Regarding class upgrades and island transfers
Monday, January 29th, 2007 at 5:47 PM by: Jack LindenAs many of you will already know, we currently have a mixture of class 3, 4 and 5 machines running on the grid. Since the introduction of the class 5 machines, we have had an increasing number of queries from private island owners about upgrading to class 5 from lower classes of hardware.
Now, for a limited time, owners of private islands that are on class 3 servers can upgrade to a class 5 for a one time fee of USD$400, and an increase of your monthly maintenance fee to USD$295 per month. This offer is open only for as long as we have sufficient spares to do it, on a first come, first served basis.
For owners of private islands that are on class 4 servers, I am afraid that we will not be offering an upgrade path at this time. The performance of a class 5 server, for most uses, is not significantly better than a class 4 machine.
If you are unsure what class your private island is on or you are the owner of a class 3 region and wish to make an upgrade request - please contact the concierge team at concierge@lindenlab.com. We are not making changes to mainland regions at this time, so please do not send requests for mainland regions to us.
Regarding February 1st and region transfers
In November 2006, we stated that the older, lower priced islands would retain their lower monthly fees for the new owner in the event of them being transferred. We also said that this would be reviewed on February 1st 2007. For the time being, we have decided to maintain current policy. Any subsequent changes will, of course, be announced with sufficient notice.
January 29th, 2007 at 5:52 PM
I ordered an island almost a month ago was told it would be up and ready a week ago friday and it still not. Left messages heard nothing. Need to know when the islands ordered will be up and finalized.
Thanks for your time
Tracey Sassoon
Alady Island waiting for it to be ready
January 29th, 2007 at 5:58 PM
a little confused about the transfer policy, does that mean that sims transferred after feb 1 will be at the new tier or not?
thanks
January 29th, 2007 at 6:19 PM
[...] Second Life [...]
January 29th, 2007 at 6:29 PM
They said they will be continuing their current policy, which means, old sims will remain at the old tier.
January 29th, 2007 at 6:35 PM
[...] Read | Permalink | Email this | Linking Blogs | Comments [...]
January 29th, 2007 at 6:37 PM
Hiya Jack,
I have to agree with Geo that the post regarding sim transfers was a bit vague.
Does maintaining current policy mean that sim transfers will retain the $195 USD monthly fee past the February 1st review date with a possibility of these prices escalating later?
Additionally, I have queried Harmony as to delivery times on sims ordered from LL and was given a response of 5-10 working days. Given the status of Tracey’s request above, I would like to ask if those delivery times are correct and in order.
Best,
Dirk
January 29th, 2007 at 6:55 PM
I realize this applies only to private islands, and not to mainland.
However, for informational purposes it would be useful to know… are there any class 3 servers in use for mainland regions, or are these only still in use for islands? This might be rather important to know in some circumstances. It might be futile to plan a high-traffic build on a class 3 mainland region.
Is there any way to tell from the hostname that a sim is on a class 3 server? For instance, sim2120.agni.lindenlab.com and above are known to be class 5… is there a similar numerical cutoff for the transition between class 3 and class 4 ?
January 29th, 2007 at 7:20 PM
Oh joy…..a continuation of overpriced old Tier SIM’s being sold.
January 29th, 2007 at 7:30 PM
Act Now! Spend heaps more money and still enjoy no teleporting and rezzing!
January 29th, 2007 at 7:33 PM
Interesting,
This looks like one indirect temporary solution to the grid lag problems perhaps.
Hope you guys know what hole in the desert to bury the old boxes.
If not, I could use a ‘nix box. XP
January 29th, 2007 at 7:43 PM
How do we know what classes our islands are. I have two that went online close to the same time but I think one is class 3 and the other class 4. Is there a way we can verify?
January 29th, 2007 at 7:47 PM
While on the subject of islands, are you aware of the issues with the land store?
http://forums.secondlife.com/showthread.php?t=162660
I would have asked this in Linden Answers but that is no longer possible.
January 29th, 2007 at 8:50 PM
Linden Labs should concentrate on selling a service, and not on selling hardware. What good is accomplished by upgrading siml337.agni.lindenlab.com from class 3 to class 5 when the asset server keeps doing a face plant?
January 29th, 2007 at 9:06 PM
you know what is strange, they kept telling us tht there was no class three servers. they all been updated to class 4? now they are telling us they are no 3 4 and 5 classes? OMG $400 upgrade for a island? and a increase of monthy island charge to $295? That alone is insulting to those that own 3 class server sims!
January 29th, 2007 at 9:20 PM
Come on, people - LL says “Hey, we’re NOT raising prices for you” and you scream bloody murder? What the hell?
January 29th, 2007 at 9:29 PM
5 Something Something,
Well the higher the number the newer the sim server is like 400 is newer then say 200 server numbers. Class 5 will have even higher number.
example sim91.agni.lindenlab.com is a older sim. in this case its a class 3
January 29th, 2007 at 9:32 PM
pardon me but read the blog hun….. They are OFFERING upgrades to those that hold a class 3 server for a one time fee of $400.00 and a increase to A $ 295.00? thats a increase to those that hold class server island/sim……:/
January 29th, 2007 at 9:39 PM
@11 problem is they sold how many lifetime 4096 accounts? ans some tht still holds on to their server ( class 3) with no monthy upkeep charge? The promised those they would not have t pay anymore money after signing a dea ith LLabs. But look now they are selling hardware! “WE are soory but we can`t maintain older server” Hence we will do you a favor but increaing your cost to $400.00 one time and Increasing your what use to be free monthly upkeep charge?……..
