[UPDATE] Restoration of Inventories moved to another database
Thursday, December 7th, 2006 at 12:38 PM by: Torley[2:40 PM PST] News: things have calmed down inworld and most of you previously experiencing this issue should now, happily, have your Inventory restored. The remaining cases are being fixed, so if you’re still affected, please state so in the comments with your Second Life name, and specify any additional details.
[2:04 PM PST] Sorry, I don’t have an ETA on how much longer this will take. I’m continuing to check. We don’t recommend you make Inventory changes if you’re affected by this issue, but if you must, at your own best judgment, Domino Marama has a tip:
If anyone has bought or created something with a temporary inventory before reading that they shouldn’t - they can probably save it from being lost by sticking it the contents of a prim on their land. Once the real inventory is back just move back out of the prim..
Thanks Domino!
[1:05 PM PST] If you’re affected by this issue, as a precaution, please do NOT buy stuff which would end up in your Inventory (such as clothes). Looks like they’ll be lost when your actual Inventory is restored.
[12:56 PM PST] Not all Residents are affected by this, just those having Inventories moved. If you’re affected, you may have seen this message: “Login Failed. Unable to complete transform’ Copy inventory to new database’ Please contact support@secondlife.com” Once we get this fixed, you won’t have to contact Support.
Hot issue right now: if you get a message saying your Inventory’s being moved to another database, don’t panic if your Inventory is missing and you find yourself appearing as a generic avatar (a purple-shirted woman known as “Ruth”). Your Inventory will be restored.
We’re working on it, we’re sorry, and it’ll be fixed ASAP.
I’ll update this post as more news comes.
December 7th, 2006 at 12:41 PM
Pfiewww, great.
I was getting dizzy doing breathing-exercises to remain calm :-b
December 7th, 2006 at 12:42 PM
Ah… good to know…considering that it happened to me right after reading this.
December 7th, 2006 at 12:42 PM
Get a HTPP 404 error when clicking on this entry from
http://secondlife.com/community/
December 7th, 2006 at 12:43 PM
I’m not in world right now. Would it be a good idea to wait to log in until this is resolved?
December 7th, 2006 at 12:46 PM
I wonder if we need to stay out of sl until the inventory is restored … or any other steps we should follow?
signed: a girl in a purple shirt
December 7th, 2006 at 12:51 PM
It would have been nice to have been notified of this BEFORE it happened. Although I was not affected (thankfully!), some friends of mine were and they were extremely irritated. We understand that things must be done, but if you are in world at the time and don’t get a message to read the blog, it’s horrible when you think everything you have worked for and paid for is gone.
December 7th, 2006 at 12:53 PM
Hi Vanessa, while this isn’t affecting everyone, you should be fine logging in — if you see that message, just log out if it’s too scary not to see all your stuff! =)
December 7th, 2006 at 12:54 PM
Melissa, I agree — I’m all for preemptive headsups, because this could be seen as FRIGHTENING.
I had to confirm details, however, because this went on longer than expected, it seems.
I always love hopping on here FAST but at the same time, I strive for accuracy. Wouldn’t want to cause distress with a new prob that was already solved!
December 7th, 2006 at 12:55 PM
Vanessa, I asked around and not everybody seems to have this problem when logging in. But it’s not a pleasant sight to see everything you worked so hard on is gone ( even if it is temporarily).
And look like Ruth again
December 7th, 2006 at 12:56 PM
12000-ish items, poofed into the ether without any explanation… thanks for the heart attack, guys!
I understand that I’ll get them all back (eventually!)… please hurry, I don’t look good as a brunette with this purple top!
December 7th, 2006 at 12:56 PM
OMG wow. Crazy stuff.
December 7th, 2006 at 12:57 PM
Yeah getting Ruthed… what a terror! o.O
It’s like the primordial ghost of avatars past… has come back to possess your body.
If that’s the case, we’re Ghostbusters!
