[Resolved] Network related issues

Monday, January 15th, 2007 at 11:08 AM by: claudialinden

[11.24 am PST] We have resolved the network issues. Thanks again for your patience during the disruption.

[11.08 am PST] Network related issues are currently causing problems with teleporting, failures to rez, profiles loading. We are looking into these problems. We will keep you updated on progress here. Thanks!

100 Responses to “[Resolved] Network related issues”

  1. 1 FireEyes Fauna Says:

    It also seems that saving a script right now causes it to be deleted, unless they will reappear after the issue is resolved.

  2. 2 Saucey Barbecue Says:

    “Network related issues are currently causing problems with teleporting, failures to rez, profiles loading.”

    How is this different from any other day?

  3. 3 Mikeey Garfield Says:

    ding dong the grid is dead…..

  4. 4 Sydona Thunders Says:

    Not to mention that the entire “Search” engine is down as well, and has been everytime I have been inworld the last few days. Will that be resolved in this fix as well, I hope? Good luck on finding and fixing of these problems. Growing pains are a pain, aren’t they?

  5. 5 Breanna Mahoney Says:

    Hello, might want to add that attachments aren’t attaching either not sure if that goes without saying on the rez failure issues.

  6. 6 Weirdharold Cave Says:

    Seems the /1 chat channel is being affected also

  7. 7 Arnold Wilder Says:

    I’ve already lost L$20 today because of these issues. I wish they would get a better supported more stable database-system like firebird.

  8. 8 penolope eldrich Says:

    Cant TP, Search is down as usual, takes me 20 minutes just to make it to the other side of my living room, cant TP anyone to my house…ummm yeah…when these issues become non issues and things are fixed..not worked around but fixed..i will resubscribe as a paying subscription

  9. 9 Zia Says:

    Looks like we should be running on some Power5 lpars. - Unix

  10. 10 Ardic Danton Says:

    I think it’s got less to do with ‘Networking Issues’ and more to do with the fact that there’s near 24,000 people on the grid at the moment. You should -seriously- look into shutting down the ability to create new accounts until this is sorted out for -good-. Certainly this isn’t the kind of new user experience you want people to be having? I hope someday you’ll figure out that you’re just shooting yourselves in the foot here…

  11. 11 Aimee Sullivan Says:

    Its funny that these issues are happening more and more the further down the road we go.

    In two month SL will break 50k concurrent, and will be unable to stay open for more than an hour a day

  12. 12 Hawthorn Tuque Says:

    Here we go again. Every time you get 21,000+ on the grid all these issues pop up. Time to invest in more connections and/or more bandwidth.

  13. 13 Saucey Barbecue Says:

    “We have resolved the network issues”

    You have NOT resolved them!

  14. 14 LarryS Laffer Says:

    erhm, resolved? I just got booted out of the sim I was on? That is one way of getting rid of use of bandwith…

  15. 15 Moopf Murray Says:

    I’m really enjoying the new meaning of the word “resolved” that we’ve been seeing lately :) . It’s kind of resolved for a given value of broken.

  16. 16 Don Tureaud Says:

    Very strange indeed. I just won 866 L$ but they didn’t come up in my money counter during this network problem. Got a notecard from the clubowner that I can hand in and claim my cash with him if it doesn’t get sorted out automatically within 24 hours.
    So I guess it will be OK, but it’s not reassuring.

  17. 17 Arksun Says:

    Will Linden have the balls to admit their systems simply can’t handle 23,000 users n up please?. We’d have a lot more respect for you if you at least admitted the problem. Then start pouring some money into more resources. This is a time of potentially big growth, so start investing in that hardware, before a rival virtual world steals your thunder.

  18. 18 Howie Lament Says:

    I still can`t connect to the sim.. when i try the linux client it outputs 2007-01-15T19:50:17Z INFO: LLCircuit::addCircuitData for 66.150.244.151:12036

    and gets stuck there for a couple minutes before giving up and displaying a blank world until i close the client.

  19. 19 Hank Rucker Says:

    [Resolved] Network related issues

    That’s kinda funny right there. It’s getting better, but resolved?

    I’m thinking not, from where I’m sitting…

    Thanks to all the techs for getting it here though! Really!
    It’s better… Just not Resolved.

  20. 20 Toby Howton Says:

    if the problems are related to the number of people online, why can’t priority be given to premium members with free memberships not being allowed to log on if there are more than, say 15,000 online? We invest in SL (and its economy as merchants) and deserve at least some preferntial treatment in reward for our money.