January 29th, 2007 at 10:54 PM
Feel free to moderate this post to the obscure and invisible land that is a resident comment these days, but hopefully you will read it first.
Class 5, Class 4, Class 3…. what does it matter? No matter how fast the server your sim is on is, you will still be just as lagged when SL concurrency is high, the textures will stop downloading, the IMs will stop working, the Money Transfers will all fail, the Teleports will toss you in the air a foot or two and drop you back down after watching a lengthy production consisting of a black screen and fancy blue progress bar, people will crash with a silent red map, and their avatars will be trapped in limbo still logged in for a very long time while the actual resident continually sees the time frame or them to be able to rejoin their avatar getting bumped back 5 minutes at a time(hint:if you have an alt log it in and IM your other self, something about this action kicks your main offline allowing you to login again). things will not rez, and things received or taken will never appear in your inventory(until if you are lucky you relog during a much less busy time) Bah! I am only saying what so many have already said on countless occasions, I will spare you all the rest of my rhetoric. My thing is this:
I was one of the first to buy a C5 sim and have my class switched from 4 to 5 with hopes of an improved experience for my guests. I am currently feeling like the 195 I pay is too much, the fact that nothing works at least 1/3 of every single day is enough to leave anyone who pays a substantial sum for less than acceptable service with a very bad taste in their mouths.
Now you intend to actually begin charging a higher tier cost??? Are you INSANE? My thoughts to anyone with a C3, DO NOT FALL FOR IT! The money you will save by keeping your extra hundred bux a month for the next …. who KNOWS how long before they get the load checked and stuff working as it should…. will more than likely be enough to buy a C5 if not more so.
And don’t forget one thing people. The Lindens have so much as said their long term plan is to go public with the server side as well, so is it worth paying them 3 hundred bux a month just to have your buddy fire up a server of his own a year from now , and register it with SL as a private server running his choice of hardware, from a completely unstressed datacenter, paying only for the bandwidth he actually uses, and whatever the cost to be hooked into SL is (I assume there’ll be some sort of fee much less than 300 a month though I wagerO.O)
Don’t do it, don’t give them one more red cent , till they show you a product worth paying that kind of money for. Anyone checked the economic data lately. Lets just say that the amount of money they are making selling the money they create out of thin air, L they sell to keep the value of the L that you EARN from increasing, is more than enough to account for your extra hundred bucks a month.
Quality, of product , and of service. If you are gonna pay premium rates, be sure that is what you are receiving in return.
OH and one other thing(to a Linden), how in the h$$! are we supposed to do business when we cannot even get our transaction history off the web site? grrrrrrrrrrr
Sorry for the rant everyone,
Jesse (goes to rewrite the definition of the word resolved in the wikipedia)
January 29th, 2007 at 11:16 PM
Hmmmm… well I know some people would disagree that class 5 is no better than class 4 (and they did just say that it’s not significantly better for most uses, not all). And, therefore, there will also be people with class 3 regions who would benefit from being upgraded to class 4, but not much more from class 5.
So wouldn’t a sensible thing to do be something like… allow people on class 4 (or 3) sims to upgrade to class 5, with the higher tier, then use the spare class 4 servers from that to allow people on class 3 sims to upgrade to class 4 for a one off charge with no increase in monthly cost?
But I suppose they couldn’t be bothered sorting all that out…
January 29th, 2007 at 11:28 PM
Jesse Murdock sum’d it up.
People are paying a heck of a lot to start a sim, then paying to maintain it, then you want $400 to upgrade it to what it should be, then you want a extra $200 a month to maintain the upgrade?
The sign on the front page, “US$ Spent Last 24h: $1,036,450″
You are joking arent you? 30+ million a month, 360+ million a year? How much does it cost to run 350 sims? hmm… ye it would cost a bit wouldnt it……… BUT ANYHOW…
the point is, if you(LL) spent more money on maintaining and keeping the server STABLE(you might need to check the definition), instead of updated the building from class 4 to class 5, when in the end it doesnt even matter cause they cant use it.
I think im going off-topic here….. (shrugs)
Anyway, if we upgrade these sims/regions WHICHEVER, will it make any chage to the stability of the servers? will you spend the money from this to get a faster server? If not then what the point of having upgrades from class 4 to class 5, you said yourself…
“class 5 server, for most uses, is not significantly better than a class 4 machine.”
Turnni1~
January 30th, 2007 at 12:18 AM
I Love that MAN!!!!!!!!!!!Bunny Is in love!!!!!!!!!!
January 30th, 2007 at 12:22 AM
Also remeber you paying $400.00 for a upgrade? and how much does a CPU cost and RAM etc…….Your sharinf the server with 4 otehrs on each stations board….Why are they passing the cost on to the user? in fact they are getting those hardware AT COST or even free in some ways..Please……..
January 30th, 2007 at 12:23 AM
i dont have an island and honestly even if i could pay 195 a month as a regular thing for me, as i have done this several times while moving around on mainland and having to tier up to cut land to tier back down, i would never have done it because i felt that was insane. AND when i saw that this was increasing to 295 … i was like no way even if i was rich i would not pour such money into such as this.
i guess there are some that could see this as some business deal and do it but i personally would never take such chances because in time many or most will realize just what a waste this is and stop pouring such money into such things … or i guess i would like to think that people do have more brains than to do so lol but i could be wrong ‘i guess’ lolol heehee i am seldom wrong heehee
:o)
January 30th, 2007 at 1:12 AM
@ Jesse Murdoch
And there was I thinking you were a man of few words! Things really must be bad around here for you to rant like that. I have to agree with everything you said though. Now lie down in a dark room with a cold compress on your forehead.