December 7th, 2006 at 12:59 PM
I know things happen sometimes that are unwanted, but isn’t there away to test these updates b4 you open to all residents on the grid, I have a clotheing store and my inventory is full of all that i have designed and everything i sell, not to mention everything I have paid for like Skins etc. The alarming thing in this matter is that stuff has been lost in inventories and never came back for one reason or another, so some that see that and have lost items kinda sit back and hold their breathe and hope they see there items.. Seeing a couple things gone is one thing but an entire inventory is another….
December 7th, 2006 at 1:01 PM
Lol, Torley.
A question: does this affect the items in my shop?
I mean am I selling empty boxes at the moment?
December 7th, 2006 at 1:03 PM
ACK!!! Talk about heartattack!! Log in to see a ruth in a purple shirt. Ok found this blog does make me fell alittle better but…. its the will fix as soon as we can part that worries me. My whole 30,000 plus inventory gone is kinda buggin me plus had work to do there and all items i would need are gone
December 7th, 2006 at 1:04 PM
it’s really hard for me to cope with mmost of my inventory gone and i told no one my password and i don’t know how i got affected i had like about 10k to 15k of stuff and it’s gone.
December 7th, 2006 at 1:07 PM
Eileen, no, this doesn’t affect inworld objects.
I’m monitoring Live Help inworld.
December 7th, 2006 at 1:09 PM
Okie, this sounds promising. Is this a purely backup purposes thing, or is this the sign that there’s multiple asset servers in operation at long last?
Speak! Ruf ruf!
December 7th, 2006 at 1:09 PM
yes, Devin, I agree it was alarming. I lost my ao a few weeks ago during the golden ring grid attack and the ao never came back. I had just loaded new animations too! Now to log in and find nothing at all in my inventory was very upsetting … feeling like a year a half was wasted.
Torley, Should we stay out of sl until given the go?
December 7th, 2006 at 1:11 PM
One other question… what about anything i put into my new non-inventory? Will i lose them when i get my actual inventory back?!
December 7th, 2006 at 1:16 PM
Isabelle: It will most likely be lost, I’ve added that detail to the main post.
inanna: Yes, in your case, since you’re affected, I’d stay out. So sorry for this disruption.
Psyra: I don’t have the details but it sounds like Inventories cumulatively are continuing to use a lot of storage space.
December 7th, 2006 at 1:24 PM
Is the problem with the inventory loss also somehow connected with the Search TP being down as well?
December 7th, 2006 at 1:26 PM
Daved: If you mean Search > Places and related, that’s different. Please see:
http://blog.secondlife.com/2006/12/05/summary-of-search-functionality-restored-today/
December 7th, 2006 at 1:29 PM
I agree to the should have had notice beforehand. I’m freaking out thinking the largeeeee ammount of money this morning not knowing. I sure hope i see it soon. >>> sad face.It was also my first experience after starting a money account.
December 7th, 2006 at 1:30 PM
I must say, I am very disappointed that no notice when out BEFORE this switch over. I am happy that Linden is trying to improve the game, however as a prior victim of…missing items here and there….to all of a sudden have my entire inventory gone is stressful…not to mention…the on hand experience of knowing WHEN ITS GONE…ITS GONE..I do hope Linden works fast on this issue and we dont get the….sorry guys…we tried…here’s 5000 lds to start u over again message. To think that I might have to start over is distressing….Next time..a lil more notice guys!!…..
December 7th, 2006 at 1:32 PM
I’m sorry , I just had the suspicion that all these bug problems stemmed from the new patch.
December 7th, 2006 at 1:35 PM
Useful thought while waiting for my inventory to come back..
If anyone has bought or created something with a temporary inventory before reading that they shouldn’t - they can probably save it from being lost by sticking it the contents of a prim on their land. Once the real inventory is back just move back out of the prim..
December 7th, 2006 at 1:40 PM
I didn’t get the ruth and not the error message, and my inventory isn’t empty - but I did get a question wether I am male or female (damn, no “gargoyle” option there - only stupid human selections) and then couldn’t rez stuff from my inventory, even though it was there. and the inventory isn’t complete - some things are missing, some not.