    The recent problems have resulted in my partner and I losing L$1,000s in inventory due to faield rezzes and returns and not even a word of apology. Every business needs to look after its paying customers if it is to survive.

  21. 21 Beebee Says:

    I do believe that the daily “resolve” of issues blamed on database and now network issues is getting a bit old. There were over 23,000 signed on when we suddenly needed our daily dose of Network Resolve. Can’t get back to the sim I was on. tap ..tap ..tap …Yoohoo!! Can’t handle 23,000 and make it work. Who told you that you could do that? Stay tuned tomorrow for more Database Issues Resolved postings when we get over 20k signed in. It would be such a good game if it worked.

  22. 22 Drake Angelus Says:

    lol Resloved …Still cant Tp,Still cant Dress….still cant rez outta invt.
    Got kicked from sim i was on and outta game…..where’s this resoultion ….

  23. 23 Atom Burma Says:

    K another oddness today, Martin Luthor King’s likeness in place of the sun. Not that isnt a really interesting and creative thing to do, but is that a hack?

  24. 24 Mercedes Marquez Says:

    Would be really nice if i could look at more than 5 snapshots without crashing…also if I could search people, places, rez objects, view profiles, tp, ooooh the list goes on. So what exactly do i pay a subscription for? You’re lucky that I’m paid until March. But I can assure you, I’ll be cancelling and playing a free account as soon as its up.

  25. 25 Case Young Says:

    lol resolved can’t TP anywhere moving in Slow Motion and a free outfit told me i haven’t enough money to buy. hahaha and 25k+ ppl on the grid. Search still works. Database? Network? whatever it is it should be fixed in time because it turned from a weekend to an every day Problem i think.

    Greetz Case

    P.S. Pls don’t make this post a paid vs. free forum again this really sucks

  26. 26 Gaybot Foxley Says:

    It would seem Second Life needs more hardware/servers to handle this ever increasing load of players. Maybe until then it might be a good idea to allow only 20,000 people in world at a time. (first come first serve) I’m not going to play the free account/payment info provided/premium member blame game because I believe all of these accounts are necessary for SL to grow and prosper as long as the system can handle it. I started out as a completely free account, then I used my payment info to buy lindens each month. I am holding off on the premium account because I am not ready to start a business with my current building and scripting skills. Starting a business using land is the only incentive for me to become a premium member. Also, the reliability of this game makes me nervous to start a business. The fact that unknown parties hacked into it makes me even more nervous knowing my credit card information is on file.

    More problems I see are camping chairs and grid attacks. I feel camping chairs are an unecessary load on the servers and land owners should find a more constructive way to give lindens to the campers. (I don’t know…run ur avatar in this hamster wheel which will make the lag go away and you’ll get 5L per 10 minutes..lol..just kidding but if I find a better idea i’ll contact the Lindens) I was thinking today. Over 2 million users and only 26,000 are logging in at a time? This doesn’t seem right to me since SL has been around for years correct? Perhaps the same people responsibe for all of those annoying replicators are also making millions of screen names and packing them with inventory items just to slow the grid down. Sounds far fetched and petty but I can see it happening. There are various objects found in world and on Second Life Exchange that make avatars never time out and allow them to stay in world indefinitely. I think coding installed against these objects would be beneficial. I also think that accounts not used for a year should be cancelled. An email could be sent to the user who’s avatar is not used each month as a reminder.

    How about an in world inventory bank that could run on its own server and could make a copy of anything in an avatar’s personal inventory even if it’s no copy/no transfer. The account for this inventory bank could be password protected and only accessed by that avatar. Of course a fee would be required to open an inventory bank account and maintain it. This would help people who are always losing things due to SL instability. Nobody likes trying to track down a merchant and trying to explain to them that SL “ate” their product. Another solutions to this problem would be to remove the “no copy” option all together. Or Second Life could make it so that users store all of their inventory on their local machines. It would have to be very secure so hackers couldn’t manipulate it to steal merchant’s products. Ok, i’m done blabbering now…sorry peeps, I just wanted to offer some positive suggestions on this topic. =[' '.]=

  27. 27 Brookston Holiday Says:

    Just checking to see if my comments are still being “moderated.”

    Posted in the forums 2 days ago and my comment still isn’t showing up.

    -Brookston

  28. 28 Talthybius Brevity Says:

    I think we can pretty safely start interpreting the phrase “Network issues” to mean “There are more people on the grid right now than the grid can handle.”