And now to have my say as I have remained quiet for too long since I purchased my island late last year. I really should not be shocked that LL thinks it is perfectly reasonable to offer this upgrade to people on class 3 servers for not only a fee but a VAST amount of $ as well as then telling them they would also have to pay an extra $100 a month. My question is what would be the point of anyone upgrading for the service we are getting in world now?
My island is I believe on a class 4 server and as you say there is no difference between 4 and 5 I would also advise people on class 3 servers to not upgrade. You really wouldn’t get an improved life on SL. My island is lagged to death everyday and that is even when the griefers stay away. I live in the UK and by the time my evening comes around and there are over 20.000 on the grid the whole thing begins to slow and becomes impossible to function in even the most simple task. I swear it is only a matter of time before the grid is unable to cope at all and it goes off line all by its self. I even had a lot of trouble in world during my afternoon yesterday when there were about 15.000 on the grid with TPs failing and my av refusing to stop walking countless times. It meant it was nearly impossible to try and explore anywhere and I had to just sit at my sim and talk to a friend in IM.
To me it just appears that the price for some of us is going up and up and the service is going down and down and is to be frank getting worse everyday. It wasn’t like this when I joined SL last August so whatever you have been doing between then and now please stop and concentrate on making the grid stable and capable of housing all these extra av’s you crave. Yes you have hit three million but I see unlike when you hit two million you didn’t shout it from the roof tops or tattoo the SL sun with (which for the record was in my view rather tacky) this information.
Very wise. Because as things stand now there isn’t that much to shout about unless it’s a customer having a rant.
As for the planned update tomorrow…let’s just hope it doesn’t bring TOO many new issues as LL already have a very long list to still address after several past updates.
~Petra
January 30th, 2007 at 1:41 AM
How more can LL fsck their customers! This is outrageous!
The monthly price should cover costs for hardware upgrades, too. If someone owns an island since 2 years, paying 4800 USD in land tier (plus 1000 for setup back then), that should be enough for upgrades, I think.
Not counting the hundreds of millions of L$’s sold (printed out of thin air) by LL.
First, I’d like proper service, then I would feel any fee is justified.
Today, I’m just paying for a badly working platform
January 30th, 2007 at 1:46 AM
Nice though from someone someone that is talking without a name to go with it…..Meaningless…………
January 30th, 2007 at 1:47 AM
http://blog.secondlife.com/2007/01/29/regarding-class-upgrades-and-island-transfers/#comment-148960
I want to clarify that there is a difference between a 4 and a 5, if anyone can tell you this, I can. The difference is only going to be noticed by a high traffic sim though. If you do not have excessively high traffic (more than 40 at a time) You do not need a C5.
January 30th, 2007 at 2:48 AM
Class 4 are based on AMD cpu and Class 5 are based INTEL core 2 duo..If you can`t tell the diff between these server station……….Nerver mind
January 30th, 2007 at 3:05 AM
Sales that bad are they guys?
Wonder why?
Nothing to do with Zee’s gouging price rises?
Nothing to do with appalling grid performance that makes running a business impossible?
‘course not!
January 30th, 2007 at 3:17 AM
Thanks very much, Jesse Murdock. I very much appreciate your honest and heartfelt words. I can only imagine your disgust with this so called *service*.
My wife and I were actually considering purchasing our own sim.
Not anymore.
January 30th, 2007 at 3:36 AM
I wonder what will be done with the “spare” old class 3 servers? Will they do the sensible thing and sell them off at low price to users to use as individual ‘low prim’ sims, instead of making people buy a pack of four?
There are so many people that could use a ‘low prim sim’ because they need the land space, for a park or sailing/racing area or anything else that isn’t going to be highly laggy - yet LL seem unwilling or unable to contemplate the fact that it’s better to have $75 a month income from one low prim sim than $0 from someone whose plans can’t justify $295 a month for a ‘regular’ sim.
Contrary to popular belief, there are many, many people in SL who are not here to make money, but to have fun building stuff and enjoying themselves.
Broccoli
January 30th, 2007 at 3:44 AM
Im shocked and appalled. I will not be buying a PI if this is how upgrades are handled. Its bad enough that you have to buy the hardware up front AND pay huge monthly rental.
To be offered an upgrade fee and an increase in rental because the hardware isn’t up to the job of running the software LL themselves provide is like a double slap in the face.
The normal way of renting colo hardware is very much like your cell phone contract.
January 30th, 2007 at 4:13 AM
LL is not explaining why Class 5 is better, and why are they charging so much to upgrade?
When i purchased a sim, nowhere in the page said that one day i had to fork up some money to upgrade the sim. How much does it really cost to run a sim? Why are they changing from $195 to $295… When educational sims are like $100 or $150 to run ( i think )
LL has opened sl for free and needs to buy more room for database and its charging us island owners for the costs of free accounts.
They should be focused on memberships and get their money on that.
and offer benefits for people with higher memberships.
One time fee:
- Free membership (500 or less items in inventory)
- Tourist (2000 items in inventory) $5.00
- Resident (15,000 items in inventory) $9.99
- Citizen (Unlimited items in inventory) $14.99
January 30th, 2007 at 4:14 AM
>”The normal way of renting colo hardware is very much like your cell phone contract.”