December 7th, 2006 at 1:45 PM
ok, in my case I was just lagging inventory updates it seems - it slowly filled up, so I guess the question wether I am male or femal was just because the inv wasn’t fully there at time of login. *whew* - it’s quite a horror for a gargoyle to suddenly look like a squishy human
December 7th, 2006 at 1:47 PM
Good idea, Domino. That should work — I’ve done similar things before.
barney, I can imagine how horrifying that would be.
December 7th, 2006 at 1:49 PM
Can you tell me how long this is going to affect me, it feels like Ive been walking round like this ages, I know its only been an hour or so. will i be notified when its working again or do i just keep trying?
December 7th, 2006 at 1:51 PM
I *promise* to keep posting updates as I find out more — our Operations Dept. is still working on it.
Thanks for your continued patience, I know how anxious you are.
December 7th, 2006 at 1:52 PM
Devon, Torley said if you are affected you should stay out of sl.
… I would also love to know if there is any idea how long restoration will take?
December 7th, 2006 at 1:53 PM
Ok, this is what happened…I bought a set of slots for 15K. I go to my casino and rez them. Nothing happened. I then get a blue pop up that they timed out rezzing. They all vanished. This was yesterday afternoon. Since then this keeps happening, I’m out about 30K now in casino equipment.
Live Help does not respond, Support Email does not respond, I called support on the telephone, they passed the buck back to emailing support.
Could you tell me if this is related to the above problem?
Stick a fork in me. I’m about done (w/SL). I am ready to sell off my land for a cheap price and leave. I pay 112.00 a month for this aggravation? I don’t know who is crazier? Me, for trying to tolerate this or LL for their insane business practice of making everything worse as time goes on?
December 7th, 2006 at 2:04 PM
Oh yes I was the 2nd person to call in to the help center,And yes I cryed cuase I spent 2 years working on my custom AV….needless to say its time for a Drink and a few hours of praying to the linden lab gods…..
December 7th, 2006 at 2:07 PM
Do you have to stay out of SL if it’s affecting you?
December 7th, 2006 at 2:13 PM
Well it happened to me just BEFORE reading this. I was moving items between my inventory and a vendor and just lost a no copy item. It did not return to my inventory. I would love to know if I’ll know if I will be able to retrieve my item and if so, how?
December 7th, 2006 at 2:18 PM
There is a saying “When it rains it pours”.. Is there always a storm cloud above Linden Labs.. Need a better way of adding new features to SL b4 you bring it on the man grid so something like this doesn’t happen everytime something is added.. To some in SL this is like a RL job that pays bills etc. Just like the Search issue that can cause a loss of $$ and has caused a loss.. isn’t that what the test grid is for, or is the test grid that different then the main grid that causes these crashes..
We as residents should be used to this by now, this si the first time that i have felt totally helpless and at the mercy of the LL employess to save all my work in SL.. Maybe a added feature to back up all work from the SL server to ones Hard Drive? just a thought.
December 7th, 2006 at 2:20 PM
maybe what should be done also, as lame as it sounds, is that people go through their inventory and delete out all the crap they have in it. I’ve found notecards, objects that make me go “wtf?” and other stuff in it. I used to sport a decent amount of free stuff in mine to help new comers, but since I barely run into newcomers anymore, I deleted those out and that cut down my inventory count by about 2,000 items. I deleted a bunch of girls clothes, womens clothes, etc that wasn’t needed either from those folders.
Even without all the grid griefing/crashing/bs/bloated updates stuff going on, it still makes sense to do house cleaning. If you aren’t using the ufo or motorbike you got a year ago now, chances are you won’t use it a year from now
it’s also a sneaky way of taking loads/freeing up disk space on the asset server, probably a 286 with 512K of ram and a 25 megabyte hard disk shoved underneath Torley’s desk
December 7th, 2006 at 2:26 PM
I agree with Devin on a backup feature being a good feature to add. I can see why security issues would make a full offline inventory backup unlikely, but being able to backup the stuff that has me as creator would give some peace of mind.
