dead locations. I must have rebooted 10 times also. Jeez.
March 30th, 2007 at 4:36 PM
ok now I can TP… but some clothes never loaded on me.
March 30th, 2007 at 4:38 PM
Ok…. my home region of Euclidia is again offline but not showing that way on the map… I have made multiple calls over the last 3 days, made multiple help requests, and made multiple bug reports… and again, the region is down and not showing that way. My business is located there, as is all my land…. can someone please fix this immediately?????
I am losing a good deal of money because no one can get to my main store. I am tired of being on hold… getting bounced to voice mail… getting no response to in world help… and the region continually going down for no reason. This all started on the last rolling retstart on WEDNESDAY!!!! 3 days????
I am ready to sell all my land, and downgrade my membership. I pay $40 a month for land I cant get to, and niether can my customers.
PLEASE HELP!!!!!!!
March 30th, 2007 at 4:38 PM
And lost over 1000 items with that
March 30th, 2007 at 4:45 PM
So now my clothing is all loading fine. What about items lost? I hear others who lost even more than me and never recovered it? Any compensation for that? I have put some good amount of money to play this game…
March 30th, 2007 at 5:10 PM
Karine.. you are soo right… you are out what ever money you put into your inventory.. it is gone to the LL black hole.. This is why i say never, never, never will I ever put more money in SL… Tis owned and built by residents… but what would happen if every one stopped building such beautiful places for SL to promote …. SL would be nothing without the residents….
I might be just one person but i am making a stand not to invest anymore money…. they have got enough of it already!!!!
March 30th, 2007 at 5:16 PM
They fix things after we post it, except for the items lost. They have no system to keep track of it. So I guess that we cannot prove that we lost items.
March 30th, 2007 at 5:27 PM
At the risk of being flamed for ‘blaming the user’ I feel the need to mention something that might help people with missing inventory items.
When the servers are not working properly, there is a problem with inventory loading in a timely manner.
The good news is, eventually it ~does load.
BUT, you have to be patient, very, very patient.
Here’s the deal:
The first time you try to take something out of your inventory (rez it wear it, whatever) or search your inventory, or click the ‘recent items’ tab…it seems to trigger the loading of your inventory from the server to you.
Once it has loaded ~completely~ then you can easily access every item in your inventory (I can anyway).
In the meantime, you can’t do anything with your inventory.
This process takes a short time when everything is working properly, but can take a few minutes when the servers aren’t working properly. And if you have a huge inventory, it takes much longer than a smaller inventory.
It’s not fun to have to wait BUT the reward for your patience is that you have all of your inventory items and can use them.
Here’s what I do:
When you log on, do a search, or click the most recent tab (simply being logged on and walking around does not trigger the load) and pay attention to the text at the top of the inventory box.
It will say something like Inventory 1234…items fetching
wait for the ‘fetching to go away and it will work.
Of course now it’s working just fine so i can’t give a perfect example.
but give this a try
hope it helps
March 30th, 2007 at 8:02 PM
Hehe. I’m just waiting for the “ALL DONE” signal. xD
March 30th, 2007 at 8:09 PM
Is it over yet?
March 30th, 2007 at 8:55 PM
Sorry HP,
but after hours and weeks that people don’t get their items back it is not a loading problem. Thanks.
March 30th, 2007 at 8:56 PM
NODE32 - exclude folders from the File System Monitor
Open Control Center - Click AMOM - Click Setup - Click Exclusions - Click Add - Click Folder and navigate to your Cache folder. Default in WinXP is C:\Documents and Settings\* user name *\Application Data\SecondLife\cache
BTW - I don’t normally plug products, but this is by far the best AV I have ever found. Runs in all flavors of Windows including X64 and Vista X64, low impact, and so far has caught everything I have tried with it, and I have quite a zoo collection.
http://www.eset.com/
DRD
March 30th, 2007 at 8:56 PM
H.P. we are not that stupid you know, we do wait for it to fully load… gotta love people denying facts that they don’t know about.
March 30th, 2007 at 10:20 PM
TO 54
Fret the though its LLabs issues…….its always use to blame
March 30th, 2007 at 10:35 PM
Luna McLaglen Says: wooo hooo.. i finally got all my lands sold off today…LOL… I will never invest any more RL money into SL…never, never, never… if more people stopped adding RL money into SL then that might make them realize that they should fix this sh****ty program
Cool please pass all your stuff to the nearest newbie or delete it on the way out so it doesn’t clog the asset server for the next 10000 years too. Or if you’re staying don’t worry too much other people will keep buying beer for you, NOT!
March 30th, 2007 at 11:31 PM
Ok, is it not over? Many people never even logged in tonight because of the Rolling Restart blog. I really wish there was a status map that would indicate which sims are being reset.
March 30th, 2007 at 11:43 PM
WHY DID YOU DELETE ALL MY POSTS?!!!
I think my question is very valid and releated to this subject….
What is the rolling restart process?
Does it go from region to region or alphabetically or what?
Why are you deleting my post?
March 31st, 2007 at 12:03 AM
Why worry, just go play and move if the region you are in restarts.
March 31st, 2007 at 1:14 AM
Well came bk on this morning after the restart an still the same not as bad but the lad is hurrendious around chamcook
its about time it was sorted
March 31st, 2007 at 1:38 AM
Why are you constantly restarting stuff? Why can’t you get the server in a stablized condition?