January 30th, 2007 at 4:23 AM
G’day Jack
Seems the comments on the blog have gone off topic - how normal.
While performance from your class 3, 4 & 5 machines may vary can I please, please reiterate to every one a couple of points.
Residents need to upgrade their OWN hardware and ISP too.
I have a PC and notebook. My PC struggles as it has a slower processor and an older graphics card.
My notebook works like a dream (duo core, 2GB RAM, NEW nVidia card and cable internet) - even when there are 29,000 on SL - I still run smooth.
Until residents upgrade their own hardware and ISP, they should stop complaining about SL’s lag, problems with rezzing, tp’ing etc.
How come I don’t experience all of the things they all do? I am on at peak times and still - I don’t get any of these problems.
I don’t lose things when rezzing, I don’t have trouble teleporting and I don’t get lag even when the sim’s are maxed out. I can even go to GOL and dance and not lag!
Residents - upgrade your own stuff before you complain about SL. Until then you have no grounding to base your assumptions that SL is the problem.
Secondlife are upgrading the service offering constantly - it’s up to residents to upgrade too so that they can experience it at a highend and I am sure if LL didn’t improve SL constantly there would be people complaining all over the place.
Cheers
Alex Warrior
January 30th, 2007 at 4:26 AM
> How come I don’t experience all of the things
> they all do? I am on at peak times and still -
> I don’t get any of these problems.
*sigh* you will sweetie, you will.
January 30th, 2007 at 4:30 AM
Well, I have been thinking of doing a second server buy, to try to handle the traffic on my island, but seeing as there is going to be the added costs of any upgrades, and the continuing prolbem with lag, I think i’ll hold off on it.
It does not make sence to me, to spend an additional 1675 up front, and an aditional 295 a month, when there are serious issues going on with the grid. And to find out that when they eventually plan on upgrading to a class 5 for everyone, at the insulting price increase, and a tier increase, that is just plain stupid.
I have to wonder where the accounting department and/or the financial forecasting department at LL is. Someone clearly didnt learn about depereciation, inflation, and the technology purchasing planing needed to run a server based service. Oh, and let’s not forget the customer service department….oh, thats right…there isnt one.
January 30th, 2007 at 4:36 AM
@ trinity_dejavu
I have been a resident since November 2005.
*wink*
Alex Warrior
January 30th, 2007 at 4:41 AM
@Alex Warrior
Age before beauty then.
January 30th, 2007 at 4:44 AM
Hmmm So let me get this sorted in my head.
Everyone who is currently buying class 5 server islands and paying $295 per month is not paying for hardware upgrades in the future. So in 24-36 months when the next generation start replacing the $295 per month island owners are paying will not ensure you are upgraded - They will also have to pay an upgrade fee and probably higher tier the same as the class 3 are having to pay now.
Bear that in mind when you order islands!
Quant
January 30th, 2007 at 4:52 AM
Hrm.. now that you settled one question for me about moving a Class3 to a Class5 server I have another concern. When you decide to retire Class3’s and move those on them to Class5’s (assuming you follow the same pattern as you did when you retired Class2’s) will those you move from Class3 to Class5 during the retirement be forced to pay the new tier fees if the retirement occures before 2008?
January 30th, 2007 at 5:05 AM
Alex, what grid are you on? Can I come?
January 30th, 2007 at 5:12 AM
Alex
I run SL on two Core2 machines with GT7600 256MB cards and 2 gig of RAM.
I have all the problems that everyone else has
Are you in the pay of LL
lol
Thx Quant
January 30th, 2007 at 5:29 AM
I run two race tracks. Both sims near empty. 1500 objects, less then 100 scripts.
Misp is class 4, Mooz is class 5. No one wants to race in Misp anymore. The reason is clear. It sucks relative to Mooz performance wise. Class 4 sims dont have any overhead. They lag before you even begin to use any resources. Maybe if they weren’t compressed and stacked 4 up on a server they might have a little overhead and WORK. I keep expecting class 5 servers to have a few more sims stacked on them untill they suck at the currently accepted level of other sims. go team!
January 30th, 2007 at 5:54 AM
Well after reading through almost all of these replies.. I have come to the point where I must say YOU ALL that Complain all the time are part of the issue. Nothing is perfect —- and no one can be right 100% of the time. I don’t see anyone getting the funding to start a company and do what LL has done????? If all you IT guys and programers and computer techs have such good ideas and know how to run a company get the funding and do it and shut the F up Yes there are issues and yes (LL) they are behind the 8 ball and got cought off guard by the growth. My point is I don’t see any other company with a crap out there trying to do the same type of thing!!!!! As far as higher prices EVERYTHING HAS gone up in the last 2 years Both myt elec. bill and my gas bill at my home have GONE UP 80% in the last 1 1/2 and I get no better service from them ????? So if I want elec. or gas I have to pay it or sit in the dark. Samething here if you want secondlife pay the bill if you don’t move on a stop your bitch’n = end rant
January 30th, 2007 at 5:55 AM
Alex,
10 second chat lag and mud walking do not have anything to do with your machine. Oh, and ‘Region not found, moving you to a safe location’ does not either. A faster machine gives you more frames per second. A faster internet connection is only as reliable as what server it’s talking to. Glad I could help.
TL
January 30th, 2007 at 5:57 AM
Hi Dan
Do you pay LL a monthly fee?
