Next Week’s Scheduled Downtime
Friday, March 30th, 2007 at 3:57 PM by: Jesse LindenAt this time, we are planning to bring Second Life down for maintenance next Wednesday, April 4th. The expected duration for this will be relatively short. I will post the schedule as soon as it has been confirmed. This downtime will be for maintenance only and no new features or bug fixes are scheduled. More details to follow…
UPDATE: The downtime will be scheduled for 7am-11am PDT (14:00-18:00 GMT)
March 30th, 2007 at 4:18 PM
Given the current state of things perhaps it would be more efficient if you simply began notifying us of those time periods when you can anticipate that SL might be online, and fully functional for a reasonable amount of time. rather then just telling us when it will be offline. It would make scheduling work in SL a bit easier.
March 30th, 2007 at 4:33 PM
I think it is fine that you do maintenance on Wednesdays; I need at least a few hours away from SL! lol
March 30th, 2007 at 4:33 PM
LMAO @ #1
March 30th, 2007 at 4:41 PM
good thinking, if it works-don’t fix it
March 30th, 2007 at 4:43 PM
G’day Jesse
I am assuming this is to fix whatever you can before the EASTER rush - with 35,000 concurrent users on all at the same time for four days running 24hours each day.
Are you going to implement the restricted login’s at this time? Just a thought…
Hold on to your hats people, we are about to go for a bumpy ride…
Cheers
Alex
March 30th, 2007 at 4:45 PM
I “HEART” Neal!
March 30th, 2007 at 5:12 PM
Hey can you fix the picks in the profile so we can customize them again? I really hope you are not going to take this right away from us like the abiltity to offer teleport to anyone via there profile. Also eversince the new “upgrade” my wings have this odd twichy flutter, textures are rainbowing and I’ve been crashing so hard I have to do a hard reboot to my computer. Never had this happen before…a complete lock up. Usually sl just crashes and I restart the program. Looking for reliff after April 4th, please?!
March 30th, 2007 at 5:18 PM
When 3 crashes per hour, and one sim restarting in the middle of a class, is considered ‘good’ by SL standards, there’s obviously a problem.
You promised some time ago to avoid serious network issues by putting restrictions on logins - when are we going to see that? I recall a time where there were 38,000 people online, and I couldn’t move or do ANYTHING, and THEN THE WHOLE GRID WENT DOWN. Does that ring a bell? Sounds to me like a perfect time to restricted all those freebie no-payment-info accounts, eh?
So how long do we have to shout at the proverbial heavens? How long do we have to renounce our Linden Lords before they take notice? YOUR PRODUCT ISN’T WORKING RIGHT! FIX IT!
That is all.
-Rob
March 30th, 2007 at 5:19 PM
*smacks forhead*
“to have restricted”
March 30th, 2007 at 5:26 PM
Keep up the good work guys… yeah we know Sl is a bit…flimsy at times.. noticably after updates etc. But hey..were still here right? So stop complaining already people…if ya dont like it then why not rejoin RL?
March 30th, 2007 at 5:38 PM
Listen, why punish the freebie/no payment on file people for Linden’s problems? I have many friends in game, quality people, that just dont want to give the Linden’s their hard earned money simply for the fact that OBVIOUSLY as you point out, the Linden’s are not using the money to FIX THIS DAMN GAME!!!! GO FIGURE!!! THAT my dear, is very OBVIOUS to WE paying customers!!! The game keeps getting worse n worse and its the Lindens who advertised everywhere BEFORE THEY COULD HANDLE THE INFLUX!!! NOT the free accounts fault.
Damn, if I would have known how bad the game was gonna get over time, i would have held onto my money, also!!!
Think about it! The Linden’s have an over abundance of WE paying customer’s money and look at the mess the game is in! Come on now… The one’s who are holding onto their hard earned cash until they see some PLAYABLE FIXES are the SMART ones….T R U T H sorry…. venting here…. SO damn frustrated that the Lindens continue to spend our hard earned money on NOT FIXING THIS GAME!!! Ya can’t hardly even breath in it anymore much less tp, no lose expensive inventory items on a daily basis, cant get dressed, cant see your avi, dont see the jewelry you just put on 5 mins ago cuz it is gone…….. FIX THE DAMN GAME!!! It is almost NON-PLAYABLE and not cuz of the REAL NON-PAYING NEWBIES!!!
ARGGGGG!
March 30th, 2007 at 5:44 PM
No offence Rob, but why would one pay for an upgrade in membership, if one still has to deal with the lag; missing inventory; vanishing sims; roll back; hard crashes etc etc?
I have a basic membership and yet I own land and spend/invest money in SL on a continual basis .. and Im not speaking about a few coins here and there.
I intend to be one of those “freebie no payment account” holders and will hopefully remain one until SL is stable and functioning properly.
Have a great weekend! *waving*
March 30th, 2007 at 5:51 PM
I’m going to annoy a lot of people with this suggestion… but why don’t you have a weekly maintenance window of, say, four hours per week, every week and STICK TO IT. Take Blizzard, makers of World of Warcraft, for example. Maintenance every wednesday, longer if bugfixes, patches or upgrades are to be applied. Yes, it annoys people that they can’t get on during the maintenance window, but it allows the techies to have a meeting every week and try to address any really important issues that have occurred during that week, with the end result being greater stability and less server downtime overall.
