[UPDATE 6:17pm PST] We are currently conducting rolling restarts of regions in order to ameliorate the asset queues which should hopefully solve most of the issues we’ve all been contending with. You should be able to access your inventory now. Thanks everyone for hanging in there today and for your continued patience and understanding as we grow. -Jean

[UPDATE 4:35pm PST] It looks like we had a faulty piece of networking equipment that was difficult to identify and we have taken it offline. Some simulators will still experience some of the earlier issues (due to stuck asset return/uploading queues) and we are still working on it but some issues should subside. -Jean

[UPDATE 2:43pm PST] Still no joy in Networkville. Try not to do any heavy inventory lifting until we get this sorted. Thanks! — Daniel

[UPDATE 1:46pm PST] We are still investigating our aforementioned network issues. Again please refrain from moving items to/from your inventory and thank you for your continuing patience. -Jean

[UPDATE 12:28pm PST] Our techs are continuing to investigate our network issues. Some of the in-world symptoms may include the inability to log in, group IM’s not appearing, teleport failures, failure to rez items, L$ balances not displaying, high packet loss, and other symptoms. We appreciate your patience and understanding! -Jean

[UPDATE 11:22am PST] Our network issues are still under investigation. Please refrain from moving items to/from your inventory and thank you for your continuing patience. -Jean

[UPDATE 10:13am PST] We are still hammering away! Unfortunately we currently have no further information however please continue to refrain from moving items to/from your inventory. We will keep you updated. -Jean

[UPDATE: 9:08am PST] Our techs are hard at work isolating the cause of the current network issues. Whilst investigations are underway, please continue to refrain from performing asset-related activities such as moving items to/from your inventory. We’ll continue to update the blog with further details as they come to hand.

UPDATE 8:28am PST] The cause of current network issues are still being investigated. Unfortunately an eta is not available just yet. We’ll continue to update the blog as often as possible. Thanks again for your continued patience whilst we continue working to restore normal operations.

[UPDATE 7:28am PST] Investigations are continuing. Please avoid asset-related activities (taking items in or out of inventory) for the time being. Thanks!

[UPDATE 7:15am PST] We’ve seen a repeat of the network-related issues from last night return. This may affect avatars remaining inworld after a logout, group IM’s not appearing, teleport failures, failure to rez items, L$ balances not displaying, high packet loss, and other symptoms.

We’re actively investigating the issue and will keep you updated as frequently as possible. Thanks for your patience whilst we investigate.