Comments on: The Linden Answers forum has closed http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/ By Linden Lab Wed, 19 Nov 2008 18:10:39 +0000 http://wordpress.org/?v=MU hourly 1 By: adidas sport shoes http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-165125 adidas sport shoes Wed, 21 Mar 2007 18:04:23 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-165125 <strong>adidas sport shoes</strong> Great site you have. Very informative and I expect to be back again. Thanks! adidas sport shoes

Great site you have. Very informative and I expect to be back again. Thanks!

]]> By: Martin Magpie http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-151053 Martin Magpie Sat, 03 Feb 2007 19:21:14 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-151053 When you charge for any product or service I think it is imperative to keep the lines of communication as open as possible. Excellence in customer service leads to higher profit margins. I thought this was all basic knowledge. Apparently not. When you charge for any product or service I think it is imperative to keep the lines of communication as open as possible. Excellence in customer service leads to higher profit margins. I thought this was all basic knowledge. Apparently not.

]]> By: Cocoanut Koala http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145228 Cocoanut Koala Thu, 25 Jan 2007 22:41:56 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145228 The problem, Torley - from a resident's point of view (or mine, anyhow) - is that you are making it harder to report bugs, and harder to talk to a Linden about a customer service issue. coco The problem, Torley - from a resident’s point of view (or mine, anyhow) - is that you are making it harder to report bugs, and harder to talk to a Linden about a customer service issue.

coco

]]> By: Yiffy Yaffle http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145120 Yiffy Yaffle Thu, 25 Jan 2007 19:58:01 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145120 Communication has already been dead since the other forum section were closed off a few months back, this just makes it worse. Being in world isn't always a possibility to those who work and wish to communicate with SL. Not everyone is allowed to install software on their companies computers. Thats where the forums are handy... Why not just delete the entire forum and be done with it? It's the plan we all know it. You know what i believe is the problem? The lindens just can't handle the overflow of questions, and found a nice easy way to put a end to it. Well the reason they get so many questions is because they removed the general section where everyone usually went to. The general section used to be a good place to talk with fellow residents who you never would have met in world since the world is so large. Communication has already been dead since the other forum section were closed off a few months back, this just makes it worse. Being in world isn’t always a possibility to those who work and wish to communicate with SL. Not everyone is allowed to install software on their companies computers. Thats where the forums are handy… Why not just delete the entire forum and be done with it? It’s the plan we all know it.

You know what i believe is the problem? The lindens just can’t handle the overflow of questions, and found a nice easy way to put a end to it. Well the reason they get so many questions is because they removed the general section where everyone usually went to. The general section used to be a good place to talk with fellow residents who you never would have met in world since the world is so large.

]]> By: Yiffy Yaffle http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145112 Yiffy Yaffle Thu, 25 Jan 2007 19:46:42 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145112 In my last post, i left out something. Putting everything IN-World isnt a good idea IMO, some of us are wanting to communicate from work, and cant just install the software on a business computer. In my last post, i left out something. Putting everything IN-World isnt a good idea IMO, some of us are wanting to communicate from work, and cant just install the software on a business computer.

]]> By: Yiffy Yaffle http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145110 Yiffy Yaffle Thu, 25 Jan 2007 19:45:31 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145110 I knew eventually the lindens would close that forum section too... It's only a matter of time before they cut off ALL communication. I knew eventually the lindens would close that forum section too… It’s only a matter of time before they cut off ALL communication.

]]> By: Persephone Milk http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145046 Persephone Milk Thu, 25 Jan 2007 18:09:52 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-145046 How does one report a problem with the web site? The transaction history page of My Account has been lagging from 5-8 hours for a week now, making it impossible to monitor sales during the day from the web site. I don't know how to report this, or if it has been addressed by a comment already. How does one report a problem with the web site? The transaction history page of My Account has been lagging from 5-8 hours for a week now, making it impossible to monitor sales during the day from the web site. I don’t know how to report this, or if it has been addressed by a comment already.

]]> By: Musicteacher Rampal http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144669 Musicteacher Rampal Thu, 25 Jan 2007 01:58:38 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144669 Suggestion Torley....took a look at the page and you need to remove forums. It is "Linden Contact" information, the forums are no longer a way to contact the Lindens. I'm also amazed to see that your "Support Page" is not it's own category...please give it it's own entry. I'm also wondnering if there is a way to contact LL and get an answer to an important support question within 24 hours, and if so what is it? Suggestion Torley….took a look at the page and you need to remove forums. It is “Linden Contact” information, the forums are no longer a way to contact the Lindens. I’m also amazed to see that your “Support Page” is not it’s own category…please give it it’s own entry.

I’m also wondnering if there is a way to contact LL and get an answer to an important support question within 24 hours, and if so what is it?

]]> By: Torley Linden http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144603 Torley Linden Wed, 24 Jan 2007 21:45:52 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144603 <b>[LINDEN COMMUNICATION VENUES GUIDE]</b> Just wanted to let you know <a href="http://secondlife.com/knowledgebase/article.php?id=357" rel="nofollow">it's up now</a>! [LINDEN COMMUNICATION VENUES GUIDE] Just wanted to let you know it’s up now!

]]> By: Sweet Primrose http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144121 Sweet Primrose Wed, 24 Jan 2007 05:31:13 +0000 http://blog.secondlife.com/2007/01/19/the-linden-answers-forum-has-closed/#comment-144121 Once I have emailed, bug reported, and so forth..... about how long can I expect to wait before a Linden feels it is worth his or her time to recover my missing inventory? It's been missing since the beginning of December. Or am I to find my missing inventory in your knowledge base? Linden Answers would have scaled much more beautifully if you had allowed us to reply to our own threads rather than forcing us every few weeks to start a new one since our issue had yet to be resolved. Once I have emailed, bug reported, and so forth….. about how long can I expect to wait before a Linden feels it is worth his or her time to recover my missing inventory? It’s been missing since the beginning of December. Or am I to find my missing inventory in your knowledge base?

Linden Answers would have scaled much more beautifully if you had allowed us to reply to our own threads rather than forcing us every few weeks to start a new one since our issue had yet to be resolved.

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