Even that didn’t work when their expansion came out, which goes to prove that online systems such as SL need plenty of love and affection if they’re going to consistantly work. Yes, it’s cool that you’re doing things like voice - although for low uplink broadband users like myself it’ll be about as useful as a chocolate teapot, because I haven’t got the uplink bandwidth to support that AND the normal packet loss associated with the viewer - but really if you want SL to avoid crashing more and more often as more and more people join, you desperately need to do SOMETHING to stabilize it.
Easter Weekend is going to be a huge strain on the grid. Are you truly going to be prepared for it?
March 30th, 2007 at 5:52 PM
GREAT IDEA!!
Restrict logins to pay accounts only for certain periods of time. Close the grid to free accounts for 2 hours at a time two or three times a week. What a fantanstic way for LL to show their appreciation to those that make up a large part of the revenue. If this is done on a regular basis, many of use could setup meaningful and productive (and stable) events with less risk of disruptions due to grid overload.
March 30th, 2007 at 5:56 PM
Put the blame where it BELONGS, on the LINDEN”S!!! It is their responsibility, NO ONE ELSES, dammitt!!!!!
March 30th, 2007 at 6:02 PM
Can you explain to me how the massive bug haul that came with this past viewer, and whatever you folks did to break a ton of script won’t be at all looked into or addressed with this update?
Can you imagine another job where so many problems get swept under the rug and not fixed? Oh wait…politicians.
Honestly. Your precious updates broke code on 7 of my items. 7. The cheapest of which retails at 2500 linden. So, since they don’t work, and I didn’t break them, you lindens gonna reimburse me for breaking my things?
You break it, you buy it lindens.
March 30th, 2007 at 6:06 PM
Have seen online numbers at 38000 plus. Its not about punishing the basic folks, its about giving those who pay, what they are paying for. Dont need a lot of new fancy features (sound ) need a world that works.
Need what im paying for. Not asking much, just an end to problems that have existed here for years. How about being able to teleport? Wow what a neat feature if an when it works. Or flying cross sim lines with out plowing into the ground. How about seeing the same thing as the other person on a ball set? Just a world that works is what im paying for an not getting. If too many basics are the problem then you owe it to the paying ones to limit it not give away that which we pay for.
March 30th, 2007 at 6:22 PM
Yes, let’s blame everything on the free accounts. I think that’s a great idea. I mean, nevermind that my husband has plunked down a few hundred dollars in the past two weeks on this game for the two of us, obviously people like him are the problem because they haven’t paid $10 for a monthly fee. Yup, that money he spent means absolutely nothing because he doesn’t have an upgraded account. I am obviously much better than he is because I paid my $10 a month. And you are obviously better than he is because you gave LL $10 for a premium account. Shall I have my husband and the other non-premium account holders bow to you? Would that make your ego feel better?
Stop bitching and blaming one group of people for your troubles (which they experience as well, in case you thought they’re magically immune from it). The main problem is the server technology can’t keep up with the game technology. LL is probably doing what they can to keep things going, and pointless bitching isn’t going to help. Especially if all you can do is whine about a certain group of people within the game. I expect next you’ll bitch about people who don’t own land because they aren’t contributing land tier fees.
If the game is so terrible, then why play? Seriously. Why are you here?
March 30th, 2007 at 6:26 PM
So, in a week, since last Friday, we have had the following Linden blog posts, in chronological order, oldest first:
Regions Temporarily Down For Maintenance
1.14.0 Viewer Update Monday. Preview available for download.
1.14.0 Viewer Update postponed until Tuesday Morning. Preview available for an update on this.
More Regions Being Worked On
Database Issues Being Looked Into
Second Life back up following emergency maintenance
Script-to-Script email issue identified and fixed, Temporary networking issue with 18 regions
1.14.0 Viewer Update postponed until Tuesday Morning. Preview available.
Feature Downtime - Tonight 10PM
Login Issues
Scheduled Restarts Tonight - 11PM
Database Issues Reported In-World
Copy To Inventory Broken
1.14.0 Known Issues: Drivers, VBO, ATI X300/X600 notebooks, and other woes
Rolling Restarts To Begin Shortly - 8pm
‘Unable to Login’ issue resolved, some side effects may include…
Rolling Restart to Begin Shortly
Second Life 1.14.0.1 Optional Viewer Update Available
And that excludes various other region probs which have now disappeared from the entries. Is there anything left that’s working for you guys to break?
Two days for a delayed update is pretty good, you may approach your previous best of three updates in a week to fix what you borked. Except then, an update was necessary, now you can do it with rolling restarts, which you have now done three times in two days, so yes, you have broken your record!!!!
WTG Linden, you guys really do know what you’re doing don’t you…
March 30th, 2007 at 6:29 PM
In case it isn’t clear to you, the code for 1.14 DOES NOT WORK lol
March 30th, 2007 at 6:30 PM
Great suggestion Untaimeable Wildcat, but Warcraft could not possibly have as many people online at one time, my brother never complained about any problems with that game. He also plays Starcraft with his friends, never a complaint.
March 30th, 2007 at 6:37 PM
Warcraft breaks down the users into different realms, a fix that vastly reduces the overall impact of lots of users accessing databases at any one time, but unfortunately SL is only made of two grids, and won’t ever be in a position to have different realms.
Even with the different realms, though, they have a weekly slot where even if nothing else is done they back EVERYTHING up… it makes it easier to roll back if something DOES break.
