Second Life scheduled maintenance completed [10:36am PST]
Wednesday, November 8th, 2006 at 7:30 AM by: Joshua LindenSecond Life had scheduled down time for maintenance from 7:00 am-12:00 noon PST.
UPDATE: We’re back up as of 10:36 AM PST, well ahead of schedule. We completed the necessary network changes, database changes, and have added additional instrumentation to the servers. There were no functional changes made to Second Life during this downtime.
November 8th, 2006 at 7:32 AM
HAHAHA ok thanks Joshua! I just posted something about it having and issue letting me in…Ignore it now, I got my answer! :)))
November 8th, 2006 at 7:43 AM
Please let us know when its up, I want to get abit of knowledge in building stuff
Thanks LL
November 8th, 2006 at 7:48 AM
Many thanks for letting us know
I had just met someone really interesting and we were going to meet up on the Beta grid… *gnashing teeth with frustration*
November 8th, 2006 at 7:49 AM
Grmpfl… My first day in SL. 20 Minutes online -> Server down…
November 8th, 2006 at 8:11 AM
LOL…sorry to hear APKS, but for future knowledge…Linden Labs closes the grid down this time every Wednsday for maintenance.
November 8th, 2006 at 8:12 AM
By issues I assume you mean everyone being grey when they arrive on the grid as well as many other little quirks such as human not being able to see their own av on the screen? I count myself lucky that I was fully visible to myself and others!
But sadly just as everyone else began to rez the sim went down and now it appears you can not log back into any of the sims on the beta. I take it this is due to some emergancy work you are doing so we have some grid to use while the main is also being worked on?
Another busy day for the Lindens. I am so pleased it isn’t my surname!
November 8th, 2006 at 8:15 AM
APKS, yes will let you know now, that updates usually happen once a week…every wednesday. Unless there is a major issue and something needs fixing right away ooor they may skip a week or 2(maybe more) between updates. Something us long time residents of SL have come to expect.
Just hang in there and the grid SHOULD be up in about 3hours and 45mins, pending there is no issues with the upgrade. *hopes there are no issues* Oh and Welcome to SL!
November 8th, 2006 at 8:16 AM
Dont worry APKS its good when it is down that means its time to work on current issues. Thus a better sl. I will say the latest updates have made sl lag more then useual but eh I love sl. Please dont get upset with SL just for a downtime that most games have hehe.
-Y.T.
November 8th, 2006 at 8:21 AM
Updates/Maintenance is fortnightly NOT weekly
November 8th, 2006 at 8:22 AM
Hello, well all is going smoothly in SL; I have something for a wish list! You ever been in the middle of about 300 lines of code and have to stop and save your script? SL is going to god admin’s only or something similar to that scenario? Well the wheels in my head were spinning about as fast as a turtle with four broken legs, climbing uphill backwards, and then it came to me! The Linden’s should make an offline compiler engine and put it in an editor for downloading at their site. Then when SL goes admin, you could still complete your script. Hmm… I would really like that, any feedback, please reply and let me know what you think.
November 8th, 2006 at 8:26 AM
@Petra Carpenter: In addition to the huge load on the beta grid in general, something weird was happening on the login/asset server of beta test grid. (On the main grid we have multiple login and asset boxes; on the beta test grid they’re all on one host.)
We reset a process and it’s happier now, but the number of residents on the beta grid is still very high for the poor little grid.
November 8th, 2006 at 8:26 AM
Djeees….. At last I found an interesting game on the net, is it down in no more than 20 hours after registration, not a nice beginning folks…..
Just read above, it is down every wednesday, why is it down during eveninghours ? can’t the maintenance be done in early morninghours?
Eastern
November 8th, 2006 at 8:27 AM
5 hours of maintenance / updates every week it destroys any chance of winning money in SL….
November 8th, 2006 at 8:29 AM
is it down because of all the crash’s lately i been crashing abot every 2 hours or so and i have new computer new internet so i know its not just me cause my friends have been crashing too…
November 8th, 2006 at 8:30 AM
This is not the first time people have asked for client-side offline environments for building/texturing and now scripting.
I’m sure everyone will agree that energy should be spent on keeping the world online, instead of building environments to placate people while the world is offline.
Update time is a wonderful thing. Folks should take the time and go outside, or get some sleep… hell, even discover sex without pose-balls.
The planned downtime is not a problem - its the unplanned stuff, and the long-term performance issues which are of concern to residents and lindens alike.
November 8th, 2006 at 8:30 AM
Good Work Guys
)
I hope that this time you will fix everything (or well, almost everything
November 8th, 2006 at 8:33 AM
Poor little grid? *sigh* Its true but we all still love the Beta
But anywayz, its only afew hours so cmon we can all go outside, and breath fresh air hehe
And Jason that sounds cool
Oh and please dont make this downtime over the time like useual XD
*Laughs* I need to build dang it! Or teach a class or something.
November 8th, 2006 at 8:38 AM
Any chance you could post the times in GMT as well, for those of us that don’t live in California, and so don’t have to rack our brains trying to work out what PST actualy stands for, and also to work out what the time difference actually is!!! Don’t forget, you have a loyal following in other parts of the world, not just the US!