    Unless of course the Comm Monkeys take the time to tell what is actually wrong instead of throwing meaningless general phrases like ‘network issues’ at us like we’re all clueless smacktards who know nothing more about computing than clicking the windows ’start’ button. *rolls eyes*

  29. 29 Gavin MacKay Says:

    At 11:24 they say the issues are resolved. At 12:23, I still can’t TP off my own Island….

  30. 30 Alex Moraff Says:

    Resolved? RESOLVED?! I don’t know what grid you are on but in teh last 15 minutes I have spent on SL I have had to re log 4 times, lagged out of numerous TPs, moved so slow I was barely moving at all or just couldn’t move period…

    Bottom line, I love being on SL but some stability support has to be brought in, other wise we are just gonna drown in the hundreds of bodies the grid CANNOT handle

  31. 31 Weirdharold Cave Says:

    Seems my earlier comment about the chat channel being affected waas probably incorrect. I was using first look and could still hear the stream of live music, but appers now I wasn’t actually at the concert any longer.

  32. 32 Kath W Says:

    Anyone know why so many people are online at this silly hour on a Monday night? Seems sus to me.

  33. 33 Montana Corleone Says:

    Resolved again eh? So how come I can’t tp home again? Is it because there are now 25.9k users on, and earlier when I could tp fine, 15k?

    Although some sims have been tweaky all day. Should have done a grid wide rolling restart of all sims….

    Let alone the usual problems, people taking for ever to rez, invisible people, forget trying to search for something in inv….

    Tonight in the club I work in, we had a sweepstake on when Linden would announce network, database and tp problems, always several hours after everyone else notices it of course, and hey presto, it wasn’t long before darling Claudia was on.

    When are you guys going to listen?

    DO SOMETHING about your network. It can’t handle the traffic it has let alone the extra coming in every day.

    Of course casino and club owners could help out by once in a while taking away the campers, so the afk people are dancing pointlessly….

    Can’y you instigate a system (like some camping chairs do :-O ) whereby you need to type in a word every so often? That would get rid of the campers, and I’m sure people wouldn’t mind typing a word in occasionally…. after all, they manage to type enough here, might save them the effort ;)

  34. 34 Talthybius Brevity Says:

    It is currently 12:35pm SLT/PST and there is a national holiday in the US. Martin Luther King Jr. day. Folks usually at work at this time on in-world instead (or trying to be.)

    In other words, more concurrency than the grid can handle because SL has been severely oversold. More users than the system can handle and LL’s head is buried deeply in the sand about the problem.

  35. 35 CaptJosh Au Says:

    And the same thing is probably happening to WoW, EVE Online, and any number of other MMO things. LL may have their heads in the ground in your opinion, but you have yours up your ass.

  36. 36 WishBash Broom Says:

    An hour has passed since “resolved”.

    I recommend “reopen” as a dessert :-)

    Perhaps with a dash of network specialist ;-)

  37. 37 Invictus Berthold Says:

    “Of course casino and club owners could help out by once in a while taking away the campers, so the afk people are dancing pointlessly…”

    Montana, I couldn’t agree more. Most people complain about “free accounts” but I believe, those “park-your-avatar-and-get-lost” people cost much more troubles to the grid. I patiently wait to see when this stupid “afk camping” thing abolished.

  38. 38 Rebecca Munson Says:

    The teleport issues sure haven’t gone away for me. I’d recommend this is reopened too.

  39. 39 Cappy Frantisek Says:

    Camping is not the issue, maybe all your casino games with 6 or 7 active scripts are the real lag issues. A camping chair is a counter nothing more.

  40. 40 Case Young Says:

    Cappy but keep in mind that those afk-campers also running scripts to prevent autologoff after more than 30min idle time.

    Greetz Case

  41. 41 Seola Sassoon Says:

    Yeah, NOT resolved guys.

    Not to mention the website isn’t even coming up.

  42. 42 Dahlia Vezina Says:

    Plus whetever attachments, huds and bling they don’t bother to take off first.

    and the financial transactions when they do finish.

    it all adds up to wasted resources

  43. 43 Invictus Berthold Says:

    “Camping is not the issue, maybe all your casino games with 6 or 7 active scripts are the real lag issues. A camping chair is a counter nothing more.”

    Cappy, we are not talking about “chairs”, we are pointing at the people who sit on them. ;) Lots of rezzed avatars, with clothes, prims, attachments and HUDs on them, not to mention the anti-idle scripts and they are not even “active” in the world - they rez and go, they are actually “absent”. While hundreds (don’t know but maybe even thousands) of afk-campers are logged in with a considerable database load, many people can’t login, teleport or rez things.

    Oh, and they’re not “my” casino games, I even don’t go to casinos. ;)

  44. 44 Cappy Frantisek Says:

    do you know how a client-server relation works?