December 7th, 2006 at 2:27 PM
Wot a fantastic idea Devin, I totally agree a backup feature would be useful for saving your items.
December 7th, 2006 at 2:27 PM
I suppose I should ask another question…. How exactly are we supposed to figure out if we are affected by “this” without risking losing items our inventory first?
December 7th, 2006 at 2:31 PM
As it is a shock to not have my body..i can handle the clothes cause i own Terra’s Nudest resort and i can just strip off those ugly jeans and purple shirt..but omg..couldnt they at least gave me a pair of highheels..ugggg!!!..lol
December 7th, 2006 at 2:34 PM
Questions for ya:
1. If we were affected, is okay to log in or not? I’ve seen both yes and no posted.
2. Do we need to contact someone if we were affected, or just wait?
thanks
December 7th, 2006 at 2:36 PM
if you are affected you will login into SL with no inventory but what Linden Labs gives you the first day you start, oh yeah you can’t miss the hot noob look that scares you to death when you start
December 7th, 2006 at 2:43 PM
Live Help was really hot, but I’ve just posted an update after things cooled down. Logging in should generally be alright!
But… if you’re still affected by this, we’ll get you fixed up. Please leave your Second Life name in the comments so I can forward them to our Operations personnel.
December 7th, 2006 at 2:47 PM
having a backup to hard disk option will never be put into the client, content creators that already whine too much about copybots and baconbots or whatever else will scream even more if that made it in. It also removes too much control from LL, something they desire sadly. it creates a control leak in the client, if people can start backing up their virtual assets to their hard disk, then it starts taking LL out as the primary content storage source.
it’s why I think a server won’t be released to the public anytime soon also, even if 25,000 people download it, all it takes is one smart person to reverse engineer it, and build their own version of secondlife.
with all the anti secondlife sentiment going around mixed in with those sympathize with them even as their money vanishes down the prim drain, the worst thing LL could do at this point is start coding in features and releasing programs that give more control to the end user
December 7th, 2006 at 2:49 PM
Drake Angelus….I still am missing my stuff.
December 7th, 2006 at 2:52 PM
I am still all newbie look and my inventory is gone. No response from your support yet and I still don’t have my stuff back yet. I am sitting here for now about 3 1/2 hours after the first shock and hoping to get all my buys and builds back someday.
December 7th, 2006 at 2:56 PM
I am still effected
I am Ego Essex, and I really miss my inventory!!!
December 7th, 2006 at 2:59 PM
affected as well
Hinamori Burleigh
December 7th, 2006 at 3:00 PM
Ive still got an empty inventory.
December 7th, 2006 at 3:01 PM
I am having the trouble with the av being the default av. I left as soon as i saw this. About how long before it is safe to go back into sl? Hope things are fixed stat.
December 7th, 2006 at 3:01 PM
Hmm … have tried a couple of times in the past 15 minutes to get in to SL and have been told that it is down. Good Luck …
December 7th, 2006 at 3:05 PM
I am still missing inventory.
December 7th, 2006 at 3:05 PM
It looks as if I’m another one whose inventory is still AWOL….
December 7th, 2006 at 3:05 PM
INVENTORY IS STILL MISSING!!!!
December 7th, 2006 at 3:07 PM
Diamond Meness Still missing inventory
December 7th, 2006 at 3:10 PM
hm, now i have some of my stuffs back in recent items, but just about 1100 items of 21000 and its all freebies and 1 suggestion, maybe it will be good if u can post some “blue” notice in SL what to do, or just for some news, thx
Hajduk Pieck
December 7th, 2006 at 3:11 PM
I am still the default male avatar, and have No inventory, however my money is still the same, i actually just recieved an additional 3k in the last few minutes, and was wondering if my money will be affected by this change, and should i give it to a friend to hold so it doesnt dissapear
Thank you—
blazed undercity
December 7th, 2006 at 3:11 PM
Still missing, still looking a fright. And I have a business to run, guys, I´m beginning to panick here…
December 7th, 2006 at 3:11 PM
Torley, what was the procedure to manually clear cache? I can’t find it and maybe it helps.