Quant
January 30th, 2007 at 5:59 AM
Following on from Broccoli Curry’s question: Will LL be recycling the class 3 servers? And if so, what price range would LL be asking for them? For instance if they were locked at 8000 prims and a max of 25 concurrent avatars their performance would be acceptable in most circumstances. I was saving up for a sim so I could build up weird’n'wonderful places but the price rises kinda killed off my dreams :\
January 30th, 2007 at 6:02 AM
Hi Dan,
I work in PC component sales. Prices have drastically gone down over the last few years because of all the competition. You can build a fantastic machine nowadays for about 500$. KK? Thx? Bye?
January 30th, 2007 at 6:22 AM
Hiya yes I do and why? — I also put on live events and give away $L and NEVER get enough donations to cover my costs but I do it for the fun of it….
January 30th, 2007 at 6:23 AM
fix transactions history PLEASE and events so at least u can delete one if u accidently post wrong time cant even edit our events
January 30th, 2007 at 6:34 AM
>> 33
What the hell are you smoking, Alex?
A lot of the people here who are complaining have top of the line gaming rigs, super-fat pipes that can suck down the entire Internet before you can blink, and can play all of today’s games much like I can play a Game Boy Advance — no effort at all.
The issues really do stem from the Linden Labs side of the line, regarding poor grid performance and a lot of other things.
I’ve been around as long as you have, minus a single month, and to be honest, it’s gone from ‘meh’, to ‘bleh…’, to ‘I will just go back to IRC. It moves faster, and it actually WORKS.’
There are things that have irked me about SecondLife, and >> 21 happened to remind me of just ONE of the many issues that has persisted for a year or more:
Why should one have to tier UP to ungroup land for sale? There is NO POSITIVE CHANGE in the amount of land the person owns, so WHY DO YOU CHARGE THEM AS IF THEY HAVE BOUGHT MORE LAND!?
It’s even more annoying when they tell you that it’s a known bug, and then refuse to refund you that overcharged amount!
I question my stupidity for having even paid Linden Lab to own land in this ‘game’. Spending cash each month for a ‘game’ that mostly consists of *ingo, sex parties, money chairs, and now HippiePay… Heh… You’d be better off playing a traditional MMORPG at that point. People love to buy WoW gold, I hear.
January 30th, 2007 at 7:46 AM
This seems illogical to me. While there “might” be some benefit to upgrading a server for an island,it seems to me that the vast majority of the issues i experiece are due to the lack of resources over the entrie grid.
As long as I operate my sim(s) in a respnsible manner everything runs fine until the entire grid starts having what you call “database issues”.
I really don’t understand the continued denial of the issues and the failure to come up with a solution to fix the “OVERLOAD” issues. It seems that poor performce is becoming the status quo and they are not even being acknowledged not to mention a concret plan to fix the root cause being implemented.
Can someone pelase address the issues of teleporting, slow rezzing, missing inventory with a comrehensive plan to fix these on-going isues?
Thanks
Duke Mcdonnagh
January 30th, 2007 at 8:58 AM
You do know the ran Beta Servers for a VERY VERY long time. They just retro fitted them from a max population 6 in a sim to 40 in a sim. Talk about your nightmare! They always Creashed when reaching 40…………
January 30th, 2007 at 9:05 AM
Ohhh so now we have to PAY for upgrades?? Silly me, I though upgrades were part on LL promises to us.
January 30th, 2007 at 9:07 AM
I see what your doing.. the same exact ploy as you did with the island fee hike. It’s get them while they last, don’t miss out on this unbelievable offer (sounds like a darn infomercial).
Well you well know that you’ll be offering it more if the demand is there cause you’ll make money on it. I don’t think you need to make it sound like it’s the nest best thing to Ron Popiel’s Pocket Fisherman.
With the current state of your asset server network and the poor performance of SL in general, you know people will be upgrading to class 5 if they can… or.. is that how you planed it all along?
I just want to know when SL it going to work right. It doesn’t have to be perfect.. but in the words of the Duracell battery commercial, “When it has to work” Well, when is SL going to start working again?
Seems all you have been doing the past year is throwing bandaid after bandaid on the gushing artery. When will SL be stable again? (NOTE: I don’t mean the kind of stable you put in your silly blogs after you have just gotten the grid where it only takes 20x to tp instead of 100x)
*sighs*
And here you are offering Calss 5 upgrades for money… I guess there’s no money in it for you to put those people who upgrade into helping make the grid a place you can cross a SIM border whtout being thrown into the abyss is there? =(
January 30th, 2007 at 9:34 AM
I think that if had to pay to upgarde my webserver host hardware everytime they wanted to the entire internet would fall over. That IS what the monthy fee is FOR! (along with day to day expenses).
Anybody remeber the old days of computing when harware needed an upgrade about every 4-6months or less? We didnt pay that then either. It was IN the monthly FEE.
Monthly fees do gone up and down over time as costs and technology changes. That I fully expect from any business. But a “hardware” fee also? Something not right with that at all.
If an avg box at wholesale costs even $1200(US dollars not lindens : ) ) and an island setup fee costs 1650 these days AND they are running 4 to a box then the profit from the island sales PER box is 6600 minus 1200 or 5400 the FIRST DAY of service. Then add the 300 per month times 4 and we have 1200 per month income to pay the bills, bandwidth, payroll, etc. PER BOX.
And there a LOT of boxes under LL control….
AND with however many PAID accts in SL the cash to operate mainland should be about the same at minimum. even assuming only 1% of residents are PAID members.
Something wrong with this whole picture here…..