Thanks, Steve - UK
November 8th, 2006 at 8:45 AM
@Katja Karski
The point is they shouldn’t have to schedule downtime or at least not grid wide downtime.
November 8th, 2006 at 8:46 AM
Yes, your right Katja Karski, but it would still be a nice toy, for a scripter
November 8th, 2006 at 8:47 AM
quote katja karski
“Update time is a wonderful thing. Folks should take the time and go outside, or get some sleep… hell, even discover sex without pose-balls.”
Wadda ya mean sex without pose balls ? how is that possible ? and what the hell is “ouside” ? maybe ive been in SL too long :)lol
November 8th, 2006 at 8:47 AM
Jason here are links to offline LSL tools: (You can also find more information forums.secondlife.com)
Offline LSL editors
http://www.heijden.com/alphons/lsleditor/
http://sl.sdfjkl.org/secondlife/scite
Offline LSL code checker
http://w-hat.com/lslint/
November 8th, 2006 at 8:51 AM
Why are the release notes always so hard to find now with this new blog system?
Why are they not linked to these announcements?
November 8th, 2006 at 8:52 AM
What time is 7:00am to 12 noon PST is GMT? :s
November 8th, 2006 at 8:57 AM
Rose, think about the systems you use which “never” have downtime. Telecoms, Medical, Military are really the only ones…
Now think about how much you pay per hour to access the systems you use which “never” have downtime, vs how much you pay to access SL. If you talked on your mobile phone for as many hours as you’re connected to SL, you’d really feel it don’t you think?
99.999% uptime is referred to as ‘five nines’. Uptime of this nature is typically reserved for extremely complex systems performing extremely simple tasks. The machine going “beep” beside a heart patient isn’t actually very complicated. Important yes, but rather simple in function.
Serving web pages is also a pretty simple function, which is the reason the ‘five nines’ are possible. When your task can be done by one computer, throwing 5 computers at the task makes it much more reliable…
…but what if your task requires hundreds of computers, and meshed networks etc, in the first place? How much technology are you willing to pay for?
No of course, that should be free too.
Be happy with the *planned* downtime, Rose. Be glad someone’s working on this for your enjoyment…. and reserve the complaints for the issues you deal with which are a result of lack of planning.
November 8th, 2006 at 8:58 AM
this beta grid is a mess! i hope they dont release this client!
November 8th, 2006 at 9:01 AM
Thank you Destiny Niles, I will check that out ASAP, looks great!, don’t get me wrong, I am a newb to SL, but I write code in 5 different languages, from c++ to php, as well as SQL. And was thinking of making an editor my self, I can get some idea’s from those sites, that would be nice.
November 8th, 2006 at 9:01 AM
Nevermind!!! Found it ^^ **blushes for looking like a fool** :p
November 8th, 2006 at 9:02 AM
Worth repeating, and thanks Destiny Niles. This is sweet!:
————————————————-
Destiny Niles Says:
November 8th, 2006 at 8:47 am
Jason here are links to offline LSL tools: (You can also find more information forums.secondlife.com)
Offline LSL editors
http://www.heijden.com/alphons/lsleditor/
http://sl.sdfjkl.org/secondlife/scite
Offline LSL code checker
http://w-hat.com/lslint/
November 8th, 2006 at 9:03 AM
It would be useful if the main overview page had the current PST time on it for residents living in other countries.
I’m probably one of the few who are hooked enough to alter their system time to PST :S but the majority of international players would benefit from the time being put back on the front page
November 8th, 2006 at 9:03 AM
yay for lag testing, boo not not passing
November 8th, 2006 at 9:08 AM
Why do you guys always do your updates on Wednesday? It`s my day off from work…
Couldn`t you guys pick on some other days once in awhile?
November 8th, 2006 at 9:09 AM
Lillyana & Kazuma, thanks for the information (and the welcome)!
3 Hours to go…
November 8th, 2006 at 9:10 AM
My Kick But BSD UNIX home backyard Server, AKA Desert Storm Server, as it looks like it has been their and back a few times, has a better uptime than SL, it’s running MySQL, Apache, FTP, SMTP, POP3, LDAP, DNS, shall I continue, lol
But I think the SL down Time it is do to updates on the server side right? When their is no update after I am referring to.
November 8th, 2006 at 9:10 AM
agree with Araldia… had to google to find out what time that is here…and by my calculations it is now past noon in your IRL!
November 8th, 2006 at 9:11 AM
Great work and congrats to the lindens for creating such a daunting piece of software. I enjoy playing the game and meeting people, and have not to this day found anything that has hindered my enjoyment of the virtual world. Thanks guys and keep up the good work, and keep up the great maintenance job. You guys are THE number one online networking community
November 8th, 2006 at 9:12 AM
guess my calcs are out as that was posted at 09.10!
hurry up, I wanna go shopping!
November 8th, 2006 at 9:15 AM
Destiny Niles, so your tellin me i can use a dot net editor, C# C Sharp? to create lsl scripts?
November 8th, 2006 at 9:16 AM
when i tryed to log in on the site after creating my account (about 7am PST) i got an error saying that the username/password in incorrect, could that be becouse of this?