December 7th, 2006 at 3:11 PM
Inara Marquette is still missin’ her invent and lookin’ like a noob! Reminds her of back in the day. But she wants her stuff back!! Pweese *makes pleading eyes*
December 7th, 2006 at 3:12 PM
Still missing my avi, my inventory…landmarks…ect. HELP!
December 7th, 2006 at 3:16 PM
eventough its soudns repeditive because my names right there at the top
Bubbles Bundy and im missing 36493 items from my inventory.
can a linden respond o me as to the tiems i was wearing at the time will be there when i return?
December 7th, 2006 at 3:16 PM
Hey I have been missing about 90% of my inventory for about a week and per blog posting I am responding to let you know. My avi name is same as posting name: Rocky Merosi. Thanks
December 7th, 2006 at 3:17 PM
Still missing all inventory, L$ seems ok so far.
December 7th, 2006 at 3:18 PM
Oh, and for the record? Live Help isn´t replying… I´m staying out until I KNOW I can go back in. Any ideas when that will be, hmmm?
December 7th, 2006 at 3:24 PM
I’m still w/out my inventory…mine intire inventory is still gone Crystal Ellison is the name and I’m anxiously awaiting for my inventory to be restored when I relog
December 7th, 2006 at 3:30 PM
My inventory is messed up and i look like the “ruth ” you all are talking bout . I came home from work didnt see the blog and about had a heart attack . please fix my av .
CHERISE BENAVENTE
December 7th, 2006 at 3:31 PM
Eileen McCallister wants her redhead skin back ( no freckles, please :-b)
And please keep the “battery operated boyfriend”, I don’t use that anyways, heh.
December 7th, 2006 at 3:32 PM
darned - i was trying to re-rez a christmas tree at Asian Dawn in Isora - but i keep getting a ‘can’t rez’ message, over and over (the tree is not returning to my inventory, -or- rezzing at all for me to grab it). is this related?? im or email me, if need be:) ty lindens!!:)
December 7th, 2006 at 3:39 PM
Domino Marama’s entire inventory is still missing.
December 7th, 2006 at 3:42 PM
I am still a *ruth* noob
December 7th, 2006 at 3:43 PM
Nyoko that happened to me as well the day of the update, I lost some poseballs, I dont think anyone cares T_T
December 7th, 2006 at 3:43 PM
I also am still effected and holding my breath. Please let all my items still be there. I don’t like looking like a noob much :(( Name in game is also Bad Tamale.
December 7th, 2006 at 3:49 PM
I have no inventory after seeing message that my inventory is moving to another database.
December 7th, 2006 at 3:55 PM
lol ego!! they care;) just gotta report it the right way:) if you were experiencing that just the day after client update, then this is probably an unrelated (though still valid) bug. i’m gonna report it from in-game - you do the same; i’m sure they will take a look at it. take care!:)
December 7th, 2006 at 3:57 PM
I have tried relogging and clearing my cache but still appear as a noob and my inventory in still
missing
December 7th, 2006 at 3:59 PM
there’s also the rolling updates underway - just got notice. maybe that’ll help:)
December 7th, 2006 at 3:59 PM
Hi when I signed on a half hour ago still have a newbie avatar and no inventory …. please dont let me stay this way long.
Elinah…
December 7th, 2006 at 4:00 PM
Well for the past week I have filed 5 bug reports, emailed support about 3 times and have been on talking to live help almost nightly and nothing has been resolved even though they said they are going to. But I am being patient in hopes that my inventory will come back.