With that kind of cashflow the place should be brimming with peopple working to correct the system and/or prices should be DEcreasing not increasing as work overlap grows.
And this doesnt even touch the other sources of income such as the Lndex
January 30th, 2007 at 9:40 AM
Well, this is interesting. A few months ago I raised a query with Concierge about one of my sims which I believed should have been Class 4, yet appeared to be Class 3. I was told that ALL sims in SL were now (then) on Class 4, and that I must have been mistaken (this was just before the release of Class 5). I do hope I’m not about to find out that I have some Class 3s.
Hiro (miffed, but not surprised)
January 30th, 2007 at 10:06 AM
grids having issues and i dont see any new post about it grrrrrrrrrrrrrrrrrrrrrrr
January 30th, 2007 at 10:31 AM
hey lindens dunno if you’ve noticed but we’re having some problems?
January 30th, 2007 at 10:45 AM
The grid is having some problems this evening again because there are over 20.000 people on it. Once more I am stuck on my sim and unable to go anywhere else.
And yes Dan we do complan. But I think when we pay $195-$295 per sim we have a right to have a moan when we are asked for even more money for what is a poor service.
As for your idea of us going out and trying to build something the same. Sure we would if we had the money the people behind LL have. They are wealthy people…most of us are not. It’s that simple.
January 30th, 2007 at 11:02 AM
Pardon me for being a cranky old fart but I’ve been in this world since Nov. ‘03 and I AM F’ING SICK of all the damn whining! Jeepers creepers! If your game experience is so poor, go the f*ck away and free up the resources for those of us who just want to check out a cool build and socialize from time to time. Seriously, some of you writing rants day after day in here have been doing it for at least a year (counting the forums) and it just blows my mind that you would continue coming here if you were really so “fed up” with it. Is this some kind of psychological condition?! Are you actually just masochistic? Some people just aren’t happy unless they’re unhappy, I guess.
And for you business owners, I’m sorry but it’s your fault if you decided to go all in and stake any serious money on an untried, bleeding edge technology. So you read some hype-o-rific news stories promising quick riches for those who get in on the ground floor of Internet 2.0 and you wanted some of that, right? Sorry but you need to upgrade your discretionary filters and realize that you should do more actual research and understand that adopting a new technology (especially as a business model) is bound to be painful. If you’re not up to, again I say leave. Go open a lemonade stand or something as equally traditional. Whatever you do, stop hanging around the boards day after day complaining about shitty service and take your money elsewhere- instead of just threatening to do so. Thanks bunches.
Persig
January 30th, 2007 at 12:28 PM
yes major issues once again…. KICK THE CAMPERS OUT OF SL
maybe i,tll let us non zombies exist till ll gets it head outta its ass sees whats going on. 26,000 people but no one doing anything cos too many logged. like a chocolate teapot.. useless.
January 30th, 2007 at 2:17 PM
I’m currently having login issues.
But of course, raising prices is more important than providing a service, I guess.
January 30th, 2007 at 2:23 PM
Kick out the campers? There not the ones sucking up system resources! If you want to kick somebody out, Kick out the Money Tree Pickers since there the ones TPing every 2 secs, putting more of a strain on SL than any camper ever could. A camper justs sits there. So getting rid of the campers is not going to resolve anything.
January 30th, 2007 at 3:32 PM
Would someone be so kind as to post a link or refer to official information that is given about what class machines islands reside on? As comments from Linden Lab’s general customer base is welcome on the topic I am looking for official sales information regarding islands “class” machines. Also, I am looking to see if this information is provided to customers prior to island purchase.
Thanks in advance for any help.
January 30th, 2007 at 4:05 PM
“Why should one have to tier UP to ungroup land for sale? There is NO POSITIVE CHANGE in the amount of land the person owns, so WHY DO YOU CHARGE THEM AS IF THEY HAVE BOUGHT MORE LAND!?”
Have never found it a problem to temporarily reduce allocation to a group, sell land to myself using the liberated allocation and then even up the group holdings to the right level again. All with no extra tier charge.