Oh, and I like their policy of “fining” themselves when things DO go wrong, another suggestion Linden Labs could do with considering, especially as it wouldn’t impact free accounts since they don’t pay anything in the first place - but those who DO, as everyone does pay a subscription for WoW, receives a credit against their monthly subscription for EACH period of 12 consecutive hours WoW is down. If it’s down for 12 hours, you get a day’s credit, your credit card is automatically NOT billed the next billing cycle for that extra day.
It serves as a reminder to the company that not fixing things will cost them, and it placates users who can’t play by giving them a credit against their monthly subscription. How about it, Linden Labs?
March 30th, 2007 at 6:42 PM
So, 1.14 is mature is it? Not sub-Alpha?
Mmm, well, breaks in scripts, sound loss (connected with voice features per chance? :-O ) and object lock probs don’t really seem related to OpenGL driver issues do they?
March 30th, 2007 at 6:46 PM
screaming at NPIOF accounts is good. it identifies the ignorant in sl. the problem isnt NPIOF status. Its parcel owners that cater to them with camping systems.
I think we should be allowed to see these metrics:
on concurrency: How many logged in accounts by hour by payment info status.
By payment info staus:
how many bring linden into sl
Takes money out of SL by selling it
You see, NPIOF accounts cannot take money out by selling it on the website. Looks like the leeches and scabs removing money from SL are all at least PIU status.
How about a better way to id useful residents?
Content Creators that spend money in SL but do not remove money from the economy
People that remove money from the economy
people that are in sl for the express purpose of land speculation (remove these accounts)
people that do nothing but camp for linden yet never spend any
etc etc
Lets get people classified for what they really are and eliminate unproductive leech/scab accounts.
Or, alternatively, stop complaining like ignorant children.
March 30th, 2007 at 6:47 PM
I’m very disappointed that the plague of hard crashes isn’t being looked at or fixed. I’ve essentially been evicted from Second Life because I happened to pick a manufacturer - Dell - that the Lindens obviously didn’t think much of. I’ve been exiled, seemingly forever, and forced to say goodbye to all the friends I’ve met there and the thriving business I set up.
The only alternative is to risk losing all the data on my machine. Previous versions of SL may have been a little less polished, but they didn’t actively threaten my RL livelihood.
I’m angry that SL has been almost totally destroyed in a very short time by gross incompetence on the part of its managers.
March 30th, 2007 at 6:50 PM
WoW is down for 12+ hours frequently enough for them to have a policy? Shudder. I think I remember once when SL was down for that long. I’ve met enough people who have told me they would never have tried SL if it wasn’t for the free accounts to see their value.
Rather than stopping free accounts from logging on, I’d like to see a system whereby when a certain load threshhold is reached, the longest free-account sessions are terminated. For example, 35,000 logins on the grid and it’s starting to show the strain? Start kicking off free accounts who have been logged in for 24+ hours.
Just an idea
March 30th, 2007 at 6:53 PM
@ 16 Untameable Wildcat - well I might have a go, but Linden does have back ups, and can roll back at any time. They do it with individual sims, and can do it with software and have done so before, and recently eg WarpPos.
It’s just that Linden chooses NOT to, like they ignore users all the time.
It’s clear they are rehashing the client and server code to not only get the still unproven and buggy First Look code in, but also voice capability, with a bunch or programmers that are newer than first particle system, and those ‘transparent’ fixes are also part of the mix.
Too much at once. They need to sit and wade through the code more first and understand it before they try changing it. Meanwhile they ignore all the old problems, such as tps failing etc etc
March 30th, 2007 at 6:53 PM
Come on guys, They are working hard to bring everyone an awesome playing experience. Complaining about the downtime and all other problems is not the way. If you don’t like it then leave, Remember SL was created by hard working human beings, No one is perfect so why should this game be perferct. I know its a pain when the grid crashes and other problem arises, but they are working hard everyday to elimate these problems when they occur!! So please cut them a break!
March 30th, 2007 at 7:07 PM
@19: Well, they obviously DON’T have backups of everything, because if they did people wouldn’t keep losing inventory…
March 30th, 2007 at 7:08 PM
Since I suspect that “paying customers” are only a very small part of Linden Lab’s income I see no reason why they should cater to us like we are something special.
They get their income elsewhere. I predict that in the not so distant future that LL will eliminate the monthly fees altogether. Do you want to know why? It would increase their profits by a ton.
March 30th, 2007 at 7:36 PM
hmmm perhaps the problem of concurrency is going to sort itself out. here it is primetime in sl and only 25,161 online.
March 30th, 2007 at 7:50 PM
Honestly…I don’t know what everyone is complaining about. In looking back at my time on SL (comin’ up on 2 years pretty soon), I’ve found that things have generally improved over time and that the service being offered is awesome and unique.
I happily pay my monthly and my tier…and I shrug and fix things when something breaks (like warppos()). It’s a headache at times, yea…but new technologies and new frontiers often have bumps involved.
I am very certain LL understands that issues lose customers…but you can’t fix everyone in 1 day. PERSONALLY, I think 1.14 fixed A LOT that was broken…and has been a WONDERFUL update.
March 30th, 2007 at 8:18 PM
listen this might offend some probaly all cause you are all haveing a fit about it….look how many people are in this game now millions ya thats a lot and ill admit liden is doin stuff a lil slow but come on what does bltchen and complain about it all get you …lets see no where….id like to see anyone of you to try and do what the linden people are doing you cant thats why you dont have ur own game like it so come on lay off them for a while stuff takes time so get the hell over it !!!!!!!!!!!!!!!!!!