December 7th, 2006 at 4:01 PM
Actually I was on a sim that got the rolling update and things are still the same for me
December 7th, 2006 at 4:03 PM
Nope still not had my issue fixed which does involve inventory to a certain degree so I thought I better mention so here.
thanks
Scooby
December 7th, 2006 at 4:04 PM
Uh, wow, guys, maybe a warning next time you’re making changes to the inventory system like this?
Really, LL, is my largest complaint with your company. SL just changes, without warning or without explanation, and those of us who want to exist in its virtual world are left to deal with the fallout. This is part of why I have stopped trying to run a business in SL; It’s too unpredictable and too instable.
Sure, that’s to be expected with a totally new system such as SL, but I would expect at least a little warning when things like, say, inventories might just evaporate for an unspecified amount of time.
December 7th, 2006 at 4:09 PM
I’ve relogged several times, cleared cache etc… nothing has changed, can you plz post an update….I’m dieing to getmy stuffback =) Crystal Ellison =)
December 7th, 2006 at 4:10 PM
Hi, I’m still having problems. I’ve also not been able to log in now.
December 7th, 2006 at 4:18 PM
What will this do if anything at all for those of us that have lost major portions of our inventory due to the 1.13 update last week?
I am still saddened to see no word about our situation in the blogs. I feel totally ignored on this and I would think the rest of us who have lost so much feel prety much the same.
So will this inventory database shuffle help us to regain our lost items?
Are we going to get some assistance to replace those items at all?
Should I just quit spending an average of 5000L a month on stuff that will likely dissapear from my inventory down the road?
I understand there is a lot for the Linden staff to try and fix since that totally messed up update but the loss of my inventory items affects my ability to work and pay for the land I am renting.
December 7th, 2006 at 4:27 PM
ok me—> bboop Ayoob again relogged several times still *sob* a noob with the wierd hair and clothes and nothing in my inventory …….. so cant change! and….. have a job i am suppose to have had done by now
need that inventory back 
Plz Still sending love to all ya’ll and a BIG HUG *hopes sucking up helps*
December 7th, 2006 at 4:28 PM
Still no change. And all I see in the blog is stuff about winter events. I´m sorry, guys, but I really would like to see SOME response here. I understand this must be stressing you guys as well, but a little reply, a wave of reassurance would go a long way here now.
December 7th, 2006 at 4:33 PM
The main folders of my inventory are present. The items in the main folders are missing. The subfolders are there and contain what they originally had.
December 7th, 2006 at 4:34 PM
My inventory is still empty… and I reported it before it ever hit the blog… we doing first in last out here? c’mon guys, you’re starting to scare me…
December 7th, 2006 at 4:35 PM
I tried cleaning my cpu and reinstall SL.
Now I look even more like a newbie, with the first timer tips
and default gamesettings, lol.
*goes hunting for freebies and waits patiently for things to settle*
December 7th, 2006 at 4:36 PM
Yep, I’m still missing nearly 15000 items, and yeah, it’s really annoying–I like the tip about dropping what I want to keep in a cube, and if things are still missing when I log back in, I’ll do that. But it’s not so much losing the quickie temporary shape/skin/set of clothes and eyes and AO I bought–it’s losing the original 14000 and change that made my heart clench.
This will be my sixth cache clear and relog, with no joy in sight, unless everything restores now. I’m just hoping this resolves SOON…
Emilly Orr
December 7th, 2006 at 4:37 PM
I am getting the same issues faced during the previous week with my alt, Elysia Everidge. No avatar rezzing, no inventory, no Lindens showing, etc.
As Cornelia, I have some slowness of my inventory, but all appears to be okay.
Will this rolling update fix the temp-rez issues? And thank you, Torley, for your response to me about that. ^_^
December 7th, 2006 at 4:41 PM
Hajduk, Eileen, and everyone else in a similar situation: Please try this: Preferences > Network tab and press “Clear Cache” button. Relog and see if anything more comes back.
L$ balances are *not* affected by this. That’s different.