January 30th, 2007 at 4:18 PM
Geeeze… where do I start? Islands were the answer to laggy mainlands, better security and the ability to run things a little bit more smoothly and be a bit more resourceful… I acquired my island about 7-8 months ago my girl friend and I paid about 1400.00 us dollars for it and it was up and running in about 48hours. We tried the camping just to get some traffic going since we are a commerce island and we have multiple vending and customers. The camping was just horrible, I got the “camp master system” i gave the campers a beach and tons of things to do, they just sat “AFK” tallied up the dollars and never said thanks. Next we tried the Money pickers; what an exclusive clan of jabber monkey’s! They (the pickers) swoop in bitch and moan about there not being enough money, there not being fed enough banana’s and they teleport out to another victim in their endless pursuit to contribute absolutely nothing to the community. Remember that second life took away dwell because of the profiting of alts, now second life embraces the amount of people in the world for status and for vanity not for our best interests. The larger second life becomes the worse it will be for the paying residents in the community, we are being taken for a ride for sure. This is what erks me the most! I have spent so much time learning to build, crafting my skills to finance my SecondLife, and then we get insulted and start to realize that most of the people that are money pickers or campers are just “Alts.” My biggest complaint in the island community is the “Favorite places search” All these numbers are exploited, linden labs made such a stink about a problem with my credit card about 9 months ago, they kept me suspended and made me jump through hoops to get back online, two weeks later they opened the flood gates to the community giving anyone with the ability to make an email available to make as many accounts as possible. This is where the greed and the vanity of linden labs comes into play. “Look at us, 2 million strong!” “Look at our new ideas, we wont fix the old problems, lets make new ones.” Now this brings me to the island upgrades….. Why are we being punished for buying islands? It seems to me the mainland is a joke, its so lagged I don’t ever leave my island. I was fortunate to get my island when I still was held to 195.00 us dollars to maintain it which I think is the biggest joke ever; that’s if you done count the new payments of 295.00us dollars per month. This is insane, and now we can upgrade to a better server for more money? How about update the platform, spend some of your own money on making things better for the people that make this game what it is. Without designers in game and the “business community” dumping lindens into the market Linden labs would fail. Remember that we have power in numbers! Remember that without us Linden Labs is nothing but a self glorified online community where you can loose your wife, have your husband cheat on you, be grieved on a daily basis and ultimately loose yourself in the brackish waters as Second Life. I am sorry but I don’t see it getting any better, I see more increased funds, more rules and UN regulations, etc.. I have seen the Linden Labs employee’s working first hand. Not impressed. Laxed atmosphere, people just zoning off into the screens, I think they all have a case of the Mondays about everyday. Try customer support that’s a joke, I think I remember seeing a “Happy Hour Cart” behind the receptionist, maybe knock off the sauce a bit there people, and if you are reading this Phillip-watch out on your motorcycle! I’m almost thinking of just dumping the game and finding something else better to do with my hard earned money obviously linden labs doesn’t care, just make sure to make your payments of the hand of God might just suspend your account because they feel like it.
January 30th, 2007 at 4:30 PM
>> How come I don’t experience all of the things they all do? I am on at >> peak times and still - I don’t get any of these problems.
>> I don’t lose things when rezzing, I don’t have trouble teleporting and >> I don’t get lag even when the sim’s are maxed out. I can even go to >> GOL and dance and not lag!
Uh, lol. Sure. And I suppose you don’t EVER get messages from Claudia Linden that teleports, transactions, etc, are not working. Wow, I think I am going to run out and buy a duo core, 2GB RAM, NEW nVidia card and get a 1gig connection to the internet, that will solve all the problems! I suppose too the region statistics are all lies too when I suddenly couldn’t walk only to find that the region FPS goes to 1fps and dilation kills over while there’s a huge time delay on image loading (gee), yep that’s my computer just not up to beef and my 6 other friends it’s their computers too as they shout they can’t walk as well …with their chat going all out of order on the screen as they type. It just all coincidentally happened that our computers all at the same time couldn’t keep up with the demand of SL. Shame on me! I will never complain again.
Oh and while I’m “moaning”….someone mentioned IRC. It works awesome (chat does not go out of order during an instance of lag), yet SL is the ONLY PROGRAM I know of that can’t even get chat right?? I mean come on, why is it so hard for them to write a routine so the chat doesnt go all out of order? There is nothing more annoying than stupid coding!!! But I am supposed to pay them $295 now, what a joke!!
January 30th, 2007 at 5:26 PM
Well your not exposing yourself to eitehr moving aroung sl as many do. Or your just to playing enough….
You don`t see me paying 295 per month! Not after their CS and some Linden labs Watch dogs kept creating problems and drama! It was sad i was about to order my island when thei crap hit the fan as they say. Now i happy i never ordered!
January 30th, 2007 at 5:34 PM
Devo, those money picking tree farms has only added to the stress of the game. I had a tree on my land for awhile, you know what happened? I had the head monkey that created that piece of ***** tell me off after he and his tree owners groups Filled with money tree farmers did nothing but pick and abuse our tree. That hud like money tree concept just added to the over all abuse of money tress. I hated when money tree farms bitched about ” HEY you tree did not pay!” I though? OMG do you only pick money for a living on sl? Those Money tree farms has just hard every possible NEWBIE Thats real ability to earn money…..To this day I still get those cheap SOB flying around my place.Once your on the ****Money Tree farms listing you never get off it! Thank alot The creator of the money tree! You relaly did a great service for sl! Look at all the fake newbie tree farms you created! Priceless and totally full of himself!
January 30th, 2007 at 8:19 PM
I am very concerned about all of the infomation being slung everywhere. My company is like many I thought … that was gearing up to buy many Sims to conduct RL business etc.
Most of you are smarter than me… Should I just try and find someone or someones that will contract with me to take a portion of the cost and test a Sim or two? I mean afterall, sounds like many will just do anything to dump a SiM.
Oh yea… I dont want any deals with any one who does not do a real life contract with me. My real money was miffed and I was told it is just a game - no contracts are done in sl - So said one of the big land owners when I first came in here - See blog below - Just IM me. I am in the search.
Cobalt
When I first came into the Virtual Second life world it was amazing. I remember bragging long ago to my friends… Hell man, just drop me in the middle of a strange city with no close on and I will make it to the top.
Well, be careful what you wish for. A few years later I found myself dropped naked in the middle of a city trying to figure out how to get my butt covered up before the other naked cartoons seen me.
I did manage to find my way through the haze of the smarter 16 and 17 year old avatars that were supposed to be on teen grid.
After about 4 straight days and 10 minutes sleep, I managed to find my way to a quite Island to gather my naked Avatar thoughts.
I then decided to buy some land and take over the Virtual world. Lucky for me there was no shortage of nice salespeople without shirt and tattoos to help me.
Since I was a so-called good First Life business man; I thought this should be no problem. Also, why should I take the time and read every little word in the Terms and Conditions? I mean, how much different could they really be?