March 30th, 2007 at 8:45 PM
um hi i have a satellite a135-s4487 integrated graphics media accelator 980 and I crash when i use mouselook
March 30th, 2007 at 8:49 PM
Well yes, 66,000 paying members out of over 5 million is a bit of a small number. But they are the creative lot, the ones that land speculate, and shove campers all over their land. Better make sure they can get on to add their creative revolving For Sale signs…
Still, they may end up catering for such a small number, while ignoring the fact that 52% come from Europe, and only 39.9% from the entire American continent….
The US makes up less than a third of users :-O Probably about the same proportion that use ATI cards, so not worth bothering with….
March 30th, 2007 at 8:55 PM
They need to fix our Mlook bug !!!
March 30th, 2007 at 9:11 PM
you know what would be really good?- if there was the occassional Linden input to these blogs - well maybe a bit more occassional than the rarity we currently get.
The reality is that allowing these blog comments is simply a strategy for allowing us to vent - and feel like we’re maybe getting somewhere - WRONG.
The only use I see from the blogs is to realise that I am not alone in my frustration when things go wrong - which they do with alarming frequency.
Since 1.14 I can’t send Group notices to the group that is the members of my beach club. I can send them to other groups I have , but not this main one. So much for letting the membership of 500+ know that there’s an event happening. I don’t want to IM the group, as I espouse a policy of restraint from members - don’t want to set a bad example.
Can anyone suggest a workaround for me? Please? Linden help haven’t answered any of the 5 IMs I’ve sent to them in the last 36 hours on this and other issues.
March 30th, 2007 at 9:14 PM
ich habe meinenProfieder und mene E-mail-adresse geändert.
Bisher war aol.com und meine e-mail mh080140 meine angaben bei ihnen. Bitte schreiben sie mich um.
mfg manfred helm
March 30th, 2007 at 9:54 PM
is anyone else crashing On Mlook?
March 30th, 2007 at 10:10 PM
havent tried mlook. too busy waiting forever for textures to load.
March 30th, 2007 at 10:25 PM
I would like to see more downtime if its helpful to stopping the whining. I don’t expect things to work perfectly, and I am amazed the amount of things that do work. Next weekend, over the long holiday, i am going to take a look at the viewer and see how its put together.
Maybe a good way to complain might be with every complaint, post a suggestion that is actually feasible rather than just whining. At the fantastic sum that a paid membership costs, the kind of complaints that I read do not make sense. I pay a lot more for my cell phone, and its considerably less reliable.
Maybe a shrink might help? Its just a game….
March 30th, 2007 at 10:27 PM
Fairmaiden Abel Says: Listen, why punish the freebie/no payment on file people for Linden’s problems? I have many friends in game, quality people, that just dont want to give the Linden’s their hard earned money simply for the fact that OBVIOUSLY as you point out, the Linden’s are not using the money to FIX THIS DAMN GAME!!!! GO FIGURE!!! THAT my dear, is very OBVIOUS to WE paying customers!!!
Hmm well with many skiting how they refuse to put a single RL cent into LL and others boasting how many USD they withdraw to live on, and camping armies transfering their money to a premium to withdraw out, they probably would fix the game better if they had more RL cash to pay staff, contractors and suppliers. The stuff you buy goes to the sellers remember not LL. 2million Linden spent inworld does not mean LL just made 2 million income by any means.
And some people would never have played it if not for it being free? Well many people would not have joind WoW either if not for the 7 day free trial, but now they pay their $30 per month anyway.
And why does LL have to keep characters and all their stuff on the server for the next 100years for free, WoW & other games just delete you if you don’t subscribe for over a 6 month period.
Let’s delete the dead names too it just bloody ridiculous when most first names are no longer available because there are chars hogging them that haven’t been active for 3 years. I takes 15min to choose a name now unless you want to use something outlandish. I would have liked to use my first name in world but eveidently after trying every surname in the list it’s just not possible. How long till we have Paul3045 Wilson and likewise for normal names?
March 30th, 2007 at 10:29 PM
i love all the comments so let me see if I can sum it up,
We want you to fix sl NOW and if you don’t its time for follow up articles to all that press you went out and got.
Furthermore, we the people of these SL regions do hereby declare that we will support a free petition and OR class action complaint in the event that the remains broken.
NO OTHER BUSINESS COULD HAVE 4 HOURS DURING PRIME TIME THAT IT DOES NOT OPERATE, ONE TO TWO DAYS A WEEK WHERE IT IS OFFLINE AND STILL HAVE CUSTOMERS.
LET US JOIN TOGETHER NOW CITIZENS. Lets start with a petition.
March 30th, 2007 at 10:53 PM
Read the TOS marti. Section 1.6.
March 30th, 2007 at 10:53 PM
oh wow the censoring comment now…………
March 30th, 2007 at 10:56 PM
Err many businesses are actually offline for 14 hours a day in RL when is that getting fixed?
There are more customers out there than you can poke a stick at actually, but they just don’t have any money because they seem to want everything for nothing.
With this much money spent on so any new sims and so many unspending residents, it will be a desert soon, there are already a huge number of closed island sims out there presumably due to failed tier payments and most of the rest are empty of people.
We have more land than people and it costs too much to keep land even if it was $1 per meter.
Builds are getting more detailed using more prims, but the number of prims per sim seems to be set in concrete, eventually you will need 1/4 a sim to have enough land for a nice fitted out largehouse & gardens.