  45. 45 Cappy Frantisek Says:

    i’d be more worried about the upcoming dos attacks thatnks to open source code

  46. 46 Invictus Berthold Says:

    “do you know how a client-server relation works?”

    No. I’m a filthy ignorant. Enlighten me please.

  47. 47 Swythe Armistice Says:

    Anouther pair of undies SL has outgrown. Size 26,000.

  48. 48 Talthybius Brevity Says:

    Hey CaptJosh, the difference is those grids can handle the extra concurrency of a holiday. WoW routinely handles a concurrency of 550k+. This grid can’t even handle the extra concurrency of a weekend night and a 25k concurrency.

    I said LL has its head in the sand about the problem because they’ve yet to acknowledge that they’re oversold and have yet to announce what the intend to do about it (in the short term. The long term plans discussed do not address the fact the that grid is now unusable for more of the day than it is usable.)

    Not sure why you felt such a need to sling insults at me for simply pointing out the obvious, but hey, whatever gets you through the day man.

  49. 49 Musimba Says:

    Just a suggestion for Linden Labs. When you tell your subscribers that “We have resolved the network issues. Thanks again for your patience during the disruption.”, please make certain that the issues have been resolved. Saying that to us every day is not the same as resolving them.

    http://secondlife.com/vote/vote.php?get_id=2451

  50. 50 Seola Sassoon Says:

    27,100 now… yay… and it gets worse… more lag, no tping… no profiles, no rezzing and my shoe up my rear end.

  51. 51 Dahlia Vezina Says:

    Don’t you love that, shoes, hair and jewelry all hanging off your backside. I guess they have to give us something to laugh at.

  52. 52 Talthybius Brevity Says:

    Back up to 27k?

    We should be seeing the next ‘network issues’ post from a comm monkey soon then.

    And then when enough people get frustrated and log off and the concurrency drops to below 20,000 we’ll get another ‘network issues resolved’ post.

    Lather, rinse, repeat.

    I’ll be the VCs are thrilled about what they’ve invested in!

  53. 53 Lauren Hutton Says:

    Still not working for me. I can’t teleport, I can’t add attachments and when I try to add people to my group, I cash.

    Why would it work?

  54. 54 Fritz Otoole Says:

    Today the system Crashed for me already in the morning (CET) and is not accessible since 8 pm CET (not TP, no clothes). Now (10.30 pm CET) I cant even send IMs.
    Please dont tell us every day that you are working on the problems - solve them!
    We - the “normal” user - are keeping SL alife, we bring you great business and also all the people who make business there.
    I hope you realize that SL depends on its users - and I hope you realized that it presently during the most tome of the day not usable!
    Its a pity, because its a great Site!
    Regards
    Fritz

  55. 55 Sue Baskerville Says:

    1:38 PM SLT and I can’t teleport and the attachments aren’t shown in the right place.

  56. 56 Sue Baskerville Says:

    Inventory is uselessly slow also.

  57. 57 Decadent Rothschild Says:

    The issues are still very much -un-resolved.

    After two days, I still have no inventory. None. Not a thing, except for the clothes that I was wearing when SL spontaneously crashed.

    TPs are slow or impossible but, when they work, rez rates are at a crawl.

    Dropping objects on land I co-own is a nogo and buying new clothes — because, at this point, I’m not holding out hope of LL giving me a solution for my inventory issues — is impossible because my money transfers won’t go through.

    So, resolved? No.

  58. 58 Ann Otoole Says:

    Nothing has changed no issues have been resolved.
    Please stop saying issues are resolved when you obviously have no means of guaging the effectiveness or uselessness of your unqualified efforts.

  59. 59 Ahzzmandius Werribee Says:

    teleports and sim crossings are also dog slow and failing 75% of the time for me.

    I hate to say it, but SL has become unuseable with 27,000 people trying to use it.

    How about an update on what’s going on please. :)

  60. 60 Seola Sassoon Says:

    And now, I’m getting errors telling me to relog before I can teleport… yay.

  61. 61 Tensibai Says:

    To be the counter part, I’ve relogged (first thing coming to my mind when the issue was marked as resolved) and now everything is working fine for me (I’m loosing packets, but sitting in France I think this is normal).

  62. 62 Rex Cronon Says:

    I am so glad that each post is numbered:)
    Finally, after suggesting this a few weeks ago, now I can see it has been implemented:)
    Looks like the lindens do read the posts:)

  63. 63 Seola Sassoon Says:

    Too bad they read the posts that have to do with top outward image and not core issues. :/

  64. 64 Alexis Starbrook Says:

    RESOLVED? EXCUSE ME???