This was a protect the customer website like the rest and the Federal Trade Commission was looking over my shoulder. (Right?)
So…. armed with 3 layers of fake clothes and a full head of hair that was placed very crooked on my virtual head… I went off to buy my first Island.
The first person I met was SO NICE! I mean he was even going to handle all of the paper work for me so I did not get confused or have to hassle with the small print on the SL website. Wow, now that is service!
To top everything off he was going to sell this land to me and I would not even have to draw up any contract at all. I could just send money to his pay pal account and he would handle everything. In fact, he was even going to toss in a complete Island Build just like the Casers Palace in Las Vegas for the low price of $ 1500.00us dollars.
I am not very good at math… after all my college degree is Marketing and Public Relations and above that I guess I am a good people person. That is what he told me any way. Wow what a super nice guy.
So, the grand total for the Island and the luxury shops at Casers was less than 3300.00… My thoughts were WOW! Wait until my friends who just bought their first computer (ever) last week see my Island.
I was so mad that Pay Pal was closed for the Christmas holiday. I mean who the hell they think they are delaying my bid to take over the Virtual World.
That is ok…. I will just have the super nice business man with the tattoos give me his Real Life business information and address so I can just overnight a cashiers check. Nothing was standing in my way!
Except, this small little phrase my new little tattooed friend said….
“I am not going to give you my Real Life business information or name… This is Second life, a game - JUST TRUST ME!!!!! - I WOULD NEVER DO YOU WRONG WE ARE FRIENDS - I LIKE YOU - I MEAN AFTER ALL… LOOK AT ME - I HAVE SOLD 28 SIMS THUS FAR - WOULD I NOT BE FOR REAL AND AM ABLE TO DO THAT? ”
Well… much like a ICE COLD bucket of water poured on my head while dreaming of the beautiful blonde avatar I was going to hire for my night club… I woke up!
Excuse me sir, I muttered. Yes we are friends and moreover to prove it I can show you by simply right clicking on my crooked haired head and yup… there is your name. All by itself. You are not only my friend… You are my ONLY friend - and although if one can not trust their only documented friend in the world (Real or Virtual) who can they trust.
But - because I am not very smart( proof by the grammar in this blog ) and need basic information such as Real Name and or Bank or Business information to send a check of my hard money - and the fact that I stopped Trusting people when I found out Santa Clause wasn’t real.. We are going to have to do a contract.
Without missing a beat, my only friend in the Virtual World said OK. My heart jumped with joy - I was going to be a Avatar Trump with beautiful blonde avatars working all around -
I will send you a contract just give me a minute…… A minute seemed like forever, I could barely keep my excitement in. Yup, there it was a note card rezzing… BAM! There was my professional contract.
Although, many times in my life, I wished contracts were this simple, I did not feel real comfortable with the fact that my detailed (Take over the virtual World and tell all my friends) contract was only 3 1/2 sentence long.
When I spoke up to my new and only best friend…. I only got the first few lines… do you need to re send? It must of got deleted or something in the Lag storm.
NOPE!!! That is the contract. Do we have a deal or what dude? I mean… I have been standing here with you for the last 25 Minutes - in that time I have not only offered to rebuild Vegas and give you 16 beautiful acres of land for less than your wife’s new Versace dress - I am your best friend.
It was at this very moment in time - or - Virtual time… that I realized my dream of owning Vegas for fewer than 4k was over. I quietly said… I am sorry - I don’t think we are going to be able to do business together. But, at least we can still be friends Right?
Again, without missing a beat - My Only best Virtual Friend in the world said……. ” Fx!# You dude ” and then he was gone! Poof.
There I stood in the middle of a sandy Lag Storm all alone with just my fake hair and clothes… My virtual dreams of the easy life and the easy way out was taken from me like candy from a baby.
It was at that very moment when I logged off or fell a sleep… that I realized a valueble lesson.
First Life, Second Life, Real World or Virtual World… whenever there is money changing hands, buyer must always be responsible for reading the dam terms and conditions. - Because hidden deep in paragraph 1 - it clearly states…. Be careful, much like real world, check people out before sending money and use good judgment, if it’s to good to be true… it most likely is.
Cobalt Daniels
Terms and Conditions Xpert.
January 31st, 2007 at 4:34 AM
i was banned from avalon or someware for no reason all i was doing was mopping the floorwhy i am very upset and hurt please can you help.
i think the person who banned me was called nadia she was very abusive
January 31st, 2007 at 8:55 AM
Why do we get half the land that SL promises ?
Anyone else noticed that after you purchased land it seems much smaller then you thought it would be …. it is not strange actually
When looking more closely at ya avatar you will notice it is 4m long (average height) the smallest you could be is 3.5 m.
This is twice the length of a normal person. This would mean that then one meter land would actually be twice as big too. So in my eyes when purchasing 512m of land you actually only got 256 because of you beeing a giant … i feel BOUGHT !
January 31st, 2007 at 11:45 AM
ok so just a thought does the money really go to hardware or r we funding a pay raise for linden labs. what good is a new server if you cant access your inventory or anything else.
January 31st, 2007 at 1:36 PM
The february 1st review date - wasn’t that meant to be in 2008 in any case?
January 31st, 2007 at 2:26 PM
Personally, just about everyone I know cares more about their pricepoint then their server architecture revision. For many, there is no way any performance improvement over what they currently see could justify such a monumental increase in cost.
March 9th, 2008 at 9:42 AM
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