November 8th, 2006 at 9:17 AM
I really wish they would do their scheduled maintenance every 8 or 15 days, so it would fall on a different day each time.
And dont be afraid to do a feature freeze, LL!
November 8th, 2006 at 9:20 AM
well u obviously have not learnt what customer service is.. even though the other week u were asking for suggestions….
well here is one right now… tell your stake holders ( US!! ) what your plans are for the product (SL), well in advance of putting any maintenece actions underway… like 2 to 3 day at least, preferably more.
Your actions obviously had no thought to your european stake holders (customers) other wise u would do these actions at an earlier time.
Is this maintenece planned as this hour for yours or your stakeholders convienence? certainly this does not apply to me in the UK.
Customer service is all about serving and keeping your customers informed of actions that affect the product…. u did not do that so that is why your customer service rating is CRAP!!
thanks for letting me rant.. and for god sake get the grid back up soon.
November 8th, 2006 at 9:20 AM
Ok ok all this beta grid stuff tells me SL will (maybe) be available around 3 pm…with the same old boring bugs and the same old boring downtimes coming too soon. Btw 1.300.000 residents means - if not the Big Crash - surely more and more problems. Welcome kids…a false e-mail is enough to enjoy the business.
November 8th, 2006 at 9:22 AM
Oh my God need 2 ear some cash and the grids down thank u so much lol
November 8th, 2006 at 9:25 AM
Sorry, but i still dont get well with linden time. At what time (greenwich) will be the sistem up again? (Congratulations for your work, is superb and a great idea, and it will be for as long as you maintain it as a free place to intercomunicate all arround the world). It should be a nationallity for goodwilling persons…
November 8th, 2006 at 9:27 AM
Have to say that Iagree with Lulu… a notice on log in about upcoming maintenance would be much appreciated… I rushed home from work to be sorely disappointed….
November 8th, 2006 at 9:31 AM
Gosh lulu, What exactly *is* a good time as to not disturb anyone, because as we all know, there is no one of us more important than the other. There are ppl all over the world using SL, and I can’t think of a time that they could take the grid down so as not to inconvenience *anyone*. Anyone able to think of a good time? Anyone? Bueller?
November 8th, 2006 at 9:34 AM
Oooo does this mean that some of the horrible problems with rezzing, lag, packet loss, etc etc etc etc etc will be corrected? I know, overly optimistic to hope for such a thing but I sure hope it wont take 5 minutes for an item of clothing to rez once all is said and done. Being able to walk and move would actually make gameplay enjoyable again and maybe then I’ll be able to remember why I pay you guys so much money.
or
Good luck with the upgrade, hope all goes well!
November 8th, 2006 at 9:39 AM
For those complaining that they did not know the game would be down for maintenance - it’s been on the login screen for DAYS. Click the links once in a while, people. The info there isn’t there just because it looks pretty. Or have you just not logged out in so long, you don’t know what’s going on?
November 8th, 2006 at 9:40 AM
Lulu
They did tell us. This is normal, Wednesdays on a fortnightly basis are upgrade times.
November 8th, 2006 at 9:44 AM
well Lulu, how can you expect updates to happen when its convenient for you? I dont think its very convenient for most everyone that plays. Yes it is done at the company’s convenience, i.e. first thing in their morning to allow them to adjust and fix everything the update screws up and still get home to their families at a reasonable hour, just like you would expect from ANY company worldwide.
Updates arent convenient, period. Dont act like Europeans are the only ones affected, it’s incredibly arrogant.
November 8th, 2006 at 9:53 AM
Lulu,
If someone has a RL job and they start at 7am PST(10am EST and 3pm GMT), why would they come in…say 3 hours earlier, to appease customers in ONE location. There is no way for them to change what time they do the updates. I guess they could, but who would they pi$$ off then? The time zone issue is never going to change and none of us will ever all be on the same time, so just grin and bear it like the rest of us have to.
November 8th, 2006 at 9:53 AM
The 15 minute warning was good enough for me, it is kind of bothersome, every five minutes for 15, lol
November 8th, 2006 at 9:55 AM
you always get a few moaning minies, just be patient its not end of world!!!!
November 8th, 2006 at 10:01 AM
Sorry LL (sarcasm) but you should be starting your maintenance between Midnight to 5AM PST on weekday so that you minimize your impact on EMEA and Americas users. That way the maintenance will not affect people’s nights and weekends when they are online. I’m here in the U.S. but we all have SL friends in the Europe and you are shafting them and us.
So grab your cup of coffee and work til dawn.
London - 8 AM - 1 PM
New York (Eastern) - 3 AM - 8 AM
Los Angeles (Pacific) - Midnight - 5 AM
http://www.timeanddate.com for a good time zone calculater that helps you schedule your maintenance/meetings for several cities.
November 8th, 2006 at 10:05 AM
Same here, Jason. The 15 minutes warning was a useful reminder, because anyone can get a bit carried away and forget about the maintenance downtime.
November 8th, 2006 at 10:06 AM
Dear Linden Labs,
You are probably tired of hearing complaints and such. While, yes, I miss my game, please take this not as a complaint but as a pair of suggestions:
1. When I ran a production department in which we were serving clients across the world, we rotated our maintenance windows to “share the pain” amongst our clients. Note, that all our servers and personnel were in Mountain View California, so it meant that sometimes we had to get up really early (or stay up really late, usually).