March 31st, 2007 at 4:59 AM
@Karine Koba
It wasn’t 4 months ago that, when you filed a bug report or petition about items lost to the void, you would get the item back in less than a week. Two months ago, my daughter reported that she had lost an item (IW Retail: ~6000). That item has not been returned NOR has the bug report even been acknowledged (like most are with that automated email). Since than, I have filed 3 more, bringing our IW (inworld) losses to well over 50 grand. Not one single item has been replaced, not one single acknowledgment has been sent.
I have filed 2 or 3 harrassment/aggression petitions (all from clearly labeled no weapon areas). Each supplied with photos of the aggression, person, huge ‘no weapons’ billboards… everything that would call for an instant guilty verdict. It has taken a month to get the ‘your petition has been dealt with’ email for just one of those.
I guess the moral of this is that, with over 3 million ‘users’, the couple of dozen Lindens are swamped. They do have the means to track your losses, or they used to, thats probably borked, too :-/ Of course, given the fact that my losses (and numerous others) are well over a month old and have been overwritten a hundred times by now, the chances of getting anything back are well past gone.
March 31st, 2007 at 6:49 AM
@56: Nano, while I can agree in principle, the sad fact is that the average American … indeed, the average SL user, I suspect … wouldn’t know GMT if s/he got slapped in the face with it. I’ve never seen anything but a military clock that registered GMT as it’s default setting, nor very many that egister GMT as an option. People go by their local Standard Time over most of the world because it’s easier to translate to the day-night cycles that we have to deal with as part of our normal lives. The bottom line is that if we used GMT, here in SL, even as an option, or a second-displayed time, the vast majority of us would *still* have to translate it into our local times. There are a plethora of freely-accessible time zone translators available on the Internet and they work just fine with PDT/PST. Me? I just keep a note in everyone’s profile (at least the people who have told me) of their time zones with a +/- in hours from PST. It’s almost trivial to do the math to figure out that your buddy in Australia is just starting his day while you just got out of the shower and are going to bed. And, no, I don’t live in the Pacific Time Zone, but I deal with it.
March 31st, 2007 at 7:56 AM
I have no problem with PDT or SL time at all, it’s in the top right corner and my local time is in the bottom right corner, anyone with primary schooling maths could even roughly work out the 18 hour difference between the 2, the only bit that’s confusing for me is what date /day it is as I’m often a day ahead, Australasia starts the weekend on Friday SL time and I see all these Sunday events & courses I can’t make because I am at work being Monday here.
March 31st, 2007 at 10:58 AM
I cant log back in..my connections is great and i can use the net. But when i try and to login to second life it doesnt connect to the servers and ask’s me to check my internet connection. I am connected. Very frustrating as I had a meeting in SL today. I did download the update just before i logged in I dont know if that has something to do with the problem
March 31st, 2007 at 2:32 PM
Im having dreadful trouble with packet loss tonight …if I am stooopid enough to TP anywhere , I arrive bald..with hair that has migrated south….giving me a deeply unnatractive look, shoeless, and unable to see someone standing right in front of my face…also unable to stop moving …once I am actually able to move at all…any advice from anyone please …or are we all in the same boat tonight ?
April 1st, 2007 at 2:19 AM
65 Tegg B Says: Well you obviously have a short memory things were much worse in November with only 20k online. If the Virus software debug helps a few people why not anounce it on the blogs, seeing some people here are always having the same problems, it seems to me that their syatem or ISP could have some reason to blame, and inot running virus software, then perhaps they have a virus?
Well maybe you should read closer before remarking……..
Nobody is stupid enough not run anti virus software! I do but not those listed……..geshhhhh read
April 1st, 2007 at 2:21 AM
50 Lord Leafblower Says:
March 30th, 2007 at 2:31 PM PDT
Oh yeah - now my posts are getting deleted.
Too funny.
How dare I be honest.
It doesnt matter that SL has become a haven for crooks and a teen-fest.
But whatever you do dont speak up on the blog.
blah.
Good serves you good!
Honest or just rude……
April 1st, 2007 at 9:45 AM
So it’s not just me having a toothing problem then !
I only joined the S L community yesterday and can hardly get anywhere!
It keeps “sticking” on me and then the eggtimer comes on and then it says S L not responding !
April 1st, 2007 at 9:43 PM
Usagi Musashi Says: Well maybe you should read closer before remarking……..
Nobody is stupid enough not run anti virus software! I do but not those listed……..geshhhhh read
April 1st, 2007 at 9:53 PM
Maybe you should read closed before replying, I didn’t mention you at all.
And actually I am stupid enough to not run virus software , I never have, never needed to. I don’t go to suspect sites or open email I don’t know.
I installed a Virus scan program on my last PC after running for 6 months, it found nothing, but then for the next 6 months before I upgraded computers it kept announcing every 3 weeks or so how it had found a new fangled virus and removed it for me. The machine sat unplugged on the floor for 12 months and I found somehow it had picked up another 3 virus’s in that time just sitting there when I booted it back up to retrieve some files.
April 2nd, 2007 at 11:33 AM
I wonder what happened to the “we’ll tell you when it is over” response that LL is always very good about updating? This concerns me in that when a restart is done, they always tell us and this time they didn’t. When is the next Town Meeting?