    I just gave up trying to build in Langdale, move an object, position it and then it start moving around by itself. Move it back where its supposed to be and 2 seconds later it moves itself again or just disappears someplace into the ether. With packet loss a total red most the time.

    I’m a somewhat patience person, but continual ‘thank you for your patience’ is getting REAL OLD!

    I am seriously reconsidering the amount of money I have already invested and what I am going to invest if I can’t even do what I’m paying for..

    Cheers

  65. 65 Morgana Shi Says:

    You are saying that the teleporting problems are resolved, but I am not seeing the result of this. I am still stranded in my home, ALL my tps are failing.

    I love my home, don’t get me wrong…. but I would LOVE to get off my island please:)

  66. 66 Mandra Moody Says:

    You don’t release an MMO-anything unless your equipment can take the load…if it can’t after running…take the thing down, get a better system and then transfer over(seen it happen elsewhere with no problem). Other MMOs have nailed this with many more active members, It isn’t like they can’t afford to.

    100% agree with Talthybyius

  67. 67 Alice Pinkerton Says:

    lmao… dont we get riled up when things go bad?
    It would seem a lot of you people dont seem to understand the basics of business. Second life has undergone a MASSIVE increase in numbers over the last 6 months, some would suggest, to a point where it is causing problems The real problem is… that although we are all experiencing these difficult and frustrating issues, more and more people are still signing up every single day. So, have a think about the impact from a business perspective. Are the problems serious enough for LL to stop everything and impliment rather drastic measures…when business has NEVER BEEN BETTER????

    People seriosly need to have a look at what they can do to help this situation. Think about the recent issue with the copybot, there was a situation where secondlife shops and entertainment venues actually ceased trading until LL acted on what they saw as a problem…and it worked!!! Let me give you a tip, if people stopped logging on and closed their businesses down until a PROPER resolve was issued, we might see some action.
    Until then…complain away but remember every time you log on… you become part of the problem!!!

    Alice

  68. 68 Warloc Alcott Says:

    I agree with a statement above.

    I know it’s not very positive, but I think you should think about trying to limit enrollment for a bit. 24k is a lot of people for the servers to be trying to handle. Along with all of their baggage. Hehehe. Av’
    s, rezzing, snapshots, etc…

    Let the poor servers catch up and get stable.

  69. 69 Winter Wardhani Says:

    Sorry guys, but the issues don’t seem to be solved at all :(

  70. 70 Candy Tripp Says:

    [RESOLVED] I’m so tired of seeing this next to issues that are plainly not resolved. If they were actually resolved they would no longer be problems plaguing us on a daily basis for well over three months now.

    How many more times will we have to be told Teleporting, Server Asset, Network Issues, Inventory, Search, Packet Loss and other issues are RESOLVED while we are still constantly having the problems.

    How about the dev team rewind three months or more to a time when the servers were not plagued with these problems every single day and rebuild the system from there? Put it on the test grid and keep it there till it really works. Until then, PLEASE FOR THE LOVE OF MY SANITY, STOP TELLING US EVERYTHING IS RESOLVED until it actually, honestly, really, truly IS.

  71. 71 SwedenArtSheepdogs Says:

    Just lost more than an hours work….im usually also very patient, but now i had it !. SL should give at least one month of discount because of the loss of business. At least….i´ve anly been here 3 moths but the issues are the same. Im starting to get very annoyed. Vorse than bugs !. I was loged off 4 times in one and a half hour…BAD.

  72. 72 Cheetah Says:

    Secondlife isn’t growing, it’s dying…..

  73. 73 Gogo Vig Says:

    My business has been EMPTY for two days. I don’t know what to do. PLEASE fix things, i cant even walk across my apartment complex. I’m going to loose all my tennents hence my Huge $$ investment is a total loss. Don’t say problems resolved, the are the worse i have ever seen. PHIL LINDEN>>>> PLEASE HELP US BUSINESS OWNERS! this really becoming unfun AND a financial drain. Gogo Vig, Gogo’s Villas and Ace Ida Resort, Jsindo. (land of total packet loss)

  74. 74 Fledhyris Proudhon Says:

    OMG do I see PERMANENT LINKS to comments in this blog???

    WHEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE! ^_^

    Well done :)))

  75. 75 Alpha Vargas Says:

    Hmm. SL was working fine for my a day ago.
    All these “fixes” today…
    now I:
    *can’t TP (without being TPed by a friend)
    *scripts, notecards, etc are loading *very* slowly, if at all
    *can hardly build or script due to lag
    *have overall unreasonable lag.