2. When you state that you will be down from 7:00 to 12:00 and it’s now 1:00 with the system still down, could you, pretty please, update the blog with a new estimated up time? I realize it’s just estimates, but should I go make a sandwich and come back? do my shopping? take a trip to Paris? Wait…. trips to Paris is why I have a SecondLife account…
Seriously, if I make a business appointment for 12:00 and I’m going to be late, I try to call and reschedule the appointment.
November 8th, 2006 at 10:07 AM
>>Katja Karski Says: Update time is a wonderful thing. Folks should take the time and go outside, or get some sleep… hell, even discover sex without pose-balls.
You can have sex without poseballs?????
November 8th, 2006 at 10:09 AM
Actually, updates are every other Wednesday. Linden Lab not only gives *ample warning* on those, but sometimes they even post a list of the dates for the (planned) next 8 or so updates, so people can conveniently add them on their agendas and not forget them
It’s mightily unfair to complain about *planned* maintenance, which is usually so well posted in advance in all possible venues — blogs, forums, even on the in-world “messages of the day”. One cannot possibly complain that LL is not making its best effort to inform us all about all the possible *planned maintenance slots* that will be forthcoming. Sure, if you *ignore* them, that’s up to you — but hopefully you’re not expecting Linden Lab to call up all the 1.3 million accounts and say: “hi, this is your friendly tech support rep, we just wanted to let you know that we’re going to have a planned maintenance slot and a new update next Wednesday. Thank you!”
But then again, people complain about *everything* these days. I’m pretty sure that unemployment, inflation, war in Iraq, or Bush not being impeached yet is all Linden Lab’s fault as well.
November 8th, 2006 at 10:10 AM
Real Life? What’s that again?
See ya all online later
SL downtime = time for me to get RL work done.. lol
November 8th, 2006 at 10:11 AM
I am in the UK and it doesn’t bother me at all, Its totally understandable. They start work at 7am, thats early enough as it is, thus meaning they get up at atleast 6am to get in the office for updates. You want convienence? move to SF.
November 8th, 2006 at 10:29 AM
Okay, thankyou Linden Lab for destroying your own creation, destroying my brothers account and err let them steal 500$ from his credit card, etc, etc…
Well mmm, I think I need to suggest you a couple of things actually, may I ask you this…
1/. Why is the code in single sectors when it could be in one (needs reprogramming-my friend-EVE online server employee…knows that from their codes).
2/. Instead of XML, your own COMPRESSED files, i.e. *.ssl* as in second life scripting language.
This may also be better for internal programmers and stops people who do not know what code it is from hacking it!
3/. Add a Class 10 server base, WHAT YOU HAVE FIVE, HOW GOOD IS THAT *LAUGHS OUT LOUD*.
4/. Add a firewall to the servers with second life client and linden dollar site access only.
5/. To prevent young losers joining, having the opportunity to join a chat free server, with no communication at all, joined onto the teen grid (9-12, etc).
6/. Processing server and the grid server and the places server (agni).
7/. Enable Second Life preview grid transportation, to transport bought goods as if the server didn’t go up and the fact preview without Linden Lab given money, but able to use money but unable to purchase with money (linden only testing-don’t make us test). That’ll stop me getting B.O.R.E.D.
8/. Apply the whole world onto an expanding 3d globe and add a grid lock to ensure the physics and of the “Grey Goo Walls”.
9/. Graphics like Python 3D.
10/. Shiney surfaces have three sums: Reflection, Shine and Gloss with a percentage meter like that editablity of transparency - Mirror graphic.
11/. Better sky texture, editable sky for server owners, etc.
12/. Land and Simulator owners have the choice to edit their Simulators from their hard drives even if it is offline, then put it back online after offline editing and back up.
13/. Applyable Skins to the Servelet and client, etc.
14/. 3d object from external build clients uploads.
15/. Edit textures with an internal editor with a 3d paint brush to edit textures in 3D.
Finally;
16/. Only premier accounted people will have an allowance of over 5,000 L$ while non-payers - will only get under that in currency until they get rid of it by buying something and then can only refill their bank to 5,000L$ (this stops people getting away with cyber theft - well helps…
Comments are also used by 99.99% - 100.00% successful online games and second life is under 50%.
So I hope this will help you.
November 8th, 2006 at 10:31 AM
Hey, i was wondering what timezone that is? Im from england and wondered what time 12 noon would be in england?? x If someone could help me id be very greatful.
November 8th, 2006 at 10:39 AM
BLAH BLAH LOL! I am thankful that there is a SL. LOL So thank you for creating this wonderful world for all us to get togather know each other in peace and have a lot of fun! So keep up the hard work to make it run and last for year and to pass down to are children and grandchildren!
November 8th, 2006 at 10:39 AM
Hello, I was wondering since I don’t live in SL time zone if there be a way Linden Labs could possible put a clock on this board or a clock when you try to sign into SL so us that doesn’t live in SL Time zone would know what time it is there now. Oh I think SL is awesome too.. But hate to wait or figure out what time on my time it will be back up.