Rocky: Sounds like you may have a different issue than the one described above, please clear cache and check. You too, Scooby.
Speaking of, for general Inventory loss issues, please file a bug report inworld: Help menu > Report Bug and send an IM to Kona or Beast Linden with the # of the auto-reply email you get. They’ll investigate it!
Fenrir: I posted as quickly as I could after getting confirmation, I know how unpleasant it is. :\
Nyoko: I think that’s a different Known Issue which should appear here when we have a confirmed repro: http://secondlife.com/support/known-issues.php
Since my last comment, I’ve got these names to report on my list:
I’ll check back here for the next batch. Again, our apologies this was so sudden.
Thanks guys and I hope you can all see your Inventories properly again!
December 7th, 2006 at 4:43 PM
YAYY!!:) sim restart fixed my missing xmas tree prob;) looking good so far:) keep it up lindens!!;) -waaaay- up;) lol:)
December 7th, 2006 at 4:45 PM
It was the rolling updates that started before things are resolved with this issue that really worried me. My major loses would be my own products. Wasn’t too worried before as the majority could be retrieved from my vendor servers. Now with the rolling updates there’s the worry of ending up with empty land as well as an empty inventory. Will everything come back or will I lose everything? Not the best thought to head off to bed with.
December 7th, 2006 at 4:49 PM
re: Speaking of, for general Inventory loss issues, please file a bug report inworld: Help menu > Report Bug and send an IM to Kona or Beast Linden with the # of the auto-reply email you get. They’ll investigate it!
I have done that and more. Not a word one back from emailing support, IMing Kona, or bug report. I would like to know at least it is being looked into, a “got your message and you are added to the list of people we are looking into this for.”
The only two acknowledgements I have recieved is on the forum from you Torley and that blurb I quoeted.
I give up. Its lost. I doubt I will see it ever again just like the last time I had an inventory item dissapear.
December 7th, 2006 at 4:58 PM
I still have no inventory…
I was having a lot of trouble with my internet connection earlier just before this started so I was offline for a while, then when I tried to log back into SL I got the transformation failed moving inventory to faster database (or something like that) error… so I tried again… and it just froze for ages logging in… then said my account was undergoing minor maintenance and wasn’t available for a minute… then when it finally logged me in… everything was gone and it was asking me whether I wanted the male or female character. This was all before there was a post on the blog about it.
Then just after that my internet connection went completely, I’ve finally just got back on, and its still the same. It just asked me about the male or female character again, and there’s absolutely nothing in my inventory.
My second life name is Eddy Ofarrel.
Can you pleeeeeeeeeease try to sort this out before I go completely insane. Please please please please please. Thankyou.
December 7th, 2006 at 5:03 PM
I’ve cleared my cache and relogged, and I still have only default inventory. Also, still the Ruth avatar. ADD MY NAME TO THE LIST.
Floradora Sol
December 7th, 2006 at 5:06 PM
Ok, I am a TG resident and once the wave hit the TG basically the whole grid was down and everyone logged out, that is very annoying when like the WHOLE grid shutdowns suddenly. -_-
Tried teleporting but unfortunately had nowhere to go.
December 7th, 2006 at 5:08 PM
I tried clearing my cache - it was the first thing I tried when the problem surfaced - but so far no joy. Gettin’ just the tiniest bit concerned here…
December 7th, 2006 at 5:08 PM
Diamond Meness….i’m still missing my inventory. Why did we have a rollback when the inventory issue hasnt even been resolved yet?
December 7th, 2006 at 5:11 PM
ANYTHING but the purple shirt!!!!!! Please, I still am not “normal”!!! HELP!!!!
December 7th, 2006 at 5:12 PM
I crashed on sl and when i came back i was in a newbie form and NOTHING in inventory i know its an sl problem anyone know when abouts it will be fixed ?