    I’ve come to (sadly) accept occassional lag. But when it’s to the point of being logged in in bursts of 5, maybe 10 minutes before lagging to death or simply crashing, that is unacceptable.
    I can bare walk a few meters, much less get any work done.

  76. 76 Marko Larsen Says:

    This all brings new meaning to the term..gorilla testing..It’ll be interesting to see if the tech model can handle the growth in concurrent users..

    Pioneers always take the greatest risks..assuming one day we’ll be able to look back on this…

  77. 77 Talthybius Brevity Says:

    All of those posting here with troubles are reporting via Help –> Help request so they have enough info to get the grid monkey’s back on it right?

  78. 78 DR Dahlgren Says:

    I simply can not understand why this situation continues to develope the way it has. Why does LL continue to post that problems are resloved, when 5 minutes spent in world would clearly show that they are not.

    Issues occure, especially in systems as complicated as this. I think these very much could have been prevented, but setting that aside, the mis-information, the lack of any real explanation, and the obvious lack of any real dedicated effort to actually resolving this problem, is completely unacceptable. I don’t know how many people are working on this, or what they are doing, but clearly it is not enough. If the system as it is can not cope with the traffic, then LL should limit the traffic until can, giving priority to paid members. If it can, and is just broken, fix it. If people who can do it are gone, get them back in. If you don’t have the expertice to do it, hire it.

    The only reason any of us tolerate it, is because at the moment, SL is one of a kind. I have hung on through the recent problems, botched upgrades, lost inventory, etc. because I believe in the potential of what SL offers. But in it’s present state, it is useless to pursue that potential, and at some point in the not too distant future, it is going to become financially innapropriate to wait any longer.

    I think the treatment that residents and members of SL have received this weekend is appalling. If I was management at LL, tomorrow someone would be gone.

    DRD

  79. 79 Celierra Darling Says:

    People seem to be confusing “this issue is resolved” with “all issues are resolved”. I don’t think that LL has claimed that all of the problems which have been causing these symptoms have been resolved, just that this specific one has been.

  80. 80 Sean H Says:

    Resolved? Nu uh.

    Sim Dilation where I am is down to 0.18 or worse (lol) TP Fails, People are ruthed and vortexxed. Loosing items from my inventory as well.

    It really is time to stop the free accounts and also to stop with the Resolved rubbish when for the last two months we have put up with this almost daily.

  81. 81 Madmann Legend Says:

    CD> …..”this specific one”? uh, “Network-related issues” is pretty far from a specific problem. it’s so far you can’t even get a cab there from Specific Problem.

    When there are dozens of people reporting that they can’t even walk across a room, or save a script, or open their inventory, then NO, the issue is NOT resolved. If YOUR sim is back to good, then lucky you. I have tended to hold my own tongue to this point. But all these posts that say “Gee, guys, they’re doing all they can!” when there are problems get on my nerves… I suppose if my cable went out and I had the temerity to call Comcast and complain because I’m not getting the service I PAID for, I’d be being unreasonable in your eyes. God save me from the happy shiny people.

    Look, I KNOW this isn’t WOW or EVE or anything like that. I understand the unique problems with passing user-supplied data as opposed to company-related material. NONE of that has a thing to do with the general tendency of LL to say, “Yep, all fixed…. the context shadows on your inventory work fine now, you’re all better.” I would have TONS more respect for any Linden that just came out and said, “Nope, it’s still broken, we don’t know what’s wrong with it or how to fix it.” Tired of wiping the pee out of my eyes… oh wait, Lindens tell me it’s just rain, nm……

  82. 82 Myke Patton Says:

    Resolved? Pfft. Right.

  83. 83 Seola Sassoon Says:

    Hey Celirra:

    “”"People seem to be confusing “this issue is resolved” with “all issues are resolved”. “”"

    Issues:Network related issues are currently causing problems with teleporting, failures to rez, profiles loading.

    Resolved? We have resolved the network issues.

    Problems: trouble TPing, failures to rez, search and profiles loading.

    What’s confusing is not what is said, but what you are trying to defend…

    To me, if they post issues, then post issues resolved… that’s the same issue resolved as what the problem posted was.

    Are you trying to say that just because they posted resolved, it doesn’t have to have anything to do with the problems they listed?

  84. 84 Brandeee Rogan Says:

    Well, I have sat here and read all of these posts again, as I do every night before I sign into SL. I have listened to all of the same problems I hear about every night, about how the game is unusable, and how they would fix the problem.