November 8th, 2006 at 10:40 AM
lulu,
The info about the maintenance has been about since either Sunday or Monday. It’s also 4 weeks I think since the last one (but the grid was down for several hours the Saturday after that updadt - I remember because it was my SL wedding day - lol). So all in all, we haven’t really had to suffer as much lately as we have in the past. It is true that us folks in GMT-land and further east in Europe always catch maintenance at a time when we would normally be starting out evening activities in SL. Like I said last time, it would be more fair if it could be done at different time each update, so that different people in different time-zones took their turn at losing an evening, but that would mean the updates taking place at different hours at Linden Labs in CA. Overtime for the entire update staff would probably be passed on to those people in SL who own land and it’s these landowners who provide us everyday folks with so much of our entertainment in SL - and almost always for free. All updates in between seem to have been rolling updates and we’ve been given as much warning as possible of region restarts.
Like most people here, I have the SL addiction and it is hard to pass the time until the grid comes back up. But I do other things. I cook myself something really nice; talk to someone outside SL on the phone; play a PS2 game for a while; clean up the house; go to the pub and have a pint or five. And ask yourself … since you joined SL, when was the last time you watched TV? Put on the news channel and see what’s been happening in the real world. Surprises me what I miss sometimes. lol.
The last few updates were supposed to fix lag and rezzing problems and the dreaded Missing Image, but they’re still there - in some cases even worse. Recently there have been issues with people getting logged out when they tp, or just crashing for no good reason. I’m sure that 5 hours won’t be enough time to address all of these problems, but if it get’s rid of some of them, then I won’t mind the loss of a few hours in SL.
November 8th, 2006 at 10:42 AM
Um… Is it Open already? I got in for some reason…
Not that I am complaining.
November 8th, 2006 at 10:44 AM
/me thought she had another hour or 2 to wait but the main grid is back already!
Woohoo! Go Lindens!
November 8th, 2006 at 10:45 AM
You just have to love NEWB’s that don’t have a CLUE as to when a normal maintenance downtime is or when a GRID attack bringing the GRID down is.
Weekly downtime is MUCH better than when it just would HAPPEN whenever they felt it was time to change it.
So get with the program and sitdown and SHUT UP!
November 8th, 2006 at 10:46 AM
I saw people whining about the beta grid. It’s small. Much smaller than the main grid. Soooooo … It get’s more bogged more easily.
I saw people saying the updates take too long. To wit: They said it takes longer to update a massive server pool than it does to update a single backyard server. Duh!
That would be like complaining that it takes longer to update a Cray!
Speaking of Crays … Would Linden Labs consider using Crays to host the world? I know it would be a helluva rewrite and update, but I think a Cray would be the most efficient machine for a virtual world. No lag between sims, for example.
Of course, such a HUGE change in infrastructure would be very very very very very very costly, and who would pay for it?
Nevermind. They’re doing the best they can with what they have. Mebbe instead of investing in new servers, they can start an update to a Cray based virtual world. Then we would only have to deal with the issues until the whole grid was moved on to the new Cray system.
For those who don’t know: Cray makes super computers. These machines support massively parallel processing applications, such as Second Life, with uber high speed internal networking capabailities. Great machines. Used primarily for scientific exploration, they are.
The problem is the costs of porting Second Life on to the machines, plus the cost of the machines themselves, all of which would be extremely high. Much higher than the cost of the servers all the major modern geek heads love touting as the One Right Way. One Cray costs far more than a Class 5 Server, but offers much better performance than any server or server pool ever could.
But … all that requires lots of money, and lots of reprogramming, and I can’t blame them for not wanting to do it. So I will love the world we have. There’s nothing else like it, and I am beginning to suspect there will be, for a very very very very long time, nothing else like it.
Thanks Linden Labs!
November 8th, 2006 at 10:46 AM
Thanks for informing us Joshua. I hope the scheduled updates are completed soon and for us to have our most wonderful world back online again. I do appreciate the effords you are making. I loving my stay at Second Life so much!!
November 8th, 2006 at 10:50 AM
Let’s face it — we’re addicted. And with good reason. SL is a totally awesome game!
Like several of you, I too was frustrated at the scheduled downtimes at first, but those feelings eventually passed to the point that I now sometimes actually look forward to Wednesdays. It may sound heretical to say that, but it’s true.
Some suggestions for those of you who aren’t quite there yet: call an old friend, catch up on some work, read a book, go for a walk, take a long lunch. Anything and everything that will let you enjoy your first life as much as your second!
Trust me, we’ll all be here when you get back.
November 8th, 2006 at 10:53 AM
Is there some reason nothing is rezzing?
November 8th, 2006 at 10:54 AM
Wow….this is sooooo much better !!!!!! no packet loss….no time dilation….. no lag. Of course maybe that’s because there are under 3K users online right now?
Now if only ground textures would show up (15 minutes now)….. or is grass SUPPOSED to be grey ?
November 8th, 2006 at 10:58 AM
“You want convienence? move to SF. ”
Ooh yes please, are you giving out tickets and green cards?