When are they fixing vehicles, they have never worked in last 6 months I know of, how can you attract Nissan & GM when cars don’t work?
March 30th, 2007 at 11:00 PM
My outlook on all this……
I believe that forcing payment INFO should be necessary. First of all (no offense) but do you really know how many of the freebies are actually adults? It is not hard to make up a birthdate. I see it all the time in Yahoo, MSN and MySpace as well. Not payment required, but payment “INFO” atleast. I am not saying this because of the lag and how many are on SL but it would eliminate some of it and help protect our kids. I admire the teens that are honest and go only on the teen grid, but honestly, think about it….. How many have slipped in with fake ID’s into the adult SL!!!!!! ~Grace Juniper
March 30th, 2007 at 11:24 PM
I don’t understand why everyone is having such an issue with SL Accounts that do not have Payment Information On File. That simply means they don’t pay money directly to LL through tier or monthly charges. That in no way shows how much money they put into the game as a whole. Which certainly does not reflect their creativity, creation potential, or place in the SL ‘classes’ that have been created in the society in world.
To me it seems quite judgemental. We’re going to have enough stereotypes coming in when voice hits the main grid. No need to single them out and blame them for the instability of the grid. Or even begin to consider limiting their play time. Making judement calls on how people choose to spend their money isn’t going to get us anywhere.
March 30th, 2007 at 11:29 PM
thank you so much Jesse finally seems someone is listening goodluck hope this will resolve some of the problems cheers
March 30th, 2007 at 11:42 PM
My personal advice to all who get problems with client updates : REINSTALL THE PREVIOUS CLIENT :))))) In the present case, the 1.14 is not necessary, the previous one does still run.
March 30th, 2007 at 11:54 PM
Just to add something about crashing = sometimes it is resdents’ fault. There are some people who crash us or al sims for fun. I know some who get banned, make new accounts and tada! They do it again. That’s destructive to the game too! Can you like control the use of 1 ip adress? If you see it’s like 3rd account banned on the ip just ban the ip! lol ok that’s all I wanted to say xD
March 30th, 2007 at 11:55 PM
ok i need help since LL wont help me I need to know I recently updated my drivers about the time all the bugs started around the sl world and when I go into mouselook I Crash And Its Ticking me off I havea satellite a135-s4487 toshiba with a media accelator intel 950 and the driver I got is a 945 but it works an is supposed to be supported with it makes my other stuff run fine but this isnt working
March 30th, 2007 at 11:56 PM
Please help me My business is dying cause I CANT EXamINE MY STUFF @
March 30th, 2007 at 11:58 PM
Well, rezzed on 1/18/2007 I consider myself still a newbie … and worse: I’m not on a paid account! First I want to ckeck out all the opportunities in SL before even considering giving the Lindens my hard earned RL money.
Also for me that’s part of my game plan of “keeping it real”. Either you make it in SL or you don’t! Depending on a puppateer that supports your ava feels a bit like cheating to me. When you were born into the RL world, did you bring any money with you? Nope, you didn’t! We all depended on somebody to credit us during the first years of our RL lifes. But we all turned out to be more or less useful, productive members of society.
Same goes for Orca, she sometimes earns some cash, enough to pay the rent and buy some clothes. She’s not taking any money out of SL but earns and spends it all in-game.
So, here’s my idea: TAXES!!!
Why don’t the Lindens just take some percentage, let’s say 10%, off every L$ I make? I’m more than willing to pay that fee for the incredible work and infrastructure the Lindens are providing us with.
Let’s go a step further: Every account that is on zero by the end of the month will get cancelled … harsh but maybe effective.
And yet another of my brillant ideas: NO CAMPING!!!
See, we all know that campers are used for the sole reason to make your place seem more popular and give it a higher rank on the popularity scale. Apart from that they just clog up the sim and slow us working people down. Even if they look like mopping the floor or cleaning windows, they are not productive. They don’t do nothing for the system. I say: KICK ‘EM HIPPIES OUT!!!
I’m outtie XXXXX
March 31st, 2007 at 12:26 AM
I am getting sick of the “Restrict the free account logins”
Why restrict them? As other guy said, it’s not their fault. Not everyone can thrust giving a payment information, also, not everyone has got a bank account or whatever the reason is. It’s not their fault, so respect them. I have a friend which have not set a payment info, but he is not a spammer or whatever, and I am tired of seeing “rich kids” with payment info spamming the simulators.
Summary: It’s not the “non-payment” users fault.
March 31st, 2007 at 12:39 AM
#8 Fairmaiden Abel
March 30th, 2007 at 5:38 PM PDT
I agree 100% Fairmaiden, and I have agreed all along with everyone else who said thesame thing, it is not down to freebie account holders that all these problems occur. Basically, people are looking for scape goats, or as we call it in the UK, a public whipping post. They’re tired of shouting at Linden Labs so they have to pick on noobs and free account holders.
Well, let me just put you in picture here a little. I myself hold a freebie account, BUT I own 5 parcels of land worth over 400,000 L$! even though I don’t pay a monthly fee directly to Linden I DO pay them when I need to buy L$ to stock my mall. I pay them indirectly when I pay my tier fees each month, that money in turn partly goes to Linden via the sim owner. My wife recently upgraded to a premium account, guess what? Big mistake!! The service was crap before, it’s gotten worse since!
As for people crashing SIMs on purpous, this is a true fact! It happened on the SIM where live and run a mall. Someone used a fake noob account to attack the sim and destroyed about 20% of it. In the end the SIM just could’nt handle the fast rez script that had been put in and it just started deleting which included half my mall, about 5% of my stock plus most of the SIM owners stuff also.