    Here is what I am going to do about it. I am going to log on like I do every night. I am going to have alot of fun in world. Yes I will have to deal with some things every once in a while that I don’t like, but I will still have fun.

    The reason I am going to do this, is because I am not as smart as LL. I wouldn’t have a clue how to do what they have done. So, I am going to play now. The rest of you who know how to make it so much better, and think the lindens are so stupid, feel free to go start your own version of SL. I will be sure to come visit your perfect version when you get it up and running.

    All I am saying is that even with the problems that do exist, SL is still light years ahead of anything else I have found. That must be true for all of you too, or you wouldn’t still be here after being “treated so badly.”

    BR

  85. 85 Sean H Says:

    [That must be true for all of you too, or you wouldn’t still be here after being “treated so badly.”]

    For me its that I have real and close SL friends and SL family. This is not a game. Having the whole grid borked for months on end is wearing very thin.

    The capacity is not there to hold 20K+ people at once, the poor old Amstrads and C64’s that LL must be using are bursting at the seams.

    Steps must be taken to address the number of free signups still being allowed. Even family ties wont hold people here forever.

  86. 86 Ann Otoole Says:

    don’t know if any of the Lindens have noticed this but there seems to be a severe issue with timing/clocking. like one second in a script takes one minute to transpire regardless of how many avatars are in a sim unless said sim has only one avatar in it. Could you guys maybe look into that?

  87. 87 DR Dahlgren Says:

    Brandeee Rogan - Member Police Enforcers - Member Police S.L

    Better watch what I say. Might get arrested for complaining and thrown into jail were I couldn’t dance, rez, build or tp out. Oh, never mind. LOL

    Truth is Brandeee, I am trying to help build SL. I dont have a casino, a club or a sex joint. I am not just here for $$. I am trying to build content here, so that you and the others can … log on every night and have fun; Fun on the stuff that many of us whiners create.

    Like myself and others have said, problems are expected, this is a world in the making, but straight talk about the problems would be appreciated. A little respect for those of us who do know what is going on, report probs and bugs, and are truly willing to help if possible, would be nice too.

    Not just - Issue resolved, when it isn’t.

    DRD

  88. 88 Macphisto Angelus Says:

    To state the obvious.. this is not resolved.

    It is a crapshoot between rubberbanding, items failing to rez and TP issues. Not to mention twice today I tried to buy items and the transaction failed due to the server load.

    Will LL ever start limiting the sign ups/log-ins of basics until it buys the server space and fixes the problems it needs to “scale” to the massive influx of new accounts?

    The growth is good, but not when it sacrifices the quality for those that are already there. Phil blamed “Growing pains”, what is in the works to give some relief to us?

    Ty.

  89. 89 Alan Wijaya Says:

    Wow… some of you can actually log on!

  90. 90 Takeshi Kiama Says:

    Dont know if this will help, but it has helped me with TPing. If I find that I’m stuck someplace, I TP to a Linden Location, which almost always goes through. Once I’m there I can tp anywhere with no problem. I have no idea why it works, it just does. At least it gets me from A to B while the network is being “resolved” :D

  91. 91 Birdy Stardust Says:

    ditto to all the above…… still having tp issues and slow slow slow rezzing…….

  92. 92 George Flan Says:

    I still do not have music on either of my two lots and a lot of my friends are telling me they also do not have music on theirs. I have tried several urls that I know exist. What do I need to do.

  93. 93 Nam Yamdev Says:

    Ditto on George Flan’s comment. It appears to work fine when signing in and staying on one particular parcel. Once you leave that parcel, music is gone and wont return until next sign on.

  94. 94 Stick Says:

    Hmmmmmmmmmmmmmmmmmmmmmmmmmmmm
    190 + US$ A month
    For what????
    I think reinbusements are due
    what do you think Mr/Mrs Linden

  95. 95 Monolith Hamsun Says:

    As everyone has said, these problems are not exactly fixed. But what’s worse? The complaints, and how they’ve been aimed. I see people trying to -defend- Linden, saying things like ‘This is all very new, that’s why it has issues.’ or ‘You don’t know what Linden has to go through to get SL to work.’

    I hate to break it to those kinds of people, but many of us -do- know what Linden likely goes through. I actually am a programmer outside SL. I can see clearly the workload Linden has ahead of them. However, I also see how Linden prefers to just sit
    and work on whatever problems have priority in their
    eyes, and yet their populace is all screaming about -one- singular problem, yet that does not have top priority?