PLEASE tell me before sundayyy
December 7th, 2006 at 5:13 PM
I wasn’t originally affected by the lost inventory, but since the rolling update first started, my inventory only loads 455 items (I have over 3000). I’ve logged in and out several times in the past hour, and travelled through parcels, but the inven remains semi-lost.
December 7th, 2006 at 5:13 PM
Hiya;) Guess what? I am still a newbie!! And, I still do not have any of my inventory!! I don’t mean to complain…But, H E L P!! I feel so……naked!!
December 7th, 2006 at 5:16 PM
missing my inventory as well…at least it has never been cleaner argh
i cleared cache, reinstalled…nothing
December 7th, 2006 at 5:17 PM
I logged on and it asked me to be either a male or female, it then gave me the newbie look and had no inventory. Relogged and nothing. Thank you
December 7th, 2006 at 5:17 PM
PLEASE ADD ME TOO.
I logged in and got asked if I wanted a male or female av. Like when I first popped in to Help Island and now I’m————————– a small guy in jeans, t-shirt, slippers and ———- you get the picture. And NO inventory. All I have is a friends list.
Burtrum
December 7th, 2006 at 5:28 PM
I have been missing all inventory in my Inventory folder that was not in another folder since yesterday. I am wearing 2 HUDs that work fine, but do not appear in my inventory window. Is help on the way?
December 7th, 2006 at 5:37 PM
phew!!! my inventory has finally returned. thank you LL
December 7th, 2006 at 5:45 PM
double phew!!! my inventory is starting to return….i dont see everything yet…but at least it’s finally comin back…..thank you LL !!….i too am not as nervous as i was….althought i’m still waiting for my body to rezz and my objects folder items to appear….things are looking up a bit.
December 7th, 2006 at 5:46 PM
My inventory just went missing.
December 7th, 2006 at 5:49 PM
I just lost two camping chairs put them out a few mins ago and they didnt rez, and they vanished.
Also lost a rox media center. These camping chairs were special from LF gecko sim and resembled a guitar case and a janitor’s bucket.
December 7th, 2006 at 5:50 PM
YAY!!!! I AM ME AGAIN!!! MANY HUGS TO ALL OF YA”LL
:) ALL IS WELL IN THE WORLD AGAIN 
December 7th, 2006 at 5:53 PM
[...] [2:04 PM PST] Sorry,’I don’t have an ETA on how much longer this will take. I’m continuing to check. We don’t recommend you make Inventory changes if you’re affected by this issue, but if you must, at your own best judgment, Domino Marama has a tip: If anyone has bought or created something with a temporary inventory before reading that they shouldn’t - they can probably save it from being lost by sticking it the contents of a prim on their land. Once the real inventory is back just move back out of the prim.. [...]
December 7th, 2006 at 5:54 PM
Wooo I got my inventory back!! Thank you seth linden!! and the other lindens!! I have some other issues still. But hey….im happy that all the men want me again because i am gorgeous again!
December 7th, 2006 at 5:56 PM
sorry but I am pissed I spent a lot of L on the htings I had and some of them are not replacable I need an idea of when this problem will be fixed please.
December 7th, 2006 at 6:03 PM
I´m fixed. Thanks, Torley
December 7th, 2006 at 6:04 PM
WHEW!
Everything sees to be back (except the Hov-R-Hammock, but that’s an unrelated issue.) Thanks for staying on it, Lindenvolk!
December 7th, 2006 at 6:07 PM
Hi, having inventory issues. Some items missing. Some permissions have changed.
Some of my notecards with embedded links have changed. Some of these are okay, while others have changed and now have ?marks instead of the link to the other information. Any way to save these cards? Live Help was no answer.
December 7th, 2006 at 6:22 PM
Hello Torley. I’m one of the ones experiencing a large inventory loss. I normally load about 30-35 thousand objects depending on the season and right now I am loading between 15-18 thousand objects. I have sent in a bug report and offline emails to LL. No response. It’s beginning to domino as livehelp advises my customers with inventory problems to contact me for replacement. I no longer have my originals. Thanks for any help. : )