No my friends, it is not us free account holders that are the problem, it the Lindens. They DO take your money, they DO keep promising a better service, they DO NOT make good on their promises. As for the SIM crash, it took almost 24 hours for Linden to respond and initiate a rollback, despite it being registered as an emergency! Is that what you call quality service? Go ahead, restrict logins to pay account holders, but I thik you will find the problems remain the same!
March 31st, 2007 at 1:22 AM
To restrict, or not to restrict.
On the one hand, I thought removing the restriction to join was a mistake.
Since then, I’ve made several NPI friends, And don’t feel it’d be fare to cut them out.
In short, the gates have been opened. They’re here. Get over it. It’d be cruel to lock them out of it just because of the pay info thing.
On the other hand, and ther’s no way to apply this one, I’m talking about peopel with no credit card at all. Those who have one, but are just too afraid to sign up, well, Meh. That’s just their decision.
I think they just need to open up a few freaking servers overseas to help bear the load.
March 31st, 2007 at 1:32 AM
@ 37
Heh I am not for the IP-bans at all ^^
I am from Germany but using AOL, like lotta other ppl here and as far as I know ( tho I could be wrong at that point, someone please correct me then) AOL gives its users variable IPs and shared IPs. Means everytime on login I get a new IP, which 5 minutes before someone alse might have had.
So if LL would ban just a few AOL-IPs, it might happen that I can’t login for I have a banned IP without ever having done something wrong in SL.
Sounds not like a good idea to me…
March 31st, 2007 at 1:56 AM
What is going on with SecondLife’s quality control? Did they go to lunch and someone said let’s roll this new version out while they are gone? If not, I suggest that they all be sent packing and get a new team! No software version should EVER be released this full of bugs! Test, test again, and then test once more before releasing! If it is full of bugs DON’T RELEASE IT! Pretty simple!
March 31st, 2007 at 1:59 AM
WILL THIS BRING BACK MY LOST INVENTORY?
@41
That’s completely correct. Most of the money you pay here goes to Lindens, directly or indirectly. I’m not a premium member, but i’ve paid a lot of items and tier up to now…. and a lot of this items are lost by buggy soft- or hardware at LindenLabs.
Service? What Linden calls service is bubbling crap - they’ll never get a cent for a premium membership from my budget until this changes dramatically.
Furthermore, you are trader? See it clearly: Until the loosing of inventory items does not stop, you”ll earn a nothing from me. I’m not paying anymore for items disappearing into nowhere when rezzing by server faults - no answers from Linden, no refunds, nothing. That’s Service, right?
March 31st, 2007 at 2:05 AM
Crauder, these are comments for the Scheduled Downtime topic above. This is not an area of support for ‘your’ mouse-look issue. Please ask for support in the Forums.
http://forums.secondlife.com/
http://secondlife.com/community/support.php
March 31st, 2007 at 2:06 AM
Would like to know why the hell I can not log onto my account. Thought maybe I forgot password to reset it but no still can’t log on, going to try to get on sl will be fuming if that does not work
March 31st, 2007 at 3:29 AM
Ok Im a free account as you call it guys! Your hurting my feelings lol. I pay at least 200 bucks a month on this game soo be nice …. I could be supporting your business here
March 31st, 2007 at 3:31 AM
Just saying … I dont have a premium account because I just dont have a need for the land owning rights
March 31st, 2007 at 3:36 AM
I read a lot off comments about non payement users.
Maybe in the US everybody owns a creditcard, in Europe thats a bit different.
We never could get money in to SL, good thing is that there are more and more way’s to get it in now though.
So don’t say the no payement info online users don’t get a cent in to SL, because we do.
I’m even going to rent an appartement, pay the owner who pay’s LL, when I shop I pay for the clothes or whatever i buy, that money partly goes to the LL as well.
So indirectly we do get a cent in SL.
We just don’t do it by using a credit card we don’t own.
March 31st, 2007 at 3:41 AM
Wasnt this blog just about a downtime in the game? When did it become a fight for our rights or non-rights? I love this game, live with its downfalls, and thank god Im not playing Sims online still. The things you can do here … are well just amazing!
March 31st, 2007 at 3:44 AM
obviously a member of a (so far) silent minority I’d like to use the chance here to express a WELL DONE to Linden. Have you angry folks ever tried to concept&programm a thing the Linden did?
Have you ever learned that error chasing needs more time than programming?
Have you ever published an application that can be used by everyone on this world for free?
Why not help the Lindens with constructive critics or hints instead of always blaming …
March 31st, 2007 at 3:59 AM
Well I suppose I am one of those scabs who take out of SL as I make money on tier fees from islands I sell.
Course we won’t mention that I also pay in over US$1500 per month which along with other island owners huge contributions and content creators helps fund the world. So what do I do with all these wonderful riches? I buy more islands so I put it back into sl currently at about US$8000 this year, so those who call people like me scabs just how much have you put in. Get real it is the businesses in second life that are pouring the money back in that are funding its expansion and improvement so if you cannot make sensible comments why bother at all.
March 31st, 2007 at 3:59 AM
When LL fix things (and it require downtime) : you whine.
When LL silently fix things (without downtime) : you whine as you think they aren’t doing anything.
When LL don’t fix things : you whine.