November 8th, 2006 at 10:58 AM
Gwyneth, if people complain there is always a reason. When I firts logged in we were 200.000 and SL was a real community. Now too many times it seems to be in a videogame - half 7 sins half visual irc. And i am sure you know how many under aged log in. And if press and media now talk about SL, well what s the price to pay? Not to mention the security, in-world privacy and system stability issues. LL gives ample warning on updates, but every update gives ample warning on SL…
November 8th, 2006 at 11:04 AM
you guys are talking like running SL is a 9 to 5 job. I would be surprised if there isnt staff monitoring SL constantly, therefore it is entirely possible for the downtime to be at a more suitable time to accomodate both sides of the world. i mean be serious, do you really think that everyone at LL just goes home for their tea and comes back the next morning hoping that nothing has gone wrong overnight ?
I usually log on at about 9am which is early for for the uk and europe but is late in the evening for USA, surely this would be the best time for downtime. some people could play all day and go to sleep in the downtime others could just have a nice breakfast and big cup of tea and would be able to log on before dinner time.
having said all this i respect LL’s decision to do it when it suits them because i dont pay for my account, i mainly dont pay for it because of the regular downtime but thats my decision, but i do feel for the people who do pay and have to loose an evenings SL time which could be avoided.
the thing that gets me most is why do they have to have such regular downtime ? ive never seen anything have as much downtime as SL. I have heard the argument that its because it is more complicated than a standard internet site and only emergency services, hospitals and telecoms have an almost 100% uptime but that is just rubbish. there are plenty of internet based games that are on 24/7 that dont have anywhere near as much downtime which also have an enormous player tally.
blah blah blah, yadda yadda.
only when a rival game is made which is good enough to compete with SL will the paying customers be listened to more. its just busines, if your the only one who has your product then you know the customers cant go anywhere else.
My apologies if that sounded anti LL because it isnt.
November 8th, 2006 at 11:39 AM
Quote: “Katja Karski Says: Update time is a wonderful thing. Folks should take the time and go outside, or get some sleep… hell, even discover sex without pose-balls.
You can have sex without poseballs????? ”
LMAOROF!!!!!!!!
November 8th, 2006 at 11:39 AM
yay yet another maintanence gone awry
yep they may have cleaned the servers a bit moved some here n there but yet the packet loss has sky rocketed i’m getting along with several dozen others are getting between 50%-200% packet loss
November 8th, 2006 at 11:41 AM
As an IT professional, I would argue that the established regular maintenance window of 7am-12pm PST/SLT makes perfect sense. I read some suggestions above that maintenance and updates should be rotated around the clock to “share the pain,” or should be done in the middle of the night to maximize daytime availability. (Which begs the question, middle of the night for whom? Maximize availability for whom? SL has residents around the world.) There’s a strong, valid argument in favor of starting maintenance like this early in the admin staff’s day, to allow plenty of recovery time in the event something doesn’t go as smoothly as anticipated and to make best use of the hours when employees performing the maintenance tasks are fresh and alert.
November 8th, 2006 at 11:42 AM
I would like to thank Linden Labs for their constant hard work in keeping everything going.
There is a reason that there are all the complaints on these blogs… People like the game so much that they are substituting it for their real lives. While this isn’t RL Healthy, it’s their own choice.
Now for those of you who feel that Linden Labs should work around your schedules, get over yourselves. The Linden Labs Employees have real lives OUTSIDE of work… Even with this being the case, though, many of them still come in and work themselves to the bone whenever something happens such as Grid Attacks. I salute these people for their committment to keeping things going as smoothly as possible. There is no reason that they should be forced by an ONLINE COMMUNITY to give up their REAL LIVES. If you feel that this is wrong - Apply for Linden Labs and do the work YOURSELVES and see just how long YOU last with no downtime and no connection to the Real World.
***sigh***
That’s my rant. I refuse to apologize to any whom I offended. If you are offended, go see your shrink… You obviously need some couch time.
To the Employees of Linden Labs - Thank you for all of your hard work. Please know that the vocal minority who complain do not speak for all of us… Please keep up the good work.
November 8th, 2006 at 11:43 AM
@Robin Laffer:
We are trying to do software updates with down time no more frequently than every two weeks, but some times we may have to do maintenance in between. This is a bit of an anomaly - we had an update two weeks ago, needed downtime today (but no update) and plan on an update next week.
@Johan Mommens:
This week was just maintenance - cleaning the tubes, as it were. The next update (to 1.13.0) is scheduled for next week.
@Takat Su:
We were back online 90 minutes earlier than announced this time, and are working to reduce the amount of scheduled downtime. For those keeping score, we shut the whole grid down in about 40 minutes this time - on past releases this took 2-3 hours.
@Steve Johnson:
Posting in GMT as well as Pacific is a good idea, but I’m not sure that’ll help folks who aren’t used to converting times anyway.
November 8th, 2006 at 11:43 AM
I believe you may have noticed that LL blog entries are now integrated into the client. This is definitely a case where brute criticism is not appropriate. For weird that it could be to use a blog for tech notices of critical interest the infrastructure is effective. Use it.
November 8th, 2006 at 11:45 AM
You ppl asking to have time zones converted for them. On a blog. Do you sit and refresh the page until someone tells you the time? This seems a very slow way to go about getting an answer.
Google. Search on time zones. Bookmark.