    Pay for SL. Yes, most of us do that. But not everyone. Some of you complain that people put paid accounts against free ones, likely complaints from people with free accounts. Now, the servers Linden has cost money. The bandwidth has to be bought from other places. Heck, they have a co-location running now, which obviously was a huge investment. Where do you people think that money comes from?
    Linden Labs doesn’t just grab it out of thin air!

    Second Life, when it was in it’s earlier stages, was a
    -paid only- game. You couldn’t get to most of the
    grid without a paid account. Back then, it ran -very- smoothly. Now, we have much easier ways to get to all of Second Life, with free accounts instead. For this, we see larger login numbers, more congestion on the Linden networks, more network-based transactions like Teleports or purchases failing, and more of the general populous complaining about the state of things, instead of enjoying it.

    Everybody says WoW, or Everquest, or similar games can handle a larger user base. Well, yes, they can. And yes, they do have only company-generated content to deal with, not user-submissions. However, there is -another- difference between those and Second Life. They all are paid-only games. Everyone has said Second Life should have free accounts all the time. Perhaps to -some- extent. But now, Second Life is starting to grow. They have reached a point that some -smaller- Online Multiplayer games nearly match them, especially in concurrent users logged in. Yet, Linden refuses to admit that they need more bandwidth, or more money coming in to get said bandwidth.

    A lot of you are correct. If we don’t see Linden take a direct approach for once, and actually start trying to get funding for more bandwidth, to keep users happy, we’re going to see users probably abandon accounts, paid or free. So, what do you guys want? Free accounts, with paid accounts, only to watch enough people leave Second Life that it no longer matters, given that there wouldn’t be enough left for SL to have any real content, or a gradual switch to having paid accounts for main access, even if a small fee, to at least get them enough bandwidth to really start -solving- these problems.

    I currently have a free account, because I stopped using my paid account when these problems became commonplace, without any note from Linden that my money investment was going to affect it. Unlike some people, I would -gladly- pay a few dollars for a paid account.. if it meant that I’d be getting an account I could, with some -reasonable- assurance, actually -use- around SL. If I see Linden saying they need money for -bandwidth- and/or -hired help-, then I may just go back to paying again. Until then.. I can’t see the benefit of even -investing- in Second Life, if it’s not functional.

    So I don’t ask for instant fixes. I never would. What I do ask for, is some acknowledgement by Linden that investing can actually even help the Grid grow more stable, instead of just funding more work
    into fixing other bugs on a now unstable, network overloaded game. To this same point, I’ve also been
    logged out of Second life for several months. Every time I log in, I see the same congestion, and leave within a few minutes. So I -am- trying to do what I can, not logging in in an attempt to get Linden’s attention that their lagged service is suddenly turning veteran and supportive users away, while drawing in more crowds of only casually-interested people that probably have little care for the true future of Second Life, but rather see it as a nice past-time to spend a few minutes in, before dropping it in favor of the Next Big Thing.

    Please Linden, at least let us users try to help SL return to the happier, faster state it was in, instead of forcing us to invest in things that do not fix the Grid at all, while continuing to invite new users onto the Grid and further increase the congestion problems.

  96. 96 Raban Laborde Says:

    Resolved? You’re joking, aren’t you?

    Avatars permanently mixed up. Problems with rezzing. Media streams not working properly. And a lot more problems.

    And you realy want people to pay for premium membership?

    After waiting for days towards an answer about group land our management and CEO had to see this: The Daily fault give to us today. Nearly everyday a message “Problems with Teleport” and so on.. I got an answer at least… not a very usefull one. Confronted with problems not really being solved and an answer without hint, all planning towards an own island for our company are stopped now “until further notice” by management and CEO. “Until further notice” may be “forever” in this case.

    Raban Laborde, CIO

  97. 97 Cathy Flint Says:

    must be a 2 week course Linden labs gives on “how to miss use the word RESOLVED

  98. 98 Indigo Hornet Says:

    @Cathy - did you not see the blog post where LL officially redefined ‘resolved’ as meaning ‘our network problems have driven enough users off the grid (some presumably never to return, having concluded that SL is a waste of time and massively over-hyped), that the database load has temporarily come down just enough for one in every ten TP attempts to work’? ;)

  99. 99 lerry rubio Says:

    hello anyone it is very frustrating trying to log in because as soon as i am in, the sistem crash down and my computer get frozen. and i just dont know what seems to be the problem

  100. 100 MMODump.com » Today in Second Life - Monday 15 January, 2007. Says:

    [...] new record for concurrent logins, with only comparatively minor grid troubles between 11:00AM and 11:30AM - well, that’s how it was reported. Residents tell us that the [...]