LL worked on scalabillity, it’s far from perfection, but it work better today with 35.000 concurent users than a few month ago with 20.000 concurent user. so YOU CAN SEE THAT THEY ARE fixing things !!
Unless you’re so poorly skilled in IT that you think it’s perfectly normal for a cluster to run faster with 35.000 users than with 20.000 users ?
doh.
March 31st, 2007 at 4:05 AM
And what about the databases having to permanently and concurently perform search in a 5 millions user base growing at 30 to 40k new entry per day.
With this HUGE growing rate the solution isn’t “Just add more faster cpu and everything will be just fine like it was with less than 50.000 users 18months ago”.
March 31st, 2007 at 4:32 AM
This is a maintenance update only? Please fix: TP not working, floating avatar when logging in, missing inventory, folders not working in inventory, for weeks I have shown offline to my friends and they to me when in game, attachments disappearing and attaching to my ass when I CAN tp, being kicked off the game randomly and sent to Help Island, transported mysteriously to another sim without notification etc etc etc. PLEASE fix it. I pay premium account and I want it working.
Thankyou (hopefully)
March 31st, 2007 at 4:33 AM
And also scripts not working on expensive items bought with hard earned LINDENS
March 31st, 2007 at 4:35 AM
#1’s comment might sound sarcastic and possibly funny but… I’m now in-game and cannot teleport or upload content. Basically that means I’ll have to go in-game another time this weekend, but should I just wait for hours, trying to do these things in intervals hoping for it to work again, or would you make life easy for us and just tell us when and what things are down?
I’d rather know that I should login between 21:00 and 21:30 CET to do all the work, so I can do something else for the rest of the day while SL is semi-down and not waste my time trying to see if SL is already functioning well enough again.
In an ideal version of SL, where everything would work as advertised and performance was acceptable, I’d be able to maintain my shops in half an hour a day. As it is now, I need to be online several hours a day for the same amount of work.
It’s getting to a point where the profit I make from selling goods on SL just isn’t worth the effort and time I spend on it; a real-life paper route would be a more profitable use of my time.
March 31st, 2007 at 4:57 AM
Message for all those who want to restrict free users!
I am a free user - I do not pay a monthly fee. At hte same time, I have spent over US$1000 in less than 2 months!!!!
Any of you running a business may have received some of my 1/4 million Lindens!
LL make money on every deposit I have made! So they are happy!
Anyone running Slingo has most certainly received my lindens. Without me and ppl like me you would all be poorer!
So - ONCE AND FOR ALL - Please stop moaning about ppl like me?
March 31st, 2007 at 4:57 AM
Would it help the situation if we looked at dead accounts and cleared them off the system? If any avator has not been active for say over a period of six months SL could send them a warning and then if there is no response clear out their account and repay any monies outstanding and land value etc.
I do still think paying members should have far greater preferential treatment over non-paying accounts in all matters. otherwise what is the point in terms of revenue to SL or indeed why are we paying for the account?
March 31st, 2007 at 4:59 AM
PS: I do not own anything - I do not sell anything. I only spend for FUN! which is what I thought the game was about?
March 31st, 2007 at 5:06 AM
We pay to be able to own virtual land and WE DO OWN virtual land… what else ?
March 31st, 2007 at 5:27 AM
I dont need to see the need to restrict the logins to premium accounts only. If any restriction is done then to premium accounts AND the ones that load lindens into their normal accounts all the time as well.
I do business with people that only use the free account but still load a few hundred $ to their AV every month.
And come on, to be honest, since there is no more “first land” what you need a premium account for anyway? For them few L$ you get every month as a stipend? Lol, never mind that stipend, just load that amount to your account anyway if you’re using a free one.
I don’t see any advantage in the premiums any more.
When I registered on SL there was still “first land” being announced on the website. Though I was never able to get it. So what did I get a premium account for then?
I got all my lands, malls and other stuff on private regions that go away from the mainland mess. So I suggest others do the same.
March 31st, 2007 at 5:29 AM
Just a comment - as a retired computer programmer I have seen this kind of stuff not working and if the Lindens don’t fix their bugs before they keep adding more things the grid is going to crash hard . Then they will wonder what happened. It seems that the left hand doesn’t know what the right hand is doing. They need to get in to sync.
Have a great day and fun
March 31st, 2007 at 5:58 AM
I agree that it would be best to have regular downtime. When has there ever been a week that SL had no bugs to fix?
I also agree that when the grid is crowded it would be reasonable to restrict logins from nonpaying accounts (I myself am a nonpaying account). During such times new accounts should not be created either.
The most important group to restrict is the people who come to SL just to irritate others. They add load to the grid by their very presense and by running nuisance scripts and nuisance objects. They waste what little trouble-free time we have in SL and increase the general level of irritability .
The way to get rid of griefers is to require verified credit cards for all SL accounts, even the nonpaying ones. When someone is identified as a griefer, and banned, it will be much more difficult for him to create a new identity. He will have to get a new credit card or steal one from his mother.
All the technical troubles of SL I can forgive because this kind of game is a wild frontier for its creators. I can believe that everyone at LL is trying hard, and the complexities are sometimes just overwhelming. That’s okay.
But failing to deal with the griefer problem is the thing that seems to show the Lindens just don’t really care. Thinking that maybe they just don’t care makes all the other problems far more grievous and irritating. It erodes my trust and patience with LL.
March 31st, 2007 at 6:14 AM
Don’t be too pessimistic about Easter being busy. Lots of us have RL families to amuse and entertain at Easter! ……or do lots of you have no RL?