November 8th, 2006 at 11:50 AM
why is it still impossible for me to tp and why are the sims around mine crashing constantly?
November 8th, 2006 at 11:52 AM
@ Joshua Linden, I wasn’t complaining, I was correcting the post previously that were stating that updates were weekly to save confusion. Getting your facts straight in future would be nice.
November 8th, 2006 at 12:02 PM
Asset server seems extremely slow. Stuff takes ages to attach & scripts are sluggish in starting.
November 8th, 2006 at 12:07 PM
Some people will NEVER, NEVER be happy. Many comments on this thread are self-centered, asinine, ungrateful and ignorant.
Some of you folks need to get a first life before you try and tackle a second life.
November 8th, 2006 at 12:16 PM
I’ve just made a purchase in a store, but never recieved it. Have searched my whole inventory.
Ok, it’s maybe just one thing that I’ve lost, but this is the first time since a maintenance that I’ve lost something.
Just a Stacey Suger Points out, everything is very slow and object, clothing, hair and what not takes for ever to attach.
November 8th, 2006 at 12:17 PM
@Chmarr
200 percent packet loss? What kind of network card is losing twice as many packets as are sent to it in the first place? There’d be no connection any more at 100% loss..
November 8th, 2006 at 12:31 PM
I’ve noticed the sluggish scripts as well with alot of my stuff. click a button, wait 5-10 seconds and finally kicks in, sure it may not seem like alot of time but when your in a combat sim and somebody is firing at you, you want your shield to work like its supposed to…
November 8th, 2006 at 12:40 PM
nix that, took about 45 seconds for just my attachments to show when I got online!
this is insane, and I can’t teleport anywhere which is just bad… Damnit I wanna go shoppin!
November 8th, 2006 at 12:49 PM
@Errafel Eccleston
i live in the uk and i’m on an 8meg sonnection which is as fast as we can go over a normal phone line due to the age of the phone system here in the uk
last wensday i was getting between 0.8% - 15% packet loss but ever since friday last week the linden lab network has majorly bombed and remember 200% packet loss IS possible
i can have counter strike , need for speed most wanted and unreal 2k4 all running on multi player without any packet loss yet i stand still in SL in mouse look staring right at the ground and i can see the packet loss go into the red n stay there
November 8th, 2006 at 12:59 PM
Not a big blogger , and this is gonna get buried at the bottom , but I just wanted to say WELL DONE, I am so amazed at the improvement in performance server sidse, I feel like crying. It has been an arduous and rough road for many months, and this patch is like, frameable. I just wanted to let you know that, hope it gets to the developers. Not sure if this is even the entire fix, but what it did fix is a large part of the instability that has plagued us for more than half a year. have had more than 70 on sim for the last three hours , with many constantly coming and going, and no severe stalls on tp in 9or out, the fps is strong for the most part, 90 percent of the time at 45, time dilation as well healthy. Do notice the pending downloads seems to take a while to clear out, but I’ll take it if that’s what fixes it. Again , thank you thank you thank you!
November 8th, 2006 at 12:59 PM
Just want to add my support for an SL world clock and more offline editing tools!
November 8th, 2006 at 2:34 PM
[i]Katja Karski Says:
November 8th, 2006 at 8:30 am
This is not the first time people have asked for client-side offline environments for building/texturing and now scripting.[/i]
Uhummmm, there is a way to do this. Not the texturing, but the building. For the most part it works great, except the cutouts stay the default shape. But the whole program and plugins are opensource. [url=http://www.3pointd.com/20060602/create-sl-objects-in-blender-if-you-dare]Get the scoop here[/url]
November 8th, 2006 at 2:36 PM
Katja Karski Says:
November 8th, 2006 at 8:30 am
This is not the first time people have asked for client-side offline environments for building/texturing and now scripting.
Uhummmm, there is a way to do this. Not the texturing, but the building. For the most part it works great, except the cutouts stay the default shape. But the whole program and plugins are opensource. http://www.3pointd.com/20060602/create-sl-objects-in-blender-if-you-dare
November 8th, 2006 at 2:39 PM
Asset server is acting unusually slow, nice network fix LL… it really blows, I can smoke half a cig by the time my plane actually rezzes >.
November 8th, 2006 at 2:56 PM
Well no wonder I didn’t need to DL the update, because technically there wasn’t one. So why the downtime again? Please fill me in…
November 8th, 2006 at 2:59 PM
Apparently they were doing maintnence work on the servers and such… though I see no improvement, only performance flaws on a massive scale. And they can’t blame it on the number of users this time. worked fine before with 16,000 people logged in, stuff rezzed when it was supposed to, you logged in WITH your hair on and your attachments… Now, all my attachments take at least 1-3 minutes to actually say, “hey! I’m here!” when it used to not be a problem, so somewhere they hosed the network and you should expect more downtime while they fix something again that wasnt broken in the first place
November 8th, 2006 at 3:03 PM
# Kelly Says:
November 8th, 2006 at 10:31 am
Hey, i was wondering what timezone that is? Im from england and wondered what time 12 noon would be in england?? x If someone could help me id be very greatful.
8PM
November 8th, 2006 at 3:07 PM
Why does it seem like people assume the US and the UK are the only parts of the world? Maintenance has to be done sometime. There is not going to be a time of day that will not affect anyone.
November 8th, 2006 at 3:52 PM
Hmm, I experience incredibly bad rezzing after this maintenance. Animations not working, script errors and so on. Is there any one else got issues like this, is LL working on the problem?
November 8th, 2006 at 5:49 PM
All fine this end Carro… which is unusual.
Only 0.3% packet loss and 160k unacked bytes too.
Lewis
November 8th, 2006 at 6:07 PM
Its a mess for me too Carro. Ive been in world for over a half and still have unrezzed textures around me, although most have rezzed and those rezzed quickly. Attachments take forever to show, then I have to wait for the textures. I’m still grey…only god knows if I’m actually clothed or not. My poseballs aren’t working either. Packet loss is shooting through the roof. Cant tell about the lag yet as I havent been able to venture out (due to not knowing wether I am naked or not). Lag gets pretty bad in my home sim tho…so far its not bad at all.
November 8th, 2006 at 6:38 PM
I log in and it says It can’t send me to the requested location. I teleport home and it’s like orientation island but without any people.. like I’m alone.
Tried to edit my pants, can’t do that either, says I don’t have permission. Is something wrong on my end ? or the server ? I’m a new user today
November 8th, 2006 at 9:19 PM
Not reading though every other post, but whatever ya’ll did to the network for “maintenance” go a head and UNDO it. Ya made it worse.
TP’s failing. Sims dropping even MORE frequently. Textures not rezzing at all. More “missing images” back. Packet loss shooting up even further.
Slap the grid monkey and take away his banana.
~Jessy
November 8th, 2006 at 10:31 PM
*sigh* texture rez and attachments are taking FOREVER..tp’s are failing more than usual and scripts are crawling. *shakes head*
November 8th, 2006 at 10:32 PM
I love SL..but it seems to be getting worse and worse and worse. I hope this isnt a sign of things to come. So this is “cleaning the pipes” ??
November 9th, 2006 at 7:30 AM
In regard for people complaining about downtimes…
~In the time it takes to take down the entire grid, this is not just one server, there are LOTS of servers running Islands, mainland sims, etc, that need to be updated.
There is no time to *really* satisfy everyone, so they defaulted it at Wednesday. (go to work people, watch TV, “first life”
If you want it random, thats more chaos, at least with this you can PLAN ahead, and the downtimes (planned that is) are always posted in the blog a few days ahead of time.
Good job Linden Lab, keep it up!
November 9th, 2006 at 7:40 AM
Hello,
What ever yesterday’s maintenance was it is:
1.) KILLING script execution time and correctness.
2.) Packet loss is WORSE.
Please roll it back, nothing works. It was bad before, and is worse now. All I do is spend time answering IM’s to people about things not working and giving refunds even though there is NOTHING wrong with my scripted objects.
Who will re-imburse me???
This is a nightmare.
Please?
Thank you.
November 9th, 2006 at 9:40 AM
When I log in it takes 15 to 20 minutes to rezz.
Im all grey.
The world is all grey.
Others are all grey or image missing.
Attachment takes forever to put on.
Not a note on this in the blog. Are LL aware? Do they do something about it?
The answer is blowing………..
Sighs.
November 9th, 2006 at 11:57 AM
Problems in the lots of SIMs!! I been talkin with ppl in mant sims,,same problem all over : Items dont rez-Gay-white-Items erlier deleted on land returns-400-500 prims on nick names in about land that are no prims, that happend 3 times now sins last update and also before-HUGE lagg in 12 sims i chekked wen there are 11.000-13.600 nicks online…we called Linden live help, answer was ” We got no idea on wat is going on”…If Linden Lab dont got no idea on wats going on…wat am i to do????? And i bet not only us that got that answer?
November 9th, 2006 at 12:00 PM
Hmm, so far I’ve seen it improving. Haven’t run into a gray person yet.
Nice work on the update LL.
November 9th, 2006 at 3:29 PM
Umm…yeah my sim is WAY more laggy and WAY WAY WAY more packet loss! roll back please!
Also, not sure if anyone has pointed this out yet but there are several posts in Linden Answers that the dreaded diappearing inventory bug is back! LL…hello??
November 9th, 2006 at 3:31 PM
Oh yeah and I crashed twice yesterday (don’t usually crash at all) and my sim went offline for about 5 minutes.
November 9th, 2006 at 3:33 PM
(an edit button would be nice)
Right…one more thing…textures and objects are taking forever to rez. They were slow before but now, waiting 10 min for my house to rez is rediculous.
November 10th, 2006 at 12:30 AM
I have also noticed incredible packet loss today… much much more than the last few weeks just today. I have a private sim that I am often the only person in, with a huge red bar for packet loss pretty much constant and walking thru jello lag spikes. All my scripts are under 5 secs running time. Something is indeed broken, though i don’t know if anyone will read 115+ blog comments…
November 10th, 2006 at 11:49 AM
Hmm. . . . other than having SL crash half a dozen times in the last 20 minutes, seeing nothing but grey people yesterday (even after clearing the cache, reinstalling SL and rebaking again).
The new update is great. I now have a new respect for LAG. Texturing a build is fun when the images don’t rez from your inventory too.