March 31st, 2007 at 6:20 AM
Thanks for the heads up on the scheduled downtime LL , cross fingers & hope not to die, and that all goes well
JayR Cela
March 31st, 2007 at 6:33 AM
Thank’s for letting us know about the downtime ahead of time ;( and for those always whinning about free account folks, I’m willing to bet they were all free accounts at one time themselves. Now they are part of the sl elite just like rl elite they try to exclude people right away. If not for the new people trying sl it would be really borring in here withonly the whinners and all those stuck on themselves to play with. If you want a strictly pay site find one. With millions of nice people to chat with we wont miss you a bit. Happy Easter Lindens, we love yall. xxxooo
March 31st, 2007 at 6:36 AM
Growls at the crybabys, all of you.I’ve been in other worlds for over 8 years and will attest that with the features offered by SL, IT IS THE BEST OUT THERE. Anything that is so realistic has to be very complicated and intense to write to begin with not to say anything about the fixing of problems. PROBLEMS///WAAAAAAAAA, all these other sites never had a live help, we do in SL, they have assisted me on numerous occassions. A monetary conversion system with the opportunity to work within the site and make enough that the site will pay for itself, HOLY SHIT, WHAT A CONCEPT AND YET YOU BITCH OVER A FEW GLITCHES????? This program is intense, realistic and simply the best out there with no exceptions. How about a bit of understanding and support for the genius minds that are capable of thinking of such a concept to begin with, saying nothing of the dedication to keep it going. I agree that there are far too many free accts takeing from the paying people, and I agree that they might need better equipment, but give them credit for the great work that they do do and the quality of the program that is so realistic and shut your cry baby mouths. Give them support for a change, not this constant bickering and ridicule.
March 31st, 2007 at 6:43 AM
Hi everybody. Very interesting to read all of your comments. And I wondered if there at least one form to get in good dialogue with the Lindens, or if I just missed it. I mean its just one-way conversation. They blog, like we are kids and this is a playground, but not getting involved in a discussion here. They sell SL as a product. They sell user-created content and for this they are not getting in good contact with their customers, who are their producers as well (no matter which account form someone has, at least they can sell the traffic rates)
I’m far away from being an IT-professional or stuff like that. But I miss opportunities to get good informations about what they are actually doing or not doing towards all of those issues and why.
ok. thats it
oh one last thing: does anyone know why it is Linden “Research” Inc.?
March 31st, 2007 at 6:48 AM
Funny. Just found this:
“We’ve been getting lots of questions about how we moderate our comments. The goal of this blog is to create a complex, nuanced, civil discussion. Comments will be posted when they contribute by adding information, opinions and ideas. Negative or contrary opinions are welcome as long as they don’t violate the common rules of netiquette. Those that do will be deleted.”
March 31st, 2007 at 6:51 AM
And just think, the yare getting ready to ram voice chat dowun our throats. Imagine 35,000+ people the badnwidth AND voice? And..how many of you really want voice bogging SL even more?
March 31st, 2007 at 6:59 AM
Crauder, I think on the system requirements page, it says that your video card is not completely supported, could be part of the issue, cause my mouselook works fine.
March 31st, 2007 at 6:59 AM
ok we have more downtime, at least make it early hours in UK time please..
Looking at what all you guys are saying what would happen if every signed up user came online at once? Would the world die?
March 31st, 2007 at 7:06 AM
and yes, the whining and moaning starts again against the no-payment people..
i still have - i type this for the 1053rd time- a free account… nowdays there are a million opportunities to run a business on a free account… i’m using 4 of 1.000.000
stop blaming the free account people… a member stop to settle things straight? yes, but ALL account-registers
March 31st, 2007 at 7:09 AM
an IP can be tracked too.. why using CC. some people don’t have one..
March 31st, 2007 at 7:17 AM
I would like to be able to click on another persons object again to see who owns and created it that is owned by other people.
There are many times I have seen an object and thought wow thats cool wonder where I can get one. Before you could find out find the persons shop who made or is selling it and buy one by clicking edit.
I am not sure why that feature is not available now but I am sure I am not the only one who would like this option again not to mention the venders who are in a sense getting free advertising.
March 31st, 2007 at 7:25 AM
@ 61 no i wasnt see this program used too be run right ,14 day free trial then it was pay or gtf out ,the way it should be,
i could care less if jesus is on a free account they are using resources and return little and until they are gone sims with 220 camp pads that run with 2.0 script time are going too remain,
yes i agree a free trial account is needed 14 days even 21 days but too let these people use resources for free forever is bs plus the fact this program is now a noob s-hole with the standard what are you going too give me free attitude,
if you can afford a computer and a net connection and cant afford 9.99 a month maybe you should think about getting a job and getting off the net
March 31st, 2007 at 7:49 AM
Startrucker Skall Says:
Well, let me just put you in picture here a little. I myself hold a freebie account, BUT I own 5 parcels of land worth over 400,000 L$! even though I don’t pay a monthly fee directly to Linden I DO pay them when I need to buy L$ to stock my mall. I pay them indirectly when I pay my tier fees each month, that money in turn partly goes to Linden via the sim owner.
I you really don’t own the land, you rent it, I can’t work out how a land owner rent land out to people for less than his monthly tier plus premium fee and still makes a profit?
As for people crashing SIMs on purpous, this is a true fact! It happened on the SIM where live and run a mall. Someone used a fake noob account to attack the sim and destroyed about 20% of